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User Commentary
Product
WellSky's system has been a great enhancement to the old software we used. We have worked with...
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Operations
The only qualm I might have with WellSky is that it was hard for them to understand that our IT...
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Product
Compliance with regulations for rehab documentation is the strength of the program. I do like the...
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Product
We would like to see more connectivity between WellSky Rehabilitation and our registration piece so...
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Operations, Value
When WellSky does upgrades, I don't always know that those upgrades are there. I just keep using the...
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Product, Value
WellSky's system is really good for the frontline staff for most things. In terms of making the...
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Product
We are basically living within whatever WellSky gives us, and we have very little ability to scale...
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Operations
Implementation support from WellSky is limited at times as we only have one person who is dedicated...
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Operations
We did some implementations during the COVID-19 pandemic, and that was my first real experience with...
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Operations
It would be nice to have a little more business management innately built into the system or some...
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Relationship, Product
We like WellSky's proactivity when there are law changes and regulatory rules. The vendor is...
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Product
We use WellSky's system for various levels of care, but if a patient travels through levels of care...
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Operations, Product
When WellSky makes changes to the system, they send out release notes, but not all of the release...
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Product
There are a lot of workarounds in the system's acute care area that we have to do because WellSky...
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Operations
The only training that we would need to do for the system would be internal. Our implementation...
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Operations, Product
There is a learning curve to the system, as there is with any documentation program. The system...
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Relationship
WellSky's support is usually excellent, and their support people are available quickly. However, the...
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Relationship, Operations
The vendor could improve the speed of their time frames when upgrades or updates are made....
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Relationship
The only negative of the system is that WellSky's tech people are based in a different time zone. If...
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Product
We are very pleased with the product. WellSky definitely doesn't need to stop doing what they are...
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