WellSky Rehabilitation (IRF)
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Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
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User Commentary

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Director

Functionality and Upgrades

We originally wanted to display the patients' schedules in their rooms on the TV screens, but we...

Mar 2023
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Director

Other Observations & Comments

We sort of catch wind of when something is not being paid, and we get included on emails. WellSky...

Mar 2023
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Director

Relationship

We hoped to integrate WellSky's product with our EMR, but that wasn't WellSky's responsibility. We...

Mar 2023
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Director

Functionality and Upgrades

The product meets the needs of the program that we use it for. The product is very user friendly. It...

Mar 2023
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Director

Future Outlook

WellSky Rehabilitation is part of our long-term plans. We really need a very specific product that...

Feb 2023
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Director

Service and Support

WellSky is great, and their support team is wonderful. I can always get in contact with them in any...

Feb 2023
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Director

Implementation and Training

WellSky does a good job with implementations, and WellSky is always willing to train us.

Feb 2023
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Director

Implementation and Training

Every time I get new therapists, it would be really nice if WellSky did their training, but I don't...

Feb 2023
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Director

Interfacing and Integration

I have to score the support of our integration or interoperability goals lower. We have tried to...

Feb 2023
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Director

Functionality and Upgrades

Sometimes when I am clicking around, I don't know what I am looking at, and it would be nice if...

Feb 2023
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VP/Other Executive

ROI / Cost

WellSky charges more for the things that someone might think they wouldn't charge for.

Aug 2022
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VP/Other Executive

Service and Support

We have to go to WellSky instead of WellSky giving us an update or telling us they noticed that...

Aug 2022
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Director

Relationship

We have had a good experience with the vendor and the product. Our representative with WellSky is...

Jul 2022
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Manager

Implementation and Training

WellSky has always been very helpful in educating us and upgrading our system. The initial training...

Jun 2022
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Manager

Service and Support

Initially, we had routine calls with WellSky, but we slowly have weaned those down to monthly calls...

Jun 2022
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Manager

Functionality and Upgrades

My biggest disappointment with WellSky Rehabilitation is the way it looks. It is very antiquated,...

Jun 2022
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Manager

Sales and Contracting

When we first went live with the system, WellSky promised a return on investment. We have fought...

Jun 2022
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Manager

Interfacing and Integration

We would like to have the right integrations for and within the product. That would mean the world...

Jun 2022
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Manager

Service and Support

Our customer service representative is very responsive. They are very personable. WellSky has had a...

Jun 2022
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Manager

ROI / Cost

Some of the reporting functions within the product are invaluable. The system has helped our...

Jun 2022
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Analyst/Coordinator

Relationship

We are working to improve a few functionalities. Those things aren't huge issues; we would just like...

Apr 2022
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