Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Acute Care EMR

Large - Over 400 Beds
 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 80.8
Software average: 80.3
Grading Scale

Overall performance score
(100-point scale)
Trend
(2022-2023)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Epic
EpicCare Inpatient EMR  
KLAS comments icon
89.4
N/A
n=177
A-
A
B
A-
A-
B+
         
 
 
 
 
 
Oracle Health
(Cerner) Millennium PowerChart/CommunityWorks Clinicals  
KLAS comments icon
70.0
N/A
n=74
D+
C
C
C
C+
F
 
50.0
100.0
 
 
culture
A-
loyalty
A
operations
B
product
A-
relationship
A-
value
B+
 
 
culture
D+
loyalty
C
operations
C
product
C
relationship
C+
value
F
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L  NP      
Overall Performance Score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Altera Digital Health
Sunrise (Allscripts)
L
63.8
n=18
F
F
C-
D+
C
D+
       
 
 
 
 
 
MEDHOST
Enterprise Clinicals L
74.6
n=9
B-
C-
C+
C+
B
C-
       
 
 
 
 
 
MEDITECH
C/S Enterprise Medical Record v.5 and v.6 L NP
70.2
n=7
C+
D+
C-
D+
C-
C+
 

L  NP      

&nbps;
Altera Digital Health
Sunrise (Allscripts) L
63.8
n=18
culture
F
loyalty
F
operations
C-
product
D+
relationship
C
value
D+
 

MEDHOST
Enterprise Clinicals L
74.6
n=9
culture
B-
loyalty
C-
operations
C+
product
C+
relationship
B
value
C-
 

MEDITECH
C/S Enterprise Medical Record v.5 and v.6 L NP
70.2
n=7
culture
C+
loyalty
D+
operations
C-
product
D+
relationship
C-
value
C+
 
 
 
 
Other Notable Performances Other Notable Performances
 


Ranked solutions for which at least 95% of respondents answered yes.
Keeps all promises?
Epic
EpicCare Inpatient EMR
n=156  95%
Part of long-term plans?
Epic
EpicCare Inpatient EMR
n=177  100%
Would you buy again?
Epic
EpicCare Inpatient EMR
n=172  99%
Keeps all promises?
Epic
EpicCare Inpatient EMR
n=156  95%
 
Part of Long Term Plans?
Epic
EpicCare Inpatient EMR
n=177  100%
Would you buy again?
Epic
EpicCare Inpatient EMR
n=172  99%
 
 
 
 
 
Related Reports
 
 
Performance
KLAS article icon
Small-Hospital EHR (1–200 Beds) 2024
Small acute care organizations face unique challenges—such as financial constraints and limited internal resources—that impact or even delay their EHR purchase decisions. As a result, according to KLAS’ 2024 acute care EHR market share report (which tracks all hospital EHR wins and losses), 42% of the small independent hospitals (1–200 beds) still use legacy systems. Still, progress is being made: between 2021 and 2023, KLAS validated go-forward EHR decisions made by 184 such hospitals (almost 14% of the market). This report examines how a sample of those organizations are faring with their new EHR, including what their decisions suggest about future buying energy in this space, how much value they have realized, and how their training experience has been. Note on Report Sample & Methodology: Data for this report comes from three main sources: (1) KLAS Decision Insights data, (2) KLAS market share data, and (3) KLAS performance data. KLAS Decision Insights data includes all EHR purchases from small standalone hospitals (1–200 beds) between August 2022 and August 2024. The rest of the data comes from a subset of small hospitals that have made an EHR purchase decision in the last three years and have been live for at least three months. Of the vendors with recent wins, only Epic, MEDITECH Expanse, Oracle Health, and TruBridge EHR have sufficient performance data to be included.
 
 

Past Acute Care EMR Awards