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User Commentary
Relationship, Operations
I get a regular health email from the WellSky team on the number of alarms that are in our system....
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Loyalty, Product
I would tell someone considering WellSky Rehabilitation that they need another EMR alongside it...
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Relationship
I have the WellSky executives on speed dial. I can go straight to the C-suite if I'm not happy, but...
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Culture, Value
We are not getting all the clinical components we really need in WellSky Rehabilitation, so that can...
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Loyalty, Product
WellSky is acquiring more products and trying to work on the integration piece, and they are trying...
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Loyalty, Relationship, Operations
WellSky is excellent at delivering new technology. They have an annual user conference that is very...
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Culture, Product
We often tend to require products to work outside of how they are supposed to, and we push the...
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Loyalty
Personally, I would buy WellSky Rehabilitation again. We have been on it for a long time. WellSky is...
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Culture, Value
The way WellSky charges has changed over the years. In general, WellSky avoids charging us for every...
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Operations
Some of WellSky's training is outdated. When I view videos, the information doesn't match up...
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Relationship
When it comes to the vendor keeping their promises, we have seen a change over the last few years....
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Relationship, Operations
I would score WellSky's support on the lower side because I have a ticket that I opened a while ago....
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Product
The recent upgrades for the system have been pretty smooth and seamless. The system is able to...
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Operations
WellSky has good core training documentation. That documentation doesn't apply to workflows, but...
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Relationship, Product
For support, we can make a phone call. There is also a portal online where we can submit cases for...
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Relationship
There is a particular person at WellSky who is super helpful and who helps us with things. We have...
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