A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 80.8
Software average: 80.3
Overall performance score (100-point scale) |
Trend (2022-2023) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
Epic
EpicCare Inpatient EMR 
|
89.4 |
N/A
|
n=177
|
A-
|
A
|
B
|
A-
|
A-
|
B+
|
|
| |
|
|
|
|
||||||
|
Oracle Health
(Cerner) Millennium PowerChart/CommunityWorks Clinicals
|
70.0 |
N/A
|
n=74
|
D+
|
C
|
C
|
C
|
C+
|
F
|
|
0.0 |
100.0 |
|||||||||
89.4
n=177
culture
A-
loyalty
A
operations
B
product
A-
relationship
A-
value
B+
culture
D+
loyalty
C
operations
C
product
C
relationship
C+
value
F
Additional Performance Insights
Additional Performance Insights
Ranked solutions for which at least 95% of respondents answered yes.
Keeps all promises?
Epic
EpicCare Inpatient EMR
EpicCare Inpatient EMR
n=156 95%
Part of long-term plans?
Epic
EpicCare Inpatient EMR
EpicCare Inpatient EMR
n=177 100%
Would you buy again?
Epic
EpicCare Inpatient EMR
EpicCare Inpatient EMR
n=172 99%
Keeps all promises?
Epic
EpicCare Inpatient EMR
EpicCare Inpatient EMR
n=156 95%
Part of Long Term Plans?
Epic
EpicCare Inpatient EMR
EpicCare Inpatient EMR
n=177 100%
Would you buy again?
Epic
EpicCare Inpatient EMR
EpicCare Inpatient EMR
n=172 99%
Solutions Not Ranked
Ordered alphabetically
L NP
|
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
Altera Digital Health
Sunrise (Allscripts) L |
63.8 |
n=18
|
F
|
F
|
C-
|
D+
|
C
|
D+
|
| |
|
|
|
|
||||
|
MEDHOST
Enterprise Clinicals L |
74.6 |
n=9
|
B-
|
C-
|
C+
|
C+
|
B
|
C-
|
| |
|
|
|
|
||||
|
MEDITECH
C/S Enterprise Medical Record v.5 and v.6 L NP |
70.2 |
n=7
|
C+
|
D+
|
C-
|
D+
|
C-
|
C+
|
L NP
&nbps;
Altera Digital Health
Sunrise (Allscripts) L
Sunrise (Allscripts) L
63.8
n=18
n=18
culture
F
loyalty
F
operations
C-
product
D+
relationship
C
value
D+
MEDHOST
Enterprise Clinicals L
Enterprise Clinicals L
74.6
n=9
n=9
culture
B-
loyalty
C-
operations
C+
product
C+
relationship
B
value
C-
MEDITECH
C/S Enterprise Medical Record v.5 and v.6 L NP
C/S Enterprise Medical Record v.5 and v.6 L NP
70.2
n=7
n=7
culture
C+
loyalty
D+
operations
C-
product
D+
relationship
C-
value
C+
