Acute Care EHR (Global)
Region: Asia/Oceania
Electronic health record (EHR) software products used outside the US that provide core inpatient functionality, including a clinical data repository, order entry, ePrescribing, results reporting, and/or clinician charting and documentation.
Report Abstract
Key Findings:
- MV & Philips Continue to Grow in Brazil via New Contracts & Migrations; NTT DATA & Dedalus Increase Hospital Count through Public Health Contracts
- MV & Philips Are Highest Rated in Brazil—MV Customers Note Steady Improvements; Philips’ Customer Satisfaction Remains Consistent
- Pixeon Delivers Value to Smaller Hospitals despite Customer Concerns about Support & Upgrades
- InterSystems Customers Satisfied with Product but Experience Support Issues; Oracle Health i.s.h.med Customers Struggle Post-Acquisition
- MV Has Strong Performance outside of Brazil; Philips Customer Satisfaction Significantly Declines
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Performance Data
Overall Score by Product
Products Appearing in Decisions
Overall Score by Question Topic
Provider Facility Size by Product
Provider Facility Type by Product
Reducing Filters
Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.
This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.
We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.