WellSky Hospice & Palliative Commentary

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WellSky charges separately for training, and the training they offer doesn't justify the cost. I...

WellSky tells us what they are going to have available for us. WellSky has a fairly decent and broad...

WellSky Hospice & Palliative's greatest strength is that it's originally a hospice-based solution,...

Even with WellSky's new live AI agent, WellSky still provides access to live people as needed....

One key piece we are missing is analytics that meet hospice reporting requirements and provide the...

WellSky will overpromise and underdeliver with technology that looks great in the staging but is not...

WellSky does answer us. When we have a question or an issue, we have to fill out a ticket and rank...

We no longer have the WellSky trainer that we initially had. We don't need training, but there are...

From a billing aspect, there are times when I do a task in the solution, and the result is...

There are no new technology pieces that have come to the billing part of WellSky Hospice &...

The turnaround time for getting a response from WellSky’s support people has been longer than it...

I know the ease of use for WellSky Hospice & Palliative is getting better. When I have a question or...

There is something that I just noticed in WellSky Hospice & Palliative that must have been an...

Once we understood the billing part of the solution, WellSky Hospice & Palliative was pretty easy to...

I have not been able to update my software due to space limitations. The technology experts in our...

Since I don't deal in the financial aspect of the system, as far as I'm concerned, I do receive...

I would buy the system again because I worked for two other organizations that used a different...

I wish we could talk to WellSky's support team instead of having to email them. Sometimes it takes a...

WellSky Hospice & Palliative is pretty simple. It is one of the simpler hospice systems I have ever...

WellSky's implementation services are good. The vendor is pretty good about posting their updates....

The marketplace is evolving almost constantly, and AI has only poured fuel on that fire of movement....

WellSky’s initial training is stronger than their ongoing training, so I think they put forth a...

WellSky has provided us with a lot of support for the integration, and I don't know if that is...

Our last product was very broken and cost more than WellSky Hospice & Palliative, so we have...

We are looking forward to some of the AI integrations that will make the product even better; they...

We are pretty happy with WellSky's support team. WellSky is very responsive when we submit tickets...

WellSky has been very busy with a lot of changes in their product. They have been focused on beta...

WellSky has this pattern now of halting beta projects prematurely before the product is vetted....

I recommend WellSky Hospice & Palliative quite frequently. WellSky has a reference program where...

I have been very pleased with the fact that WellSky is open to having partnerships and working...

When we chose WellSky Hospice & Palliative, we were at a place where we knew that multiple EMRs in...

WellSky historically has not been very good at the financial side of implementations. People working...

WellSky Hospice & Palliative is pretty easy to use. It is very elementary in that aspect. If users...

I have a wish list for WellSky Hospice & Palliative. I need a report that shows me visits that have...

We chose WellSky because of the cost of the build and also for compliance and documentation reasons....

I would not buy WellSky Hospice & Palliative again. I don't have access to add my own payers to the...

We would like to have more consistency with integration. We have had a lot of hiccups behind the...

The way documents are printed could be improved. We have been in an audit, and documentation...

We had a recent major addition to the EHR that was required for regulations, and WellSky has had a...

WellSky is restricted in certain ways with programming and software issues. We don't often get...

Because of all of the regulations we have to keep up with, WellSky is very proactive in prepping our...

If someone were looking at using WellSky Hospice & Palliative, I would say they should go with it,...

WellSky could do a whole lot better in relation to the recent HOPE implementation. It seemed that...

With the new HOPE measures, we don't know that problems are there until we try to submit things to...

The changes to the new HOPE measures for CMS have been a disaster. For many years, we were using HIS...

WellSky Hospice & Palliative is relatively easy to use, but there are a lot of duplicates that could...

WellSky is very good when we put in a ticket. If our customer success professional is involved, we...

WellSky is very inclusive with what is in the package today. However, they are not very good at...

Whether WellSky is part of our long-term plans is yet to be determined. Today, I would buy the...

There is no silver bullet out there, so I would probably buy WellSky Hospice & Palliative again. The...

With our interface with our beds and WellSky, we had conversations a long time ago, but we still...

WellSky does their best with support. Typically, we get things escalated. The vendor does a great...

WellSky does much better than other vendors we have worked with in terms of not charging for every...

What I love about WellSky is that they have this product, and then based on our workflow, we make it...

When we have new staff coming in, the system is very user-friendly. It is easy for people to use. I...

If we want to use the vendor’s scheduler, there is a big charge. If we want extra reporting, there...

When there is any kind of upgrade, there is always a problem. There is always something that...

The vendor needs their customer assistance team to respond in a timely manner when we have an issue....

As far as I know, we don’t need to update anything. The vendor kind of does their own updates.

The implementation was awful. Our instructor was not good. They were teaching us stuff a bit here...

None of us understood the training from WellSky. The person who trained us would not answer our...

This solution gives our newcomers issues. They have to go and pull stuff from different areas to do...

WellSky's system has a lot of ways that we can make errors, and there are no red flags saying we are...

WellSky generally takes care of all of our concerns and questions in a very timely manner. The...