A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Category average: 86.4
Services average: 88.2
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2020-2021) |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
||
PwC
|
96.8 |
n=18
|
0%
|
A+
|
A
|
A+
|
A
|
A
|
||
| |
|
|
|
|||||||
|
GeBBS Healthcare Solutions
|
94.2 |
n=16
|
0%
|
A+
|
A
|
A+
|
B+
|
A-
|
||
| |
|
|
|
|||||||
|
Parallon
|
93.2 |
n=19
|
0%
|
A
|
A-
|
A
|
B+
|
A-
|
||
| |
|
|
|
|||||||
|
Guidehouse
(formerly Navigant)
|
92.5 |
n=12
|
0%
|
A
|
B+
|
A
|
B+
|
A-
|
||
| |
|
|
|
|||||||
|
AGS Health
|
90.1 |
n=17
|
N/A
|
A
|
B+
|
A
|
B+
|
B+
|
||
| |
|
|
|
|||||||
|
R1
MediRevv
|
87.9 |
n=17
|
0%
|
A-
|
B
|
A-
|
B
|
B
|
||
| |
|
|
|
|||||||
|
Avadyne Health
|
86.4 |
n=6
|
0%
|
B
|
B+
|
B+
|
B+
|
B
|
||
| |
|
|
|
|||||||
|
Firstsource
MedAssist Firstsource
|
86.2 |
n=6
|
0%
|
A-
|
B
|
A-
|
B
|
C+
|
||
| |
|
|
|
|||||||
|
Cognizant
(Bolder)
|
81.4 |
n=6
|
0%
|
B
|
B-
|
C-
|
C+
|
B
|
||
| |
|
|
|
|||||||
|
TruBridge
HRG |
68.5 |
n=6
|
0%
|
C-
|
C
|
C
|
D+
|
D-
|
||
| |
|
|
|
|||||||
|
Savista
nThrive
|
43.8 |
n=9
|
0%
|
F
|
F
|
F
|
F
|
F
|
||
50.0 |
100.0 |
|||||||||
Company/solution |
Trend
(2020-2021) |
 Culture |
 Loyalty |
 Operations |
 Product |
 Relationship |
 Value |
|
|
PwC
96.8
n=18
COMMENTS
|
0%
|
A+
|
A
|
A+
|
A
|
A
|
||
|
GeBBS Healthcare Solutions
94.2
n=16
COMMENTS
|
0%
|
A+
|
A
|
A+
|
B+
|
A-
|
||
|
Parallon
93.2
n=19
COMMENTS
|
0%
|
A
|
A-
|
A
|
B+
|
A-
|
||
|
Guidehouse
(formerly Navigant) 92.5
n=12
COMMENTS
|
0%
|
A
|
B+
|
A
|
B+
|
A-
|
||
|
AGS Health
90.1
n=17
COMMENTS
|
N/A
|
A
|
B+
|
A
|
B+
|
B+
|
||
|
R1
MediRevv 87.9
n=17
COMMENTS
|
0%
|
A-
|
B
|
A-
|
B
|
B
|
||
|
Avadyne Health
86.4
n=6
COMMENTS
|
0%
|
B
|
B+
|
B+
|
B+
|
B
|
||
|
Firstsource
MedAssist Firstsource 86.2
n=6
COMMENTS
|
0%
|
A-
|
B
|
A-
|
B
|
C+
|
||
|
Cognizant
(Bolder) 81.4
n=6
COMMENTS
|
0%
|
B
|
B-
|
C-
|
C+
|
B
|
||
|
TruBridge
HRG 68.5
n=6
|
0%
|
C-
|
C
|
C
|
D+
|
D-
|
||
|
Savista
nThrive 43.8
n=9
COMMENTS
|
0%
|
F
|
F
|
F
|
F
|
F
|
Company/solution
96.8
n=18
Censinet assessment N/A
loyalty
A+
operations
A
relationship
A+
services
A
value
A
COMMENTS
94.2
n=16
Censinet assessment N/A
loyalty
A+
operations
A
relationship
A+
services
B+
value
A-
COMMENTS
93.2
n=19
Censinet assessment N/A
loyalty
A
operations
A-
relationship
A
services
B+
value
A-
COMMENTS
92.5
n=12
Censinet assessment N/A
loyalty
A
operations
B+
relationship
A
services
B+
value
A-
COMMENTS
90.1
n=17
Censinet assessment N/A
loyalty
A
operations
B+
relationship
A
services
B+
value
B+
COMMENTS
87.9
n=17
Censinet assessment N/A
loyalty
A-
operations
B
relationship
A-
services
B
value
B
COMMENTS
86.4
n=6
Censinet assessment N/A
loyalty
B
operations
B+
relationship
B+
services
B+
value
B
COMMENTS
86.2
n=6
Censinet assessment N/A
loyalty
A-
operations
B
relationship
A-
services
B
value
C+
COMMENTS
81.4
n=6
Censinet assessment N/A
loyalty
B
operations
B-
relationship
C-
services
C+
value
B
COMMENTS
TruBridge
HRG
HRG
68.5
n=6
Censinet assessment N/A
loyalty
C-
operations
C
relationship
C
services
D+
value
D-
Solutions Not Ranked
L
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
Sagility (formerly HGS)
HGS * L |
87.8 |
n=3
|
A
|
--
|
A-
|
B
|
B
|
L
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
|
Sagility (formerly HGS)
HGS * L loyalty
A
operations
--
relationship
A-
services
B
value
B
|
87.8 |
n=3
|
L
Company/solution
Sagility (formerly HGS)
HGS * L
HGS * L
87.8
n=3
n=3
loyalty
A
operations
--
relationship
A-
services
B
value
B
