WellSky Rehabilitation Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Culture
WellSky will send us an invoice that just says the contract number, and that is all the information...
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Relationship
When we are dealing with actual support representatives, WellSky has some of the best people. If...
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Operations
WellSky doesn’t have good training materials available. We did training when we went live, and that...
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Loyalty
Billing in WellSky Rehabilitation is one of the main reasons we are exploring other solutions. We...
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Product
With WellSky, we experience a lot of glitches, or things just disappear, or the system goes down for...
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Product
Two positives I would highlight about WellSky are their scheduling module and how they handle mental...
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Product
With WellSky, there is some customization. We can reach out to them and ask to change things, and...
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Relationship
The biggest benefit of WellSky Rehabilitation is that it was originated by rehabilitation...
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Product
We have provided WellSky with some feedback, and they are working on it. The one glitch that happens...
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Value
Over the last year, I feel like WellSky has not avoided charging for every little thing. They have...
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Relationship
In terms of support, the biggest thing WellSky needs to focus on is their turnaround, like closing...
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Product
The system's compliance aspect is very good. WellSky is ahead of the game if the rules change for...
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Operations
WellSky could make the product more user friendly to help therapists to be quicker in the clinic....
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Product
I wish that some of the reports that we had in another solution crossed over to what we have in...
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Operations
The person who did our training was excellent. However, there were a lot of things that came up...
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Relationship
WellSky's support is very quick. The vendor's support people are quick to call us, and they don't...
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