TigerConnect Physician Scheduling Commentary
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Niel Oscarson
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KLAS Research Director - Niel Oscarson
 
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User Commentary

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Analyst/Coordinator

Culture, Value

With TigerConnect Physician Scheduling, we have a straightforward subscription model that we really...

Nov 2025
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Analyst/Coordinator

Product, Value

The app is the best part about TigerConnect Physician Scheduling. Physicians can pull up their...

Nov 2025
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Analyst/Coordinator

Operations

TigerConnect’s implementation was awesome. They went through everything with us, so we were...

Nov 2025
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Analyst/Coordinator

Loyalty, Product

I'm excited for TigerConnect Physician Scheduling to be integrated with our EHR. TigerConnect always...

Nov 2025
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Analyst/Coordinator

Culture, Loyalty, Relationship

We have a support arrangement with TigerConnect where anytime we request something, they take care...

Nov 2025
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Analyst/Coordinator

Loyalty, Value

Before getting TigerConnect Physician Scheduling, we did everything in-house and on paper in Excel...

Nov 2025
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Analyst/Coordinator

Product

What is awesome about TigerConnect Physician Scheduling is that it works in real time. As soon as we...

Nov 2025
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Manager

Loyalty

If we transition to Epic for our EHR, Epic has its own versions of physician scheduling, or they’re...

Nov 2025
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Manager

Relationship

TigerConnect Physician Scheduling is a great tool, and the vendor has provided great support. If...

Nov 2025
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Manager

Product

TigerConnect did have some downtime recently, but that was the first time in years that the solution...

Nov 2025
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Manager

Relationship

TigerConnect is struggling with staffing, so very often the people that we connect with are not all...

Nov 2025
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Director

Product, Value

We experience opt-in issues related to physician scheduling. The system often fails to recognize...

Nov 2025
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Director

Relationship

Due to the demanding nature of our work, our problems have impacted our workflow. We expect prompt...

Nov 2025
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Director

Product

The product lacks the ability to respond to a specific message within a thread. Currently, messages...

Nov 2025
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Director

Product

The solution frequently drops video calls during provider-to-patient appointments, or the video...

Nov 2025
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Director

Product, Value

TigerConnect's system has slow load times. It can take up to 45 minutes for all messages to fully...

Nov 2025
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Manager

Product, Value

TigerConnect Physician Scheduling has been helpful for building the initial call schedule using the...

Nov 2025
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Manager

Operations

I’m not aware of any ongoing training from TigerConnect. There are some articles available that we...

Nov 2025
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Manager

Product

There is currently no real integration with TigerConnect Physician Scheduling. It functions as a...

Nov 2025
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Manager

Relationship, Operations

TigerConnect is fairly hands-off when it comes to support. Once the system was implemented, it felt...

Nov 2025
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Manager

Operations, Product

We find TigerConnect Physician Scheduling somewhat cumbersome and not as well integrated with our...

Nov 2025
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VP/Other Executive

Product

The biggest thing that we continue to hear about TigerConnect Physician Scheduling is the slowness...

Nov 2025
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COO

Loyalty

In TigerConnect's product, the texting platform is outstanding, and we have really liked it. The...

Oct 2025
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COO

Loyalty, Relationship

We are in contact with TigerConnect all the time, and they are always seeking feedback and making...

Oct 2025
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COO

Product

I like the requesting feature for if a provider wants to switch or add a shift. I really like that...

Oct 2025
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COO

Product

The user experience is a little more clunky than in other scheduling software solutions. For...

Oct 2025
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Physician

Loyalty, Product

The only thing that we would really look for in TigerConnect Physician Scheduling would be automated...

Sep 2025
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Director

Operations

I find it to be very easy to teach people how to build and maintain their schedules. Each schedule...

Sep 2025
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Director

Loyalty, Relationship, Operations

We haven't really needed much support beyond our initial go-live, but with every major process that...

Sep 2025
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Director

Culture, Loyalty, Value

I don't know who the vendor's competitors are, but based on my satisfaction with TigerConnect, I...

Sep 2025
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CMIO

Product

The scheduling app and the messaging app work well. However, the scheduling app is not integrated...

Aug 2025
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CMIO

Relationship

TigerConnect has been very engaged and has been looking at how they can help. TigerConnect has been...

