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Step 2 of

Topics

Clinician Efficiency and Personalization
Clinician Relationships and Communication
Clinician Wellness and Reducing Burnout
Nursing EHR Success
Onboarding EHR Education
Ongoing EHR Education
Opioid Abuse Prevention
Peer Guidance
Recognized Improvement
Shared Ownership and Governance
Step 3 of

Organizations

Advocate Aurora Health
Akron Children's Hospital
Allina Health
Amsterdam UMC
Anne Arundel Medical Center
AQuity Solutions (an IKS Company)
Arch Collaborative Members
Aspirus Health
Aspirus System
Baptist Health - Jacksonville
Baptist Health (Kentucky)
Bassett Healthcare Network
Baylor Scott & White Health
Bellin Health System
Benefis Health System
Birmingham and Solihull Mental Health NHS Foundation Trust
CareSouth
Carle Health
CentraCare Health System
Children's Nebraska
Circle the City
Cleveland Clinic Health System
Community Health Network
Compass Medical, PC
Confluence Health
Connecticut Children's Medical Center
Corewell Health - West Michigan (formerly Spectrum Health)
Cottage Health
Dayton Children's Hospital
Deaconess Health System
Door County Medical Center
ECU Health
Edward-Elmhurst Health
El Camino Health (IDN)
Epic
Essentia Health
Fairview Health Services
Franciscan Health
Garnet Health
Geisinger Health System
Grace Community Health Center
Gundersen Health System
Harbin Clinic
Harris Health System
Health Choice Network
Heart of Texas Community Health Center
Hennepin County Medical Center
Henry Ford Health
HonorHealth
Houston Methodist
Hunterdon Medical Center
Indiana Primary Health Care Association
Indiana Regional Medical Center
Instituto Sírio-Libanês
Intermountain Healthcare, Inc.
John Muir Health
JPS Health Network
Kadlec Regional Medical Center
Kaiser Permanente Northwest
King Faisal Specialist Hospital & Research Centre (IDN)
KLAS
Lawndale Christian Health Center
Lee Health
Legacy Health
Lehigh Valley Health Network
MaineHealth
Mayo Foundation
MDVIP
Mediclinic Middle East
Memorial Health System
Memorial Hermann Health System
MemorialCare
MetroHealth System
MultiCare Health System
Nationwide Children's Hospital
North Mississippi Health Services, Inc.
NorthShore University HealthSystem
Northwestern Medicine
Novant Health
Nuance (a Microsoft Company)
NYU Langone Health
Ochsner Health System
Ohio State University Health System
OrthoVirginia
Ozarks Healthcare
Penn Medicine
Petaluma Health Center
ProHealth Care
Providence
Renown Health
Royal Children's Hospital Melbourne
Rush University Medical Center
RUSH University System for Health
Salford Royal
Sansum Clinic
Scripps Health
Sharp HealthCare
Southampton University Hospitals NHS Trust (SUHT)
Southern California Permanente Medical Group (SCPMG)
Southern Illinois Healthcare (IDN)
St. Charles Health System
SUNY Upstate Medical University
Sutter Health
Sydney Local Health District
The Guthrie Clinic
The Institute for Family Health
The University of Kansas Health System
TidalHealth Peninsula Regional
Tower Health
UC Davis Health
UCLA Health System
UCSF Health
UNC Health Care
University Hospitals of Morecambe Bay NHS Foundation Trust
University of Iowa Hospitals and Clinics
University of Michigan Health-West
University of Texas MD Anderson Cancer Center
University of Vermont Health Network
University of Vermont Medical Center
UVA Health System
UW Health
UW Medicine
Valley Children's Hospital
Wahiawa Center for Community Health
wahiawa health center
WakeMed
WellSpan Health
WellStar Health System
Wirral University Teaching Hospital NHS Foundation
WVU Medicine
Yuma Regional Medical Center
Step 4 of

Cost to Implement

Step 5 of

Time to Implement

Step 6 of

Organization Types

Academic Medical Center
Ambulatory Care
Children's Hospital
Community Health System
Community Hospital
Health System
Non-Provider
Non-US Health System
Step 7 of

Bed Size

0 Beds
1-999 Beds
1,000-1,999 Beds
2,000+ Beds
Step 8 of

EHR Vendors

Altera Digital Health
athenahealth
Dedalus
eClinicalWorks
Epic
InterSystems
MEDITECH
NextGen Healthcare
None
Oracle Health
Veradigm
Step 9 of

Regions

Europe - Northern Europe
Central
Europe
West
Southeast
Latin America
Europe - UK / Ireland
Middle East/Africa
Northeast
Asia/Oceania


New to Case Studies?



Case Studies: Clinician-Relationships-and-Communication
Step 1 of
Applied filters: (65) None
A Multifaceted Approach to Elevating EHR Reliability
A Multifaceted Approach to...
A Multifaceted Approach to Elevating EHR Reliability

Essentia Health uses a robust network infrastructure, transparent communication, data-driven performance tracking, proactive hardware management, and internal expertise development to promote EHR reliability.
Created in partnership with Essentia Health | Thursday, December 21, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 2
  • OrgName: Essentia Health
  • OrgId: 26408
  • EMRVendors: Unknown Organization (0)
  • Regions: 1
  • Authors: Created in partnership with Essentia Health
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Penn Medicine & Carelign Improve Efficiency in Care Coordination & Documentation
Penn Medicine & Carelign Improve...
Penn Medicine & Carelign Improve Efficiency in Care Coordination & Documentation

Clinicians at Penn Medicine developed a team-based clinical communications tool called Carelign that focuses on improved data visualization, tasking, and documentation. This tool has proven beneficial for users in improving care coordination and clinician efficiency. Carelign has since spun out as a commercial entity called CareAlign to enable other healthcare organizations to realize the same benefits the application has provided to Penn Medicine. Please note throughout this case study that any use of the term “Carelign” is Penn Medicine’s tool, whereas, “CareAlign” is the commercially available product.
Created in partnership with Penn Medicine | Tuesday, November 21, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 5
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 2
  • Time: 1
  • OrgName: Penn Medicine
  • OrgId: 189
  • EMRVendors: Unknown Organization (0)
  • Regions: 2
  • Authors: Created in partnership with Penn Medicine
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Promoting Clinician Satisfaction through Strategic Collaboration
Promoting Clinician Satisfaction...
Promoting Clinician Satisfaction through Strategic Collaboration

UNC Health prioritizes a collaborative culture, enhanced analytics, and a strong clinical informatics team for overall satisfaction with the EHR.
Created in partnership with UNC Health Care | Monday, September 25, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 5
  • Topic Ids: 6,15
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/recognized-improvement/15"> Recognized Improvement</a>
  • Cost: 2
  • Time: 1
  • OrgName: UNC Health Care
  • OrgId: 1168
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with UNC Health Care
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
EHR Governance for Building Clinician Trust
EHR Governance for Building...
EHR Governance for Building Clinician Trust

Lawndale Christian Health Center (Lawndale) believes superb customer service, along with high-performing technology and technical expertise, is foundational to EHR support.
Created in partnership with Lawndale Christian Health Center | Wednesday, September 6, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 7
  • Topic Ids: 6,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 4
  • Time: 4
  • OrgName: Lawndale Christian Health Center
  • OrgId: 3388
  • EMRVendors: athenahealth (61379)
  • Regions: 1
  • Authors: Created in partnership with Lawndale Christian Health Center
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Maintaining System Reliability Through Planning and Testing
Maintaining System Reliability...
Maintaining System Reliability Through Planning and Testing

Hennepin Healthcare maintains system reliability by establishing monthly well-planned downtime for maintenance and updates and by minimizing unplanned downtime through testing procedures.
Created in partnership with Hennepin County Medical Center | Monday, July 31, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 1
  • OrgName: Hennepin County Medical Center
  • OrgId: 965
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with Hennepin County Medical Center
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Trust Between Health System and EHR Vendor Creates Successful Users
Trust Between Health System and EHR...
Trust Between Health System and EHR Vendor Creates Successful Users

MDVIP and athenahealth have created a partnership based on trust which helps their end users experience higher success with their EHRs and feel more supported by their EHR vendor and their organization.
Created in partnership with MDVIP | Friday, July 14, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 7
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 1
  • OrgName: MDVIP
  • OrgId: 44607
  • EMRVendors: athenahealth (61379)
  • Regions: 3
  • Authors: Created in partnership with MDVIP
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Elevating the Voice of Frontline Nursing Staff through Tiered Informatics Leadership
Elevating the Voice of Frontline...
Elevating the Voice of Frontline Nursing Staff through Tiered Informatics Leadership

MD Anderson has successfully improved EHR satisfaction among nurses by establishing a strong nursing informatics team that works collaboratively to empower nurses, address their needs, and promote continual improvement in EHR utilization.
Created in partnership with University of Texas MD Anderson Cancer Center | Thursday, July 13, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 5
  • Topic Ids: 6,11
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/nursing-ehr-success/11"> Nursing EHR Success</a>
  • Cost: 3
  • Time: 1
  • OrgName: University of Texas MD Anderson Cancer Center
  • OrgId: 424
  • EMRVendors: Epic (61122)
  • Regions: 3
  • Authors: Created in partnership with University of Texas MD Anderson Cancer Center
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Providing Consistent Communication Through Engaging Clinicians in Informatics
Providing Consistent Communication...
Providing Consistent Communication Through Engaging Clinicians in Informatics

MetroHealth utilizes a comprehensive communication strategy involving provider champions, an informatics leadership team, personalized emails, and multiple tools to engage stakeholders in informatics initiatives, focusing on voluntary involvement, peer-to-peer communication, and virtual meetings to facilitate information sharing, feedback, and problem resolution.
Created in partnership with MetroHealth System | Wednesday, July 12, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 5
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 1
  • OrgName: MetroHealth System
  • OrgId: 70644
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with MetroHealth System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Leveraging Technology for Peak System Reliability
Leveraging Technology for Peak...
Leveraging Technology for Peak System Reliability

Connecticut Children's prioritizes system reliability through virtualization, redundancy, routine infrastructure assessments, and the monitoring of performance metrics.
Created in partnership with Connecticut Children's Medical Center | Monday, June 26, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 6
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 1
  • OrgName: Connecticut Children's Medical Center
  • OrgId: 1373
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with Connecticut Children's Medical Center
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Keeping Channels of Communication Open with End Users and Leadership
Keeping Channels of Communication...
Keeping Channels of Communication Open with End Users and Leadership

Harris Health System uses two-way communication with their nurses when reviewing and implementing enhancements to the EHR, and they are proactive about keeping funding for their EHR-related projects and programs by demonstrating and articulating their value to the organization.
Created in partnership with Harris Health System | Monday, June 12, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 3
  • Time: 1
  • OrgName: Harris Health System
  • OrgId: 128
  • EMRVendors: Epic (61122)
  • Regions: 3
  • Authors: Created in partnership with Harris Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
EPR Governance for Building Clinician Trust
EPR Governance for Building...
EPR Governance for Building Clinician Trust

