Commentary Summary
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User Commentary
Product
Zipnosis’ end-user platform, our staff platform for analytics and stuff, is very complicated. And...
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Product, Value
I would like to see improved outcomes reporting. We get volumes and outcomes, but they are sort of...
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Product
The patient experience with Zipnosis is excellent. It is a very easy solution to use for patients....
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Relationship
I don't think Zipnosis keeps all of their promises. They have indicated some things would be...
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Value
With Zipnosis, there is a charge associated with any kind of enhancements and things along those...
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Product
The Zipnosis product's protocols are very well done. The quality keeps us from having to keep up...
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Product
Zipnosis could add some streamlining for patients with more common ailments to get through the...
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Loyalty
I think a better understanding of Zipnosis’ trajectory, improvements, and enhancements will increase...
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Operations, Value
Everybody wants Zipnosis implemented into their EHR, and we want an easy method for that that is not...
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Loyalty
Currently, we are investigating another vendor’s virtual care product to see whether we can go that...
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Loyalty, Relationship
I think the vendor’s new leadership is going to be more aligned with our trajectory and needs for...
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Relationship
Zipnosis is big and has been around for a while, so the 24/7 service people are very responsive. The...
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Relationship
Zipnosis’ service is less modifiable than other vendors' service. Zipnosis' product is a bigger...
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Product
We have very pretty simple goals with Zipnosis, and we achieve them. We see patients extremely...
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Operations, Product
Zipnosis has a very strong quality focus. Their solution is very simple, and that is one of the...
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Product
People love Zipnosis. Clinicians can fit time for using the product into their schedules. It usually...
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Product
One of the biggest things for us has been getting good Spanish-to-English interpretations. Zipnosis...
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Product
The biggest thing that we would like to see would be an integration piece into our EMR. We have all...
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Product
Zipnosis is easy to use. It meets a specific need for us. We are using the system as an access point...
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Operations
Zipnosis’ approach to the implementations is really great.
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Loyalty, Product
When we look at Zipnosis from an integration perspective, we see that there are some limitations. We...
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Relationship
In the time that we have partnered with Zipnosis, they have evolved very well. They continue to...
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Product
For an asynchronous platform, the product’s clinical quality, the regular physician reviews, and the...
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Product, Value
One outcome of the product is that it gives us another option for patients. It allows for a specific...
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