Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Extended Business Office on your dashboard or bookmark under

(Your Products / Your Organization's Products)


PwC Extended Business Office Comments
Filtered view: All

KLAS Research Director - Mac Boyter
Subject Expert

Mac Boyter

Research Director

mac.boyter@klasresearch.com

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Related Blogs

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Extended Business Office on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

Normally, PwC sends a person to work on-site for us and copy files, send out medical records, and do...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

With the way the year went with COVID-19, we didn't have our meeting like we used to have with PwC....

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

PwC is able to bring their expertise and resources to the table. The firm is able to catch some...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

PwC is looking into AI to automate what they are doing because A/R things are just so labor...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor would need to more clearly define the process for us to use them again. They were really...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We had weekly or monthly meetings. The vendor communicated the results, but they did not communicate...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The communication was actually really good. The vendor's written reports and up-to-date information...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

PwC is a great company. They are very responsive. They have great reporting tools. I have no...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The firm is consistently exceeding our expectations for cash collections. PwC is well positioned to...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC is definitely one of our stronger vendors. I don't know whether they always exceed my...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC doesn't just work accounts; they give us feedback and trends. They see how we can improve our...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I would recommend that PwC expedite some of their account resolutions at times. They need to have...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

When there is turnover and new staff members are introduced to a project, it takes a little time to...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC moved their staff to be remote. Candidly, I can't say that has resulted in a deterioration of...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC is very expensive, and another vendor came in with good pricing, so we decided we would try...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC has been very flexible during COVID-19. Because they went virtual immediately, they took over...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have had a lot of success with billing. Our DNFB list is the smallest we have ever seen. We have...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The cost is contingency based. It varies based on payment. The vendor has been very fair about pricing....

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have integrated with PwC completely. They are barely a vendor; they are just my staff members at...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have had to take a step back on our engagement with PwC because of the COVID-19 pandemic, but the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I didn't spend a huge amount of money on PwC's services. I was paying an hourly rate for their...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I would absolutely buy PwC's services again. My expectations are pretty high, but the vendor still...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

PwC does a really good job with what they call their playbook outline. They get our buy-in, make...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When I have jumped into calls that were being held between my leadership team and PwC's leadership...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

PwC is a little bit more expensive, so it is harder to feel like we are getting our money's worth....

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The decision to engage PwC wasn't mine, but it was a good one. PwC did a very good job on their...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC supported us throughout the COVID-19 crisis. We didn't look to them to provide that support...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC avoids charging us for every little thing. We have a partnership. The vendor has amended their...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Overall, we had a good partnership with the vendor. We are confident in their skills and have had...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor provided us with certain recommendations for our project. They applied a timeline and...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I think that the vendor has a plan going forward, but they could improve their understanding of some...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC was excellent during the COVID-19 pandemic. They offered a lot of information and held a weekly...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC doesn't nickel-and-dime us. They are charging us exactly what we expect them to charge us. The...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC meets our expectations. They deliver on claim resolution. PwC provides pretty detailed reporting...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have been partners with PwC for a long time. During that time, we have seen the vendor evolve,...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC's collection representatives need to be more analytical and less prescriptive. The industry...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

PwC consistently performs well for us. They give us more than value; they give us a real...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC is very honest and forthright. We have worked with them in the past, and they have acknowledged...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC’s modeling capabilities are good, and the vendor is very easy to work with when it comes to...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC doesn’t just call when they need something or when there is a problem. The executives call to...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I want PwC to improve on delivering analytics around opportunities they see as they work our A/R....

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

When we were preparing for COVID-19, I got on the phone and spoke to our contacts to ask what...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

PwC seems to be a very stable group. Their management is closely aligned with our goals and our...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF