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User Commentary
Culture, Product
I would tell someone that if they are trying to keep track of things that seem to be constantly...
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Relationship, Operations
TigerConnect lets us know when there are updates happening and when there are potential issues with...
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Product
The product quality is good, but TigerConnect hasn’t made improvements in the time we have been with...
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Culture
We went into TigerConnect Physician Scheduling knowing there were certain things TigerConnect was...
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Loyalty, Product
TigerConnect has a scheduling app and a messaging app. The scheduling app is not intuitive; it is...
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Relationship
When problems happen or the software is not working perfectly, TigerConnect’s support team is a...
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Product
TigerConnect’s integration is good, and the product is easy for the end users to use. The system...
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Loyalty, Product
The big thing that we are still looking for, which I'm not sure other vendors have really mastered,...
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Product
The biggest highlight of the solution is the fact that the call schedules in TigerConnet Physician...
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Operations, Product
The user interface is pretty nice and sophisticated in TigerConnect Physician Scheduling. There is a...
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Product
TigerConnect's product has a block scheduler, which is meant for residents or trainees whose years...
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Product
The vendor met our integration requirements right off the bat. One thing that is a pretty good...
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Loyalty, Product
Our doctors really like how easy the system is to use. It isn't perfect. There are still things that...
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Relationship
Our experience with the system has been great. The vendor is really responsive, and their...
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Product, Value
TigerConnect has provided pretty substantial outcomes in terms of increasing communication and...
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Culture, Value
The vendor has been very clear about the cost to use their service and about what their charges will...
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Operations
The vendor has offered us training, but we haven't taken advantage of it. The vendor sends out...
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Relationship, Product
We are using the system for physician scheduling, and people are pretty happy with the system. We...
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Relationship
TigerConnect is very responsive and innovative. They know that we are one of the customers that like...
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Relationship, Product
TigerConnect does a really good job of trying to add on functionality, and their functionality...
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Operations, Product
TigerConnect Physician Scheduling is incredibly easy and intuitive. It was the first software we...
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Product
The product's name is a bit of a misnomer, which bothers me. It is called TigerConnect Physician...
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Product
TigerConnect Physician Scheduling is really intuitive and easy to use. We love that it seamlessly...
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Loyalty, Product
I have not seen any improvements to the system for a while. I'm not happy. The limitations of the...
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Value
With TigerConnect, I don't see any additional charges other than the expected fees.
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Product
It is nice that the physicians can all see their schedules in TigerConnect, and I can share the...
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Product
Overall, I'm pretty sure we like TigerConnect. The system is easy for providers and schedulers to...
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Relationship, Operations
We get emails whenever there are going to be any major updates, and TigerConnect always offers to...
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Relationship
The vendor's executives are very easy to reach out to if needed. We have a specific person assigned...
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Product
I would tell a peer considering working with TigerConnect that I like their product. I haven't truly...
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Product, Value
I like that everybody has access to the product, that everybody in the organization can see it...
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Relationship
TigerConnect is the most responsive vendor we work with. They strike a nice balance between taking...
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Relationship, Product
The integration between the scheduling program and the clinical collaboration application is much...
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Loyalty, Product
Uplifting the actual scheduling tool is on TigerConnect's road map this year. The current tool is...
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Product
There have been reliability issues with the TigerConnect platform, ghost messages, false messages,...
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Culture, Relationship
When we first got TigerConnect, there were a lot of promises about future developments. We have not...
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Loyalty
Some people in our organization care about TigerConnect Physician Scheduling, so we have a great...
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Product
There are ways to do certain things in TigerConnect Physician Scheduling, but those processes are...
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Product, Value
TigerConnect Physician Scheduling has really shined a light on holes where coverage for specific...
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Product
In any organization where the expectations are changed, things can be very difficult. So one thing...
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Loyalty, Operations
We are not going to get rid of TigerConnect Physician Scheduling anytime soon. We could have had...
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Product, Product
It is very frustrating when a provider works in more than one clinic or in the hospital and the...
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Relationship, Relationship
TigerConnect sends emails of any updates they have coming out and what those will look like, what...
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Value, Value
I have used another product in the past that is far superior to TigerConnect Physician Scheduling...
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Culture, Culture, Product, Product
At the very beginning, TigerConnect said they had a rules engine that would allow us to build a...
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Relationship, Relationship
We have had conversations with TigerConnect about interfacing with our EHR, and they keep telling us...
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Loyalty, Loyalty, Relationship, Relationship
The vendor is growing with us, and we are pushing them to do better. We have certainly given them...
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Product, Product
I can't stand the product’s design, and TigerConnect’s solutions are haphazard. When we compare a...
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Operations, Operations, Product, Product
I only have to show people how to use TigerConnect Physician Scheduling once or twice. In terms of...
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Value, Value
Despite all of its ills, the product is one of the cheaper products out there. It is not anywhere...
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Product
Because of the way we schedule shifts for on-call nurses, customizing shift times is hard. We still...
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Relationship, Value
The biggest impact of the product is the ability to know who is on call. That really helps. If there...
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Product
We use the product to schedule our on-call nurses. The product provides our nurses with the ability...
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Relationship, Product
I love that the product communicates with TigerConnect's product for clinical collaboration. When a...
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Loyalty, Value
Our plan was to decrease wait times for the patients and confusion about which clinicians were on...
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Loyalty
Before deciding on TigerConnect's product, we tried to utilize some of the things that we already...
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Operations
To be successful with the product, customers need to have a plan and some goals. Customers can't...
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Loyalty
The product is going to work for us for the long haul. We don't ever plan on changing solutions.
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