Bookmark

Yosi Commentary
Filtered view: All

Subject Expert
Chandler Katschke
Engagement Partner
KLAS Engagement Partner - Chandler Katschke
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

How to read commentary tags
1Comment Tone

What feeling does this excerpt express?

Based only on this individual comment—not the respondent's overall evaluation.

  • Positive
  • Neutral
  • Negative
2Pillars

What is this excerpt about?

One comment can relate to more than one customer-experience area.

Culture
Promises, expectations, and proactive service
Loyalty
Satisfaction, recommendation, buying again, and long-term plans
Operations
Training, implementation, and ease of use
Product
Quality, capabilities, integration, and new technology
Relationship
Support, partnership, and executive involvement
Value
Money's worth, fair charging, outcomes, and expectations
3Evaluation

How satisfied is the respondent overall?

The category comes from their Overall Score—not from the tone of this excerpt.

Software
90+
Very Satisfied
70–89.9
Satisfied
Below 70
Dissatisfied
Services
90+
Very Satisfied
80–89.9
Satisfied
Below 80
Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
Sort by:
 Download as Excel

Other C-Suite

Yosi Health does not have an ongoing training program. I feel like it was fine at first, but there's...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Other C-Suite

I feel guilty sometimes when I ask a support question and Yosi Health follows up really quickly, but...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

Other C-Suite

Our EHR has created some new functionality with patient intake. I don't know how it compares to...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Other C-Suite

I feel like Yosi is one of those solutions that worked well enough for us not to consider something...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

Yosi Health has been a great partner for our organization.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

I like working with Yosi Health’s development team. They are very responsive. They update me almost...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

We have done a lot of work with Yosi Health. We have given feedback on things that need to be...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Director

The reminder texts and emails from Yosi are huge. The fact that clients can do their registration...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

​