WellSky Hospice Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
Product
We are having a lot of trouble with the Hospice Outcomes and Patient Evaluation assessments that...
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Product
Nothing much has changed with the current abilities that the program has and how we have to work...
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Relationship, Product
WellSky has gotten worse at keeping up with our needs for improvements and efficiency. We need them...
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Product
When we interview clinicians and tell them that we have WellSky Hospice, that is still seen in the...
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Loyalty, Product
WellSky's home health solution is definitely stronger than their hospice solution. There are...
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Relationship
We have had a rough year with WellSky. Due to some of their growth and challenges, we have found...
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Loyalty, Value
WellSky Hospice does not currently solve all of our problems. It solves most of them, but reporting...
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Loyalty
We are considering leaving WellSky Hospice because of reporting and the HOPE transition. WellSky may...
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Product
WellSky Hospice is not a terrible program, but it isn't user friendly when it comes to the hospice...
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Relationship
WellSky's support team promises that if our state requires something different than other states,...
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Operations
WellSky's training hub isn't working right now, and it has been down for a few months. If users want...
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Product
With the system, we have the ability to control our charting, take out the unnecessary home health...
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Product
There are no true safeguards or red alerts in WellSky Hospice. For example, if a new patient is...
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Relationship
WellSky updates their system regularly, and they will send us notifications when the system won't be...
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Product
We have had a lot of people complain lately that the WellSky system is difficult because they are...
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Loyalty, Value
WellSky is not putting any money into the hospice program because they want everybody to go to their...
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Relationship
When we call the WellSky support people, we are on hold for quite some time, or they call us back,...
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Value
If someone wants any integration with WellSky's software or if someone wants access to any help...
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Operations
Training for the system hasn't been an issue. However, I can't say that I am extremely satisfied...
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Product
The problem with WellSky Hospice is that it doesn't integrate with our EMR for the hospital. We are...
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Value
WellSky keeps updating things in the system and building new aspects, like business insights and...
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Relationship
When a vendor is in technology and call centers, they can be swamped at different times. WellSky's...
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Relationship, Operations
WellSky is really proactive. The hospice area has a set of data that we have to turn in on every...
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Relationship
We have a lot of questions for WellSky's executives about changes we are making. We haven't received...
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Value
My likelihood to recommend WellSky Hospice absolutely rates at the top of the scale. Despite not...
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Product
WellSky Hospice is probably one of the easiest EHRs that I have ever come across. I have worked with...
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Operations
WellSky did a great job of getting us rolled out with WellSky Hospice. I was extremely satisfied...
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Loyalty
We were on another vendor's product in the past, and I would never, ever suggest that product to...
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Value
WellSky has business analytics and some other things, and those are all add-ons. WellSky Hospice is...
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Commentary Summary
Comment Type Breakout