By making the EPR and related technologies and content more accessible, Birmingham and Solihull Mental Health Foundation Trust was able to increase their clinicians’ overall satisfaction with the EPR.
Created in partnership with Birmingham and Solihull Mental Health NHS Foundation Trust | Tuesday, May 9, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 8
  • Topic Ids: 6,3
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/ongoing-ehr-education/3"> Ongoing EHR Education</a>
  • Cost: 3
  • Time: 4
  • OrgName: Birmingham and Solihull Mental Health NHS Foundation Trust
  • OrgId: 44132
  • EMRVendors: Unknown Organization (0)
  • Regions: 2296
  • Authors: Created in partnership with Birmingham and Solihull Mental Health NHS Foundation Trust
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
EPR Governance for Building Clinician Trust
EPR Governance for Building...
EPR Governance for Building Clinician Trust

By making the EPR and related technologies and content more accessible, Birmingham and Solihull Mental Health Foundation Trust was able to increase their clinicians’ overall satisfaction with the EPR.
Created in partnership with Birmingham and Solihull Mental Health NHS Foundation Trust | Tuesday, May 9, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 8
  • Topic Ids: 6,3
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/ongoing-ehr-education/3"> Ongoing EHR Education</a>
  • Cost: 3
  • Time: 4
  • OrgName: Birmingham and Solihull Mental Health NHS Foundation Trust
  • OrgId: 44132
  • EMRVendors: Unknown Organization (0)
  • Regions: 11
  • Authors: Created in partnership with Birmingham and Solihull Mental Health NHS Foundation Trust
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Proactively Tracking and Improving Chart Closure Rates
Proactively Tracking and Improving...
Proactively Tracking and Improving Chart Closure Rates

St. Charles discovered charting backlogs that were flying under the radar and started tracking closure rates and adjusting workloads to help providers stay on top of the load.
Created in partnership with St. Charles Healthcare | Wednesday, April 5, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 10
  • Topic Ids: 6,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 1
  • Time: 1
  • OrgName: St. Charles Health System
  • OrgId: 6035
  • EMRVendors: Epic (61122)
  • Regions: 4
  • Authors: Created in partnership with St. Charles Healthcare
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Making Upgrades Easy to Cope With
Making Upgrades Easy to Cope With
Making Upgrades Easy to Cope With

Bellin Health built schedules to prepare, test, and deliver communication and training for upgrades to make changes as easy for clinicians as possible.
Created in partnership with Bellin Health System | Friday, March 3, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,3
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/ongoing-ehr-education/3"> Ongoing EHR Education</a>
  • Cost: 3
  • Time: 3
  • OrgName: Bellin Health System
  • OrgId: 8863
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with Bellin Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Patient Safety and Quality Care: Making the Right Thing the Easiest Thing
Patient Safety and Quality Care:...
Patient Safety and Quality Care: Making the Right Thing the Easiest Thing

Wellstar Health System maintains a culture of prioritizing patient care by using that as a lens through which they view the EHR.
Created in partnership with WellStar Health System | Friday, March 3, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,2,3,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/onboarding-ehr-education/2"> Onboarding EHR Education</a>,<a href="/archcollaborative/casestudies/ongoing-ehr-education/3"> Ongoing EHR Education</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 3
  • Time: 1
  • OrgName: WellStar Health System
  • OrgId: 277
  • EMRVendors: Epic (61122)
  • Regions: 3
  • Authors: Created in partnership with WellStar Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Planning Consistent and Tailored Communication
Planning Consistent and Tailored...
Planning Consistent and Tailored Communication

Bellin Health System built communication planning into their governance process and utilized leadership and superusers to help facilitate the communication for changes to the EHR.
Created in partnership with Bellin Health System | Friday, March 3, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 10
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 1
  • OrgName: Bellin Health System
  • OrgId: 8863
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with Bellin Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Leveraging Informatics and IT Teams to Increase Feelings of EHR Support
Leveraging Informatics and IT Teams...
Leveraging Informatics and IT Teams to Increase Feelings of EHR Support

Harris Health System’s informatics and IT departments work together with end users to understand and resolve issues, creating robust EHR support for providers.
Created in partnership with Harris Health System | Monday, February 13, 2023 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 4
  • Time: 3
  • OrgName: Harris Health System
  • OrgId: 128
  • EMRVendors: Epic (61122)
  • Regions: 3
  • Authors: Created in partnership with Harris Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Cottage Health and Chartis: Clinical Informatics Improvement
Cottage Health and Chartis:...
Cottage Health and Chartis: Clinical Informatics Improvement

Cottage Health partnered with Chartis to restructure their clinical informatics team and processes to align with organizational priorities, decrease unnecessary variability in care, help drive improvements in care effectiveness and efficiencies, and reduce burnout potential. Leveraging this new clinical informatics structure, Cottage Health has also increased organizational trust in IT and informatics.
Created in partnership with Cottage Health | Wednesday, November 16, 2022 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 2
  • OrgName: Cottage Health
  • OrgId: 468
  • EMRVendors: Epic (61122)
  • Regions: 4
  • Authors: Created in partnership with Cottage Health
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Real-Time Monitoring of an EHR's Reliability and Response Time
Real-Time Monitoring of an EHR's...
Real-Time Monitoring of an EHR's Reliability and Response Time

