Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2022 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Acute Care EMR

Community Hospital
 
 
2021 Best In KLAS Acute Care EMR  Community Hospital
Acute Care EMR
Community Hospital
 
 
Best in KLAS Winner
 


83.5
Overall Performance Score
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Solution Comparison
Category average: 76.8
Software average: 82.4
Grading Scale

Company/solution
Overall score
Total
evaluations
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
Censinet
assessment
                     
MEDITECH
Expanse Acute Care EMR  
83.5
n=31
0%
B-
B+
B-
B
B
B
         
 
 
 
 
 
 
Oracle Health (Cerner)
Cerner Millennium PowerChart/CommunityWorks Clinicals  
78.9
n=71
0%
C+
B
C+
B
B-
C-
         
 
 
 
 
 
 
Altera Digital Health
Allscripts Sunrise Acute Care  
69.6
n=18
N/A
D
C
C-
C
B-
D-
         
 
 
 
 
 
 
CPSI
Evident Thrive EHR  
65.1
n=21
0%
D
D+
D+
C-
D+
F
         
 
 
 
 
 
 
Altera Digital Health
Allscripts Paragon Clinicals  
56.7
n=26
0%
F
F
D
D
D-
F
 
50.0
100.0
 
*Limited Data
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
MEDITECH
Expanse Acute Care EMR
 
83.5
n=31
    0%
B-
B+
B-
B
B
B
Oracle Health (Cerner)
Cerner Millennium PowerChart/CommunityWorks Clinicals
 
78.9
n=71
    0%
C+
B
C+
B
B-
C-
Altera Digital Health
Allscripts Sunrise Acute Care
 
69.6
n=18
    N/A
D
C
C-
C
B-
D-
CPSI
Evident Thrive EHR
 
65.1
n=21
    0%
D
D+
D+
C-
D+
F
Altera Digital Health
Allscripts Paragon Clinicals
 
56.7
n=26
    0%
F
F
D
D
D-
F
Company/solution
MEDITECH
Expanse Acute Care EMR
83.5
n=31
 
Censinet assessment N/A
 
culture
B-
loyalty
B+
operations
B-
product
B
relationship
B
value
B
 
Oracle Health (Cerner)
Cerner Millennium PowerChart/CommunityWorks Clinicals
78.9
n=71
 
Censinet assessment N/A
 
culture
C+
loyalty
B
operations
C+
product
B
relationship
B-
value
C-
 
Altera Digital Health
Allscripts Sunrise Acute Care
69.6
n=18
 
Censinet assessment N/A
 
culture
D
loyalty
C
operations
C-
product
C
relationship
B-
value
D-
 
CPSI
Evident Thrive EHR
65.1
n=21
 
Censinet assessment N/A
 
culture
D
loyalty
D+
operations
D+
product
C-
relationship
D+
value
F
 
Altera Digital Health
Allscripts Paragon Clinicals
56.7
n=26
 
Censinet assessment N/A
 
culture
F
loyalty
F
operations
D
product
D
relationship
D-
value
F
 
 
 
 
 
 
 
 
 
Related Reports
 
 
Performance
KLAS article icon
Patient Access 2021
Due to the ever-increasing complexity of revenue cycle management, organizations have historically had to supplement patient access functionality from their enterprise EMR vendor with third-party revenue cycle vendors. But with the push toward software consolidation, organizations would like their enterprise EMR vendors to further develop patient access capabilities and better meet customers’ growing needs. This report examines the patient access offerings of enterprise EMR vendors † Cerner, Epic, and MEDITECH and shares customers’ perception of how well positioned these vendors are to deliver functionality currently provided by third parties. To view performance data for third-party vendors, click here . † KLAS was unable to interview a sufficient number of Sunrise Financial Manager customers to include data for Allscripts’ patient access offering. What Is Patient Access? For the purposes of this report, patient access functionality includes address verification, cost estimates, coverage discovery, eligibility verification, medical necessity, prior authorizations, propensity to pay, registration QA, and scheduling. KLAS acknowledges this functionality is closely related to other areas like patient experience improvement, patient financial engagement, and patient intake management. To access data about these additional areas, view the relevant market segments on the KLAS website.
 
 

Past Acute Care EMR Awards