Sectra PACS (Global) Commentary

Filtered view: (Canada)

Sectra is a victim of their own success. They are very successful. They're selling systems left,...

Sectra plans on moving away from on-premises systems. We'll have to use their cloud solution. We got...

We're a mature site, and we don't ask Sectra to train us. If we did do that, they would charge us a...

What I like about Sectra PACS is that the product is stable. It has a high uptime, and the vendor is...

The biggest opportunities for product improvement would be little changes and improvements to...

My recommendations to Sectra would be to share fellow customer contact information to allow...

Sectra has friendly staff members who are always willing to help, support, resolve, and troubleshoot...

The export worklists in Sectra PACS are helpful for looking at volumes, referring physicians, and...

We need to be able to export reports in Sectra PACS. The only way to export reports is by exporting...

The organization was going to go with a different vendor, but there were last-minute problems. When...

Our experience with the Sectra team has been overwhelmingly positive. Our implementation was very...

Working with Sectra has been fantastic. Before Sectra PACS, we had an old system, but Sectra PACS...

When we made our decision, a couple of things really pushed us toward Sectra PACS versus other...

Sectra PACS has become a fundamental part of the digital health assets we manage. We are still...

Over the next little bit with Sectra, we'll certainly see the implementation of some AI tools to...

We went live not that long ago. We accelerated the implementation because some organizations had...

What I would tell someone looking into Sectra PACS is that it's a decent PACS, but the project...

The training from Sectra is incomplete. We did not have enough support when we went live. We didn't...

With some of our other vendors, if I tell them what type of equipment we need, they know our...

We have had difficulties with Sectra promising us certain functionality or certain modules, but...

Sectra makes it seem like they have solutions that exist, and then they turn around and say that...

We would have had more downtime if we had been on premises. We chose the cloud because we don't have...

Sectra PACS works well. We don't have a lot of downtime. It's reliable and intuitive. Sectra PACS...

What we're paying for with Sectra PACS is good. All the extras and additional development we want to...

Sectra is challenging to navigate and interact with. We had an issue recently that came up, and it...

Our relationship with Sectra has been really good. The platform is easy to use, and the team brings...

I would like to see more AI capabilities across the Sectra imaging platform. We currently have AI...

Our current Sectra agreement runs for a certain amount of time, and the pricing is committed for...

The migration of the Sectra PACS platform to the cloud didn't align with our road map, although we...

It has been a pleasure being a customer of Sectra. We have governance meetings to talk about what's...

Sectra PACS isn’t perfect. There is one piece of functionality that we've asked for through...

Sectra changed their training approach. They took our feedback and pivoted, and they are much more...

When we moved to Sectra PACS, my organization made some decisions about migration and how much we...

With Sectra, the cloud solution has actually been a blessing in disguise, but as potential...

I would tell someone considering Sectra PACS that it's a good viewer. It takes a lot to get it to...

Sectra has made all their clients aware that they're moving to the cloud, and we won't have a choice...

Sectra was good to start, but from a services perspective, they're starting to not do as well. The...

Sectra doesn’t really do a lot of training once we've gone live, other than self-paced training....

This time around with our upgrade, we are actually making a full jump in the version we are on....

The training with Sectra is good. They have a very extensive e-learning platform, and they do not...

Sectra did overpromise and underdeliver around workflow orchestration when we first implemented the...

I’m fully satisfied with Sectra’s development and innovation because that yearly upgrade cycle is...

Sectra's regional support team has expanded substantially, but with their approach to customer...

Things have been great with Sectra PACS. One of the things I like most about the solution compared...

Sectra sends us regular usage updates, and given that they follow the SaaS model, when we are kind...

I have been trying to figure out the features in our current version of Sectra PACS versus what is...

Sectra has different contacts. We had a sales representative, but I think that person moved on, and...

Right now, we use a different vendor's system for our radiologists for dictation and reporting. We...

Things have been going extremely well with Sectra. They are very responsive about timelines, and...

We probably should have updated our Sectra PACS years ago; we have used our version of Sectra PACS...

Our EMR is transitioning to be a cloud-based system, so we have to get our PACS to a cloud-based...

Things have been going superbly well with Sectra PACS. Essentially, I think it's the best PACS on...

