LifeStream Comments

 

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Current Time Inside Cache Tag Helper: 10/25/2020 7:41:10 AM and Model.EvProductId = 47137

Commentary Summary

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User Commentary

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Director

Functionality and Upgrades

The Honeywell product is up to date. It is easy for patients to use. They aren't as intimidated by...

Sep 2020
 Helpful

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Director

Service and Support

If there are any issues whatsoever, the person that runs the central station has to pick up the...

Sep 2020
 Helpful

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Director

Sales and Contracting

There are some new things that we could do with the technology and the reports. Things have been a...

Aug 2020
 Helpful

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Director

ROI / Cost (care and feeding)

I would like to use the video component of the tablets more. We did that during the COVID-19...

Aug 2020
 Helpful

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Director

Functionality and Upgrades

The patients' experience is probably why we keep the product. The patient experience is good, and if...

Aug 2020
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Director

ROI / Cost (care and feeding)

We reached out to Resideo for anything we needed during COVID-19, but everything had a cost. That...

Aug 2020
 Helpful

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Director

ROI / Cost (care and feeding)

We have an interface through our EMR, but an interface with our health system is something that...

Aug 2020
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Director

Functionality and Upgrades

The tablets are very easy to use. They talk to patients and walk them through situations. I have...

Aug 2020
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Director

Interfacing and Integration

Bring your own device needs to happen, but the product doesn't interface with other devices. For a...

Aug 2020
 Helpful

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Director

Functionality and Upgrades

Driving tangible outcomes is not Resideo's responsibility. They are supplying the equipment, but the...

Aug 2020
 Helpful

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Director

Service and Support

Resideo needs to figure out how they are going to support their customers with the changes or the...

Aug 2020
 Helpful

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Director

Service and Support

Resideo's representatives are easy to work with. Aside from one or two times where we had some...

Dec 2019
 Helpful

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Director

ROI / Cost (care and feeding)

Pricing has been fairly competitive. The vendors I evaluate are usually right in the middle.

Dec 2019
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Director

Sales and Contracting

Resideo really took us to town over the contracts, and they took advantage of some prior leadership....

Dec 2019
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Director

Implementation and Training

Training hasn’t been great. Resideo has a very long-winded training that could be done in 25 minutes....

Dec 2019
 Helpful

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Director

Other Observations & Comments

The software is great, but the hardware is not so great.

Dec 2019
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Director

Interfacing and Integration

LifeStream and our EMR don't interface. We have been trying to get LifeStream, our claim scrubber,...

Jul 2019
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Director

Service and Support

I am pleased with the interaction and the equipment from Honeywell Life Care Solutions. They have...

Jul 2019
 Helpful

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Director

Technology

Honeywell Life Care Solutions’ new technology is easier to operate and set up. The new system is a...

Jul 2019
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Director

Future Outlook

LifeStream will have a new name, but I don’t expect it to change at all. Honeywell Life Care...

Jul 2019
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Director

Relationship

Honeywell Life Care Solutions' customer support is very responsive. Whenever I reach out to our...

Jun 2019
 Helpful

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Director

Functionality and Upgrades

The tablet device is pretty simple to use. The tablet device logs patients' weight and blood...

Jun 2019
 Helpful

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Director

Functionality and Upgrades

The new solution integrates with our new EMR, and that will be nice because right now we are having...

Jun 2019
 Helpful

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Director

ROI / Cost (care and feeding)

If something in our current Honeywell Life Care Solutions kits breaks, we have to replace it with...

Jun 2019
 Helpful

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Director

Interfacing and Integration

We cannot integrate with the version of LifeStream that we have.

Jun 2019
 Helpful

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Director

Functionality and Upgrades

We have seen some improvements from Honeywell Life Care Solutions recently.

Jun 2019
 Helpful

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Analyst/Coordinator

Technology

The vendor’s newer, touch-screen tablets that integrate wirelessly are superior to the previous...

Jun 2019
 Helpful

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Analyst/Coordinator

Other Observations & Comments

The vendor occasionally nickel-and-dimes. But everything is from a set, contracted amount.

Jun 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

LifeStream saves patients from a lot of nurse visits. The patients can have their vitals read every...

Jun 2019
 Helpful

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Manager

Service and Support

Things with Honeywell Life Care Solutions have been good. Their equipment has been great for us. If...

Jun 2019
 Helpful

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Manager

Service and Support

I like the responsiveness of Honeywell Life Care Solutions' representatives. We are a bit...

Jun 2019
 Helpful

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Manager

Relationship

Every time we have needed something, we have actually had to reach out to Honeywell Life Care...

Jun 2019
 Helpful

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Manager

Relationship

The clinical representatives and sales representatives have changed in the last few months. They are...

Jun 2019
 Helpful

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Manager

Service and Support

We have a rule in the hospital that the customer is always right. Honeywell Life Care Solutions'...

Jun 2019
 Helpful

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Manager

Other Observations & Comments

At this point, we are trying to learn what else is out there. I love that Honeywell Life Care...

Jun 2019
 Helpful

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Manager

Functionality and Upgrades

Honeywell Life Care Solutions keeps their promises. We have had to talk to the vendor about...

Jun 2019
 Helpful

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Manager

Sales and Contracting

In the past, Honeywell Life Care Solutions had the habit of trying to charge for every little thing....

