Zocdoc Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
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User Commentary
Value
Zocdoc has no up-front costs. We only pay a fee per booking that they bring us. While there are...
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Value
If a patient no-shows or cancels, we still have to pay for it. There is actually no way in Zocdoc's...
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Product
With upgrades, Zocdoc will sometimes roll things out that won't work as well as Zocdoc thinks they...
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Product
We have asked Zocdoc a bunch of times to help us change some things on their end that would...
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Relationship
Zocdoc's customer service has declined over the past few years, and that has caused concerns due to...
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Value
While the costs associated with Zocdoc are generally fair, there are some aspects that seem unfair....
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Commentary Summary
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