PwC Extended Business Office
Filtered view: All

Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Project Results

PwC always wants to have calls with us and work with us directly to see what we need to do or what...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

PwC is extremely responsive, so much so that sometimes they tend to overwhelm us with their...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Everything is very well automated with PwC. All of our placements are automated, and once the firm...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Project Results

PwC's outcomes are extremely strong and have far exceeded our expectations. We had some models that...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

PwC has been very transparent with any issue that has come up, and they have been able to respond to...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

PwC has good people to work with, so that makes the engagements very easy. The folks that we work...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Our project with PwC is new, so they are still ramping up. The firm is addressing our requirements,...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I am extremely satisfied with PwC. I have no problem reaching out to the higher-ups at the firm to...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Lessons Learned

I would tell potential PwC customers that the firm has a great deal of experience in extended...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Project Results

We have a history with PwC, and we have always been very satisfied with any work they have done for...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

PwC does well in following processes, workflows, and documentation so that they are able to...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

When PwC has staff turnover, we have to reeducate new people on our end rather than that happening...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

I am a big believer in the virtual business office. I have never really contemplated looking at...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

The firm does not nickel-and-dime. If there is a programming change, there are no added fees. As a...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

The firm is not blowing us away with their results, but they are meeting our expectations.

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

If PwC would bring barriers and performance gaps to our attention before we identified them on a...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our experience with PwC is really unchanged. They are collecting on low-dollar commercial accounts....

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

PwC is definitely an integral part of our business office and strategy at this point. Replacing the...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

It is largely the senior leaders from the firm that we find to be responsive. The executives are...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

When we were down a number of full-time employees at our facility, PwC was able to help supplement...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

The firm’s line-level staff are fine doing the work that we are sending their way. Where there is...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations

The firm does a good enough job not to hurt us, but at the same time, given their tools and...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

PwC could do a better job of forecasting expenses than forecasting collection rates. There has been...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

PwC is willing to adjust their processes to our systems, and they are flexible in their willingness...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

PwC could improve their work processes and knowledge surrounding denials. They could also improve...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

PwC is incredibly involved. They honestly treat my money as their money. They are so interested in...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

PwC is constantly striving to improve upon the way that they do business. They are also very honest....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Other Observations

We do have to manage the PwC consultants. They are just like employees, so we manage them to make...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

PwC does a really good job with regard to reporting. They refer their clients to their reporting in...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Project Results

We used PwC for a project, but things went terribly wrong. It was a long ordeal. The issue was with...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

PwC went through a management change, and that surprised me because the person that I had been...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

Compared to other firms, PwC seems to have a more systematic way of identifying issues and sharing...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

We tried using the firm for government third-party collections, but that wasn’t very successful...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

I would like the firm to move their average monthly collections up to a higher percentage. The firm...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

The firm is very reasonable in their pricing and the inclusiveness of the services they provide.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles