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2018 Best In KLAS Acute Care EMR Large Hospital/IDN

2018 Best in KLAS Acute Care EMR (Large Hospital/IDN)

Who is Best in KLAS?



How do they score? In five key performance categories

Market Segment Average   Epic


Sales & Contracting

Implementation & Training

Functionality & Upgrades

Service & Support

General

50
100

See the latest BEST IN KLAS 2018

2023 Best in KLAS Awards - Global Software
2023 GLOBAL
2023 Best in KLAS Awards - Software and Services
2023 BEST IN KLAS

How do Acute Care EMR solutions compare?


Epic Logo
EpicCare Inpatient EMR
Konfidence
Average for Acute Care EMR78.4
40
 
100
 

2

Oracle Health (Cerner) Logo
Cerner Millennium PowerChart
 
 

3

MEDITECH Logo
Enterprise Medical Record 6.x
 
 

4

Altera Digital Health Logo
Allscripts Sunrise Clinical Manager
 
 

5

Altera Digital Health Logo
Allscripts Paragon Clinicals (McKesson)
 
Software 80.2
 

How do the top three solutions trend?


Epic-Epic EpicCare Inpatient EMR
Oracle Health (Cerner)-Cerner Millennium PowerChart
MEDITECH-MEDITECH Enterprise Medical Record 6.x

