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User Commentary
Operations
Training for the system hasn't been an issue. However, I can't say that I am extremely satisfied...
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Product
The problem with WellSky Hospice is that it doesn't integrate with our EMR for the hospital. We are...
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Value
WellSky keeps updating things in the system and building new aspects, like business insights and...
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Relationship
When a vendor is in technology and call centers, they can be swamped at different times. WellSky's...
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Relationship, Operations
WellSky is really proactive. The hospice area has a set of data that we have to turn in on every...
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Relationship
We have a lot of questions for WellSky's executives about changes we are making. We haven't received...
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Value
My likelihood to recommend WellSky Hospice absolutely rates at the top of the scale. Despite not...
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Product
WellSky Hospice is probably one of the easiest EHRs that I have ever come across. I have worked with...
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Operations
WellSky did a great job of getting us rolled out with WellSky Hospice. I was extremely satisfied...
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Loyalty
We were on another vendor's product in the past, and I would never, ever suggest that product to...
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Value
WellSky has business analytics and some other things, and those are all add-ons. WellSky Hospice is...
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Relationship, Product
We are, as a company, different than a lot of home health companies that WellSky has worked with. We...
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Relationship
The vendor's support is actually pretty responsive. Whether WellSky's people are actually helpful...
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Relationship
We have some contact people at WellSky.
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Product
WellSky hasn't improved much. There are some things that we have had to create to work around some...
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Operations
We implemented WellSky Hospice during the COVID-19 pandemic, so we were 100% virtual. We had no...
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Relationship
WellSky has empowered their account managers to be proactive. The vendor does a good job of arming...
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Loyalty
WellSky has decided to invest their technology and resources into the Consolo system and not the...
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Loyalty, Product
WellSky Hospice has been a good web-based mobile solution for our clinicians. It lacks a little in...
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Product
For the end user, some of the documentation in WellSky Hospice doesn't make sense on the hospice...
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Loyalty
WellSky Hospice is probably not part of our long-term plans. We will probably switch over to...
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Loyalty
We decided to leave WellSky Hospice because another product has more robust features, and because...
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Operations, Product
The setup is pretty decent in WellSky Hospice; on the billing side, it is pretty simplistic to get...
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Relationship
WellSky is pretty easy to get ahold of for support. We have been pretty good at working with lots of...
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Value
We definitely get charged for everything by WellSky. A lot of the implementation fees are...
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Loyalty
We definitely see some opportunities for improvement in managing the bereavement program, the...
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Loyalty
When we did the original search a few years ago, we determined that WellSky was the best fit. Then...
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Culture, Relationship
WellSky has been challenged over the last couple of years to find help desk people who are...
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Relationship
I am lucky to have a long-term relationship with someone at WellSky, so when I reach out to that...
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Product
We are very happy with the hospice side of things with WellSky Hospice. I haven't had any issues. We...
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Value
With WellSky, our price just has gone up, maybe as our census has gone up, but outside of that, the...
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Product
I want WellSky Hospice to do more, but the solution does the job, and it does it probably as well as...
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Product
With WellSky Hospice, we would like to see better integration and ease of use of the clinical teams...
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Culture, Relationship, Product
I personally like the WellSky team, but they need to stabilize their products. WellSky is kind of...
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Product, Value
With WellSky Hospice, we need better integration that has less labor burden on the staff for...
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Loyalty, Operations, Product
WellSky has been slow to fix some of the payroll problems in the solution. When we first migrated to...
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