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2023 Best In Klas

Acute Care EMR

Small - 1-150 Beds

REAL-TIME DATA

DECISION INSIGHTS

2023 Best In KLAS Acute Care EMR Small - 1-150 Beds

Acute Care EMR
Small - 1-150 Beds

Best in KLAS Winner

84.8
Overall Performance Score

REAL-TIME DATA

DECISION INSIGHTS

Ranked Solutions
Category average: 71.6
Software average: 80.3

Grading Scale

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

MEDITECH Expanse Acute Care EMR	84.8	n=31	N/A	B	A-	B-	B+	B	B+

Oracle Health (Cerner) Millennium PowerChart/CommunityWorks Clinicals	66	n=31	N/A	F	C	C-	C	D	F

TruBridge CPSI Evident Thrive EHR	61.1	n=27	N/A	D-	F	D	D	D+	D-
	50.0	100.0

Company/solution	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

MEDITECH Expanse Acute Care EMR 84.8 n=31	N/A	B	A-	B-	B+	B	B+
Oracle Health (Cerner) Millennium PowerChart/CommunityWorks Clinicals 66 n=31 COMMENTS	N/A	F	C	C-	C	D	F
TruBridge CPSI Evident Thrive EHR 61.1 n=27 COMMENTS	N/A	D-	F	D	D	D+	D-

Company/solution

MEDITECH
Expanse Acute Care EMR

84.8

n=31

Censinet assessment N/A

culture

B

loyalty

A-

operations

B-

product

B+

relationship

B

value

B+

Oracle Health
(Cerner) Millennium PowerChart/CommunityWorks Clinicals

66

n=31

Censinet assessment N/A

culture

F

loyalty

C

operations

C-

product

C

relationship

D

value

F

TruBridge
CPSI Evident Thrive EHR

61.1

n=27

Censinet assessment N/A

culture

D-

loyalty

F

operations

D

product

D

relationship

D+

value

D-

SolutionsNotRanked_Symbol

Solutions Not Ranked

L S NP C

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Altera Digital Health Paragon Clinicals (Allscripts) * [NP] L	49	n=8	F	F	F	F	F	F

athenahealth athenaClinicals for Hospitals & Health Systems * [NP] L S	58.1	n=8	F	F	C-	D-	F	B-

CPSI Centriq Clinicals (Healthland) * [NP] L NP	64.9	n=6	C+	F	C	D+	C	F

Epic Community Connect EpicCare EMR * [C] L C	86.8	n=14	A-	A	B	B+	B	B

MEDHOST Enterprise Clinicals * L	68	n=8	C+	D	C+	D	C	D

MEDITECH C/S Enterprise Medical Record v.5 and v.6 [NP] NP	77.4	n=18	C+	B	C+	C+	C	C

L S NP C

Company/solution	Overall performance score (100-point scale)	Total evaluations

Altera Digital Health Paragon Clinicals (Allscripts) * [NP] L culture F loyalty F operations F product F relationship F value F	49	n=8

athenahealth athenaClinicals for Hospitals & Health Systems * [NP] L S culture F loyalty F operations C- product D- relationship F value B-	58.1	n=8

CPSI Centriq Clinicals (Healthland) * [NP] L NP culture C+ loyalty F operations C product D+ relationship C value F	64.9	n=6

Epic Community Connect EpicCare EMR * [C] L C culture A- loyalty A operations B product B+ relationship B value B	86.8	n=14

MEDHOST Enterprise Clinicals * L culture C+ loyalty D operations C+ product D relationship C value D	68	n=8

MEDITECH C/S Enterprise Medical Record v.5 and v.6 [NP] NP culture C+ loyalty B operations C+ product C+ relationship C value C	77.4	n=18