Past Acute Care EMR Awards

2023
Acute Care EMR 2023 Large - Over 400 Beds Large - Over 400 Beds
Acute Care EMR 2023 Medium - 151-400 Beds Medium - 151-400 Beds
Acute Care EMR 2023 Small - 1-150 Beds Small - 1-150 Beds
2022
Acute Care EMR 2022 Large - Over 200 Beds Large - Over 200 Beds
Acute Care EMR 2022 Small - 1-200 Beds Small - 1-200 Beds
2021
Acute Care EMR 2021 Community Hospital Community Hospital
Acute Care EMR 2021 Large Hospital / IDN Large Hospital / IDN
2020
Acute Care EMR 2020 Community Hospital Community Hospital
Acute Care EMR 2020 Large Hospital / IDN Large Hospital / IDN
2019
Acute Care EMR 2019 Community Hospital Community Hospital
Acute Care EMR 2019 Large Hospital / IDN Large Hospital / IDN
2018
Acute Care EMR 2018 Community Hospital Community Hospital
Acute Care EMR 2018 Large Hospital/IDN Large Hospital/IDN
2017
Acute Care EMR 2017 Community Hospital Community Hospital
Acute Care EMR 2017 Large Hospital/IDN Large Hospital/IDN
2015/2016
Acute Care EMR 2016 Acute Care EMR
Acute Care EMR 2016 Community Community
2014
Acute Care EMR 2014 Acute Care EMR
Acute Care EMR 2014 Community Community
2013
Other Acute Care EMR Solutions 2013 Community - 1-200 Beds Community - 1-200 Beds
Acute Care EMR 2013 Large - Over 200 Beds Large - Over 200 Beds
2012
Acute Care EMR 2012 Community - 1-200 Beds Community - 1-200 Beds
Acute Care EMR 2012 Large - Over 200 Beds Large - Over 200 Beds
2011
Acute Care EMR 2011 Community - 200 or Less Beds Community - 200 or Less Beds
Acute Care EMR 2011 Large - Over 200 Beds Large - Over 200 Beds
2010
Acute Care EMR 2010 Large - Over 200 Beds Large - Over 200 Beds
Acute Care EMR 2010 Small - 200 or Less Beds Small - 200 or Less Beds
2009
Acute Care EMR 2009 Acute Care EMR
Acute Care EMR 2009 Community Community
2008
Acute Care EMR 2008 Acute Care EMR
Acute Care EMR 2008 Community Community
2007
Acute Care CDR, Orders and Charting 2007 Community Community
Acute Care CDR, Orders and Charting 2007 Large Large
2006
Acute Care CDR & Orders/Charting 2006 Community Community
Acute Care CDR & Orders/Charting 2006 Large Large
2005
Acute Care CDR & Orders/Charting 2005 Large Large
Acute Care CDR & Orders/Charting 2005 Small Small
Related ReportsView All Reports
Market Share
KLAS article icon
US Hospital Market Share 2022
26 April 22    |   Paul Warburton and Tyson Blauer
EMR purchasing continued to be high in 2021, despite hospitals and health systems grappling with inflation, lingering complications from COVID-19, overburdened clinicians, and a historic nurse shortage. This report examines trends in EMR purchases that occurred in the US from January–December 2021. A Note about Acquisitions In 2021, Oracle entered the acute care EMR space through their acquisition of Cerner, becoming the second biggest EMR provider in the US. Additionally, at the beginning of 2022, Harris acquired Allscripts’ EMR technology, effectively increasing their number of inpatient beds by a factor of 17.
Performance
KLAS article icon
Patient Access 2021
09 December 21    |   Alex McIntosh and Dustin Cragun
Due to the ever-increasing complexity of revenue cycle management, organizations have historically had to supplement patient access functionality from their enterprise EMR vendor with third-party revenue cycle vendors. But with the push toward software consolidation, organizations would like their enterprise EMR vendors to further develop patient access capabilities and better meet customers’ growing needs. This report examines the patient access offerings of enterprise EMR vendors † Cerner, Epic, and MEDITECH and shares customers’ perception of how well positioned these vendors are to deliver functionality currently provided by third parties. To view performance data for third-party vendors, click here . † KLAS was unable to interview a sufficient number of Sunrise Financial Manager customers to include data for Allscripts’ patient access offering. What Is Patient Access? For the purposes of this report, patient access functionality includes address verification, cost estimates, coverage discovery, eligibility verification, medical necessity, prior authorizations, propensity to pay, registration QA, and scheduling. KLAS acknowledges this functionality is closely related to other areas like patient experience improvement, patient financial engagement, and patient intake management. To access data about these additional areas, view the relevant market segments on the KLAS website.
Performance
KLAS article icon
MEDITECH Complete Look 2021
08 June 21    |   Paul Warburton and Tyson Blauer
When making a go-forward enterprise decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This MEDITECH Expanse “complete look” provides a high-level analysis of the key IT systems that make up MEDITECH’s enterprise suite. (Other reports in the series do the same for Allscripts, Cerner, and Epic.) This report focuses on the core Expanse suite; data on MEDITECH’s MAGIC, C/S, and 6.x platforms is excluded.
Performance
KLAS article icon
Cerner Complete Look 2021
08 June 21    |   Coray Tate and Paul Warburton
When making a go-forward enterprise decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Cerner “complete look” provides a high-level analysis of the key IT systems that make up Cerner’s Millennium enterprise suite. (Other reports in the series do the same for Allscripts, Epic, and MEDITECH.)
Performance
KLAS article icon
Epic Complete Look 2021
08 June 21    |   Coray Tate and Paul Warburton
When making a go-forward enterprise decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Epic “complete look” provides a high-level analysis of the key IT systems that make up Epic’s enterprise suite. (Other reports in the series do the same for Allscripts, Cerner, and MEDITECH).
Performance
KLAS article icon
Allscripts Complete Look 2021
08 June 21    |   Paul Warburton and Tyson Blauer
When making a go-forward enterprise decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Allscripts Sunrise “complete look” provides a high-level analysis of the key IT systems that make up Allscripts’ enterprise suite. (Other reports in the series do the same for Cerner, Epic, and MEDITECH.) This report focuses on the core Sunrise suite and its supporting technology; data on Allscripts’ standalone ambulatory platforms (TouchWorks and Professional) is excluded.
Flash Insights
KLAS article icon
Information Blocking
12 May 21    |   Coray Tate and Paul Warburton
The final rule from the Office of the National Coordinator for Health Information Technology (ONC) regarding the 21st Century Cures Act went into effect April 5, 2021, and includes new regulations regarding interoperability and information blocking. Just before the rule’s start date, KLAS reached out to provider organizations to understand what they have done to prepare, what the biggest challenges were, and how they think the changes will impact interoperability. Feedback from 42 respondents is explored below.
Market Share
KLAS article icon
Small Community Hospital EMR Best Practices 2021
04 March 21    |   Paul Warburton and Tyson Blauer
With budget and resource constraints that necessitate strategic investment, it is imperative that small community hospitals (1–200 beds) understand how to drive success with the technologies already in their tool belt, especially their EMR. While EMR vendors are accountable for the quality of their technology and support, satisfaction with the EMR is also strongly influenced by factors within each organization’s control, including setting proper expectations, proactively addressing potential challenges, and empowering internal resources to overcome relationship and product gaps. What are the top EMR challenges faced by small hospitals, and what best practices can help them achieve satisfaction? Note: This report includes only primary, go-forward solutions. Excluded are supported yet not primary solutions such as athenahealth athenaClinicals for Hospitals and Health Systems, Allscripts Paragon, CPSI Centriq Clinicals (Healthland), and legacy MEDITECH solutions.

Konfidence

Konfidence level
Konfidence Level Description
Products must have at least 30 live organizations participating for software and at least 15 live organizations for professional services. Exception to this is Transcription Services (30).
Products must have at least 20 live organizations participating for software and at least 10 live organizations for professional services. Exception to this is Transcription Services (20).
Products must have at least 15 live organizations participating for software and at least 6 live organizations for professional services. Exception to this is Transcription Services
-
The Konfidence level on this product rating is low. These results are for early trend detection. As more performance data is received, the result is likely to have a wide variance.
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