Aug 2025
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CMIO

Loyalty, Product

The TigerConnect Physician Scheduling tool has come along quite a bit. We used a different vendor...

Jul 2025
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CMIO

Operations

Training is a weaker area for TigerConnect. The initial training for TigerConnect Physician...

Jul 2025
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CMIO

Product, Value

We use TigerConnect Physician Scheduling as our source of truth for the health system. Combined with...

Jul 2025
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CMIO

Relationship, Product

We use TigerConnect Physician Scheduling to display the schedule for the entire organization....

Jul 2025
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Director

Operations, Product

TigerConnect Physician Scheduling fills a key gap that we had. Before the system, we didn't have...

Jul 2025
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Director

Product

We can tell that the system is two different apps between its module and the Clinical Collaboration...

Jul 2025
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Director

Product

Unlike another product, my IT analyst and I don't have admin roles in TigerConnect Physician...

Jul 2025
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Director

Culture, Value

I would rate our ability to receive our money's worth from the system a little lower. Part of that...

Jul 2025
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Director

Value

TigerConnect hasn't nickel-and-dimed us. They don't charge us when we ask them questions. However,...

Jul 2025
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Director

Operations

During our implementation, the biggest challenge was working with each schedule owner. We are in IT,...

Jul 2025
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Analyst/Coordinator

Operations

Our initial implementation of and training on TigerConnect Physician Scheduling was very...

Jul 2025
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Analyst/Coordinator

Product

One of the biggest strengths of the product is the integration into the vendor's existing...

Jul 2025
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Analyst/Coordinator

Relationship

When it comes to customizations, the vendor is very good about feature enhancements that we have...

Jul 2025
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Analyst/Coordinator

Loyalty, Product

There are features that the vendor is finally going to release to us that will give us more granular...

Jul 2025
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Analyst/Coordinator

Product

I think there is a lot of room for feature enhancements. The vendor tried to push a lot of their...

Jul 2025
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Director

Relationship

TigerConnect's support team is very responsive day or night, and we are on a first-name basis with...

Jun 2025
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Director

Product

We would like more automated scheduling in TigerConnect Physician Scheduling to compete with systems...

Jun 2025
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Director

Product

We like TigerConnect Physician Scheduling. It has a functional client application for end-user...

Jun 2025
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VP/Other Executive

Product

TigerConnect Physician Scheduling is really easy to use. It is a plug-and-play situation. What I...

Apr 2025
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Director

Product, Value

In TigerConnect Physician Scheduling, we don't use some of the rule-based features that are built...

Apr 2025
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Director

Operations

TigerConnect had a clear outline of what needed to be done in order to implement TigerConnect...

Apr 2025
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Director

Relationship

TigerConnect is an established company with an established product, and they are more in maintenance...

Apr 2025
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Director

Operations, Product

In TigerConnect Physician Scheduling, unless we have a really predictable schedule where we can set...

Apr 2025
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Manager

Loyalty, Product

TigerConnect Physician Scheduling is integrated into our clinical communication platform so that we...

Dec 2024
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Manager

Operations

There were some bumps in implementation. It felt like TigerConnect was kind of figuring things out...

Dec 2024
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(0)
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Manager

Product, Value

TigerConnect Physician Scheduling is meeting our needs. Previously our scheduling was all over the...

Dec 2024
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Manager

Operations

The training went pretty smoothly. We were able to get everyone up to speed on training relatively...

Dec 2024
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COO

Value

With TigerConnect Physician Scheduling, every time a physician has to switch a shift or wants to...

Dec 2024
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COO

Loyalty

There are a lot of limitations in TigerConnect Physician Scheduling, and the system is really...

Dec 2024
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Director

Product

On the individual scheduling, TigerConnect Physician Scheduling currently has a place where we can...

Dec 2024
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Director

Relationship

I have rarely had to use any of TigerConnect’s support. I have never called them or gone to their...

Dec 2024
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Director

Product, Value

The use of TigerConnect Physician Scheduling has solved a lot of issues within our organization. It...

Dec 2024
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Director

Culture, Operations

TigerConnect Physician Scheduling works as promised. We haven't had any problems or issues with...

Dec 2024
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