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WellSky Rehabilitation Commentary
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Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Director

Relationship

The biggest benefit of WellSky Rehabilitation is that it was originated by rehabilitation...

Oct 2025
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(0)
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Director

Product

We have provided WellSky with some feedback, and they are working on it. The one glitch that happens...

Oct 2025
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Manager

Value

Over the last year, I feel like WellSky has not avoided charging for every little thing. They have...

Oct 2025
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Manager

Relationship

In terms of support, the biggest thing WellSky needs to focus on is their turnaround, like closing...

Oct 2025
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Manager

Product

The system's compliance aspect is very good. WellSky is ahead of the game if the rules change for...

Oct 2025
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Manager

Operations

WellSky could make the product more user friendly to help therapists to be quicker in the clinic....

Oct 2025
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VP/Other Executive

Product

I wish that some of the reports that we had in another solution crossed over to what we have in...

Sep 2025
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VP/Other Executive

Operations

The person who did our training was excellent. However, there were a lot of things that came up...

Sep 2025
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VP/Other Executive

Relationship

WellSky's support is very quick. The vendor's support people are quick to call us, and they don't...

Sep 2025
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Analyst/Coordinator

Operations

WellSky feels like they don't know themselves sometimes. The last time we implemented something, the...

Jan 2025
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Analyst/Coordinator

Loyalty, Product

WellSky's scheduling system works well. So as we look at other software on the market, we are...

Jan 2025
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Analyst/Coordinator

Loyalty

There are definitely pros and cons with WellSky Rehabilitation, but we are at a point where it feels...

Jan 2025
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Analyst/Coordinator

Loyalty

We do experience a fair amount of unexpected downtime with WellSky Rehabilitation. We will just lose...

Jan 2025
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Analyst/Coordinator

Relationship

At WellSky, we need support a lot because of the product, but the support people are really good. We...

Jan 2025
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Director

Relationship

WellSky has a great support team. They are very responsive. WellSky’s IT support personnel is the...

Jan 2025
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Director

Culture, Value

We have had some issues with additional bills. We had a couple of new builds, and I felt like we...

Jan 2025
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Director

Product

WellSky could improve just some connectivity with our registration. We register and bill through our...

Jan 2025
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Director

Relationship, Product

We have been a WellSky customer for a long time, and when they make improvements, I don't always...

Jan 2025
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Director

Product

I like the compliance in WellSky Rehabilitation. It is up to speed on the compliance for...

Jan 2025
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Director

Relationship

WellSky has already implemented a few things that they could improve on, and they are very open to...

Jan 2025
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Director

Relationship

WellSky is very good to work with. I don't know the people that I'm working with now as well as all...

Jan 2025
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Director

Product

We would like to have reports pushed to us instead of us having to go in and pull the reports...

Jan 2025
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(0)
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Director

Product

It is very obvious to me that the field of rehab for WellSky is becoming the smallest component of...

Jan 2025
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Director

Product

WellSky Rehabilitation originated with therapy in mind, so it really does take into consideration...

Jan 2025
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