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Community Connect EpicCare EHR
Subject Expert
Tyson Blauer
Insights Director
Subject Expert
Tyson Blauer
Insights Director
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Trending Filters
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Provider Organizations
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HIT Companies
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Score Breakdown (1 Year) Filtered view:
Culture
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Keeps ALL promises (Yes|No)
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Product works as promoted (1-9)
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Part of long-term plans (Yes|No)
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Likely to recommend (1-9)
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Forecasted overall satisfaction (1-9)
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Operations
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Ease of use (1-9)
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Supports integration goals (1-9)
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Overall product quality (1-9)
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Product has needed functionality (1-9)
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Delivery of new technology (1-9)
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Quality of support (1-9)
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Avoids charging for every little thing (Yes|No)
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Drives Tangible Outcomes (1-9)
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Money’s worth (1-9)
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Facility Type
Standalone Facilities
Multi-site Facilities
44%
56%
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To help ensure KLAS ratings are always accurate, honest, and impartial, all vendors must adhere to the guidelines below:
- Coordinate encouragement efforts with KLAS. Please notify KLAS before inviting client contacts to participate. Aligning with KLAS’ efforts optimizes the response.
- ALL customers must simultaneously be invited to participate, not a selected sub-group (unless approved by KLAS). Your KLAS representative MUST receive a copy of the invitation sent to client contacts.
- You may utilize the sample email template to encourage customers to respond to KLAS’ invitation.
- Do NOT provide any incentive to customer participants for evaluating a product through KLAS (cash, gift cards, random prize drawings, etc)
Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
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Latest Comments See all (117) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
CMIO
Relationship
Community Connect EpicCare EHR is a great thing. Another vendor we...
CIO
Relationship
A lot of our issues with the support team are just about...
Analyst/Coordinator
Relationship, Product
We have finally gotten to the point where we are meeting with our hub...
Analyst/Coordinator
Product
Integrating key third-party applications can be hard because...
Analyst/Coordinator
Loyalty, Product
There are so many different Epic solutions out there. I'm not sure the...
Analyst/Coordinator
Operations
The barrier when it came to the implementation was just the workflow....
Analyst/Coordinator
Relationship, Product
With Community Connect EpicCare EHR, we can do what is called a batch...
Analyst/Coordinator
Operations
How our hub organization goes about their updates and releases...
Manager
Product, Value
I don't think it is either easy or hard to integrate third-party...
Manager
Relationship, Product
Community Connect EpicCare EHR has helped with transfers, and we can...