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Small Practice Ambulatory EMR/PM (1–10 Physicians) 2017

Small Practice Ambulatory EMR/PM (1–10 Physicians) 2017
Relationships the Key to Providers' Success

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Small ambulatory practices (1–10 physicians) need cost-effective solutions that deliver the functionality required to comply with evolving regulations and that allow providers to properly care for and bill their patients. Additionally, they expect to get the support, service, and communication needed for the ideal customer experience. KLAS interviewed 635 organizations to identify how vendors perform in these areas.

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  1. athenahealth’s Fading Support and Cerner’s Complex Usability Impede Experience
  2. CureMD and Elation Set the Example for Excellent Client Relationships
  3. Allscripts and GE Healthcare Improve in Meeting Providers’ Needs and Expectations
  4. Bizmatics, Quest Diagnostics, and Kareo Fail to Deliver Value
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.