Intermountain Healthcare uses Goliath Technologies’ solution to identify reliability and response time issues in their organization and monitor those issues to improve the end-user EHR experience.
Created in partnership with Intermountain Healthcare, Inc. | Thursday, November 10, 2022 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 3
  • OrgName: Intermountain Healthcare, Inc.
  • OrgId: 134
  • EMRVendors: Oracle Health (61112)
  • Regions: 4
  • Authors: Created in partnership with Intermountain Healthcare, Inc.
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Working Elbow-to-Elbow: Nursing and IT Integration Efforts Increase Ongoing EHR Success
Working Elbow-to-Elbow: Nursing and...
Working Elbow-to-Elbow: Nursing and IT Integration Efforts Increase Ongoing EHR Success

UMH West’s use of elbow-to-elbow collaboration between nursing and IT leads to trust and EHR success.
Created in partnership with University of Michigan Health-West | Wednesday, July 13, 2022 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,11
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/nursing-ehr-success/11"> Nursing EHR Success</a>
  • Cost: 2
  • Time: 1
  • OrgName: University of Michigan Health-West
  • OrgId: 93860
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with University of Michigan Health-West
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Strong Guidelines: Building Trust between Nursing and IT
Strong Guidelines: Building Trust...
Strong Guidelines: Building Trust between Nursing and IT

Ochsner uses the clear guideline of always putting the patient first integrated within their information systems that influence improved engagement with EHR end users.
Created in partnership with Ochsner Health System | Wednesday, June 29, 2022 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,11,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/nursing-ehr-success/11"> Nursing EHR Success</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 2
  • Time: 1
  • OrgName: Ochsner Health System
  • OrgId: 18889
  • EMRVendors: Epic (61122)
  • Regions: 3
  • Authors: Created in partnership with Ochsner Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Clinician-Led Optimization
Clinician-Led Optimization
Clinician-Led Optimization

Royal Children’s Hospital sees EHR change and enhancement requests through a clinical lens by involving clinicians in all steps of the process.
Created in partnership with Royal Childrens Hospital Melbourne | Thursday, February 3, 2022 | Report Brief Read Time: 0.0 minutes
  • OrgType: 8
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 1
  • Time: 1
  • OrgName: Royal Children's Hospital Melbourne
  • OrgId: 31522
  • EMRVendors: Epic (61122)
  • Regions: 10
  • Authors: Created in partnership with Royal Childrens Hospital Melbourne
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Manage Customizations through Data and Evidence
Manage Customizations through Data...
Manage Customizations through Data and Evidence

Connecticut Children’s reduced nursing documentation time and improved interoperability by using data-driven and evidence-based decision making.
Created in partnership with Connecticut Childrens Medical Center | Monday, November 22, 2021 | Report Brief Read Time: 0.0 minutes
  • OrgType: 6
  • Topic Ids: 6,11
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/nursing-ehr-success/11"> Nursing EHR Success</a>
  • Cost: 4
  • Time: 3
  • OrgName: Connecticut Children's Medical Center
  • OrgId: 1373
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with Connecticut Childrens Medical Center
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
First Comes Trust, Then Comes EHR Success
First Comes Trust, Then Comes EHR...
First Comes Trust, Then Comes EHR Success

King Faisal Specialist Hospital and Research Center (KFSH&RC) successfully implemented Cerner’s system by starting with leadership support at the top followed by strong multidisciplinary informatics teams.
Created in partnership with King Faisal Specialist Hospital & Research Centre (IDN) | Thursday, September 9, 2021 | Report Brief Read Time: 0.0 minutes
  • OrgType: 8
  • Topic Ids: 6,15,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/recognized-improvement/15"> Recognized Improvement</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 4
  • Time: 4
  • OrgName: King Faisal Specialist Hospital & Research Centre (IDN)
  • OrgId: 59117
  • EMRVendors: Oracle Health (61112)
  • Regions: 2290
  • Authors: Created in partnership with King Faisal Specialist Hospital & Research Centre (IDN)
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Building EPR Expertise—Rounding and Digital Design Authorities
Building EPR Expertise—Rounding and...
Building EPR Expertise—Rounding and Digital Design Authorities

When looking to refine and improve EPR user experience after a number of years of "first of type" modular deployments with brand-new Lorenzo EPR software, Morecambe Bay focused on getting support into each ward, improving communication, and increasing end-user expertise.
Created in partnership with University Hospitals of Morecambe Bay NHS Foundation Trust | Thursday, August 19, 2021 | Report Brief Read Time: 0.0 minutes
  • OrgType: 8
  • Topic Ids: 6,15
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/recognized-improvement/15"> Recognized Improvement</a>
  • Cost: 1
  • Time: 3
  • OrgName: University Hospitals of Morecambe Bay NHS Foundation Trust
  • OrgId: 30754
  • EMRVendors: Dedalus (67400)
  • Regions: 2296
  • Authors: Created in partnership with University Hospitals of Morecambe Bay NHS Foundation Trust
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Building EPR Expertise—Rounding and Digital Design Authorities
Building EPR Expertise—Rounding and...
Building EPR Expertise—Rounding and Digital Design Authorities

When looking to refine and improve EPR user experience after a number of years of "first of type" modular deployments with brand-new Lorenzo EPR software, Morecambe Bay focused on getting support into each ward, improving communication, and increasing end-user expertise.
Created in partnership with University Hospitals of Morecambe Bay NHS Foundation Trust | Thursday, August 19, 2021 | Report Brief Read Time: 0.0 minutes
  • OrgType: 8
  • Topic Ids: 6,15
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/recognized-improvement/15"> Recognized Improvement</a>
  • Cost: 1
  • Time: 3
  • OrgName: University Hospitals of Morecambe Bay NHS Foundation Trust
  • OrgId: 30754
  • EMRVendors: Dedalus (67400)
  • Regions: 11
  • Authors: Created in partnership with University Hospitals of Morecambe Bay NHS Foundation Trust
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Collaborative Involvement Leads to High Nurse Satisfaction
Collaborative Involvement Leads to...
Collaborative Involvement Leads to High Nurse Satisfaction

