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Zipnosis Comments
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Subject Expert
Commentary Summary
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User Commentary
CEO/President
Zipnosis' system is easy because it is app based. The mobile applications and documentation...
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CEO/President
Zipnosis' system does not integrate perfectly with our EMR for patients here.
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CEO/President
Zipnosis' support has slipped a bit in the last year. Less customer support is dedicated to us, and...
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CEO/President
This last year, Zipnosis' product has been really strong. We have received our money's worth on the...
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CEO/President
During the implementation process, Zipnosis anticipated all possible applications and built those...
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CEO/President
I would tell a peer that Zipnosis' system has limitations. We could expand videos if we would like...
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CEO/President
The weakness of Zipnosis' system is that the webpage model has less direct interaction than other...
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VP/Other Executive
We are getting a new EMR, and I will be interested in the integration and functionality of that EMR...
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VP/Other Executive
I like the ease of use on both the provider side and the patient side of Zipnosis' system. Providers...
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Director
Zipnosis works the way that the vendor said that it would. The system is very easy to use. It is...
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Director
Zipnosis has been great with our COVID-19 work. We were able to set up COVID-19 testing, and we...
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Director
We do registrations through our EMR system, but in a Zipnosis visit, our patients do everything...
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Director
We have received our money's worth from Zipnosis. We have been really satisfied with them. I would...
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Director
We have done some negotiating with Zipnosis about some of their charges, especially from when we...
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Director
We have received really good training and support from Zipnosis. Their support services have been...
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Director
We have a very positive relationship with Zipnosis. They have kept their promises and been very...
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Director
Zipnosis could do more to integrate with our EMR. That would make it a lot easier for us to...
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Director
We haven't had the need for promises from Zipnosis. We have needed promises from the other vendors....
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Director
We have been working on the integration with Zipnosis since the beginning. I don't know whether the...
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Director
Zipnosis' system meets one very specific use case. Zipnosis tried to deliver video chat, but we...
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Director
Zipnosis doesn’t nickel-and-dime, but they are currently really expensive. For the ROI that we get...
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Analyst/Coordinator
I would purchase Zipnosis again. I have had a positive experience with it. I don't really see any...
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Analyst/Coordinator
In terms of whether Zipnosis has kept all their promises, I am in the middle. Our original account...
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Analyst/Coordinator
I think that our providers' experience with Zipnosis has been very positive. I am lucky to have a...
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Analyst/Coordinator
I am not sure whether Zipnosis is part of our long-term plan. Right now, there is just a little bit...
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Analyst/Coordinator
Zipnosis' web support is great. I don't really talk to the support people on the phone. I have...
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Analyst/Coordinator
I have had a generally positive experience with Zipnosis. The thing that brought my scores down was...
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CMIO
If anything, Zipnosis helped bridge us during a really tough time with COVID-19. There has been some...
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CMIO
We use the system for a very narrow use case, but it was meant to do that. The system did what we...
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Director
We use the product outside of our core system when patients need a quick visit. We have used it a...
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Director
Zipnosis has kept their promises. There was a contract issue, and they stood behind the terms of the...
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Director
Because Zipnosis adds additional feeds for volume increases, I do feel like we are getting...
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Director
Integration with the Zipnosis product is tough. It isn't really that integrated.
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Director
I would have to give Zipnosis the highest score for ease of use. The product is easy for patients to...
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Director
Usually, we can get ahold of ongoing support for Zipnosis; they are very helpful. I would give...
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Director
The vendors we use have done a good job of driving tangible outcomes and interactions. I would...
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Director
Zipnosis was nice during COVID-19; they were really easy to work with and changed things on the fly....
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Director
Zipnosis has been a good partner to work with. I really like the product and the people. We have a...
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Director
Zipnosis drives tangible outcomes. I have regular reports, and I can pull and slice and dice all...
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Director
Using Zipnosis' virtual care software with their standard protocols has been really successful for...
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Director
I have a dedicated representative from Zipnosis that I communicate with regularly. That person...
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Director
I would say that Zipnosis is part of our long-term plans, but there is a caveat. We have a very low...
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Director
Zipnosis does have a bit of a menu when it comes to pricing. They want us to step up to a package...
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Director
Zipnosis is a solid company. They have really nailed the implementation piece. One of the strongest...
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Director
The product has been good and solid. I don't have any issues with it. Our doctors like the product....
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Director
There are some things that I would like to do or that I have asked for that don't quite meet...
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Director
I don't really have any challenges with getting ahold of the support people from Zipnosis. The...
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VP/Other Executive
Zipnosis has developed everything we could want in a telehealth platform. They have an SSO function...
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VP/Other Executive
We kind of felt a little nickel-and-dimed with Zipnosis on a particular ticket related to COVID-19....
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VP/Other Executive
Zipnosis’ tool was a godsend when COVID-19 started. We were able to provide quick, easy, and...
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VP/Other Executive
I don’t know how Zipnosis has supported us through COVID-19, but they have. Their clinical teams...
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VP/Other Executive
I see Zipnosis’ tool as a long-term solution. I hope that we will continue to see long-term coverage...
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VP/Other Executive
With Zipnosis, we enabled a program for our employer partners so that they can contact us for...
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VP/Other Executive
Using Zipnosis’ tool has been a good experience for users. A heavy factor in deciding to go with the...
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