NDoc (Hospice)
Filtered view: All

Subject Expert
Paul Hess
Senior Research Director
KLAS Senior Research Director - Paul Hess
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

I definitely feel like NDoc is a homecare program. The system has everything we need for hospice,...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The ease of use is there in the system for clinicians, but there is a little redundancy. I would...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

When the vendor said they were rolling out a solution for hospice, I was thrilled. I thought it was...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Having both the home health and hospice sides integrated into the software is clunky. NDoc was...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Many of the reports and features of NDoc are broken, so we have people and departments that have to...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

There are some things that are awesome about Thornberry. The vendor keeps their commitments for...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I ask questions about any costs that might be associated whenever we are doing something, and the...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

There isn't much training, and what the vendor does post-training is not applicable to us in every...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Thornberry really works hard. They are committed to supporting us, and they are responsive with the...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We have to use the remote desktop to use the system. Throughout all of the years, our end users have...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The vendor is trying to make the system browser agnostic, so they pushed something out to make it...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I wish we could customize the solution for what we need and even take it to the next level. I wish...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The vendor's executives are awesome. They are always available. I can call them at two o'clock in...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I often find myself asking the vendor for clarity when they send out a communication. They have...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Thornberry has options with the costs, and I know about the options. If the decision were up to me,...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I do like the vendor's hands-on management and the ease of getting help when I need it. That said,...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

When we were choosing a new system, we liked the fact that NDoc had a palliative care piece. Our...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We set up an interface between Thornberry and our clinical communications solution.

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We are very happy with the responsiveness that we have seen from Thornberry's support team. Our...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system isn't what we were hoping that it would be. Our providers are finding a lot of things...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

NDoc's intake process is definitely more efficient than our previous product's process. That was a...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our billing department isn't at all impressed with NDoc's billing module. That module is extremely...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We haven't seen any of the upgrades that Thornberry has told us are coming. If Thornberry delivers...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF