Home chevron icon Ambulatory & Post Acute Care chevron icon Physician Practice Solutions chevron icon Patient Intake Management

Yosi Commentary
Filtered view: All

Subject Expert
Trey Dye
Research Director
KLAS Research Director - Trey Dye
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Patient Intake Management 2024: Where Are Vendors Delivering Value?
Patient Intake Management 2024:
Where Are Vendors Delivering Value?
February 2024
View Report
Patient Engagement Ecosystem 2023: An Update on Vendor-Reported Capabilities
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Manager

Product

We want to make sure that we can use a platform that can provide more accuracy in the texts to...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

We know technology costs will go up, but I don't feel like the charges from Yosi Health are unfair...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

With Yosi Health, I want to see a little more technology, like some kind of outreach for patient...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Yosi Health has always been proactive. The moment that I ask them something, they try to help as...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We have a lot of difficulties with the Yosi system. Sometimes people do not completely finish their...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We try to change the topic at the top of the texts that go out through Yosi so that the patients see...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

We basically use Yosi every single day for our patient registration. We have had a good experience...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

When there are glitches, we just contact one of the customer service representatives from the...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations, Product

When we first implemented Yosi, we had some issues going back and forth with getting a different...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

I don't think there has been really ongoing training, and I honestly don't remember the initial...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

I wish Yosi Health would change the patient registration so that the forms do not go in the chart...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

As with any product, the ongoing training for Yosi is sometimes a bit more customer initiated. Our...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

One big thing for us is that Yosi is a text-based solution. That has definitely been helpful for our...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Yosi's ability to meet our needs with its functionality is as good as it would be in any other...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

Using Yosi, we have been able to reduce some of our duplicate work related to our intake forms,...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Yosi Health doesn't come out with a whole lot of new stuff very often, but I don't know what else...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

I don't know whether Yosi Health is in our long-term plans. There are a lot of other companies out...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I like the look of the platform. Everything is really simplified, easy to navigate, and...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Value

We were looking for somebody to handle the patient calls, paperwork, and all that, and Yosi Health...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Yosi has helped us with the completion of registration paperwork. The system makes it a lot easier...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Yosi allows us to send texts and emails, and we can't really do that through our EHR. Yosi has...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

I like the ease of working with Yosi Health’s staff. They are very helpful and willing to customize...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We don’t need a lot of ongoing support or training for Yosi Health. I highly recommend Yosi Health....

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Yosi’s interface could be a bit better. It is easy to use and works, but it is not very nice...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Yosi Health’s customer support is great. They are very easy to work with and very responsive. I have...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I usually get an email from Yosi Health about issues that arise, like if there are any service...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Yosi was a lifesaver when we went into the pandemic because it was already set up to send out...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor keeps their promises to the best of their ability. They don't overpromise. They always...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We let the vendor know about bugs more often than they let us know about them.

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

We have an internal policy that we have to complete our paperwork X amount of time before an...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The registration packet has consent forms, financial forms, medical histories, demographic...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I have been pleased with the vendor's commitment to making the product work for the population of...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Yosi is a great product. It is simple to use, especially for our older demographic who aren't tech...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

We went from having our patient intakes take five to seven minutes to doing them in less than three....

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The system works on any smartphone or tablet, and we have iPads in our office in case patients need...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Yosi has its benefits, but it is also a little clunky. If I were to pick a system again, I might do...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I think that Yosi Health is trying to keep their promises, but they are failing. I don't think that...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We have issues with the product's scores and language. We really want its scoring to happen...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

Yosi is very pretty, but that doesn't make it easier to use. I don't know that the vendor had our...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Yosi Health's support people are really nice and responsive. I don't feel like they use any excuses.

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

Using the system has alleviated some of the burden on our administrative staff members when it comes...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

I don't think that we ever got much training for the system beyond the vendor's initial training....

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Operations, Product

Things went really well with the vendor when we first started with them, but later on, there was one...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

Yosi helped our organization achieve a quicker and more accurate intake process and more accurate...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture

The vendor showed us something they had built to address some of our issues, and it looked...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Yosi had some technological limitations, such as challenges with how soon it could automatically...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Our patients have had problems logging into Yosi or taking pictures of their insurance and ID cards....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Yosi is easy to use for our patients. Patients get a text and an email link. The product is a...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I can reach out to our contacts at Yosi Health, and they are phenomenal about getting back to me in...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

My experience with Yosi has been great. Before we had Yosi, we were struggling with patient...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I really appreciate that the vendor's service is great. Their people have been really responsive....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

I would have liked to know a little more about the system's capabilities in the beginning....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Product

It took a lot longer than anticipated to get Yosi implemented, and we had some trouble with our...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​