Kareo Telehealth Commentary
Filtered view: All
Subject Expert
Schafer Jackson
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
tebra promotes Kareo Telehealth for mental health practitioners, and there are a few things in the...
Login or Create an Account to see details.
Relationship
tebra is really proactive. They send a lot of messages out about things they are fixing and things...
Login or Create an Account to see details.
Value
I pay one monthly fee for Kareo Telehealth, and it doesn't matter what else I do. Also, the vendor...
Login or Create an Account to see details.
Relationship, Operations
tebra keeps us up-to-date on everything and does what they say they are going to do. If I need help...
Login or Create an Account to see details.
Relationship
Kareo Telehealth has been harder than I thought it would be, but it does what I need it to do....
Login or Create an Account to see details.
Value
tebra is charging for every claim. Every little thing that is done in the system has a charge.
Login or Create an Account to see details.
Product
Most things work smoothly with Kareo Telehealth, but the system definitely has some glitches, and...
Login or Create an Account to see details.
Product, Value
With Kareo Telehealth, any new technology helps, but we haven't spent anything. Most of our peers in...
Login or Create an Account to see details.
Relationship, Product
No one from tebra has worked with me at all.
Login or Create an Account to see details.
Product, Value
Kareo Telehealth is convenient. It helps keep our practice going when people can get it to work.
Login or Create an Account to see details.
Relationship
Kareo Telehealth is not reliable, and there is always some issue that requires tech support. When we...
Login or Create an Account to see details.
Product
I am very satisfied with Kareo Telehealth. It currently is meeting all our needs.
Login or Create an Account to see details.
Product
If I were to measure a year from now, with AI, I would say Kareo could really improve. I love the...
Login or Create an Account to see details.
Product
There is always room for improvement when it comes to Kareo Telehealth. Sometimes it bothers me that...
Login or Create an Account to see details.
Loyalty, Operations, Product, Value
Kareo Telehealth works half the time, and half the time it doesn't. We try to use telehealth through...
Login or Create an Account to see details.
Relationship
I don't know that we have been alerted about any potential problems or had any problems. I am sure...
Login or Create an Account to see details.
Product, Value
We see a lot of patients who cannot leave their homes, so having the ability to access telehealth is...
Login or Create an Account to see details.
Product
When Kareo Telehealth connects, it works great, but if patients can't figure it out, it doesn't. It...
Login or Create an Account to see details.
Operations, Product
Making Kareo Telehealth easier for the patients to connect to would be something for tebra to look...
Login or Create an Account to see details.
Operations
The implementation of Kareo Telehealth was mediocre; it wasn't excellent. We had to figure it out on...
Login or Create an Account to see details.
Relationship, Operations
The vendor's response times are generally quick and helpful. tebra offers different ways to build...
Login or Create an Account to see details.
Product
tebra could improve things for providers, like the ability to email clients together and have the...
Login or Create an Account to see details.
Product
There are some simple fixes that I have requested several times that have not been changed. For...
Login or Create an Account to see details.
Product
When I take care of pediatric patients, if I have a family with more than one child, the parent...
Login or Create an Account to see details.
Loyalty
The product meets most of my needs, and that is why I don't want to change it. The product is very...
Login or Create an Account to see details.
Product
The only time I saw some changes where the system wasn't working optimally was when the vendor...
Login or Create an Account to see details.
Culture, Relationship
I filled out one of tebra's customer service requests weeks ago, and I still haven't gotten a...
Login or Create an Account to see details.
Product, Value
We have issues with the fact that even if I set my phone to no interruptions, it will still...
Login or Create an Account to see details.
Product
We like Kareo Telehealth because we are remote at times. It is nice to be able to access things online....
Login or Create an Account to see details.
Operations, Product
When we first start patients on the system, they don't always know that they need to knock. That was...
Login or Create an Account to see details.
Relationship
tebra is proactive. It seems like there are always little notices about things that the vendor is...
Login or Create an Account to see details.
Relationship
We haven't had connections to real people at tebra in a long time. In the past, people would...
Login or Create an Account to see details.
Operations, Value
I would tell a friend about the system's cost value because a lot of programs are pretty expensive....
Login or Create an Account to see details.
Product, Value
When the system doesn't work, that has a huge impact on patients. It can be really challenging to...
Login or Create an Account to see details.
Relationship
The vendor went through a merger, so they have been doing some technical changes. This has been a...
Login or Create an Account to see details.
Loyalty, Product
I would like everything in the system to be integrated so that we could just use one system. I see...
Login or Create an Account to see details.
Operations
The vendor's training is good. We can look up anything in the system at the drop of a hat.
Login or Create an Account to see details.
Relationship
When the system has outages, we are often supposed to respond to the vendor first to let them know...
Login or Create an Account to see details.
​
Featured Reports
Preferences