Credentialing 2022
18 October 22
| Emily Paxman and Niel Oscarson
Credentialing management has historically required dozens of spreadsheets, manual data entry, and painstaking monitoring of multiple payer, state, and national databases—causing significant inefficiencies and expenses. Vendors providing credentialing software and/or services promise major efficiency gains for healthcare organizations, but not all offerings are equally effective. This report examines three strong predictors of efficiency—the use of automations, strong credentialing workflows, and vendor partnership/guidance—to determine how well vendors are living up to their promises.
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Analyst/Coordinator
Product
R1 Automation is pretty simple. R1 RCM provides good documentation as...
Analyst/Coordinator
Relationship
R1 RCM has dropped their support quality. They used to be super...
Analyst/Coordinator
Product
There are certain things that aren't working in R1 Automation. There...
Manager
Operations
We have regularly scheduled training with R1 RCM, so that is good. R1...
Manager
Loyalty, Relationship
It is not necessarily that promises haven't been kept, but I have...
Manager
Product
I feel that R1 RCM can bring in more that other RPAs have that would...
Manager
Product
There is not really an end user in R1 Automation. It is either a user...
Manager
Relationship
I don't know that R1 RCM really alerts us to potential problems as...
Manager
Product, Value
R1 Automation is literally saving full-time employees from doing...
Analyst/Coordinator
Operations, Product
Sometimes R1 promotes R1 Automation as a nonprogrammer thing, but a...