FollowMyHealth Commentary
Filtered view: All
Subject Expert
Coray Tate
VP of Engagement
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
The patient experience with FollowMyHealth is too confusing. There is too much disjointed...
Login or Create an Account to see details.
Culture, Relationship, Product
FollowMyHealth is a bait and switch. The slideshow says it does a lot, but when we get into it, it...
Login or Create an Account to see details.
Product
With FollowMyHealth, the vendor doesn't understand medical office workflow, especially in our...
Login or Create an Account to see details.
Relationship, Product
The executives are so staunch about not admitting that there are any problems with the product. The...
Login or Create an Account to see details.
Loyalty, Product
We are sticking with FollowMyHealth because there is no other option. If there were another option,...
Login or Create an Account to see details.
Product
FollowMyHealth gets the job done. It helps us engage with patients. However, there could be better...
Login or Create an Account to see details.
Operations, Product
Veradigm's project management for upgrades has been really poor. When the vendor upgrades the...
Login or Create an Account to see details.
Product
The FollowMyHealth functionality we use is very limited; we pretty much just use it for our portal...
Login or Create an Account to see details.
Operations
I don't know whether we have done much training on FollowMyHealth since we implemented it, but I can...
Login or Create an Account to see details.
Product
For the patient's sake, it would be nice if FollowMyHealth showed the generic name and the brand...
Login or Create an Account to see details.
Product
Veradigm does not keep promises. We have had some issues with what the vendor has told us their...
Login or Create an Account to see details.
Relationship
We have had a lot of issues with Veradigm’s support and training. For example, we had an issue the...
Login or Create an Account to see details.
Relationship, Product
We haven't had any issues with Veradigm for upgrades. Upgrades are pretty behind the scenes because...
Login or Create an Account to see details.
Product, Value
The vendor has created an environment that easily allows us to communicate clinical results and data...
Login or Create an Account to see details.
Loyalty, Relationship
Overall, FollowMyHealth provides a good service for our patients, and I'm happy about that. However,...
Login or Create an Account to see details.
Product
FollowMyHealth isn't overly user friendly for end users. We often get notifications that a user...
Login or Create an Account to see details.
Product, Value
The product does a good job of automatically sending out post-visit summaries to patients, and it...
Login or Create an Account to see details.
Product
With Veradigm, we can only get things for patients in two languages. I have always hoped that the...
Login or Create an Account to see details.
Loyalty
We are on an older version of the system because we use functionalities that the vendor doesn't have...
Login or Create an Account to see details.
Relationship, Value
Veradigm has been bought out three or four times. When they were Health Grid Holding Company, they...
Login or Create an Account to see details.
Operations
Veradigm's training could be better. I don't know whether that is a function of how many times the...
Login or Create an Account to see details.
Product
FollowMyHealth needs to become more modern, like other patient portals. It is still stuck in the old...
Login or Create an Account to see details.
Product
We wouldn't be very proactive about recommending FollowMyHealth to other people. The vendor needs to...
Login or Create an Account to see details.
Product
We have another system in place that we utilize for our patient intake process, so we are not taking...
Login or Create an Account to see details.
Operations, Product
The upgrades for FollowMyHealth occur behind the scenes, and we don’t intentionally choose to...
Login or Create an Account to see details.
Product
With FollowMyHealth, we have very limited connectivity that we have pursued at this point. It is...
Login or Create an Account to see details.
Culture, Value
Most of the time, Veradigm does not charge for every little thing. But there are some times when we...
Login or Create an Account to see details.
Product
Veradigm hasn't really added a whole lot of features to the product since we started with it several...
Login or Create an Account to see details.
Loyalty, Product
Veradigm did finally get rid of the multifactor authentication for every single login. That process...
Login or Create an Account to see details.
​
Featured Reports
Preferences