2022 Best In KLAS Extended Business Office

Best in KLAS

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

Company/solution	Overall score	Total evaluations	Trend (2021-2022)	Culture	Loyalty	Operations	Relationship	Services	Value

PwC Extended Business Office	92.3	n=21	-5%	--	A	B+	A	A-	A-

Guidehouse (formerly Navigant) Extended Business Office	88.4	n=12	-4%	--	A	A-	A-	A-	B-

Acclara MediRevv Extended Business Office	87.3	n=19	-1%	--	A	B	A	B	B-

GeBBS Healthcare Solutions Extended Business Office	87	n=13	-8%	--	B+	B	A-	B-	B

Tegria Acclara Solutions Extended Business Office	86.8	n=9	N/A	--	B	B	A	B	B

Parallon Extended Business Office	86.2	n=21	-8%	--	B+	B	B+	B	B

AGS Health Extended Business Office	80.3	n=13	-11%	--	B-	B-	B-	C+	C+

Savista RCM Extended Business Office (nThrive)	68.8	n=10	+57%	--	D	C-	D+	C-	C-
	50.0	100.0		*Limited Data

Company/solution	Trend (2021-2022)	Culture	Loyalty	Operations	Product	Relationship	Value

PwC Extended Business Office 92.3 n=21 COMMENTS	-5%	--	A	B+	A	A-	A-
Guidehouse (formerly Navigant) Extended Business Office 88.4 n=12 COMMENTS	-4%	--	A	A-	A-	A-	B-
Acclara MediRevv Extended Business Office 87.3 n=19 COMMENTS	-1%	--	A	B	A	B	B-
GeBBS Healthcare Solutions Extended Business Office 87 n=13 COMMENTS	-8%	--	B+	B	A-	B-	B
Tegria Acclara Solutions Extended Business Office 86.8 n=9	N/A	--	B	B	A	B	B
Parallon Extended Business Office 86.2 n=21 COMMENTS	-8%	--	B+	B	B+	B	B
AGS Health Extended Business Office 80.3 n=13 COMMENTS	-11%	--	B-	B-	B-	C+	C+
Savista RCM Extended Business Office (nThrive) 68.8 n=10 COMMENTS	+57%	--	D	C-	D+	C-	C-

Company/solution	Overall performance score	Total evaluations	Culture	Loyalty	Operations	Relationship	Services	Value

Avadyne Health Extended Business Office * L	94.1	n=3	--	A	B+	A	A-	A

Cognizant Extended Business Office * L	70.1	n=5	--	C	C	D+	C-	D

Firstsource MedAssist (A Firstsource Company) Firstsource Extended Business Office * L	72.7	n=5	--	C	C-	B-	C	D

Company/solution	Overall performance score	Total evaluations

Avadyne Health Extended Business Office * L culture -- loyalty A operations B+ relationship A services A- value A	94.1	n=3

Cognizant Extended Business Office * L culture -- loyalty C operations C relationship D+ services C- value D	70.1	n=5

Firstsource MedAssist (A Firstsource Company) Firstsource Extended Business Office * L culture -- loyalty C operations C- relationship B- services C value D	72.7	n=5

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