Bellin Health creates a space for end users' voices to be heard in a supportive environment that brings multiple departments together and creates high EHR satisfaction for nurses.
Created in partnership with Bellin Health System | Friday, June 25, 2021 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,11,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/nursing-ehr-success/11"> Nursing EHR Success</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 2
  • Time: 1
  • OrgName: Bellin Health System
  • OrgId: 8863
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with Bellin Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Improve Trust in IT through Demonstrable Expertise
Improve Trust in IT through...
Improve Trust in IT through Demonstrable Expertise

TidalHealth builds upon the expertise of their employees and their vendor to optimize their technology and workflows. Demonstrating expertise and intentionally seeking out clinicians to work in IT has built and established trust among the end users.
Created in partnership with TidalHealth | Monday, June 7, 2021 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,15
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/recognized-improvement/15"> Recognized Improvement</a>
  • Cost: 1
  • Time: 1
  • OrgName: TidalHealth Peninsula Regional
  • OrgId: 2675
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with TidalHealth
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Reducing Nursing Documentation Burden
Reducing Nursing Documentation Burden
Reducing Nursing Documentation Burden

Peninsula Health has reduced their nurses’ documentation burden, fixing existing issues through strong clinical engagement and has prevented additional burden, through adhering to defined change control.
Created in partnership with Peninsula Regional Medical Center | Thursday, July 23, 2020 | Report Brief Read Time: 0.0 minutes
  • OrgType: 1
  • Topic Ids: 6,11,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/nursing-ehr-success/11"> Nursing EHR Success</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 3
  • Time: 2
  • OrgName: TidalHealth Peninsula Regional
  • OrgId: 2675
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with Peninsula Regional Medical Center
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Giving End Users a Voice in IT
Giving End Users a Voice in IT
Giving End Users a Voice in IT

Using a multipronged approach, Rush University Medical Center tackled EHR inefficiencies and the EHR frustrations of nurses and physicians.
Created in partnership with Rush University Medical Center | Wednesday, June 24, 2020 | Report Brief Read Time: 0.0 minutes
  • OrgType: 5
  • Topic Ids: 6,3,15
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/ongoing-ehr-education/3"> Ongoing EHR Education</a>,<a href="/archcollaborative/casestudies/recognized-improvement/15"> Recognized Improvement</a>
  • Cost: 3
  • Time: 4
  • OrgName: Rush University Medical Center
  • OrgId: 4091
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with Rush University Medical Center
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
“5-Epic”: More Than a Help Desk
“5-Epic”: More Than a Help Desk
“5-Epic”: More Than a Help Desk

Gundersen Health System created a phone extension (“5-Epic”) that during normal business hours is staffed with an EHR trainer who can answer clinicians’ EHR-related questions.
Created in partnership with Gundersen Health System | Friday, June 12, 2020 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 1
  • Time: 1
  • OrgName: Gundersen Health System
  • OrgId: 569
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with Gundersen Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
SmartChart
SmartChart
SmartChart
UVA Health System created a provider training program that uses provider self-assessments, in-person observations, and Epic's Signal data to customize the training to the individual.

SmartChart - Arch Collaborative Case Study
Created in partnership with UVA Health System | Tuesday, May 26, 2020 | Report Brief Read Time: 0.0 minutes
  • OrgType: 5
  • Topic Ids: 6,3,7
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/ongoing-ehr-education/3"> Ongoing EHR Education</a>,<a href="/archcollaborative/casestudies/peer-guidance/7"> Peer Guidance</a>
  • Cost: 3
  • Time: 3
  • OrgName: UVA Health System
  • OrgId: 45813
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with UVA Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
SmartChart: Change Management
SmartChart: Change Management
SmartChart: Change Management
UVA Health System built up an ongoing EHR education program from an idea, to a pilot, to a fully supported training program.

SmartChart: Change Management - Arch Collaborative Case Study
Created in partnership with UVA Health System | Tuesday, May 26, 2020 | Report Brief Read Time: 0.0 minutes
  • OrgType: 5
  • Topic Ids: 6,3
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/ongoing-ehr-education/3"> Ongoing EHR Education</a>
  • Cost: 3
  • Time: 3
  • OrgName: UVA Health System
  • OrgId: 45813
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with UVA Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Impactful Informatics
Impactful Informatics
Impactful Informatics

Community Health Network outlines how they built a team of provider informaticists and details the responsibilities these provider informaticists take upon themselves.
Created in partnership with Community Health Network | Tuesday, February 4, 2020 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 2
  • Time: 1
  • OrgName: Community Health Network
  • OrgId: 467
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with Community Health Network
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
A Directive to Improve the EHR
A Directive to Improve the EHR
A Directive to Improve the EHR

Lehigh Valley Health Network gives medical informaticists dedicated time and a directive to make the EHR more efficient.
Created in partnership with Lehigh Valley Health Network | Tuesday, October 8, 2019 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,15
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/recognized-improvement/15"> Recognized Improvement</a>
  • Cost: 3
  • Time: 1
  • OrgName: Lehigh Valley Health Network
  • OrgId: 16635
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with Lehigh Valley Health Network
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
A Culture of Empathy and Accountability
A Culture of Empathy and...
A Culture of Empathy and Accountability

