Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Extended Business Office

 
 
 
 
 
 
 
A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
 
 
Ranked Solutions
Category average: 86.4
Services average: 88.2
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2020-2021)
Loyalty
Operations
Relationship
Services
Value
                 
PwC
 
KLAS comments icon
96.8
n=18
0%
A+
A
A+
A
A
         
 
 
 
 
GeBBS Healthcare Solutions
 
KLAS comments icon
94.2
n=16
0%
A+
A
A+
B+
A-
         
 
 
 
 
Parallon
 
KLAS comments icon
93.2
n=19
0%
A
A-
A
B+
A-
         
 
 
 
 
Guidehouse
(formerly Navigant)  
KLAS comments icon
92.5
n=12
0%
A
B+
A
B+
A-
         
 
 
 
 
AGS Health
 
KLAS comments icon
90.1
n=17
N/A
A
B+
A
B+
B+
         
 
 
 
 
R1
MediRevv  
KLAS comments icon
87.9
n=17
0%
A-
B
A-
B
B
         
 
 
 
 
Avadyne Health
 
KLAS comments icon
86.4
n=6
0%
B
B+
B+
B+
B
         
 
 
 
 
Firstsource
MedAssist Firstsource  
KLAS comments icon
86.2
n=6
0%
A-
B
A-
B
C+
         
 
 
 
 
Cognizant
(Bolder)  
KLAS comments icon
81.4
n=6
0%
B
B-
C-
C+
B
         
 
 
 
 
TruBridge
HRG  
68.5
n=6
0%
C-
C
C
D+
D-
         
 
 
 
 
Savista
nThrive  
KLAS comments icon
43.8
n=9
0%
F
F
F
F
F
 
50.0
100.0
 
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
PwC
 
96.8
n=18
KLAS comments icon  COMMENTS
    0%
A+
A
A+
A
A
GeBBS Healthcare Solutions
 
94.2
n=16
KLAS comments icon  COMMENTS
    0%
A+
A
A+
B+
A-
Parallon
 
93.2
n=19
KLAS comments icon  COMMENTS
    0%
A
A-
A
B+
A-
Guidehouse
(formerly Navigant)
 
92.5
n=12
KLAS comments icon  COMMENTS
    0%
A
B+
A
B+
A-
AGS Health
 
90.1
n=17
KLAS comments icon  COMMENTS
    N/A
A
B+
A
B+
B+
R1
MediRevv
 
87.9
n=17
KLAS comments icon  COMMENTS
    0%
A-
B
A-
B
B
Avadyne Health
 
86.4
n=6
KLAS comments icon  COMMENTS
    0%
B
B+
B+
B+
B
Firstsource
MedAssist Firstsource
 
86.2
n=6
KLAS comments icon  COMMENTS
    0%
A-
B
A-
B
C+
Cognizant
(Bolder)
 
81.4
n=6
KLAS comments icon  COMMENTS
    0%
B
B-
C-
C+
B
TruBridge
HRG
 
68.5
n=6
    0%
C-
C
C
D+
D-
Savista
nThrive
 
43.8
n=9
KLAS comments icon  COMMENTS
    0%
F
F
F
F
F
Company/solution
96.8
n=18
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A+
services
A
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A+
services
B+
value
A-
 
KLAS comments icon  COMMENTS
93.2
n=19
 
Censinet assessment N/A
 
loyalty
A
operations
A-
relationship
A
services
B+
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A
operations
B+
relationship
A
services
B+
value
A-
 
KLAS comments icon  COMMENTS
90.1
n=17
 
Censinet assessment N/A
 
loyalty
A
operations
B+
relationship
A
services
B+
value
B+
 
KLAS comments icon  COMMENTS
87.9
n=17
 
Censinet assessment N/A
 
loyalty
A-
operations
B
relationship
A-
services
B
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
B
operations
B+
relationship
B+
services
B+
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A-
operations
B
relationship
A-
services
B
value
C+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
B
operations
B-
relationship
C-
services
C+
value
B
 
KLAS comments icon  COMMENTS
TruBridge
HRG
68.5
n=6
 
Censinet assessment N/A
 
loyalty
C-
operations
C
relationship
C
services
D+
value
D-
 
 
Censinet assessment N/A
 
loyalty
F
operations
F
relationship
F
services
F
value
F
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Loyalty
Operations
Relationship
Services
Value
               
Sagility (formerly HGS)
HGS *
L
87.8
n=3
A
--
A-
B
B
 

L      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Sagility (formerly HGS)
HGS *
L
loyalty
A
operations
--
relationship
A-
services
B
value
B
87.8
n=3
 

L      

Company/solution
Sagility (formerly HGS)
HGS * L
87.8
n=3
loyalty
A
operations
--
relationship
A-
services
B
value
B
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Extended Business Office Awards