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Emerging HCIT Companies 2020 Emerging HCIT Companies 2020
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Emerging HCIT Companies 2020
Top-of-Mind Healthcare Technologies

author - Doug Tolley
Doug Tolley
author - Sam Eaquinto
Sam Eaquinto
February 25, 2020 | Read Time: 2  minutes

KLAS conducts thousands of annual interviews with provider organizations to better understand their experience with their healthcare IT vendors. However, not all vendors are measured by KLAS today—some emerging vendors have very small customer bases, and others work in market segments outside KLAS’ current focus. This report also includes some established companies newly disrupting the healthcare market (e.g., Amazon, Google, Salesforce). To gain insights on emerging companies in healthcare IT, KLAS asks interviewed organizations to share the most innovative or potentially disruptive HIT vendor they have seen or heard about recently. During the latter half of 2019, 341 healthcare professionals from 299 different provider organizations responded to this question.

This report shares the top-of-mind companies and market segments that surfaced from these interviews; in the future, KLAS will monitor those companies that continue to pique market interest and gain mindshare among healthcare organizations.

Note: The data in this report was collected in the latter half of 2019 (from July 2019–Dec 2019).

klas spotlight reports

KLAS Spotlight Reports: Separating Hype from Reality

KLAS Spotlight Reports separate fact from fiction for emerging technologies by combining early customer feedback and KLAS insights. Do you use or know of a solution that is truly innovative and successfully solving some of the most difficult healthcare challenges? If so, tell us about it.

hot market segments
companies with multiple mentions
high interest vendors and topics from klas website searches
status update on emerging companies from past reports

Status Update on Emerging Companies from Past Reports

Published & Upcoming Insights from KLAS

Altruista Health

Included in Decision Insights report on care management, “Payer Care Management 2019”


Included in First Look article “Emerging HCIT Companies Report and Hot Market Segments of 2019”


Included in First Look article “Social Determinants of Health, the New Patient-Care Frontier”; Emerging Technology Spotlight Report soon to be published


Highlighted in recently published Emerging Technology Spotlight Report


Highlighted in recently published Emerging Technology Spotlight Report

MHK (formerly MedHOK)

Included in Decision Insights report on care management, “Payer Care Management 2019”


Measured on KLAS website; included in performance report “Patient Privacy Monitoring 2019”


Highlighted in recently published Emerging Technology Spotlight Report; measured with limited data on KLAS website


Included in First Look article “Will Voice Recognition and NLP with the EHR Prevent Death by a Thousand Clicks?”; Emerging Technology Spotlight Report pending

author - Amanda Wind Smith
Amanda Wind Smith
author - Natalie Jamison
Natalie Jamison
author - Robert Ellis
Project Manager
Robert Ellis
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.