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KLAS Research & Sales Director - Schafer Jackson
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CEO/President

Zipnosis' system is easy because it is app based. The mobile applications and documentation...

May 2021
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CEO/President

Zipnosis' system does not integrate perfectly with our EMR for patients here.

May 2021
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CEO/President

Zipnosis' support has slipped a bit in the last year. Less customer support is dedicated to us, and...

May 2021
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CEO/President

This last year, Zipnosis' product has been really strong. We have received our money's worth on the...

May 2021
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CEO/President

During the implementation process, Zipnosis anticipated all possible applications and built those...

May 2021
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CEO/President

I would tell a peer that Zipnosis' system has limitations. We could expand videos if we would like...

May 2021
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CEO/President

The weakness of Zipnosis' system is that the webpage model has less direct interaction than other...

May 2021
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VP/Other Executive

We are getting a new EMR, and I will be interested in the integration and functionality of that EMR...

May 2021
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VP/Other Executive

I like the ease of use on both the provider side and the patient side of Zipnosis' system. Providers...

May 2021
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Director

Zipnosis works the way that the vendor said that it would. The system is very easy to use. It is...

Apr 2021
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Director

Zipnosis has been great with our COVID-19 work. We were able to set up COVID-19 testing, and we...

Apr 2021
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Director

We do registrations through our EMR system, but in a Zipnosis visit, our patients do everything...

Apr 2021
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Director

We have received our money's worth from Zipnosis. We have been really satisfied with them. I would...

Apr 2021
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Director

We have done some negotiating with Zipnosis about some of their charges, especially from when we...

Apr 2021
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Director

We have received really good training and support from Zipnosis. Their support services have been...

Apr 2021
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Director

We have a very positive relationship with Zipnosis. They have kept their promises and been very...

Apr 2021
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Director

Zipnosis could do more to integrate with our EMR. That would make it a lot easier for us to...

Apr 2021
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Director

We haven't had the need for promises from Zipnosis. We have needed promises from the other vendors....

Sep 2020
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(0)
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Director

We have been working on the integration with Zipnosis since the beginning. I don't know whether the...

Sep 2020
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Director

Zipnosis' system meets one very specific use case. Zipnosis tried to deliver video chat, but we...

Sep 2020
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Director

Zipnosis doesn’t nickel-and-dime, but they are currently really expensive. For the ROI that we get...

Sep 2020
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Analyst/Coordinator

I would purchase Zipnosis again. I have had a positive experience with it. I don't really see any...

Sep 2020
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(0)
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Analyst/Coordinator

In terms of whether Zipnosis has kept all their promises, I am in the middle. Our original account...

Sep 2020
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Analyst/Coordinator

I think that our providers' experience with Zipnosis has been very positive. I am lucky to have a...

Sep 2020
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Analyst/Coordinator

I am not sure whether Zipnosis is part of our long-term plan. Right now, there is just a little bit...

Sep 2020
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Analyst/Coordinator

Zipnosis' web support is great. I don't really talk to the support people on the phone. I have...

Sep 2020
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(0)
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Analyst/Coordinator

I have had a generally positive experience with Zipnosis. The thing that brought my scores down was...

Sep 2020
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(0)
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CMIO

If anything, Zipnosis helped bridge us during a really tough time with COVID-19. There has been some...

Sep 2020
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(0)
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CMIO

We use the system for a very narrow use case, but it was meant to do that. The system did what we...

Sep 2020
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(0)
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Director

We use the product outside of our core system when patients need a quick visit. We have used it a...

Sep 2020
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(0)
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Director

Zipnosis has kept their promises. There was a contract issue, and they stood behind the terms of the...

Sep 2020
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(0)
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Director

Because Zipnosis adds additional feeds for volume increases, I do feel like we are getting...

Sep 2020
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(0)
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Director

Integration with the Zipnosis product is tough. It isn't really that integrated.

Sep 2020
||
(0)
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Director

I would have to give Zipnosis the highest score for ease of use. The product is easy for patients to...

Sep 2020
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(0)
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Director

Usually, we can get ahold of ongoing support for Zipnosis; they are very helpful. I would give...

Sep 2020
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(0)
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Director

The vendors we use have done a good job of driving tangible outcomes and interactions. I would...

Sep 2020
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(0)
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Director

Zipnosis was nice during COVID-19; they were really easy to work with and changed things on the fly....

Sep 2020
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(0)
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Director

Zipnosis has been a good partner to work with. I really like the product and the people. We have a...

Sep 2020
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Director

Zipnosis drives tangible outcomes. I have regular reports, and I can pull and slice and dice all...

Sep 2020
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(0)
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Director

Using Zipnosis' virtual care software with their standard protocols has been really successful for...

Sep 2020
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(0)
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Director

I have a dedicated representative from Zipnosis that I communicate with regularly. That person...

Sep 2020
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(0)
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Director

I would say that Zipnosis is part of our long-term plans, but there is a caveat. We have a very low...

Sep 2020
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(0)
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Director

Zipnosis does have a bit of a menu when it comes to pricing. They want us to step up to a package...

Sep 2020
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(0)
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Director

Zipnosis is a solid company. They have really nailed the implementation piece. One of the strongest...

Sep 2020
||
(0)
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Director

The product has been good and solid. I don't have any issues with it. Our doctors like the product....

Sep 2020
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(0)
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Director

There are some things that I would like to do or that I have asked for that don't quite meet...

Sep 2020
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(0)
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Director

I don't really have any challenges with getting ahold of the support people from Zipnosis. The...

Sep 2020
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(0)
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VP/Other Executive

Zipnosis has developed everything we could want in a telehealth platform. They have an SSO function...

Jun 2020
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(0)
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VP/Other Executive

We kind of felt a little nickel-and-dimed with Zipnosis on a particular ticket related to COVID-19....

Jun 2020
||
(0)
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VP/Other Executive

Zipnosis’ tool was a godsend when COVID-19 started. We were able to provide quick, easy, and...

Jun 2020
||
(0)
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VP/Other Executive

I don’t know how Zipnosis has supported us through COVID-19, but they have. Their clinical teams...

Jun 2020
||
(0)
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VP/Other Executive

I see Zipnosis’ tool as a long-term solution. I hope that we will continue to see long-term coverage...

Jun 2020
||
(0)
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VP/Other Executive

With Zipnosis, we enabled a program for our employer partners so that they can contact us for...

Jun 2020
||
(0)
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VP/Other Executive

Using Zipnosis’ tool has been a good experience for users. A heavy factor in deciding to go with the...

Jun 2020
||
(0)
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