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Director

We haven't leveraged all the potential options with Resideo, but Resideo has done a really good job....

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I have been a little underwhelmed with the vendor's customer service, equipment, processes, and...

Jan 2021
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All health systems in the country, by and large, are struggling right now. We have asked all of our...

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Director

Resideo is a pretty large company, and they have been doing the work for quite some time. Resideo...

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Director

The vendor has gotten better. When we first started working with the vendor, the system had a lot of...

Jan 2021
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Director

There are issues for patients in getting the system installed and in using the system correctly. The...

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Director

The Honeywell product is up to date. It is easy for patients to use. They aren't as intimidated by...

Sep 2020
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Director

If there are any issues whatsoever, the person that runs the central station has to pick up the...

Sep 2020
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Director

There are some new things that we could do with the technology and the reports. Things have been a...

Aug 2020
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Director

I would like to use the video component of the tablets more. We did that during the COVID-19...

Aug 2020
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Director

The patients' experience is probably why we keep the product. The patient experience is good, and if...

Aug 2020
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Director

We reached out to Resideo for anything we needed during COVID-19, but everything had a cost. That...

Aug 2020
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Director

We have an interface through our EMR, but an interface with our health system is something that...

Aug 2020
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Director

The tablets are very easy to use. They talk to patients and walk them through situations. I have...

Aug 2020
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Director

Bring your own device needs to happen, but the product doesn't interface with other devices. For a...

Aug 2020
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Director

Driving tangible outcomes is not Resideo's responsibility. They are supplying the equipment, but the...

Aug 2020
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Director

Resideo needs to figure out how they are going to support their customers with the changes or the...

Aug 2020
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