Ambulatory and Enterprise EMR Interoperability 2023
16 March 23
| Coray Tate and Paul Warburton
Interoperability is a continued area of critical focus for the healthcare industry. There is no question that progress is being made, but there is still significant room for improvement. For this report, KLAS talked to vendor-identified deep adopters to take a holistic look at the current state of interoperability in ambulatory and enterprise EMRs and measure how close we are to an ideal state. The results reveal each vendor’s strengths and weaknesses within various areas of interoperability.
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CEO/President
Relationship
eClinicalWorks EHR has tremendous capabilities, but eClinicalWorks...
CEO/President
Operations, Value
It was a nightmare when we switched from our previous system to...
CEO/President
Loyalty, Product
By using multiple solutions from eClinicalWorks, we have everything in...
CEO/President
Operations, Product
My main wish-list item for eClinicalWorks EHR is to get things right....
CEO/President
Relationship
eClinicalWorks’ customer service is seriously lacking. It always has...
CEO/President
Value
I wouldn’t buy eClinicalWorks EHR again for a lot of reasons....
CEO/President
Loyalty, Product
We use third-party solutions in place of offerings from eClinicalWorks...
CEO/President
Value
With a prior vendor, we were used to customizable reports that the...
Analyst/Coordinator
Relationship
There are just good people who work at eClinicalWorks. I have dealt...
Analyst/Coordinator
Product
Other than the mapping problems that we have where we have some data...