Commentary Summary
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User Commentary
Functionality and Upgrades
We originally wanted to display the patients' schedules in their rooms on the TV screens, but we...
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Other Observations & Comments
We sort of catch wind of when something is not being paid, and we get included on emails. WellSky...
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Relationship
We hoped to integrate WellSky's product with our EMR, but that wasn't WellSky's responsibility. We...
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Functionality and Upgrades
The product meets the needs of the program that we use it for. The product is very user friendly. It...
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Future Outlook
WellSky Rehabilitation is part of our long-term plans. We really need a very specific product that...
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Service and Support
WellSky is great, and their support team is wonderful. I can always get in contact with them in any...
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Implementation and Training
WellSky does a good job with implementations, and WellSky is always willing to train us.
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Implementation and Training
Every time I get new therapists, it would be really nice if WellSky did their training, but I don't...
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Interfacing and Integration
I have to score the support of our integration or interoperability goals lower. We have tried to...
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Functionality and Upgrades
Sometimes when I am clicking around, I don't know what I am looking at, and it would be nice if...
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ROI / Cost
WellSky charges more for the things that someone might think they wouldn't charge for.
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Service and Support
We have to go to WellSky instead of WellSky giving us an update or telling us they noticed that...
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Relationship
We have had a good experience with the vendor and the product. Our representative with WellSky is...
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Implementation and Training
WellSky has always been very helpful in educating us and upgrading our system. The initial training...
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Service and Support
Initially, we had routine calls with WellSky, but we slowly have weaned those down to monthly calls...
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Functionality and Upgrades
My biggest disappointment with WellSky Rehabilitation is the way it looks. It is very antiquated,...
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Sales and Contracting
When we first went live with the system, WellSky promised a return on investment. We have fought...
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Interfacing and Integration
We would like to have the right integrations for and within the product. That would mean the world...
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Service and Support
Our customer service representative is very responsive. They are very personable. WellSky has had a...
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ROI / Cost
Some of the reporting functions within the product are invaluable. The system has helped our...
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Relationship
We are working to improve a few functionalities. Those things aren't huge issues; we would just like...
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