L S NP C

Company/solution

Altera Digital Health
Paragon Clinicals (Allscripts) * [NP] L

49
n=8

culture

F

loyalty

F

operations

F

product

F

relationship

F

value

F

athenahealth
athenaClinicals for Hospitals & Health Systems * [NP] L S

58.1
n=8

culture

F

loyalty

F

operations

C-

product

D-

relationship

F

value

B-

CPSI
Centriq Clinicals (Healthland) * [NP] L NP

64.9
n=6

culture

C+

loyalty

F

operations

C

product

D+

relationship

C

value

F

Epic
Community Connect EpicCare EMR * [C] L C

86.8
n=14

culture

A-

loyalty

A

operations

B

product

B+

relationship

B

value

B

MEDHOST
Enterprise Clinicals * L

68
n=8

culture

C+

loyalty

D

operations

C+

product

D

relationship

C

value

D

MEDITECH
C/S Enterprise Medical Record v.5 and v.6 [NP] NP

77.4
n=18

culture

C+

loyalty

B

operations

C+

product

C+

relationship

C

value

C

OtherNotablePerformances_Symbol

Other notable performances in Acute Care EMR (Small - 1-150 Beds) Other notable performances

Solutions for which at least 95% of respondents answered yes.

Part of long-term plans?

MEDITECH
MEDITECH Expanse Acute Care EMR

n=30 97%

Part of Long Term Plans?

MEDITECH
MEDITECH Expanse Acute Care EMR

n=30 97%

Related Reports

View All Reports

MEDITECH Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This MEDITECH Expanse “complete look” provides a high-level analysis of the key products that make up MEDITECH’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and Oracle Health [Cerner] .) This report focuses on the core Expanse suite; data on MEDITECH’s MAGIC, C/S, and 6.x platforms is excluded.

Oracle Health (Cerner) Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)

Epic Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Epic “complete look” provides a high-level analysis of the key products that make up Epic’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Evident , MEDITECH , and Oracle Health [Cerner] .)

Altera Digital Health (Allscripts) Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Altera Digital Health (Allscripts) Sunrise “complete look” provides a high-level analysis of the key products that make up Altera Digital Health’s enterprise suite. (Other reports in the series do the same for Epic , Evident , MEDITECH , and Oracle Health [Cerner] .) This report focuses on the core Sunrise suite and its supporting technology; data on Altera Digital Health’s standalone ambulatory platforms (TouchWorks and Professional) is excluded.

Ambulatory Ecosystem athenahealth Complete Look 2023

01 June 23 | Aaron Gleave and Alex McIntosh

When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EMR and PM solutions. This athenahealth “complete look” provides a high-level analysis of the key IT components that make up athenahealth’s comprehensive suite. (Other reports in the series do the same for eClinicalWorks, Greenway Health, NextGen Healthcare, and Veradigm.)

US Hospital EMR Market Share 2023

23 May 23 | Paul Warburton and Tyson Blauer

EMR purchasing continued at a strong pace in 2022 and included a significant uptick in migrations and small-organization decisions. Improvements to clinician satisfaction, interoperability, and revenue cycle stability were the primary drivers. This report examines these and other trends in EMR purchases that occurred in the US January–December 2022.

Hallmarks of High-Performing Companies 2023

10 May 23 | Emily Paxman

HIT vendors consistently strive to live up to their customers’ expectations, and KLAS data shows that most vendors successfully keep all their promises. But in the last year, one in four healthcare organizations interviewed by KLAS report their vendor does not keep all promises. This report highlights where broken promises most often occur, the impact of broken promises on provider organizations, and how both organizations and vendors can ensure promises are kept, fostering better vendor/client trust and ultimately better patient care.

Ambulatory and Enterprise EMR Interoperability 2023

16 March 23 | Coray Tate and Paul Warburton

Interoperability is a continued area of critical focus for the healthcare industry. There is no question that progress is being made, but there is still significant room for improvement. For this report, KLAS talked to vendor-identified deep adopters to take a holistic look at the current state of interoperability in ambulatory and enterprise EMRs and measure how close we are to an ideal state. The results reveal each vendor’s strengths and weaknesses within various areas of interoperability.

Past Acute Care EMR Awards