A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 76.2
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2023-2024) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
|
R1 RCM
R1 Physician RCM Services 
|
86.5 |
+6%
|
16
|
B+
|
B
|
B
|
B
|
B
|
||
| |
|
|
|
|||||||
|
nimble solutions
National Medical Billing Services Surgical RCM Services (ASC billing only)
|
58.6 |
N/A
|
23
|
F
|
F
|
D
|
D
|
F
|
||
50.0 |
100.0 |
|||||||||
86.5
16
loyalty
B+
operations
B
relationship
B
services
B
value
B
loyalty
F
operations
F
relationship
D
services
D
value
F
Solutions Not Ranked
Ordered alphabetically
L
|
Overall Performance Score (100-point scale) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
|
Access Healthcare
Ambulatory RCM Services L |
91 |
12
|
A
|
A-
|
A
|
B
|
B+
|
| |
|
|
|
||||
|
Guidehouse
Ambulatory RCM Services L |
89.7 |
6
|
A-
|
B+
|
A
|
B+
|
B+
|
| |
|
|
|
||||
|
IKS Health
IKS Revenue Cycle Management |
78.7 |
15
|
B-
|
C+
|
B+
|
C+
|
C-
|
L
&nbps;
Access Healthcare
Ambulatory RCM Services L
Ambulatory RCM Services L
91
12
12
loyalty
A
operations
A-
relationship
A
services
B
value
B+
Guidehouse
Ambulatory RCM Services L
Ambulatory RCM Services L
89.7
6
6
loyalty
A-
operations
B+
relationship
A
services
B+
value
B+
IKS Health
IKS Revenue Cycle Management
IKS Revenue Cycle Management
78.7
15
15
loyalty
B-
operations
C+
relationship
B+
services
C+
value
C-
