A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Market average: 84.0
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2021-2022) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
PwC
|
92.3 |
-5%
|
n=21
|
A
|
B+
|
A
|
A-
|
A-
|
||
|
|
|
|
|||||||
Guidehouse
(formerly Navigant) Extended Business Office |
88.4 |
-4%
|
n=12
|
A
|
A-
|
A-
|
A-
|
B-
|
||
|
|
|
|
|||||||
R1 RCM
MediRevv Extended Business Office |
87.3 |
-1%
|
n=19
|
A
|
B
|
A
|
B
|
B-
|
||
|
|
|
|
|||||||
GeBBS Healthcare Solutions
|
87.0 |
-8%
|
n=13
|
B+
|
B
|
A-
|
B-
|
B
|
||
|
|
|
|
|||||||
Tegria
Acclara Solutions Extended Business Office |
86.8 |
N/A
|
n=9
|
B
|
B
|
A
|
B
|
B
|
||
|
|
|
|
|||||||
Parallon
|
86.2 |
-8%
|
n=21
|
B+
|
B
|
B+
|
B
|
B
|
||
|
|
|
|
|||||||
AGS Health
|
80.3 |
-11%
|
n=13
|
B-
|
B-
|
B-
|
C+
|
C+
|
||
|
|
|
|
|||||||
Savista
RCM Extended Business Office (nThrive) |
68.8 |
+57%
|
n=10
|
D
|
C-
|
D+
|
C-
|
C-
|
||
50.0 |
100.0 |
Acclara Solutions Extended Business Office
Overall Performance Score (100-point scale) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
Avadyne Health
Extended Business Office L |
94.1 |
n=3
|
A
|
B+
|
A
|
A-
|
A
|
|
|
|
|
||||
Cognizant
Extended Business Office L |
70.1 |
n=5
|
C
|
C
|
D+
|
C-
|
D
|
|
|
|
|
||||
Firstsource
MedAssist (A Firstsource Company) Firstsource Extended Business Office L |
72.7 |
n=5
|
C
|
C-
|
B-
|
C
|
D
|
Extended Business Office L
n=3
Extended Business Office L
n=5
MedAssist (A Firstsource Company) Firstsource Extended Business Office L
n=5