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Zipnosis Comments
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Commentary Summary
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User Commentary
Director
We haven't had the need for promises from Zipnosis. We have needed promises from the other vendors....
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Director
We have been working on the integration with Zipnosis since the beginning. I don't know whether the...
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Director
Zipnosis' system meets one very specific use case. Zipnosis tried to deliver video chat, but we...
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Director
Zipnosis doesn’t nickel-and-dime, but they are currently really expensive. For the ROI that we get...
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Analyst/Coordinator
I would purchase Zipnosis again. I have had a positive experience with it. I don't really see any...
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Analyst/Coordinator
In terms of whether Zipnosis has kept all their promises, I am in the middle. Our original account...
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Analyst/Coordinator
I think that our providers' experience with Zipnosis has been very positive. I am lucky to have a...
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Analyst/Coordinator
I am not sure whether Zipnosis is part of our long-term plan. Right now, there is just a little bit...
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Analyst/Coordinator
Zipnosis' web support is great. I don't really talk to the support people on the phone. I have...
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Analyst/Coordinator
I have had a generally positive experience with Zipnosis. The thing that brought my scores down was...
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CMIO
If anything, Zipnosis helped bridge us during a really tough time with COVID-19. There has been some...
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CMIO
We use the system for a very narrow use case, but it was meant to do that. The system did what we...
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Director
We use the product outside of our core system when patients need a quick visit. We have used it a...
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Director
Zipnosis has kept their promises. There was a contract issue, and they stood behind the terms of the...
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Director
Because Zipnosis adds additional feeds for volume increases, I do feel like we are getting...
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Director
Integration with the Zipnosis product is tough. It isn't really that integrated.
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Director
I would have to give Zipnosis the highest score for ease of use. The product is easy for patients to...
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Director
Usually, we can get ahold of ongoing support for Zipnosis; they are very helpful. I would give...
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Director
The vendors we use have done a good job of driving tangible outcomes and interactions. I would...
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Director
Zipnosis was nice during COVID-19; they were really easy to work with and changed things on the fly....
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Director
Zipnosis has been a good partner to work with. I really like the product and the people. We have a...
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Director
Zipnosis drives tangible outcomes. I have regular reports, and I can pull and slice and dice all...
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Director
Using Zipnosis' virtual care software with their standard protocols has been really successful for...
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Director
I have a dedicated representative from Zipnosis that I communicate with regularly. That person...
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Director
I would say that Zipnosis is part of our long-term plans, but there is a caveat. We have a very low...
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Director
Zipnosis does have a bit of a menu when it comes to pricing. They want us to step up to a package...
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Director
Zipnosis is a solid company. They have really nailed the implementation piece. One of the strongest...
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Director
The product has been good and solid. I don't have any issues with it. Our doctors like the product....
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Director
There are some things that I would like to do or that I have asked for that don't quite meet...
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Director
I don't really have any challenges with getting ahold of the support people from Zipnosis. The...
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VP/Other Executive
Zipnosis has developed everything we could want in a telehealth platform. They have an SSO function...
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VP/Other Executive
We kind of felt a little nickel-and-dimed with Zipnosis on a particular ticket related to COVID-19....
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VP/Other Executive
Zipnosis’ tool was a godsend when COVID-19 started. We were able to provide quick, easy, and...
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VP/Other Executive
I don’t know how Zipnosis has supported us through COVID-19, but they have. Their clinical teams...
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VP/Other Executive
I see Zipnosis’ tool as a long-term solution. I hope that we will continue to see long-term coverage...
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VP/Other Executive
With Zipnosis, we enabled a program for our employer partners so that they can contact us for...
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VP/Other Executive
Using Zipnosis’ tool has been a good experience for users. A heavy factor in deciding to go with the...
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Director
There is good value to the product. There are no improvements I am in need of. Everything has been...
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Director
The biggest benefit of working with Zipnosis is that they have been staying up to date, especially...
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Physician
The Zipnosis system is a standalone product, and the products that are going to stand the test of...
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Physician
The asynchronous logic-driven model works well and accomplishes several things. For one thing, it...
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Physician
I think that every healthcare facility including ours has had a high spike in telehealth volume. We...
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Physician
Zipnosis does a great job with service. They do a great job of anticipating needs. As the vendor...
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Manager
Zipnosis is extremely patient and provider friendly in the direct-to-consumer market. The leadership...
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Manager
Zipnosis is the vendor that we have been using for most of our telehealth work. Zipnosis has been...
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Manager
Zipnosis is smaller than other telehealth vendors, but they are always extremely flexible and...
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Director
Zipnosis has been very responsive to some of our requests for changes. In fact, we helped them...
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Director
Zipnosis’ eVisit protocols are really strong. Zipnosis has a very nimble team and has really forced...
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Director
The tool has some small workflow issues. A user has to log in to a different profile every time he...
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Director
Overall, we really like Zipnosis. I would love to figure out what their next steps are going to be...
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Director
Zipnosis has been very good about supporting us through COVID-19. We have had a lot of contact. We...
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Director
Some of our clinicians have been struggling to get help from Zipnosis. There has been a long wait,...
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Director
There have been some bumps; we have had to do a lot of problem solving in regard to our fax and some...
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Director
There could be some different things within the system that we have asked for and need related to...
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Director
Zipnosis makes their system simple and easy. We use it because it is convenient for the patients....
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VP/Other Executive
It would be good if Zipnosis could get information into discrete data in the chart on the...
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VP/Other Executive
Zipnosis has done an unbelievable job with their COVID-19 response. They are the best of the best....
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VP/Other Executive
Zipnosis has done everything that we have ever asked for, and they have been easy to work with....
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VP/Other Executive
Zipnosis initiated a screening tool on their own. We had comments along the way, but they brought us...
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VP/Other Executive
Zipnosis has a support line that is their first line of defense with the patients. Zipnosis'...
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Manager
In terms of supporting us through the COVID-19 crisis, Zipnosis came out with the screening tool...
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Manager
If I were recommending Zipnosis to someone, I would say that they are very responsive. We are a very...
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Manager
With our current setup, the tool does not pull discrete data into our EMR, and that is probably one...
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