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PwC Extended Business Office Comments
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KLAS Research Director - Mac Boyter
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Director

PwC has been very flexible during COVID-19. Because they went virtual immediately, they took over...

Dec 2020
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Director

We have had a lot of success with billing. Our DNFB list is the smallest we have ever seen. We have...

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Director

The cost is contingency based. It varies based on payment. The vendor has been very fair about pricing....

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Director

We have integrated with PwC completely. They are barely a vendor; they are just my staff members at...

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VP/Other Executive

We have had to take a step back on our engagement with PwC because of the COVID-19 pandemic, but the...

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VP/Other Executive

I didn't spend a huge amount of money on PwC's services. I was paying an hourly rate for their...

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VP/Other Executive

I would absolutely buy PwC's services again. My expectations are pretty high, but the vendor still...

Dec 2020
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VP/Other Executive

PwC does a really good job with what they call their playbook outline. They get our buy-in, make...

Dec 2020
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VP/Other Executive

When I have jumped into calls that were being held between my leadership team and PwC's leadership...

Dec 2020
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VP/Other Executive

PwC is a little bit more expensive, so it is harder to feel like we are getting our money's worth....

Dec 2020
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Director

The decision to engage PwC wasn't mine, but it was a good one. PwC did a very good job on their...

Dec 2020
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Director

PwC supported us throughout the COVID-19 crisis. We didn't look to them to provide that support...

Dec 2020
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Director

PwC avoids charging us for every little thing. We have a partnership. The vendor has amended their...

Dec 2020
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Director

Overall, we had a good partnership with the vendor. We are confident in their skills and have had...

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Director

The vendor provided us with certain recommendations for our project. They applied a timeline and...

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Director

I think that the vendor has a plan going forward, but they could improve their understanding of some...

Dec 2020
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Director

PwC was excellent during the COVID-19 pandemic. They offered a lot of information and held a weekly...

Dec 2020
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Director

PwC doesn't nickel-and-dime us. They are charging us exactly what we expect them to charge us. The...

Dec 2020
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Director

PwC meets our expectations. They deliver on claim resolution. PwC provides pretty detailed reporting...

Dec 2020
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Director

We have been partners with PwC for a long time. During that time, we have seen the vendor evolve,...

Dec 2020
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Director

PwC's collection representatives need to be more analytical and less prescriptive. The industry...

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VP/Other Executive

PwC consistently performs well for us. They give us more than value; they give us a real...

Nov 2020
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Director

PwC is very honest and forthright. We have worked with them in the past, and they have acknowledged...

May 2020
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Director

PwC’s modeling capabilities are good, and the vendor is very easy to work with when it comes to...

May 2020
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Director

PwC doesn’t just call when they need something or when there is a problem. The executives call to...

May 2020
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Director

I want PwC to improve on delivering analytics around opportunities they see as they work our A/R....

May 2020
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Director

When we were preparing for COVID-19, I got on the phone and spoke to our contacts to ask what...

May 2020
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Director

PwC seems to be a very stable group. Their management is closely aligned with our goals and our...

May 2020
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Director

We started with a small scope with PwC, and then due to their quality performance, we have since...

May 2020
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CFO

We brought the vendor an additional billing office to help us get caught up on our accounts. The...

Mar 2020
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CFO

There isn't anything I think that the vendor could improve. One of our executives would probably say...

Mar 2020
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CFO

The vendor has been really good to work with. We have been catching up, and we finally have a fully...

Mar 2020
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VP/Other Executive

PwC has helped generate some cash. PwC has been able to help us as we grow. I don’t have the ability...

Mar 2020
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VP/Other Executive

We are not nickel-and-dimed by PwC. One of the reasons for that is I have a very well-established...

Mar 2020
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VP/Other Executive

In our last engagement, PwC generated more cash than I had expected, so they exceeded my...

Mar 2020
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VP/Other Executive

I would tell people considering PwC to just spend the time and effort to get the playbook and the...

Mar 2020
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