MSOW Commentary
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Mike Allen
Research Director
KLAS Research Director - Mike Allen
 
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User Commentary

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Analyst/Coordinator

Product

We can't optimize MSOW enough to use it in the way we need to. A lot of process improvements are...

Mar 2025
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Analyst/Coordinator

Loyalty, Product

MSOW's reporting tools are very outdated and obsolete. There isn't really a BI tool, dashboard, or...

Mar 2025
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Analyst/Coordinator

Product

A lot of the data that is in MSOW is connected to our EHR through an HL7 interface. Beyond that, I...

Mar 2025
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Analyst/Coordinator

Relationship, Operations

The vendor's efficiency is pretty good. VerityStream has good, clear, direct communication. They...

Mar 2025
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Analyst/Coordinator

Product

The feedback that I get from my clinicians is that MSOW is a clunky system and that they have to do...

Mar 2025
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Analyst/Coordinator

Relationship, Product

In general, VerityStream keeps their promises. However, there are instances where that isn't the...

Mar 2025
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