Novant Health helps providers find their appropriate work/life balance through a combination of empathy and accountability.
Created in partnership with Novant Health | Monday, October 7, 2019 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 1
  • Time: 1
  • OrgName: Novant Health
  • OrgId: 248
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with Novant Health
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Provider Representation
Provider Representation
Provider Representation

WakeMed helps their providers avoid the pitfalls of burnout by giving them representation and support on their leadership team.
Created in partnership with WakeMed | Friday, May 3, 2019 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,14,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/clinician-wellness-and-reducing-burnout/14"> Clinician Wellness and Reducing Burnout</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 3
  • Time: 1
  • OrgName: WakeMed
  • OrgId: 89
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with WakeMed
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Impactful Governance
Impactful Governance
Impactful Governance

Peninsula Regional Medical Center built an impactful governance structure to frequently assess the needs of their clinicians and adjust course when needed to help their nurses be proficient with the EHR.
Created in partnership with Peninsula Regional Medical Center | Friday, April 26, 2019 | Report Brief Read Time: 0.0 minutes
  • OrgType: 1
  • Topic Ids: 6,11,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/nursing-ehr-success/11"> Nursing EHR Success</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 1
  • Time: 2
  • OrgName: TidalHealth Peninsula Regional
  • OrgId: 2675
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with Peninsula Regional Medical Center
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Informatics—A Joint Effort
Informatics—A Joint Effort
Informatics—A Joint Effort

Geisinger Health System ensures that every clinical service line has access to a physician and nurse informaticist.
Created in partnership with Geisinger Health System | Friday, April 26, 2019 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 3
  • OrgName: Geisinger Health System
  • OrgId: 132
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with Geisinger Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Training and Help Desk: One and the Same
Training and Help Desk: One and the...
Training and Help Desk: One and the Same

Sansum Clinic merges EHR training and support into one team so that providers can be properly trained and supported to be better equipped to deliver quality patient care.
Created in partnership with Sansum Clinic | Thursday, April 18, 2019 | Report Brief Read Time: 0.0 minutes
  • OrgType: 7
  • Topic Ids: 6,2,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/onboarding-ehr-education/2"> Onboarding EHR Education</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 2
  • Time: 1
  • OrgName: Sansum Clinic
  • OrgId: 29735
  • EMRVendors: Epic (61122)
  • Regions: 4
  • Authors: Created in partnership with Sansum Clinic
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
A Model for Improvement
A Model for Improvement
A Model for Improvement

OrthoVirginia collaborated with other organizations to implement training, support, and governance programs that jointly helped improve their EHR satisfaction by 44 points.
Created in partnership with OrthoVirginia | Wednesday, April 17, 2019 | Report Brief Read Time: 0.0 minutes
  • OrgType: 7
  • Topic Ids: 6,3,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/ongoing-ehr-education/3"> Ongoing EHR Education</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 3
  • Time: 1
  • OrgName: OrthoVirginia
  • OrgId: 46422
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with OrthoVirginia
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Ambulatory Rounding
Ambulatory Rounding
Ambulatory Rounding

In addition to having their nurse informaticists round to their plethora of clinics, UCLA also encourages IT analysts, training staff, and help desk support personnel to visit a clinic one day each month.
Created in partnership with UCLA Health System | Thursday, March 21, 2019 | Report Brief Read Time: 0.0 minutes
  • OrgType: 5
  • Topic Ids: 6,11,3
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/nursing-ehr-success/11"> Nursing EHR Success</a>,<a href="/archcollaborative/casestudies/ongoing-ehr-education/3"> Ongoing EHR Education</a>
  • Cost: 4
  • Time: 1
  • OrgName: UCLA Health System
  • OrgId: 8153
  • EMRVendors: Epic (61122)
  • Regions: 4
  • Authors: Created in partnership with UCLA Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Building a Team of Physician Informaticists
Building a Team of Physician...
Building a Team of Physician Informaticists

UCLA Health built a widely representative team of physician informaticists so that most departments could have an IT expert within reach.
Created in partnership with UCLA Health System | Thursday, March 21, 2019 | Report Brief Read Time: 0.0 minutes
  • OrgType: 5
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 4
  • Time: 2
  • OrgName: UCLA Health System
  • OrgId: 8153
  • EMRVendors: Epic (61122)
  • Regions: 4
  • Authors: Created in partnership with UCLA Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Collaborate then Build
Collaborate then Build
Collaborate then Build

At Heart of Texas, the CMIO and ACMIO became certified Epic physician builders, and a third physician at the organization was trained at Epic to actively build the EHR alongside IT, ensuring the EHR remains clinically focused.
Created in partnership with Heart of Texas Community Health Center | Monday, November 19, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 3
  • Time: 4
  • OrgName: Heart of Texas Community Health Center
  • OrgId: 10376
  • EMRVendors: Epic (61122)
  • Regions: 3
  • Authors: Created in partnership with Heart of Texas Community Health Center
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
EHR Top 10 Tips and Tricks and PEP Early Interventions
EHR Top 10 Tips and Tricks and PEP...
EHR Top 10 Tips and Tricks and PEP Early Interventions

The MetroHealth System proactively pushes EHR tips and tricks, monitors providers’ use of the EHR, and analyzes their system-provided efficiency profiles (PEP) data to identify potential areas of improvement that will increase users’ efficiency.
Created in partnership with MetroHealth System | Friday, September 21, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 1
  • Topic Ids: 6,2,3,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/onboarding-ehr-education/2"> Onboarding EHR Education</a>,<a href="/archcollaborative/casestudies/ongoing-ehr-education/3"> Ongoing EHR Education</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 3
  • Time: 2
  • OrgName: MetroHealth System
  • OrgId: 70644
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with MetroHealth System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Nurse EHR Optimizers
Nurse EHR Optimizers
Nurse EHR Optimizers

