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All Categories chevron icon Ambulatory & Post-Acute Care chevron icon Physician Practice Solutions chevron icon Small Practice Ambulatory EHR/ PM

NextGen Office EHR/PM - Small Practices
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Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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Overall Score    Filtered view: (Independent) ##.#   Segment Average ##.#

Average for Small Practice Ambulatory EHR/PM (1-10 Physicians) ##.#
50
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100
Software Average for KLAS Rated Products ##.#

Single Physician

The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.

Component

Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.

Limited market share

This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.

Not primary

Solution is not the vendor’s lead product in the category but may still be purchased.

Regional

Solution for which the majority of data comes from organizations located in the same, small geographical area.

Superseded

Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.

Emerging technology

Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.

Market Energy

This is an indication of the relative considerations of Market Energy within the shown products from the

Decision Insights KLAS Data

Market Energy Levels:

Low Market Energy
Medium Market Energy
High Market Energy
Not Enough Data

Org Sample Size

  • n = total survey sample size
  • u = # of unique organizations surveyed
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Overall Score Trending (1 Year) Filtered view: (Independent)

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Latest Comments    See all (81) comments Filtered view: (Independent) ##.#% ##.#% ##.#%  Download as Excel

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Score Breakdown (1 Year)    Filtered view: (Independent)

  Culture
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Click for full details
Keeps ALL promises (Yes|No)
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Product works as promoted (1-9)
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Proactive service (1-9)
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Part of long-term plans (Yes|No)
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Would you buy again (Yes|No)
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Likely to recommend (1-9)
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Overall satisfaction (1-9)
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Forecasted overall satisfaction (1-9)
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Quality of implementation (1-9)
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Quality of training (1-9)
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Ease of use (1-9)
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Supports integration goals (1-9)
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Overall product quality (1-9)
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Product has needed functionality (1-9)
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Delivery of new technology (1-9)
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Quality of support (1-9)
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Vendor executive involvement (1-9)
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  Value
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Avoids charging for every little thing (Yes|No)
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Drives Tangible Outcomes (1-9)
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Money’s worth (1-9)
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Score Distribution
 
 
 Mean
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Facility Type
 
 
Standalone Facilities
Multi-site Facilities
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