Yosi Commentary
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Subject Expert
Trey Dye
Research Director
Commentary Summary
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User Commentary
Product
The only glitches we have ever had are between Yosi and our EMR. For some reason, things wouldn't go...
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Loyalty, Product
There is the new texting for patients, and I know Yosi does have the video visit platform. We are...
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Loyalty, Relationship
Due to a change on our side, we were going to get rid of Yosi. When we emailed our representative,...
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Product
With all of our consent, the patient has different options on how they can get the forms. It doesn't...
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Product
There are definitely some things I would like to see the vendor add to Yosi, like a cleaner...
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Product
There are definitely some things that could be improved in Yosi, but for the most part, the system...
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Operations, Product
I'm not aware of any recent upgrades from Yosi Health; everything has felt like the status quo for...
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Product
We are benefiting from Yosi, especially since we don't have to use paper. Using paper was really...
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Relationship
I think Yosi Health's support team is trying. However, we seem to always get a new staff member who...
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Product
Yosi is a little clunky. I don't know that our providers are using the information all that much....
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Loyalty, Operations, Product
I'm grateful we have Yosi. It is better than paper. However, I wish we could finish setting it up....
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Product
Patient communication in Yosi is very good. We can send out text reminders and communicate with...
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Product
I like that Yosi lets me know when we have a cancellation or any change with a patient’s schedule. I...
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Operations, Product, Value
Yosi Health has helped with the implementation of clinical quality initiatives. They helped us roll...
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Product
One of the things we would love to see in Yosi is more automation with screening questionnaires. We...
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Operations
One thing that would be helpful is just a video walk-through or even a PDF guide that we could hand...
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Loyalty
Yosi is integrated with our EHR, and patients can pay their co-pay through the solution. We find...
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Loyalty, Relationship
We have had a good experience with Yosi Health. They might be the most receptive vendor in terms of...
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Product
We want to make sure that we can use a platform that can provide more accuracy in the texts to...
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Value
We know technology costs will go up, but I don't feel like the charges from Yosi Health are unfair...
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Loyalty, Product
With Yosi Health, I want to see a little more technology, like some kind of outreach for patient...
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Relationship
Yosi Health has always been proactive. The moment that I ask them something, they try to help as...
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Product
We have a lot of difficulties with the Yosi system. Sometimes people do not completely finish their...
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Product
We try to change the topic at the top of the texts that go out through Yosi so that the patients see...
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Product, Value
We basically use Yosi every single day for our patient registration. We have had a good experience...
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Relationship
When there are glitches, we just contact one of the customer service representatives from the...
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Relationship, Operations, Product
When we first implemented Yosi, we had some issues going back and forth with getting a different...
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Operations
I don't think there has been really ongoing training, and I honestly don't remember the initial...
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Product
I wish Yosi Health would change the patient registration so that the forms do not go in the chart...
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Operations
As with any product, the ongoing training for Yosi is sometimes a bit more customer initiated. Our...
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Loyalty, Product
One big thing for us is that Yosi is a text-based solution. That has definitely been helpful for our...
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Relationship, Product
Yosi's ability to meet our needs with its functionality is as good as it would be in any other...
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Product, Value
Using Yosi, we have been able to reduce some of our duplicate work related to our intake forms,...
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Relationship
Yosi Health doesn't come out with a whole lot of new stuff very often, but I don't know what else...
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Loyalty
I don't know whether Yosi Health is in our long-term plans. There are a lot of other companies out...
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Relationship
I like the look of the platform. Everything is really simplified, easy to navigate, and...
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Loyalty, Value
We were looking for somebody to handle the patient calls, paperwork, and all that, and Yosi Health...
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Product
Yosi has helped us with the completion of registration paperwork. The system makes it a lot easier...
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Product
Yosi allows us to send texts and emails, and we can't really do that through our EHR. Yosi has...
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Relationship, Product
I like the ease of working with Yosi Health’s staff. They are very helpful and willing to customize...
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Relationship
We don’t need a lot of ongoing support or training for Yosi Health. I highly recommend Yosi Health....
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Product
Yosi’s interface could be a bit better. It is easy to use and works, but it is not very nice...
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Relationship
Yosi Health’s customer support is great. They are very easy to work with and very responsive. I have...
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Relationship
I usually get an email from Yosi Health about issues that arise, like if there are any service...
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