Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Extended Business Office

 
 
 
 
 
 
 
A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 86.4
Services average: 88.2
Grading Scale

Overall performance score
(100-point scale)
Trend
(2020-2021)
Total
evaluations
Loyalty
Operations
Relationship
Services
Value
                 
PwC
 
KLAS comments icon
96.8
0%
n=18
A+
A
A+
A
A
         
 
 
 
 
GeBBS Healthcare Solutions
 
KLAS comments icon
94.2
0%
n=16
A+
A
A+
B+
A-
         
 
 
 
 
Parallon
 
KLAS comments icon
93.2
0%
n=19
A
A-
A
B+
A-
         
 
 
 
 
Guidehouse
(formerly Navigant)  
KLAS comments icon
92.5
0%
n=12
A
B+
A
B+
A-
         
 
 
 
 
AGS Health
 
KLAS comments icon
90.1
N/A
n=17
A
B+
A
B+
B+
         
 
 
 
 
R1 RCM
MediRevv  
KLAS comments icon
87.9
0%
n=17
A-
B
A-
B
B
         
 
 
 
 
Avadyne Health
 
KLAS comments icon
86.4
0%
n=6
B
B+
B+
B+
B
         
 
 
 
 
Firstsource
MedAssist Firstsource  
KLAS comments icon
86.2
0%
n=6
A-
B
A-
B
C+
         
 
 
 
 
Cognizant
(Bolder)  
KLAS comments icon
81.4
0%
n=6
B
B-
C-
C+
B
         
 
 
 
 
TruBridge
HRG  
68.5
0%
n=6
C-
C
C
D+
D-
         
 
 
 
 
Savista
nThrive  
KLAS comments icon
43.8
0%
n=9
F
F
F
F
F
 
50.0
100.0
 
96.8
n=18
 
loyalty
A+
operations
A
relationship
A+
services
A
value
A
 
 
loyalty
A+
operations
A
relationship
A+
services
B+
value
A-
 
93.2
n=19
 
loyalty
A
operations
A-
relationship
A
services
B+
value
A-
 
 
loyalty
A
operations
B+
relationship
A
services
B+
value
A-
 
90.1
n=17
 
loyalty
A
operations
B+
relationship
A
services
B+
value
B+
 
 
loyalty
A-
operations
B
relationship
A-
services
B
value
B
 
 
loyalty
B
operations
B+
relationship
B+
services
B+
value
B
 
 
loyalty
A-
operations
B
relationship
A-
services
B
value
C+
 
 
loyalty
B
operations
B-
relationship
C-
services
C+
value
B
 
TruBridge
HRG
68.5
n=6
 
loyalty
C-
operations
C
relationship
C
services
D+
value
D-
 
 
loyalty
F
operations
F
relationship
F
services
F
value
F
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L      
Overall Performance Score
(100-point scale)
Total
evaluations
Loyalty
Relationship
Services
Value
             
Sagility (formerly HGS)
HGS
L
87.8
n=3
A
A-
B
B
 

L      

&nbps;
Sagility (formerly HGS)
HGS L
87.8
n=3
loyalty
A
relationship
A-
services
B
value
B
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Extended Business Office Awards

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