Latin America PACS 2024
15 October 24
| Chloe Jensen and Eder Lagemann
The PACS market in Latin America is evolving—vendors have expanded or reestablished their customer bases in certain countries, and some healthcare organizations are considering replacing products that aren’t meeting expectations. An update to KLAS’ 2021 research , this report examines vendors’ regional footprint and performance in Latin America. Altogether, customer satisfaction feedback was collected from 127 respondents, representing 95 separate organizations in 12 countries and territories. Insights are examined first for Latin America as a whole, then for Brazil, and then for other countries throughout the region, collectively referred to as “other Latin American countries and the Caribbean.”
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Physician
Relationship
To enhance our experience, the vendor could implement more proactive...
Physician
Relationship
The vendor’s greatest strengths lie in their flexibility, intuitive...
Physician
Product
One of the biggest opportunities for product improvement lies in...
Manager
Relationship, Product
AGFA HealthCare's strengths are their engagement and that they are...
Manager
Product, Value
We definitely have tangible outcomes with Enterprise Imaging for...
Manager
Operations
AGFA HealthCare could definitely do better at training; we have...
Manager
Relationship
We are extremely satisfied with AGFA HealthCare’s support. What really...
Manager
Product, Value
AGFA HealthCare is actively working on and updating the system every...
Manager
Loyalty, Product
Enterprise Imaging for Radiology is very reliable and stable. The...
Manager
Product
Our experience with AGFA HealthCare has been fantastic since we...