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Zipnosis
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Schafer Jackson
Research & Sales Director
KLAS Research & Sales Director - Schafer Jackson
 
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User Commentary

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CMIO

I would not buy this product again because we want something that integrates with our EMR. Also, the...

Oct 2021
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(0)
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Manager

Zipnosis has been very easy to work with. Their onboarding process is really fast and easy. It...

Sep 2021
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(0)
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Manager

One of our hang-ups with the Zipnosis system is just the way it integrates with our EMR. Each...

Sep 2021
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(0)
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Manager

We just added some more service lines to our eVisit offerings, and that process was fine. The system...

Sep 2021
||
(0)
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Manager

With Zipnosis, we are paying for the platform, and we can have as many providers doing the service...

Sep 2021
||
(0)
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Manager

Our physicians can access Zipnosis from any device quickly and easily. The curated patient answers...

Sep 2021
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(0)
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Manager

Zipnosis definitely allows our patients quick access to care. It is very convenient for patients....

Sep 2021
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(0)
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Analyst/Coordinator

We pay a fee for the service, so Zipnosis should be accommodating. However, they aren’t in some...

Aug 2021
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(0)
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Analyst/Coordinator

We did an upgrade to support a single sign-on for an additional layer for our protected health...

Aug 2021
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(0)
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Analyst/Coordinator

Zipnosis' system has definitely been a way for us to elevate access to care without needing an...

Aug 2021
||
(0)
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Analyst/Coordinator

One outcome we saw was our ability to support the surge of patients during the COVID-19 pandemic....

Aug 2021
||
(0)
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Analyst/Coordinator

We previously had direct integration with our EMR. We have since switched systems, and we do not...

Aug 2021
||
(0)
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VP/Other Executive

We initially chose Zipnosis because the platform is built and designed for provider productivity. We...

Aug 2021
||
(0)
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VP/Other Executive

Often, the feedback we get from patients is that they are confused about where they are supposed to...

Aug 2021
||
(0)
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VP/Other Executive

Physicians have always felt like Zipnosis is very easy to access and quick to respond. Physicians...

Aug 2021
||
(0)
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VP/Other Executive

Multiparty sessions played a big role during COVID-19. We set up our interpreter service with the...

Aug 2021
||
(0)
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VP/Other Executive

A significant outcome is that the system is providing a service to patients that we knew was...

Aug 2021
||
(0)
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VP/Other Executive

Billing, check-in, or registration can happen in Zipnosis depending on what we are doing on the...

Aug 2021
||
(0)
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VP/Other Executive

We are looking at what else we can leverage from our EMR vendor’s solution because we are already...

Aug 2021
||
(0)
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VP/Other Executive

Our contract was pretty broad, but when it came to adding in certain things, there was going to be...

Aug 2021
||
(0)
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VP/Other Executive

There are some things that could be improved. Zipnosis has certainly helped support our efforts and...

Aug 2021
||
(0)
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VP/Other Executive

There are a couple of things that Zipnosis can enable for escalation, like a chat. The provider...

Aug 2021
||
(0)
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Director

The Zipnosis system just works. It hasn’t changed, so we don’t need much support. The system does...

Jun 2021
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(0)
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Director

The hard part about the Zipnosis system is that organizations have to know the economic model for it...

Jun 2021
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(0)
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Director

The Zipnosis system is a little hairy to use. I am not sure whether it is part of our long-term...

Jun 2021
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(0)
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CEO/President

Zipnosis' system is easy because it is app based. The mobile applications and documentation...

May 2021
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(0)
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CEO/President

Zipnosis' system does not integrate perfectly with our EMR for patients here.

May 2021
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(0)
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CEO/President

Zipnosis' support has slipped a bit in the last year. Less customer support is dedicated to us, and...

May 2021
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(0)
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CEO/President

This last year, Zipnosis' product has been really strong. We have received our money's worth on the...

May 2021
||
(0)
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CEO/President

During the implementation process, Zipnosis anticipated all possible applications and built those...

May 2021
||
(0)
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CEO/President

I would tell a peer that Zipnosis' system has limitations. We could expand videos if we would like...

May 2021
||
(0)
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CEO/President

The weakness of Zipnosis' system is that the webpage model has less direct interaction than other...

May 2021
||
(0)
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VP/Other Executive

We are getting a new EMR, and I will be interested in the integration and functionality of that EMR...

May 2021
||
(0)
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VP/Other Executive

I like the ease of use on both the provider side and the patient side of Zipnosis' system. Providers...

May 2021
||
(0)
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Director

Zipnosis works the way that the vendor said that it would. The system is very easy to use. It is...

Apr 2021
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(0)
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Director

Zipnosis has been great with our COVID-19 work. We were able to set up COVID-19 testing, and we...

Apr 2021
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(0)
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Director

We do registrations through our EMR system, but in a Zipnosis visit, our patients do everything...

Apr 2021
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(0)
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Director

We have received our money's worth from Zipnosis. We have been really satisfied with them. I would...

Apr 2021
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(0)
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Director

We have done some negotiating with Zipnosis about some of their charges, especially from when we...

Apr 2021
||
(0)
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Director

We have received really good training and support from Zipnosis. Their support services have been...

Apr 2021
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(0)
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Director

We have a very positive relationship with Zipnosis. They have kept their promises and been very...

Apr 2021
||
(0)
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Director

Zipnosis could do more to integrate with our EMR. That would make it a lot easier for us to...

Apr 2021
||
(0)
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