PwC Extended Business Office Commentary
Filtered view: All

Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Relationship, Relationship, Services, Services

PwC has more national experience than others within the market. PwC has stronger reporting, more...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship

PwC stands behind their brand name relative to the services they offer. They are extremely...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship

PwC has a strong reputation in the business community, so there is branding associated with that...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Services, Services, Value, Value

We use PwC to wind down our legacy A/R. After all the billing is done, the last thing is the final...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Services, Services

PwC has been very helpful with authorizations as they relate to denials and helping us develop...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

PwC is very flexible. They have changed directions with us several times when we have wanted to...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

PwC’s top leadership is very engaged and involved, and we don't always see that. They do really seem...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

I was impressed with PwC’s onboarding process and the granular level they got down to with billing...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

PwC’s leadership is extremely strong and knowledgeable, and their staff members are getting there. I...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

PwC did a great job anticipating outcomes with their collections, and that is one thing I was...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

When it comes to A/R firms, I have had the best experience with PwC. Their reporting and analytics...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

The PwC executives have joined us on many calls, and we haven't seen any turnover within PwC so far....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

PwC does a good baseline job, but on the over-and-above requests, they tend to overpromise and...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Services, Services

PwC has a massive database of data and accounts, but we are usually the ones finding trends and...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

PwC drives cash for us, and that is great, but we are really focused on write-offs because of the...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship

PwC is a good partner. They have strong leadership that makes for great partners. They approach...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value, Value

The collection rate, which is essential for us, is strong. The firm is yielding significant cash....

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship

I have never interacted with anybody offshore when it comes to support for PwC. I don't think my...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Services, Services

If there are gaps, PwC responds and partners with us to close those gaps. If anything goes awry,...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Relationship, Services

From a performance perspective, PwC is pretty much in line with other firms. PwC does exceed or...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Relationship, Services

From a performance perspective, PwC is not really outperforming other firms even though they do...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship

PwC does a lot of things for us across the organization, but in the revenue cycle space, we have to...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

When we think about our metrics and what we are trying to accomplish, I am going to push that same...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Value

When people work with PwC, they need to be very clear on what they expect and outline how they want...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Loyalty, Services, Services

Things are going well with PwC. I don't think anybody is perfect, and I think this industry will...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services, Services

We are trying to be stable with PwC and our EMR conversion, but it doesn't seem like they are ready...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

We are neutral in sentiment toward offshoring with PwC. We have historically been opposed to it, but...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Operations

The staff level at PwC could be improved. There are constant opportunities for improvement. I would...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value, Value

PwC does pretty straightforward follow-ups of unpaid accounts at a low rate. We get what we pay for.

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship, Services, Services, Services

PwC works in smaller balance accounts, specifically commercial insurance. They are supposed to...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship, Services, Services, Services

PwC has good analytical tools. They have their workbench where they are able to codify accounts and...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value, Value, Value

PwC does a good job of avoiding charging for things we have worked on that fall in their book of...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles