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User Commentary
Operations, Product
TigerConnect Physician Scheduling fills a key gap that we had. Before the system, we didn't have...
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Product
We can tell that the system is two different apps between its module and the Clinical Collaboration...
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Product
Unlike another product, my IT analyst and I don't have admin roles in TigerConnect Physician...
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Culture, Value
I would rate our ability to receive our money's worth from the system a little lower. Part of that...
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Value
TigerConnect hasn't nickel-and-dimed us. They don't charge us when we ask them questions. However,...
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Operations
During our implementation, the biggest challenge was working with each schedule owner. We are in IT,...
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Operations
Our initial implementation of and training on TigerConnect Physician Scheduling was very...
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Product
One of the biggest strengths of the product is the integration into the vendor's existing...
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Relationship
When it comes to customizations, the vendor is very good about feature enhancements that we have...
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Loyalty, Product
There are features that the vendor is finally going to release to us that will give us more granular...
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Product
I think there is a lot of room for feature enhancements. The vendor tried to push a lot of their...
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Relationship
TigerConnect's support team is very responsive day or night, and we are on a first-name basis with...
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Product
We would like more automated scheduling in TigerConnect Physician Scheduling to compete with systems...
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Product
We like TigerConnect Physician Scheduling. It has a functional client application for end-user...
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Product
TigerConnect Physician Scheduling is really easy to use. It is a plug-and-play situation. What I...
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Product, Value
In TigerConnect Physician Scheduling, we don't use some of the rule-based features that are built...
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Operations
TigerConnect had a clear outline of what needed to be done in order to implement TigerConnect...
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Relationship
TigerConnect is an established company with an established product, and they are more in maintenance...
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Operations, Product
In TigerConnect Physician Scheduling, unless we have a really predictable schedule where we can set...
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Loyalty, Product
TigerConnect Physician Scheduling is integrated into our clinical communication platform so that we...
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Operations
There were some bumps in implementation. It felt like TigerConnect was kind of figuring things out...
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Product, Value
TigerConnect Physician Scheduling is meeting our needs. Previously our scheduling was all over the...
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Operations
The training went pretty smoothly. We were able to get everyone up to speed on training relatively...
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Value
With TigerConnect Physician Scheduling, every time a physician has to switch a shift or wants to...
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Loyalty
There are a lot of limitations in TigerConnect Physician Scheduling, and the system is really...
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Product
On the individual scheduling, TigerConnect Physician Scheduling currently has a place where we can...
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Relationship
I have rarely had to use any of TigerConnect’s support. I have never called them or gone to their...
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Product, Value
The use of TigerConnect Physician Scheduling has solved a lot of issues within our organization. It...
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Culture, Operations
TigerConnect Physician Scheduling works as promised. We haven't had any problems or issues with...
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Value
I haven't reached out to the vendor at all. I have been able to do whatever I need to do, so there...
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Product
I like using the automatic scheduler for putting in the physician call and making sure that it is...
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Value
I would probably buy the product again. I still see lots of shortcomings, and the same things that I...
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Product
The system is pretty good. I really like all of the changes in its new version.
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Operations
In the beginning of our implementation of the system, we had a really difficult time working with...
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Culture
We had issues with TigerConnect up front regarding their promises. We also had issues with the...
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Product
I don't know what the current competition is to determine whether anybody is doing better than...
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Product
TigerConnect Physician Scheduling is not very flexible when it comes to customization. It is more of...
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Product
Our EHR’s scheduling is not nearly robust enough to support our schedule types. In that way,...
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Relationship
We meet with TigerConnect folks who are dedicated to us regularly, so we have a direct line to their...
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Operations
We had a very smooth implementation of TigerConnect Physician Scheduling. TigerConnect Physician...
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Relationship
TigerConnect has great support. They are very proactive. We do have a customer support person...
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Product, Value
Going from what we had before, which was managing manual spreadsheets and sending faxes and emails...
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Product
One area for improvement would be for the product to have an easy way to archive old jobs. The...
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Relationship
The vendor has supported us well when we have questions, and that has been great. The system has...
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Product
We haven't gotten much new technology for the product, but the vendor has done fine because we...
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Loyalty
A really big reason why I chose TigerConnect Physician Scheduling is because everything revolves...
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Loyalty
We made the decision for our hospital to move to TigerConnect Physician Scheduling because we wanted...
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Value
TigerConnect is really good. They have been so reasonable. They are doing the opposite of...
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Relationship
TigerConnect's support is one of their most remarkable offerings. They are always available and can...
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Loyalty, Relationship
TigerConnect has given us wonderful customer service. They have done everything we have asked them...
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Product
With this solution, we can just look up a role, see who is on right now, and text them in a...
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Culture, Relationship
The solution is a great tool, and I like it, but it lost some of its personalization when it was...
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Relationship
TigerConnect’s people are good when we ask them questions, and they notify us when we are down.
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Operations
When TigerConnect updates the solution, they expect us to go onto their support website and figure...
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Product
Overall, TigerConnect Physician Scheduling is really nice. I like the tally function. When I do a...
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Culture, Product
I would definitely buy TigerConnect Physician Scheduling again because it does exactly what it is...
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Product
There are smart physician scheduling systems out there that have AI features so that users don't...
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Culture, Operations
TigerConnect is disingenuous about the product. When we first went with the product, we came with a...
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Operations
There isn't any training for the system. I don't think that training would be beneficial. I think...
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Value
The system isn't easy to use. Using it requires a lot of effort and clicking. The system is...
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Culture, Loyalty
I don't have a lot of good things to say about TigerConnect's system right now. I am a very...
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Relationship
The support we receive depends on the platform that we reach out on. If we reach out over email,...
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Culture, Relationship
TigerConnect doesn't keep all of their promises. We have asked the vendor to make improvements. When...
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