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Yosi Commentary
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Adam Cherrington
Vice President Digital Health
KLAS Vice President Digital Health - Adam Cherrington
 
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User Commentary

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Director

Product

Yosi has helped us with the completion of registration paperwork. The system makes it a lot easier...

Feb 2024
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Director

Product

Yosi allows us to send texts and emails, and we can't really do that through our EHR. Yosi has...

Feb 2024
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Director

Relationship, Product

I like the ease of working with Yosi Health’s staff. They are very helpful and willing to customize...

Feb 2024
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Director

Relationship

We don’t need a lot of ongoing support or training for Yosi Health. I highly recommend Yosi Health....

Feb 2024
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Director

Product

Yosi’s interface could be a bit better. It is easy to use and works, but it is not very nice...

Feb 2024
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Director

Relationship

Yosi Health’s customer support is great. They are very easy to work with and very responsive. I have...

Feb 2024
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Director

Relationship

I usually get an email from Yosi Health about issues that arise, like if there are any service...

Feb 2024
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Director

Product

Yosi was a lifesaver when we went into the pandemic because it was already set up to send out...

Nov 2023
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Director

Relationship

The vendor keeps their promises to the best of their ability. They don't overpromise. They always...

Nov 2023
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Director

Relationship

We let the vendor know about bugs more often than they let us know about them.

Nov 2023
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Director

Product, Value

We have an internal policy that we have to complete our paperwork X amount of time before an...

Nov 2023
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(0)
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Director

Product

The registration packet has consent forms, financial forms, medical histories, demographic...

Nov 2023
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Director

Product

I have been pleased with the vendor's commitment to making the product work for the population of...

Sep 2023
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Director

Relationship, Product

Yosi is a great product. It is simple to use, especially for our older demographic who aren't tech...

Sep 2023
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(0)
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Director

Value

We went from having our patient intakes take five to seven minutes to doing them in less than three....

Sep 2023
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Director

Product

The system works on any smartphone or tablet, and we have iPads in our office in case patients need...

Sep 2023
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Manager

Product

Yosi has its benefits, but it is also a little clunky. If I were to pick a system again, I might do...

Sep 2023
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Manager

Relationship

I think that Yosi Health is trying to keep their promises, but they are failing. I don't think that...

Sep 2023
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Manager

Product

We have issues with the product's scores and language. We really want its scoring to happen...

Sep 2023
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Manager

Operations, Product

Yosi is very pretty, but that doesn't make it easier to use. I don't know that the vendor had our...

Sep 2023
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Manager

Relationship

Yosi Health's support people are really nice and responsive. I don't feel like they use any excuses.

Sep 2023
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(0)
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Manager

Product, Value

Using the system has alleviated some of the burden on our administrative staff members when it comes...

Sep 2023
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Manager

Operations

I don't think that we ever got much training for the system beyond the vendor's initial training....

Sep 2023
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Manager

Loyalty, Operations, Product

Things went really well with the vendor when we first started with them, but later on, there was one...

Sep 2023
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Manager

Product, Value

Yosi helped our organization achieve a quicker and more accurate intake process and more accurate...

Sep 2023
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(0)
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Manager

Culture

The vendor showed us something they had built to address some of our issues, and it looked...

Sep 2023
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Manager

Product

Yosi had some technological limitations, such as challenges with how soon it could automatically...

Sep 2023
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Manager

Relationship, Product

Our patients have had problems logging into Yosi or taking pictures of their insurance and ID cards....

Aug 2023
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(0)
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Manager

Product

Yosi is easy to use for our patients. Patients get a text and an email link. The product is a...

Aug 2023
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(0)
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Manager

Relationship

I can reach out to our contacts at Yosi Health, and they are phenomenal about getting back to me in...

Aug 2023
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(0)
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VP/Other Executive

Product, Value

My experience with Yosi has been great. Before we had Yosi, we were struggling with patient...

Aug 2023
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(0)
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VP/Other Executive

Relationship

I really appreciate that the vendor's service is great. Their people have been really responsive....

Aug 2023
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(0)
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VP/Other Executive

Product

I would have liked to know a little more about the system's capabilities in the beginning....

Aug 2023
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(0)
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VP/Other Executive

Operations, Product

It took a lot longer than anticipated to get Yosi implemented, and we had some trouble with our...

Aug 2023
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(0)
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Analyst/Coordinator

Value

Yosi Health charges for what they are supposed to charge for. If I call them for support or whatnot,...

Jul 2023
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(0)
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Analyst/Coordinator

Loyalty, Product

Our EMR should do what Yosi is doing because most EMRs do what Yosi does. A lot of the drama we have...

Jul 2023
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(0)
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Analyst/Coordinator

Product

I would tell a peer that they are going to have to get Yosi in order to make their EMR do what they...

Jul 2023
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Analyst/Coordinator

Relationship

I love all the people at Yosi Health. They are all excellent. They are all willing to help. There...

Jul 2023
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(0)
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CEO/President

Product

Yosi is starting to introduce things that are very helpful and make things easier in terms of...

Jun 2023
||
(0)
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CEO/President

Product

Some people come in without filling out the forms on Yosi. I am not sure whether they are getting...

Jun 2023
||
(0)
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