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2023 Best In Klas

Acute Care EMR

Medium - 151-400 Beds

REAL-TIME DATA

DECISION INSIGHTS

2023 Best In KLAS Acute Care EMR Medium - 151-400 Beds

Acute Care EMR
Medium - 151-400 Beds

Best in KLAS Winner

91.9
Overall Performance Score

REAL-TIME DATA

DECISION INSIGHTS

Ranked Solutions
Category average: 72.0
Software average: 80.3

Grading Scale

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Epic EpicCare Inpatient EMR	91.9	n=16	N/A	A	A+	B+	A	A	B+

MEDITECH Expanse Acute Care EMR	81.9	n=19	N/A	B-	B+	C	B-	B-	B+

Oracle Health (Cerner) Millennium PowerChart/CommunityWorks Clinicals	67.5	n=24	N/A	D-	C+	C	C	D+	F
	50.0	100.0

Company/solution	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Epic EpicCare Inpatient EMR 91.9 n=16 COMMENTS	N/A	A	A+	B+	A	A	B+
MEDITECH Expanse Acute Care EMR 81.9 n=19	N/A	B-	B+	C	B-	B-	B+
Oracle Health (Cerner) Millennium PowerChart/CommunityWorks Clinicals 67.5 n=24 COMMENTS	N/A	D-	C+	C	C	D+	F

Company/solution

Epic
EpicCare Inpatient EMR

91.9

n=16

Censinet assessment N/A

culture

A

loyalty

A+

operations

B+

product

A

relationship

A

value

B+

MEDITECH
Expanse Acute Care EMR

81.9

n=19

Censinet assessment N/A

culture

B-

loyalty

B+

operations

C

product

B-

relationship

B-

value

B+

Oracle Health
(Cerner) Millennium PowerChart/CommunityWorks Clinicals

67.5

n=24

Censinet assessment N/A

culture

D-

loyalty

C+

operations

C

product

C

relationship

D+

value

F

SolutionsNotRanked_Symbol

Solutions Not Ranked

L C NP

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Altera Digital Health Paragon Clinicals (Allscripts) * L	37.6	n=9	F	F	F	F	F	F

Altera Digital Health Sunrise (Allscripts) * L	54.6	n=11	F	F	F	F	D	F

Epic Community Connect EpicCare EMR * [C] L C	85.8	n=6	B	A	B	A-	B-	C+

MEDITECH C/S Enterprise Medical Record v.5 and v.6 * [NP] L NP	78.7	n=12	C	B-	C+	C+	B+	B

L C NP

Company/solution	Overall performance score (100-point scale)	Total evaluations

Altera Digital Health Paragon Clinicals (Allscripts) * L culture F loyalty F operations F product F relationship F value F	37.6	n=9

Altera Digital Health Sunrise (Allscripts) * L culture F loyalty F operations F product F relationship D value F	54.6	n=11

Epic Community Connect EpicCare EMR * [C] L C culture B loyalty A operations B product A- relationship B- value C+	85.8	n=6

MEDITECH C/S Enterprise Medical Record v.5 and v.6 * [NP] L NP culture C loyalty B- operations C+ product C+ relationship B+ value B	78.7	n=12

L C NP

Company/solution

Altera Digital Health
Paragon Clinicals (Allscripts) * L

37.6
n=9

culture

F

loyalty

F

operations

F

product

F

relationship

F

value

F

Altera Digital Health
Sunrise (Allscripts) * L

54.6
n=11

culture

F

loyalty

F

operations

F

product

F

relationship

D

value

F

Epic
Community Connect EpicCare EMR * [C] L C

85.8
n=6

culture

B

loyalty

A

operations

B

product

A-

relationship

B-

value

C+

MEDITECH
C/S Enterprise Medical Record v.5 and v.6 * [NP] L NP

78.7
n=12

culture

C

loyalty

B-

operations

C+

product

C+

relationship

B+

value

B

OtherNotablePerformances_Symbol

Other notable performances in Acute Care EMR (Medium - 151-400 Beds) Other notable performances

Solutions for which at least 95% of respondents answered yes.

Keeps all promises?

Epic
Epic EpicCare Inpatient EMR

n=16 100%

Part of long-term plans?

Epic
Epic EpicCare Inpatient EMR

n=16 100%

MEDITECH
MEDITECH Expanse Acute Care EMR

n=19 100%

Would you buy again?

Epic
Epic EpicCare Inpatient EMR

n=16 100%

Keeps all promises?

Epic
Epic EpicCare Inpatient EMR

n=16 100%

Part of Long Term Plans?

Epic
Epic EpicCare Inpatient EMR

n=16 100%

MEDITECH
MEDITECH Expanse Acute Care EMR

n=19 100%

Would you buy again?

Epic
Epic EpicCare Inpatient EMR

n=16 100%

Related Reports

View All Reports

US Acute Care EHR Market Share 2024

17 May 24 | Paul Warburton and Tyson Blauer

Acute care EHR purchasing remained high throughout 2023. While market energy in 2022 was mostly driven by small organizations, the majority of 2023 purchases were the result of large multispecialty and specialty organizations making go-forward decisions. Of the 319 hospitals impacted by go-forward decisions (including migrations and specialty hospital wins), 79% were part of health systems while the remainder were standalone hospitals. Key decision drivers were acquisition activity and the need to streamline IT departments and improve clinical usability. This report examines these and other trends in EHR purchases that occurred in the US from January–December 2023.

Oracle Health (Cerner) Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)

Epic Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Epic “complete look” provides a high-level analysis of the key products that make up Epic’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Evident , MEDITECH , and Oracle Health [Cerner] .)

Altera Digital Health (Allscripts) Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Altera Digital Health (Allscripts) Sunrise “complete look” provides a high-level analysis of the key products that make up Altera Digital Health’s enterprise suite. (Other reports in the series do the same for Epic , Evident , MEDITECH , and Oracle Health [Cerner] .) This report focuses on the core Sunrise suite and its supporting technology; data on Altera Digital Health’s standalone ambulatory platforms (TouchWorks and Professional) is excluded.

Evident Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Evident (CPSI) “complete look” provides a high-level analysis of the key products that make up Evident’s core enterprise suite and its supporting technology. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , MEDITECH , and Oracle Health [Cerner] .)

MEDITECH Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This MEDITECH Expanse “complete look” provides a high-level analysis of the key products that make up MEDITECH’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and Oracle Health [Cerner] .) This report focuses on the core Expanse suite; data on MEDITECH’s MAGIC, C/S, and 6.x platforms is excluded.

Hallmarks of High-Performing Companies 2023

10 May 23 | Emily Paxman

HIT vendors consistently strive to live up to their customers’ expectations, and KLAS data shows that most vendors successfully keep all their promises. But in the last year, one in four healthcare organizations interviewed by KLAS report their vendor does not keep all promises. This report highlights where broken promises most often occur, the impact of broken promises on provider organizations, and how both organizations and vendors can ensure promises are kept, fostering better vendor/client trust and ultimately better patient care.

Ambulatory and Enterprise EMR Interoperability 2023

16 March 23 | Coray Tate and Paul Warburton

Interoperability is a continued area of critical focus for the healthcare industry. There is no question that progress is being made, but there is still significant room for improvement. For this report, KLAS talked to vendor-identified deep adopters to take a holistic look at the current state of interoperability in ambulatory and enterprise EMRs and measure how close we are to an ideal state. The results reveal each vendor’s strengths and weaknesses within various areas of interoperability.

Past Acute Care EMR Awards