Latin America PACS 2024
15 October 24
| Blake Jensen and Eder Lagemann
The PACS market in Latin America is evolving—vendors have expanded or reestablished their customer bases in certain countries, and some healthcare organizations are considering replacing products that aren’t meeting expectations. An update to KLAS’ 2021 research , this report examines vendors’ regional footprint and performance in Latin America. Altogether, customer satisfaction feedback was collected from 127 respondents, representing 95 separate organizations in 12 countries and territories. Insights are examined first for Latin America as a whole, then for Brazil, and then for other countries throughout the region, collectively referred to as “other Latin American countries and the Caribbean.”
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Director
Product
Some of the things we expected from the system have been what we...
Director
Relationship
GE HealthCare is pretty good about emailing us when there are...
Director
Relationship, Product
We have had issues where clinicians have wanted certain features that...
Director
Operations
The training from GE HealthCare is very high level and isn't as...
Director
Loyalty
We wouldn't buy the solution again. We are looking into what a cloud...
Manager
Loyalty, Product, Value
The product is at the end of its life.
Manager
Relationship
The vendor could improve my experience as a customer by improving the...
Manager
Product
My favorite thing about the product is its ease of use for new users.
Manager
Relationship
The vendor's biggest strength is their established relationship with...
Manager
Product
My favorite things about the product are that its integration with...