CentraCare Health uses nurse optimizers to connect nursing and the Information Systems group, which helps nurses stay engaged and helps provide Information Systems with EHR-improvement ideas.
Created in partnership with CentraCare Health System | Friday, September 21, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,11,3
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/nursing-ehr-success/11"> Nursing EHR Success</a>,<a href="/archcollaborative/casestudies/ongoing-ehr-education/3"> Ongoing EHR Education</a>
  • Cost: 3
  • Time: 3
  • OrgName: CentraCare Health System
  • OrgId: 8159
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with CentraCare Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Clinician Update Meeting
Clinician Update Meeting
Clinician Update Meeting

By holding a biweekly clinician update meeting, Children's Hospital is able to rapidly enact changes to the EHR that help improve patient care.
Created in partnership with Children's Hospital & Medical Center | Tuesday, July 17, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 6
  • Topic Ids: 6,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 3
  • Time: 1
  • OrgName: Children's Nebraska
  • OrgId: 1856
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with Children's Hospital & Medical Center
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Training Options for Providers and Nurses
Training Options for Providers and...
Training Options for Providers and Nurses

Children's Hospital allows the nursing and physician leadership groups to train in ways that best meet the needs of their clinicians.
Created in partnership with Children's Hospital & Medical Center | Tuesday, July 17, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 6
  • Topic Ids: 6,11,3
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/nursing-ehr-success/11"> Nursing EHR Success</a>,<a href="/archcollaborative/casestudies/ongoing-ehr-education/3"> Ongoing EHR Education</a>
  • Cost: 3
  • Time: 1
  • OrgName: Children's Nebraska
  • OrgId: 1856
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with Children's Hospital & Medical Center
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Physicians' Concierge Service
Physicians' Concierge Service
Physicians' Concierge Service

MemorialCare created clinical training specialists (CTSs) to facilitate communication with clinicians and clinical-optimization efforts.
Created in partnership with MemorialCare | Monday, June 11, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 2
  • OrgName: MemorialCare
  • OrgId: 431
  • EMRVendors: Epic (61122)
  • Regions: 4
  • Authors: Created in partnership with MemorialCare
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Dyadic Leadership
Dyadic Leadership
Dyadic Leadership

Northwestern Medicine instituted dyadic leadership to increase collaboration between administration and clinical leadership to improve clinician fulfillment.
Created in partnership with Northwestern Medicine | Friday, May 11, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 3
  • OrgName: Northwestern Medicine
  • OrgId: 22901
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with Northwestern Medicine
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
A Predictable Experience
A Predictable Experience
A Predictable Experience

Compass Medical uses routine and predictability to manage the expectations of their clinicians and to set expectations with their EHR vendor.
Created in partnership with Compass Medical, PC | Thursday, May 10, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 7
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 2
  • Time: 1
  • OrgName: Compass Medical, PC
  • OrgId: 31030
  • EMRVendors: eClinicalWorks (61460)
  • Regions: 2
  • Authors: Created in partnership with Compass Medical, PC
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Empowering Physicians to Make Changes
Empowering Physicians to Make Changes
Empowering Physicians to Make Changes

John Muir Health empowered physicians to enhance their EHR by building relationships with physician informaticists and giving physicians the power to prioritize EHR change requests.
Created in partnership with John Muir Health | Thursday, May 10, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 2
  • Time: 1
  • OrgName: John Muir Health
  • OrgId: 15102
  • EMRVendors: Epic (61122)
  • Regions: 4
  • Authors: Created in partnership with John Muir Health
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Physician Liaisons
Physician Liaisons
Physician Liaisons

JPS Health Network increases providers' fulfillment by leveraging physician liaisons who work with providers at-the-elbow to solve any EHR problems or (when the situation requires it) accurately communicate the concern to the IT team.
Created in partnership with JPS Health Network | Thursday, May 10, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,14
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/clinician-wellness-and-reducing-burnout/14"> Clinician Wellness and Reducing Burnout</a>
  • Cost: 4
  • Time: 4
  • OrgName: JPS Health Network
  • OrgId: 541
  • EMRVendors: Epic (61122)
  • Regions: 3
  • Authors: Created in partnership with JPS Health Network
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Epic Elevate: A Provider Optimization Program
Epic Elevate: A Provider...
Epic Elevate: A Provider Optimization Program

NYU Langone Health has a team of physician informaticists that offers best-practice guidance for electronic health record (EHR) use and actively engages providers at the practice level to learn providers' concerns, gain trust, and ensure that optimizations made are clinician driven.
Created in partnership with NYU Langone Health | Wednesday, May 9, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 5
  • Topic Ids: 5,6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-efficiency-and-personalization/5"> Clinician Efficiency and Personalization</a>,<a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 3
  • OrgName: NYU Langone Health
  • OrgId: 1025
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with NYU Langone Health
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
"Energy of Activation" Blurring Lines between EHR Operations and IT
"Energy of Activation" Blurring...
"Energy of Activation" Blurring Lines between EHR Operations and IT

Edward-Elmhurst Health set up skilled teams of clinical informaticists and IT analysts working together to deliver effective and timely EHR enhancements, with the two CMIOs labeling the process "Energy of Activation."
Created in partnership with Edward-Elmhurst Healthcare | Monday, May 7, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 1
  • OrgName: Edward-Elmhurst Health
  • OrgId: 46122
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with Edward-Elmhurst Healthcare
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
EHR Support Assistance
EHR Support Assistance
EHR Support Assistance

