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Interoperability 2017

Interoperability 2017
First Look at Trending—Some Progress Toward a Distant Horizon

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In a single day, KLAS heard the same message expressed by a gathering of industry interoperability experts as well as shared in a tweet by Intermountain Healthcare CIO Marc Probst. The message? The industry needs to stop talking about HIT interoperability and actually do it. Trending information from US healthcare organizations provided for the first time in this report suggests that they are right; progress has been way too slow and simply not enough.

Key Topics

  1. Despite Growth, Interoperability Has a Long Way to Go; athenahealth and Epic Lead in Different Ways
  2. athenahealth and Cerner Clients Have Most Consistent Access to Outside Data from Different EMRs; Led by NextGen Customers, Most Vendors’ Clients See Significant Growth in Connections
  3. Impact of Data on Patient Care Stagnates
  4. Carequality and CommonWell Slowly Gaining Foothold with athenahealth, Cerner, and Epic Customers
  5. Only Epic-to-Epic Sharing Receives High Score for Interoperability Support; eClinicalWorks and McKesson Clients Most Likely to Express Dissatisfaction
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.