PwC Extended Business Office Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Operations, Value
We have condensed from multiple firms doing A/R stuff to one, and that firm is PwC. PwC meets my...
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Relationship
PwC has varying degrees of strength at the executive level. I really couldn't say what the value add...
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Relationship, Value
PwC definitely has a strong willingness to partner to get the work done. They are not going to...
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Relationship, Operations
Because we work so closely together, and PwC does have a ton of intel about what we are already...
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Operations
We gave PwC aged accounts, and it would have been impossible for anyone to recover some of the...
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Relationship, Services, Value
The communication we have with PwC is driving the most value. When we look at our aged A/R, we want...
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Relationship, Operations
Whenever we have an engagement with PwC for aged A/R, the firm is going to utilize offshore...
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Operations, Services, Value
PwC is really good from the standpoint that they are willing to work with us. They can be at the...
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Relationship, Services
We expand fast, so we may have one leader at one point, and then a few months later, we will grow....
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Relationship, Operations, Value
The same people from PwC have engaged with us over the years. That tells me that the firm is...
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Relationship, Operations, Services
I have used PwC for several projects. The professionalism and the knowledge of the consultants they...
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Relationship, Operations, Value
PwC has met every deadline we have given them for this project, as well as deadlines for prior...
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Relationship, Services
The positives of PwC are the collaboration between the PwC team and the executive team, as well as...
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Relationship, Services
PwC’s first touches have not exceeded our expectations, but we have KPIs in place to improve those,...
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Relationship, Services
We like the ease of working with PwC and the fact that their folks are in our system. Quite frankly,...
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Services
The issue is not so much PwC's retention of staff as it is getting qualified staff. We have to...
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Value
PwC avoids charging for every little thing, but we are not happy with their fee schedule for us....
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Loyalty, Operations, Value
I am not very likely to recommend PwC’s EBOS to others because we are not getting great results or...
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Services
We have consistent communication with PwC, and they provide some feedback on denials. PwC is working...
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Relationship
I am a leader at my organization, and if I need to get ahold of a managing partner on the firm's...
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Relationship
The firm does well in terms of helping us understand long-term trends. If they are working on 100 of...
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Value
As we drive the firm more business, we do a risk-scale model. If they do better, then we get a...
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Value
PwC has exceeded our expectations on the estimates of our legacy rundown. There has maybe been a...
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Relationship, Services
PwC has done a nice job of being able to scale quickly for us. The challenges are at times just...
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Value
PwC performs pretty well and is pretty comparable to the other firms that we use.
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Relationship
PwC’s leadership has had some attrition and turnover, as has the staff. So that has been a struggle...
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Relationship, Services
It seems like there has just been a lot of leadership turnover over the past year. This happened...
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Relationship, Operations, Services
We started utilizing offshore services, and the quality of work has deteriorated. We eventually got...
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Relationship, Operations, Services
I wouldn’t work with PwC again because of the deterioration of quality since we moved our services...
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