WellSky Rehabilitation (IRF)
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Mark Allphin
Research Director
KLAS Research Director - Mark Allphin
 
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User Commentary

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Analyst/Coordinator

We are working to improve a few functionalities. Those things aren't huge issues; we would just like...

Apr 2022
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Manager

The current problem we face with the system is the ability to communicate with staff and have some...

Feb 2022
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Manager

The system has been an excellent resource for our hospital in terms of communication between...

Feb 2022
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Manager

I train new users on the system, and for someone who uses the product all the time, it is easy to...

Feb 2022
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Manager

For inpatient rehab, there is a lot of interdisciplinary functionality within the system and the...

Feb 2022
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Manager

The standard reports in the system aren't very robust. That might be a function of the old version...

Jan 2022
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Manager

WellSky added a module for the KX modifier when outpatient therapy caps were implemented for...

Jan 2022
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Manager

WellSky is difficult to reach after hours or at late hours. We have people at our organization after...

Jan 2022
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Manager

A few years ago, we went to the managed-content service where WellSky was supposed to provide...

Jan 2022
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Manager

When we first started shopping around for an electronic documentation product, there were quite a...

Jan 2022
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Manager

WellSky's solution has been stable. We haven't had a lot of issues with it, so the vendor hasn't...

Jan 2022
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Manager

WellSky's response time on calls is often delayed, and it is sometimes difficult to reach them. I...

Jan 2022
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Manager

During our initial implementation, there was someone on-site who did a fair amount of training with...

Jan 2022
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VP/Other Executive

WellSky does a good job offering solutions across the continuum of care. I only wish they had a...

Jan 2022
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VP/Other Executive

We went live really quickly with WellSky's system. In under two years, we converted dozens of...

Jan 2022
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VP/Other Executive

The user experience in the WellSky system has improved significantly. It is a one-stop shop with...

Jan 2022
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Analyst/Coordinator

We don’t have as much change on the inpatient side of WellSky, but there are not many change...

Sep 2021
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Analyst/Coordinator

WellSky is proactive when it comes to regulation changes, but when WellSky encounters and fixes an...

Sep 2021
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Analyst/Coordinator

WellSky keeps their promises when trying to get a new client, but they are iffy on keeping promises...

Sep 2021
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Analyst/Coordinator

If a WellSky service desk employee cannot fix a problem, the issue usually ends up going to an...

Sep 2021
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CIO

For WellSky’s inpatient product, our PPS module is spot on. It is regulatory created, and the score...

Jul 2021
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CIO

Since the product is a niche system, the only thing we truly integrate from our EHR is some of the...

Jul 2021
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CIO

I think the newer versions of the inpatient product are easier. The product could also use some sort...

Jul 2021
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CIO

There is some room for improvement in WellSky’s support. They switched to a new call-center type...

Jul 2021
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CIO

I have been on focus groups with the president of the company. The group has included people from...

Jul 2021
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CIO

I have talked to a few other rehab areas, and inpatient scheduling is something to absolutely get...

Jul 2021
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CIO

The only lesson I learned with WellSky is to keep up with updates because they will make life...

Jul 2021
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CIO

WellSky is good at taking in client feedback. They are good at listening to what the client wants...

Jul 2021
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CIO

We would not be able to do what we do with an out-of-the-box EMR system, especially the schedulers....

Jul 2021
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CIO

There is always the opportunity for growth. Unfortunately, with so many of the big box EMRs, it is...

Jul 2021
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CIO

Part of due diligence in IT is always seeing what else is out there to continue doing demos and see...

Jul 2021
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