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Telehealth was definitely a silver lining in the storm that was COVID-19. But how does telehealth look now, and how is the future of telehealth starting to take shape?

In March, healthcare providers around the world found themselves dealing with a unique set of circumstances. Patients with COVID-19 needed to be cared for, but leaving their houses meant exposing othe

It won’t be long before provider organizations not offering a complete telehealth spread will be in a similar position. Virtual care remains fledgling today, will be the standard fare of tomorrow.

Performance

Telehealth Ecosystem 2021

20 May 21 | Adam Cherrington and Ciera Walker

The COVID-19 pandemic greatly accelerated healthcare delivery organizations’ adoption of telehealth and virtual care technologies. As these organizations scrambled to meet the immediate demand, they quickly implemented solutions that often required few resources and met focused needs. At the same time, vendors quickly pivoted to either develop dedicated telehealth products or add telehealth capabilities to existing offerings, creating a sea of options. This study, along with additional deep-dive content on KLAS’ website , shows which vendors report the broadest telehealth capabilities and aims to help organizations navigate different options as they look to consolidate systems and define their long-term telehealth strategy. For reader ease, links to relevant online content are provided where applicable. Note that the vendor-capability data in this report is based on vendor-reported information.

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