Sectra PACS is really the only system out there that meets our local needs. No other system even...

I don't know how the solution is priced for our organization, but I think it is one of the least...

Sectra’s support is perfect. The support people are extremely responsive. It's one of their...

We are moving everything to the cloud with Sectra PACS. It's going to take a year and a half to...

Things have been very well organized and very smooth with Sectra PACS. I just love the system. It is...

Something that Sectra is actually doing is incorporating more AI into the PACS. This is the future...

Sectra has a very, very strong training program. It's mostly online, but there were some issues with...

Sectra is a cutting-edge vendor. They are very proactive in understanding the needs of radiologists,...

The biggest opportunities for product improvement are stronger support and a greater push toward AI...

If I could recommend one or two specific changes the vendor could make to improve the customer...

Sectra PACS is a strong, flexible product. What I like most about the product is that the workflow...

Sectra hires good people. They listen to the client and work together to meet our needs. Their...

The clinical interface is well designed. Radiologists from other hospitals praise its usability. The...

Sectra has regular meetings with our team to discuss any support tickets, present new features,...

The product is reliable in terms of performance and clinical need. There is almost no downtime, and...

The biggest opportunity for product improvement is the radiologist worklist assignment rules. The...

The vendor's biggest strengths are listening to customer needs and engaging the product development...

If I could recommend one specific change the vendor could make to improve the customer experience,...

Sectra is quite modern. The solution can integrate with most things that I've seen that we would...

We absolutely have plans to use Sectra's AI product, Amplifier. If we decide to move toward their...

I rate the value we get from Sectra PACS pretty high because we get a lot of features. I would...

I've gone to a couple of conferences that Sectra has, and they had some basic user training that was...

Sectra has quite a bit of presence in our country, and their attention has mostly been on another...

Sectra is still a great PACS. It still does everything we need quite quickly. There are no real...

Sectra has more of a train-the-trainer approach, but they don’t have a specific dedicated training plan....

We have a better relationship with Sectra than we do with other vendors. We work with them frequently....

Sectra’s support people have a delayed response. That is common right now, and there have been some...

Sectra PACS is user friendly, and it makes troubleshooting easier.

Sectra's biggest strengths are their innovation and their partnership. They are pretty awesome. I...

So far, the only opportunity for product improvement is the cost. That has been limiting us from...

What I like most about the product is its ease of use and its uptime.

The biggest opportunity for product improvement is for the vendor to upgrade us from our older,...

The vendor’s biggest strengths are their people, innovation, and support.

All aspects of the vendor are great. What I like most about the product is that it is fully featured...

The Sectra team is responsive, accountable, and clinically grounded. The product is stable. Also, we...

The biggest opportunity for product improvement is the ability to incorporate or integrate Sectra...

Sectra PACS is intuitive and efficient for daily reading, supports fast access to current and prior...

What I like most about the product is that it listens to frontline staff and is intuitive, stable,...

The current state of the product does not support a fully paperless workflow, including technologist...

The vendor could improve the customer experience by providing more detailed clarity on product...

The vendor’s biggest strengths are innovation, an all-in-one cloud solution, commitment from the...

There has been some changeover and additional staff, and as the vendor continues to grow, they need...

Sectra PACS is easy enough for everybody to navigate. Sectra provides training if somebody isn't as...

Sectra is constantly looking for ways to engage their customers to see what they might need without...

The driver to stay with Sectra is the relationship they build with their customers. We know that...

Sectra is always making updates to Sectra PACS. The vendor listens to their customers. When they...

Sectra absolutely keeps all of their promises. When we went through our RFP selection, we looked at...

I can speak to Sectra's executives and even reach a top executive. If I need Sectra, Sectra is...

One thing that is great about having Sectra Amplifier is that we already know that Sectra offers...

Sectra PACS has done extremely well since we implemented it. My only constructive criticism is that...

When we did a system upgrade recently, we were a couple of versions behind, and Sectra warned us...

I'm hoping Sectra improves things this year. We want them to stop nickel-and-diming us and to be...

Sectra has really been nickel-and-diming us. They tell us that something is a professional service...

Sectra has regressed as a vendor this year. They are growing very rapidly, and they are forgetting...

When we opened up a couple of tickets with Sectra recently, we didn’t hear anything for a couple of...