The Mayo Clinic created a support team to teach classes and respond to electronic requests with just-in-time training to clinicians in need.
Created in partnership with Mayo Foundation | Monday, May 7, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 1
  • OrgName: Mayo Foundation
  • OrgId: 361
  • EMRVendors: Oracle Health (61112)
  • Regions: 1
  • Authors: Created in partnership with Mayo Foundation
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Physician Led, Professionally Managed
Physician Led, Professionally Managed
Physician Led, Professionally Managed

Kaiser Permanente Northwest IT leadership wanted to remain in touch with clinical end users, learn their needs, and attempt to meet their requests in a timely manner.
Created in partnership with Kaiser Permanente Northwest | Monday, May 7, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 2
  • Time: 1
  • OrgName: Kaiser Permanente Northwest
  • OrgId: 190
  • EMRVendors: Epic (61122)
  • Regions: 4
  • Authors: Created in partnership with Kaiser Permanente Northwest
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Salford Royal Experience Center
Salford Royal Experience Center
Salford Royal Experience Center

Salford Royal built a centralized location where clinicians can go for EHR education, governance meetings, and informal conversations for EHR optimization.
Created in partnership with Salford Royal | Monday, May 7, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 8
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 1
  • OrgName: Salford Royal
  • OrgId: 29912
  • EMRVendors: Veradigm (61275)
  • Regions: 2296
  • Authors: Created in partnership with Salford Royal
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Salford Royal Experience Center
Salford Royal Experience Center
Salford Royal Experience Center

Salford Royal built a centralized location where clinicians can go for EHR education, governance meetings, and informal conversations for EHR optimization.
Created in partnership with Salford Royal | Monday, May 7, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 8
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 1
  • OrgName: Salford Royal
  • OrgId: 29912
  • EMRVendors: Veradigm (61275)
  • Regions: 11
  • Authors: Created in partnership with Salford Royal
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Improving Clinician Fulfillment with Increased EHR Support
Improving Clinician Fulfillment...
Improving Clinician Fulfillment with Increased EHR Support

Akron Children's Hospital increased clinician fulfillment through a renewed focus on supporting EHR education with additional support resources focused on operational areas in the organization.
Created in partnership with Akron Children's Hospital | Friday, May 4, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 6
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 1
  • OrgName: Akron Children's Hospital
  • OrgId: 963
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with Akron Children's Hospital
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Utilizing Email Effectively
Utilizing Email Effectively
Utilizing Email Effectively

Kaiser Permanente Northwest developed an email format that allows readers to quickly access the information needed for their role.
Created in partnership with Kaiser Permanente Northwest | Friday, May 4, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,4
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/shared-ownership-and-governance/4"> Shared Ownership and Governance</a>
  • Cost: 1
  • Time: 1
  • OrgName: Kaiser Permanente Northwest
  • OrgId: 190
  • EMRVendors: Epic (61122)
  • Regions: 4
  • Authors: Created in partnership with Kaiser Permanente Northwest
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Pager Trainer
Pager Trainer
Pager Trainer

NorthShore University HealthSystem has 7.1 FTEs who are able to respond to provider pages and can often solve issues through immediate training.
Created in partnership with NorthShore University HealthSystem | Thursday, May 3, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 5
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 3
  • Time: 1
  • OrgName: NorthShore University HealthSystem
  • OrgId: 485
  • EMRVendors: Epic (61122)
  • Regions: 1
  • Authors: Created in partnership with NorthShore University HealthSystem
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Bypassing the Help Desk for Clinical Issues
Bypassing the Help Desk for...
Bypassing the Help Desk for Clinical Issues

Benefis Health System developed a workflow for clinicians to receive immediate assistance from the informatics team.
Created in partnership with Benefis Health System | Thursday, April 26, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 4
  • Time: 4
  • OrgName: Benefis Health System
  • OrgId: 1226
  • EMRVendors: MEDITECH (61143)
  • Regions: 4
  • Authors: Created in partnership with Benefis Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Informatics Labs
Informatics Labs
Informatics Labs

Memorial Health System created multiple informatics labs in which providers and IT staff could work collaboratively to achieve greater EHR efficiency.
Created in partnership with Memorial Health System | Thursday, April 26, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6,2
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>,<a href="/archcollaborative/casestudies/onboarding-ehr-education/2"> Onboarding EHR Education</a>
  • Cost: 4
  • Time: 1
  • OrgName: Memorial Health System
  • OrgId: 503
  • EMRVendors: Oracle Health (61112)
  • Regions: 1
  • Authors: Created in partnership with Memorial Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
Why Hiring Matters
Why Hiring Matters
Why Hiring Matters

Greater Hudson Valley Health System, a community hospital with insufficient IT staff, established a culture of implicit trust between IT and the clinicians for EHR support.
Created in partnership with Greater Hudson Valley Health System | Thursday, April 26, 2018 | Report Brief Read Time: 0.0 minutes
  • OrgType: 2
  • Topic Ids: 6
  • Topic Names: <a href="/archcollaborative/casestudies/clinician-relationships-and-communication/6"> Clinician Relationships and Communication</a>
  • Cost: 4
  • Time: 4
  • OrgName: Garnet Health
  • OrgId: 40411
  • EMRVendors: Epic (61122)
  • Regions: 2
  • Authors: Created in partnership with Greater Hudson Valley Health System
  • Contacts: System.Collections.Generic.List`1[Klas.ResearchX.Models.LearningCenter.LearningCenterContactsMappedToJson]
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