Welcome

Close

For Healthcare Organizations

Browse by Category

Inpatient Clinical Care

Ambulatory & Post Acute Care

Global Solutions

Revenue Cycle Management

Healthcare Operations

Value Based Care

Security & Privacy

Services & Consulting

Imaging Systems

Payer Solutions

Trending Vendors

Back

Back

2021 Best In Klas

Extended Business Office

REAL-TIME DATA

2021 Best In KLAS Extended Business Office

Extended Business Office

Best in KLAS Winner

96.8
Overall Performance Score

REAL-TIME DATA

Ranked Solutions
Category average: 86.4
Services average: 88.2

Grading Scale

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2020-2021)	Loyalty	Operations	Relationship	Services	Value

PwC	96.8	n=18	0%	A+	A	A+	A	A

GeBBS Healthcare Solutions	94.2	n=16	0%	A+	A	A+	B+	A-

Parallon	93.2	n=19	0%	A	A-	A	B+	A-

Guidehouse (formerly Navigant)	92.5	n=12	0%	A	B+	A	B+	A-

AGS Health	90.1	n=17	N/A	A	B+	A	B+	B+

R1 RCM MediRevv	87.9	n=17	0%	A-	B	A-	B	B

Avadyne Health	86.4	n=6	0%	B	B+	B+	B+	B

Firstsource MedAssist Firstsource	86.2	n=6	0%	A-	B	A-	B	C+

Cognizant (Bolder)	81.4	n=6	0%	B	B-	C-	C+	B

TruBridge HRG	68.5	n=6	0%	C-	C	C	D+	D-

Savista nThrive	43.8	n=9	0%	F	F	F	F	F
	50.0	100.0

Company/solution	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

PwC 96.8 n=18 COMMENTS	0%	A+	A	A+	A	A
GeBBS Healthcare Solutions 94.2 n=16 COMMENTS	0%	A+	A	A+	B+	A-
Parallon 93.2 n=19 COMMENTS	0%	A	A-	A	B+	A-
Guidehouse (formerly Navigant) 92.5 n=12 COMMENTS	0%	A	B+	A	B+	A-
AGS Health 90.1 n=17 COMMENTS	N/A	A	B+	A	B+	B+
R1 RCM MediRevv 87.9 n=17 COMMENTS	0%	A-	B	A-	B	B
Avadyne Health 86.4 n=6 COMMENTS	0%	B	B+	B+	B+	B
Firstsource MedAssist Firstsource 86.2 n=6 COMMENTS	0%	A-	B	A-	B	C+
Cognizant (Bolder) 81.4 n=6 COMMENTS	0%	B	B-	C-	C+	B
TruBridge HRG 68.5 n=6	0%	C-	C	C	D+	D-
Savista nThrive 43.8 n=9 COMMENTS	0%	F	F	F	F	F

Company/solution

96.8

n=18

Censinet assessment N/A

loyalty

A+

operations

A

relationship

A+

services

A

value

A

GeBBS Healthcare Solutions

94.2

n=16

Censinet assessment N/A

loyalty

A+

operations

A

relationship

A+

services

B+

value

A-

93.2

n=19

Censinet assessment N/A

loyalty

A

operations

A-

relationship

A

services

B+

value

A-

Guidehouse
(formerly Navigant)

92.5

n=12

Censinet assessment N/A

loyalty

A

operations

B+

relationship

A

services

B+

value

A-

90.1

n=17

Censinet assessment N/A

loyalty

A

operations

B+

relationship

A

services

B+

value

B+

R1 RCM
MediRevv

87.9

n=17

Censinet assessment N/A

loyalty

A-

operations

B

relationship

A-

services

B

value

B

86.4

n=6

Censinet assessment N/A

loyalty

B

operations

B+

relationship

B+

services

B+

value

B

Firstsource
MedAssist Firstsource

86.2

n=6

Censinet assessment N/A

loyalty

A-

operations

B

relationship

A-

services

B

value

C+

Cognizant
(Bolder)

81.4

n=6

Censinet assessment N/A

loyalty

B

operations

B-

relationship

C-

services

C+

value

B

TruBridge
HRG

68.5

n=6

Censinet assessment N/A

loyalty

C-

operations

C

relationship

C

services

D+

value

D-

Savista
nThrive

43.8

n=9

Censinet assessment N/A

loyalty

F

operations

F

relationship

F

services

F

value

F

Solutions Not Ranked

L

Company/solution	Overall performance score (100-point scale)	Total evaluations	Loyalty	Operations	Relationship	Services	Value

Sagility (formerly HGS) HGS * L	87.8	n=3	A	--	A-	B	B

L

Company/solution	Overall performance score (100-point scale)	Total evaluations

Sagility (formerly HGS) HGS * L loyalty A operations -- relationship A- services B value B	87.8	n=3

L

Company/solution

Sagility (formerly HGS)
HGS * L

87.8
n=3

loyalty

A

operations

--

relationship

A-

services

B

value

B

Related Reports

View All Reports

Past Extended Business Office Awards