PwC Extended Business Office
Filtered view: All
Subject Expert
Mollie Hunt
Research Director
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
I have total access to anybody at PwC that I want to talk to. Even the partners that don't work on...
Login or Create an Account to see details.
I am a creature of habit. I don't know whether there is a better firm than PwC that I could...
Login or Create an Account to see details.
We don't necessarily get a feedback loop from PwC. They are concentrated on working the claims and...
Login or Create an Account to see details.
PwC has improved a lot. Things were rocky when we started because we had to train the firm's people...
Login or Create an Account to see details.
PwC has fantastic reporting. One of my favorite things about them is that they can tell us things...
Login or Create an Account to see details.
We have frequent meetings about the project that someone from PwC typically joins. That is nice. PwC...
Login or Create an Account to see details.
PwC could help us improve by helping us learn from issues. I wish we could better understand what...
Login or Create an Account to see details.
The firm has outperformed our expectations for cash collections, and that is obviously a really good...
Login or Create an Account to see details.
Every go-live has its share of issues. To increase our satisfaction, the firm would have to have a...
Login or Create an Account to see details.
I can get a senior partner from the firm on the phone when I need one. I can also get someone from...
Login or Create an Account to see details.
Because of the way our fees are set up, the firm is incentivized to perform well. We like that...
Login or Create an Account to see details.
The firm came in and did a lot of scoping. PwC understands our opportunities and has strong software...
Login or Create an Account to see details.
PwC does a lot for us in terms of the extended business office. They are a significant partner and a...
Login or Create an Account to see details.
PwC has a range of staff like any firm should. The people are sometimes top notch and sometimes just...
Login or Create an Account to see details.
When we are trying to figure out what to do and when we need help, PwC really helps us think about...
Login or Create an Account to see details.
PwC’s responsiveness to us stands out. We can talk to the supervisors, managers, and directors any...
Login or Create an Account to see details.
Part of the reason we do so much work with PwC is that they are able to quickly execute. We have...
Login or Create an Account to see details.
PwC is one of the most efficient and effective groups that we have worked with. That is huge. Our...
Login or Create an Account to see details.
Once we saw PwC’s past level of performance, we decided that we could make some strategic changes...
Login or Create an Account to see details.
PwC is very valuable, but they can be expensive. I understand that that is because they provide such...
Login or Create an Account to see details.
PwC is very strategic in their approach. They are not willy-nilly. PwC has had a very structured...
Login or Create an Account to see details.
The firm is involved all the way up to their senior executives. PwC is very engaged with us. If we...
Login or Create an Account to see details.
Our engagement with PwC is going very well. We have used them several times, and each time our A/R...
Login or Create an Account to see details.
PwC has been a very good partner. We have a fixed rate with them, so there is no nickel-and-diming....
Login or Create an Account to see details.
PwC is very proactive. We recently had a leadership change with them, and I am dealing with a couple...
Login or Create an Account to see details.
I only have one little pain point in working with PwC for A/R rundown. PwC still needs information...
Login or Create an Account to see details.
We have gotten very familiar with the remote side of things, especially under the COVID-19...
Login or Create an Account to see details.
PwC needs to provide more clinical expertise on appeals. From an outcomes perspective, it would be...
Login or Create an Account to see details.
The firm has gone through a couple of changes in terms of the people on our project. There was a...
Login or Create an Account to see details.
The firm recently gave us access to a new dashboard so that we can track their performance and see...
Login or Create an Account to see details.
There have been a couple of instances where some of the things we trained the firm on haven't been...
Login or Create an Account to see details.
The firm has not consistently exceeded our expectations. They could improve the knowledge transfer...
Login or Create an Account to see details.
The firm has done a really good job of wrapping their arms around the book of business and...
Login or Create an Account to see details.
At times, we have had disputes with PwC. What we had agreed to was ultimately altered by the time...
Login or Create an Account to see details.
PwC does not nitpick charges. The firm is transparent. They identify patterns where we could work...
Login or Create an Account to see details.
PwC is very concerned about data security, so everyone is sensitive about that. The pandemic has...
Login or Create an Account to see details.
PwC does not do any self-pay. They indirectly affect the patient experience if a claim is...
Login or Create an Account to see details.
In terms of PwC’s quality, the predictions are spot on when we do a projection and an analysis based...
Login or Create an Account to see details.
We give PwC a call before an engagement and tell them what it would look like. Then they tell us...
Login or Create an Account to see details.
We meet with PwC frequently, and they have a portal available to us. I am really very happy with the...
Login or Create an Account to see details.
When PwC helps us get things turned around in a timely manner, that creates a better experience for...
Login or Create an Account to see details.
PwC does not nickel-and-dime us. They are good at estimating and projecting. If PwC misses...
Login or Create an Account to see details.
PwC meets my expectations. I have pretty high expectations of PwC because I have been working with...
Login or Create an Account to see details.
PwC's executive team is fabulous. It is hard for us to hire good-quality staff, but PwC does a...
Login or Create an Account to see details.
PwC has a high strategic ability. They have a lot of knowledge, resources, and experience in seeing...
Login or Create an Account to see details.
PwC's client service is a contributing factor to them being a strong partner. That is incredibly...
Login or Create an Account to see details.
PwC has a playbook and wants to know exactly how we want them to handle something. If they don't...
Login or Create an Account to see details.
PwC recently hired a new leader that most people in the industry would be familiar with. When PwC...
Login or Create an Account to see details.
PwC is doing insurance outsourcing or follow-up for us on commercial claims as a supplement to our...
Login or Create an Account to see details.
We get very few complaints about PwC. In some cases, like with our bad debt activity, I would like...
Login or Create an Account to see details.
PwC is responsive to us, not only from a support standpoint but also in terms of special requests....
Login or Create an Account to see details.
PwC did a great job. We actually worked with them on a project and had to have multiple associates...
Login or Create an Account to see details.
PwC actually worked in our health system so that we could see the outcomes and results. We were able...
Login or Create an Account to see details.
The firm has really done a wonderful job in terms of following up with things in a timely manner....
Login or Create an Account to see details.
Our relationship is the same, and the communication is the same. The firm communicates through email...
Login or Create an Account to see details.
Featured Report
Preferences