Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2022 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2022 Best In Klas
 

Extended Business Office

 
 
 
 
 
 
 
A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 84.0
Services average: 89.7
Grading Scale

Overall performance score
(100-point scale)
Trend
(2021-2022)
Total
evaluations
Loyalty
Operations
Relationship
Services
Value
                 
PwC   KLAS comments icon
92.3
-5%
n=21
A
B+
A
A-
A-
         
 
 
 
 
Guidehouse
(formerly Navigant) Extended Business Office  
KLAS comments icon
88.4
-4%
n=12
A
A-
A-
A-
B-
         
 
 
 
 
R1 RCM
MediRevv Extended Business Office  
KLAS comments icon
87.3
-1%
n=19
A
B
A
B
B-
         
 
 
 
 
GeBBS Healthcare Solutions   KLAS comments icon
87.0
-8%
n=13
B+
B
A-
B-
B
         
 
 
 
 
Tegria
Acclara Solutions Extended Business Office  
86.8
N/A
n=9
B
B
A
B
B
         
 
 
 
 
Parallon   KLAS comments icon
86.2
-8%
n=21
B+
B
B+
B
B
         
 
 
 
 
AGS Health   KLAS comments icon
80.3
-11%
n=13
B-
B-
B-
C+
C+
         
 
 
 
 
Savista
RCM Extended Business Office (nThrive)  
KLAS comments icon
68.8
+57%
n=10
D
C-
D+
C-
C-
 
50.0
100.0
 
92.3
n=21
 
loyalty
A
operations
B+
relationship
A
services
A-
value
A-
 
 
loyalty
A
operations
A-
relationship
A-
services
A-
value
B-
 
 
loyalty
A
operations
B
relationship
A
services
B
value
B-
 
 
loyalty
B+
operations
B
relationship
A-
services
B-
value
B
 
Tegria
Acclara Solutions Extended Business Office
86.8
n=9
 
loyalty
B
operations
B
relationship
A
services
B
value
B
 
86.2
n=21
 
loyalty
B+
operations
B
relationship
B+
services
B
value
B
 
80.3
n=13
 
loyalty
B-
operations
B-
relationship
B-
services
C+
value
C+
 
 
loyalty
D
operations
C-
relationship
D+
services
C-
value
C-
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L      
Overall Performance Score
(100-point scale)
Total
evaluations
Loyalty
Operations
Relationship
Services
Value
               
Avadyne Health
Extended Business Office
L
94.1
n=3
A
B+
A
A-
A
       
 
 
 
 
Cognizant
Extended Business Office
L
70.1
n=5
C
C
D+
C-
D
       
 
 
 
 
Firstsource
MedAssist (A Firstsource Company) Firstsource Extended Business Office
L
72.7
n=5
C
C-
B-
C
D
 

L      

&nbps;
Avadyne Health
Extended Business Office L
94.1
n=3
loyalty
A
operations
B+
relationship
A
services
A-
value
A
 

Cognizant
Extended Business Office L
70.1
n=5
loyalty
C
operations
C
relationship
D+
services
C-
value
D
 

Firstsource
MedAssist (A Firstsource Company) Firstsource Extended Business Office L
72.7
n=5
loyalty
C
operations
C-
relationship
B-
services
C
value
D
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Extended Business Office Awards

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