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WellSky Rehabilitation (IRF) Commentary
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Subject Expert
Boyd Stewart
Chief Insights Officer
KLAS Chief Insights Officer - Boyd Stewart
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Manager

It would be helpful to have some better shortcuts within WellSky Rehabilitation, especially when it...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

WellSky communicates their road map with other platforms. There's not a whole lot of development...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Manager

WellSky Rehabilitation updates in real time, so that's a nice feature. It has a lot of...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

There are no training videos within the WellSky Rehabilitation software or on the site. When I run...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

We have a contact person from WellSky, so if we run into any issues, we contact that person. The...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Nurse

When it comes to customization, there’s a little delay with WellSky. Sometimes we are paying for...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Nurse

We probably should have recorded the training sessions we had with WellSky. That was something we...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Nurse

The quality of WellSky's support depends. If we submit a ticket in the morning, we are going to hear...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Nurse

I love the scheduling piece in WellSky Rehabilitation. It's just very direct with the documentation...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I don't know that there has been any additional technology within the system that has been any...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

There are no regular check-ins from WellSky to address issues that they know of. I know that they do...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

We had some issues recently. There was a problem with WellSky Rehabilitation, and in the process of...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Currently, WellSky doesn't offer any training. I would like to have either videos or step-by-step...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.