WellSky Rehabilitation (IRF) Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
Commentary Summary
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User Commentary
Relationship
My experience with WellSky has been very positive. Anytime I have ever gotten executives involved,...
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Loyalty
I hope WellSky is part of our long-term plans. I know that our leadership doesn't like that we pay...
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Relationship
I would change the speed at which we get tech support or problem-solving support from WellSky when...
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Product, Value
WellSky Rehabilitation isn't integrated with our documentation system. That is the beef. We had...
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Relationship
We used to have a few of WellSky's products and were big-time customers of theirs. One of the things...
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Relationship
WellSky's service desk people are always great and willing to help us out. I love WellSky.
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Operations
We have worked with WellSky for a very long time, and the person who did our training for WellSky...
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Loyalty, Relationship, Product, Value
We have custom options that WellSky is gracious enough to work with us on. The vendor is also great...
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Product
There are a few design things that could be improved in the system. For example, we would like to...
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Relationship, Product
I can't think of the last time I got an alert from WellSky ahead of time. Usually, when we have...
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Relationship
WellSky's executive involvement has declined. The vendor used to be very good, and we would have...
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Product
One thing the system has that other systems don't is scheduling. We are able to put a patient's...
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Loyalty
We will likely be moving away from WellSky's system in order to consolidate vendors.
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Product
I like that the product is web based and accessible anywhere. I like that there are a lot of options...
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Product
We have to go through so many clicks to make changes in the system that even quick changes take a...
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Culture, Relationship, Operations
A while ago, there was a glitch in WellSky's system that the vendor knew about, but they didn't tell...
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Relationship
When reaching out to WellSky, it can sometimes be a bit hard to narrow down exactly who we should...
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