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WellSky Hospice Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Manager

Product

We are having a lot of trouble with the Hospice Outcomes and Patient Evaluation assessments that...

Nov 2025
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Manager

Product

Nothing much has changed with the current abilities that the program has and how we have to work...

Nov 2025
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(0)
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VP/Other Executive

Relationship, Product

WellSky has gotten worse at keeping up with our needs for improvements and efficiency. We need them...

Nov 2025
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(0)
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VP/Other Executive

Product

When we interview clinicians and tell them that we have WellSky Hospice, that is still seen in the...

Nov 2025
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VP/Other Executive

Loyalty, Product

WellSky's home health solution is definitely stronger than their hospice solution. There are...

Nov 2025
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VP/Other Executive

Relationship

We have had a rough year with WellSky. Due to some of their growth and challenges, we have found...

Nov 2025
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(0)
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Manager

Loyalty, Value

WellSky Hospice does not currently solve all of our problems. It solves most of them, but reporting...

Oct 2025
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Manager

Loyalty

We are considering leaving WellSky Hospice because of reporting and the HOPE transition. WellSky may...

Oct 2025
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Manager

Product

WellSky Hospice is not a terrible program, but it isn't user friendly when it comes to the hospice...

Jul 2025
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Manager

Relationship

WellSky's support team promises that if our state requires something different than other states,...

Jul 2025
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Manager

Operations

WellSky's training hub isn't working right now, and it has been down for a few months. If users want...

Jul 2025
||
(0)
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Manager

Product

With the system, we have the ability to control our charting, take out the unnecessary home health...

Jul 2025
||
(0)
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Manager

Product

There are no true safeguards or red alerts in WellSky Hospice. For example, if a new patient is...

Jul 2025
||
(0)
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Manager

Relationship

WellSky updates their system regularly, and they will send us notifications when the system won't be...

Jul 2025
||
(0)
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COO

Product

We have had a lot of people complain lately that the WellSky system is difficult because they are...

Jun 2025
||
(0)
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COO

Loyalty, Value

WellSky is not putting any money into the hospice program because they want everybody to go to their...

Jun 2025
||
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COO

Relationship

When we call the WellSky support people, we are on hold for quite some time, or they call us back,...

Jun 2025
||
(0)
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COO

Value

If someone wants any integration with WellSky's software or if someone wants access to any help...

Jun 2025
||
(0)
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Manager

Operations

Training for the system hasn't been an issue. However, I can't say that I am extremely satisfied...

May 2025
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(0)
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Manager

Product

The problem with WellSky Hospice is that it doesn't integrate with our EMR for the hospital. We are...

May 2025
||
(0)
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Manager

Value

WellSky keeps updating things in the system and building new aspects, like business insights and...

May 2025
||
(0)
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Manager

Relationship

When a vendor is in technology and call centers, they can be swamped at different times. WellSky's...

May 2025
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Manager

Relationship, Operations

WellSky is really proactive. The hospice area has a set of data that we have to turn in on every...

May 2025
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Manager

Relationship

We have a lot of questions for WellSky's executives about changes we are making. We haven't received...

May 2025
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(0)
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Manager

Value

My likelihood to recommend WellSky Hospice absolutely rates at the top of the scale. Despite not...

May 2025
||
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Manager

Product

WellSky Hospice is probably one of the easiest EHRs that I have ever come across. I have worked with...

May 2025
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(0)
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Manager

Operations

WellSky did a great job of getting us rolled out with WellSky Hospice. I was extremely satisfied...

May 2025
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(0)
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Manager

Loyalty

We were on another vendor's product in the past, and I would never, ever suggest that product to...

May 2025
||
(0)
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Manager

Value

WellSky has business analytics and some other things, and those are all add-ons. WellSky Hospice is...

May 2025
||
(0)
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Analyst/Coordinator

Relationship, Product

We are, as a company, different than a lot of home health companies that WellSky has worked with. We...

Mar 2025
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(0)
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Analyst/Coordinator

Relationship

The vendor's support is actually pretty responsive. Whether WellSky's people are actually helpful...

Mar 2025
||
(0)
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Analyst/Coordinator

Relationship

We have some contact people at WellSky.

Mar 2025
||
(0)
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Analyst/Coordinator

Product

WellSky hasn't improved much. There are some things that we have had to create to work around some...

Mar 2025
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(0)
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VP/Other Executive

Operations

We implemented WellSky Hospice during the COVID-19 pandemic, so we were 100% virtual. We had no...

Feb 2025
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(0)
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VP/Other Executive

Relationship

WellSky has empowered their account managers to be proactive. The vendor does a good job of arming...

Feb 2025
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(0)
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VP/Other Executive

Loyalty

WellSky has decided to invest their technology and resources into the Consolo system and not the...

Feb 2025
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(0)
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VP/Other Executive

Loyalty, Product

WellSky Hospice has been a good web-based mobile solution for our clinicians. It lacks a little in...

Feb 2025
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(0)
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Manager

Product

For the end user, some of the documentation in WellSky Hospice doesn't make sense on the hospice...

Jan 2025
||
(0)
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Manager

Loyalty

WellSky Hospice is probably not part of our long-term plans. We will probably switch over to...

Jan 2025
||
(0)
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