Jun 2019
 Helpful

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Director

Functionality and Upgrades

The reports that we can pull are pretty helpful and good, but we would like to always be able to...

Jun 2019
 Helpful

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Director

Functionality and Upgrades

LifeStream meets our needs. We couldn’t access our patients’ vitals if we didn’t have that system....

Jun 2019
 Helpful

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Director

Relationship

Honeywell Life Care Solutions doesn't keep their promises only because sometimes they say they will...

Jun 2019
 Helpful

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Director

Functionality and Upgrades

A lot of times, we go to Honeywell Life Care Solutions to ask for the equipment that we need. We...

Jun 2019
 Helpful

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Director

Other Observations & Comments

We are doing the work, not Honeywell Life Care Solutions. They provide the equipment. The tool...

Jun 2019
 Helpful

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Director

Implementation and Training

We moved to the new LifeStream tool, and we had a quick tutorial online. There could have been more...

Jun 2019
 Helpful

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Director

Technology

Honeywell Life Care Solutions hasn't kept up to speed with new technologies. We hear about a new...

Jun 2019
 Helpful

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Director

ROI / Cost (care and feeding)

The cost of Honeywell Life Care Solutions' products is considerably higher than a lot of the other...

Jun 2019
 Helpful

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Director

Functionality and Upgrades

There have been good changes. Things have been different in the past few months. We have been...

Jun 2019
 Helpful

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Director

Relationship

We have gone through a couple of different account managers. We have regular meetings with a...

Jun 2019
 Helpful

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Director

Sales and Contracting

Honeywell Life Care Solutions has changed their equipment program. We can still lease the equipment,...

Jun 2019
 Helpful

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Director

Service and Support

When we call into Honeywell Life Care Solutions' customer service, the same people answer calls, and...

Jun 2019
 Helpful

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Director

Functionality and Upgrades

Honeywell Life Care Solutions has done some updates to the tablets. The vendor has added a ton more...

Jun 2019
 Helpful

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Director

Other Observations & Comments

The vendor is going to need to continue to be ahead of the curve in order to compete in the market.

Dec 2018
 Helpful

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Director

Service and Support

The vendor really helps us with the populations that we are working with and focusing on.

Dec 2018
 Helpful

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Director

Functionality and Upgrades

We have some antiquated equipment. We are waiting for funding to replace that equipment, so we...

Dec 2018
 Helpful

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Director

Functionality and Upgrades

The vendor has gone through some administrative changes. They have invested a lot of energy into...

Dec 2018
 Helpful

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Win/Loss - Why they were not selected (by non-clients)

We did a pilot with Honeywell Life Care Solutions and had great success. We decreased our...

Sep 2018
 Helpful

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Director

Functionality and Upgrades

We have some challenges because we deal with an older population when doing in-home healthcare. The...

Jul 2018
 Helpful

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VP/Other Executive

Other Observations & Comments

LifeStream is integrated into the workflows of those working in home health and the clinicians who...

Jun 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

The vast majority of our deployed kits are to congestive heart failure patients and COPD patients,...

Jun 2018
 Helpful

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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

Our decision to go with LifeStream was really influenced by my experience with the system at my last...

Jun 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

We use LifeStream. We have built our operations around things being automatic with certain patients...

Jun 2018
 Helpful

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VP/Other Executive

Sales and Contracting

Honeywell Life Care Solutions has worked seamlessly with us in terms of contracts, agreements,...

Jun 2018
 Helpful

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Director

Service and Support

Whenever we have problems or questions, we call the customer service line, and the representatives...

Jun 2018
 Helpful

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Director

Win/Loss - Why they were selected (by current clients)

We met with many different telehealth companies and looked at all the equipment. We tested things...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

We have had a lot of success. The equipment by itself wouldn’t make our program successful. We have...

Jun 2018
 Helpful

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Director

Service and Support

Honeywell Life Care Solutions has recently gone through some internal changes, and those have made...

Jun 2018
 Helpful

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Director

Technology

We had some issues with the peripheral devices that came with the tablets from Honeywell Life Care...

Jun 2018
 Helpful

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Director

Other Observations & Comments

Honeywell Life Care Solutions has had a lot of success with their monitoring program. They haven’t...

Jun 2018
 Helpful

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Director

ROI / Cost (care and feeding)

Honeywell Life Care Solutions is very strict about the warranties on the equipment. If the devices...

Jun 2018
 Helpful

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Director

Sales and Contracting

Honeywell Life Care Solutions promises that something is going to happen, but it falls through. We...

Jun 2018
 Helpful

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Director

ROI / Cost (care and feeding)

The platform on the tablets was very rigid for a long time. We have only recently been able to enter...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

Honeywell Life Care Solutions has updated their software. It isn’t perfect, but they are taking a...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

We have been pleased with LifeStream and haven't had many issues. Whenever issues do arise, we have...

May 2018
 Helpful

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Director

Technology

Honeywell Life Care Solutions is a big organization with thousands of different divisions, but...

Jan 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

We have telehealth functionality in our home health and hospice integration with the LifeStream...

Jan 2018
 Helpful

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Director

Service and Support

When the LifeStream's interface is down, Honeywell Life Care Solutions doesn't immediately take...

Dec 2017
 Helpful

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