Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Extended Business Office

 
 
 
 
 
 
 
A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
 
 
Ranked Solutions
Category average: 82.6
Services average: 89.7
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Relationship
Services
Value
                   
Guidehouse
Extended Business Office  
KLAS comments icon
89.3
n=12
+1%
--
A-
A-
A-
A-
B
         
 
 
 
 
 
PwC
Extended Business Office  
KLAS comments icon
89.1
n=9
-4%
--
A
B+
A
B
B
         
 
 
 
 
 
Parallon
Extended Business Office  
KLAS comments icon
87.9
n=10
+2%
--
A
B
A-
B
B
         
 
 
 
 
 
R1
Tegria Extended Business Office  
KLAS comments icon
87.5
n=14
0%
--
B+
B
A
B
B
         
 
 
 
 
 
GeBBS Healthcare Solutions
Extended Business Office  
KLAS comments icon
82.1
n=8
-6%
--
B+
C
B
C
C+
         
 
 
 
 
 
AGS Health
Extended Business Office  
KLAS comments icon
76.1
n=18
-5%
--
C
C-
C+
C
C+
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Guidehouse
Extended Business Office
 
89.3
n=12
KLAS comments icon  COMMENTS
    +1%
--
A-
A-
A-
A-
B
PwC
Extended Business Office
 
89.1
n=9
KLAS comments icon  COMMENTS
    -4%
--
A
B+
A
B
B
Parallon
Extended Business Office
 
87.9
n=10
KLAS comments icon  COMMENTS
    +2%
--
A
B
A-
B
B
R1
Tegria Extended Business Office
 
87.5
n=14
KLAS comments icon  COMMENTS
    0%
--
B+
B
A
B
B
GeBBS Healthcare Solutions
Extended Business Office
 
82.1
n=8
KLAS comments icon  COMMENTS
    -6%
--
B+
C
B
C
C+
AGS Health
Extended Business Office
 
76.1
n=18
KLAS comments icon  COMMENTS
    -5%
--
C
C-
C+
C
C+
Company/solution
 
Censinet assessment N/A
 
culture
--
loyalty
A-
operations
A-
relationship
A-
services
A-
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
B+
relationship
A
services
B
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
B
relationship
A-
services
B
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
B+
operations
B
relationship
A
services
B
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
B+
operations
C
relationship
B
services
C
value
C+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
C
operations
C-
relationship
C+
services
C
value
C+
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L  C      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Relationship
Services
Value
                 
Cognizant
Extended Business Office *
L
82
n=4
--
B+
B-
B+
B-
C+
       
 
 
 
 
 
Firstsource
Extended Business Office *
L
80.8
n=5
--
C+
B
B+
C
B-
       
 
 
 
 
 
Savista
RCM Extended Business Office *
L
40.1
n=3
--
F
F
D-
F
F
       
 
 
 
 
 
State Collection Service
Extended Business Office [C]
C
89.3
n=13
--
A-
B+
A
B
B+
       
 
 
 
 
 
TruBridge
Extended Business Office * [NR]
L
89.8
n=5
--
A
B
A+
B
B
 

L  C      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Cognizant
Extended Business Office *
L
culture
--
loyalty
B+
operations
B-
relationship
B+
services
B-
value
C+
82
n=4
     
Firstsource
Extended Business Office *
L
culture
--
loyalty
C+
operations
B
relationship
B+
services
C
value
B-
80.8
n=5
     
Savista
RCM Extended Business Office *
L
culture
--
loyalty
F
operations
F
relationship
D-
services
F
value
F
40.1
n=3
     
State Collection Service
Extended Business Office [C]
C
culture
--
loyalty
A-
operations
B+
relationship
A
services
B
value
B+
89.3
n=13
     
TruBridge
Extended Business Office * [NR]
L
culture
--
loyalty
A
operations
B
relationship
A+
services
B
value
B
89.8
n=5
 

L  C      

Company/solution
Cognizant
Extended Business Office * L
82
n=4
culture
--
loyalty
B+
operations
B-
relationship
B+
services
B-
value
C+
 

Firstsource
Extended Business Office * L
80.8
n=5
culture
--
loyalty
C+
operations
B
relationship
B+
services
C
value
B-
 

Savista
RCM Extended Business Office * L
40.1
n=3
culture
--
loyalty
F
operations
F
relationship
D-
services
F
value
F
 

State Collection Service
Extended Business Office [C] C
89.3
n=13
culture
--
loyalty
A-
operations
B+
relationship
A
services
B
value
B+
 

TruBridge
Extended Business Office * [NR] L
89.8
n=5
culture
--
loyalty
A
operations
B
relationship
A+
services
B
value
B
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Extended Business Office Other notable performances
 


Solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
AGS Health
AGS Health Extended Business Office
n=18  100%
GeBBS Healthcare Solutions
GeBBS Healthcare Solutions Extended Business Office
n=8  100%
PwC
PwC Extended Business Office
n=9  100%
Tegria
Tegria Extended Business Office
n=14  100%
Would you buy again?
GeBBS Healthcare Solutions
GeBBS Healthcare Solutions Extended Business Office
n=6  100%
Parallon
Parallon Extended Business Office
n=10  100%
PwC
PwC Extended Business Office
n=9  100%
Avoids charging for every little thing?
AGS Health
AGS Health Extended Business Office
n=18  100%
GeBBS Healthcare Solutions
GeBBS Healthcare Solutions Extended Business Office
n=8  100%
PwC
PwC Extended Business Office
n=9  100%
Tegria
Tegria Extended Business Office
n=14  100%
 
Would you buy again?
GeBBS Healthcare Solutions
GeBBS Healthcare Solutions Extended Business Office
n=6  100%
Parallon
Parallon Extended Business Office
n=10  100%
PwC
PwC Extended Business Office
n=9  100%
 
 
 
 
 
Related Reports
 
 
 
 

Past Extended Business Office Awards