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2020 Best in KLAS Population Health Management


2020 Best In KLAS Population Health Management

Segment Winner

 
 
Konfidence
2yr Trend
 
Culture
Loyalty
Operations
Product
Relationship
Value
Cedar Gate Technologies Logo
Konfidence
2yr Trend
Average Segment Score81.6
50
Enli Value Navigator
 
100
Culture
A
Loyalty
A
Operations
A
Product
A-
Relationship
A
Value
A
 
 

2

Azara Healthcare Logo
Konfidence
2yr Trend
SPH Analytics Population Care (MDInsight)
 
Culture
A
Loyalty
A
Operations
A-
Product
B+
Relationship
A
Value
A
 
 

3

HealthEC Logo
Konfidence
2yr Trend
Population Health Management Suite
 
Culture
A-
Loyalty
A
Operations
A-
Product
A-
Relationship
A
Value
A
 
 

4

Lightbeam Logo
Konfidence
2yr Trend
Population Health Management
 
Culture
B
Loyalty
A
Operations
B
Product
B+
Relationship
A-
Value
A
 
 

5

Epic Logo
Konfidence
2yr Trend
Healthy Planet
 
Culture
B+
Loyalty
A
Operations
B
Product
B
Relationship
A-
Value
B
 
 

6

Arcadia Logo
Konfidence
2yr Trend
Arcadia.io Arcadia Analytics
 
Culture
B
Loyalty
A
Operations
B-
Product
B
Relationship
A-
Value
B+
 
 

7

Health Catalyst Logo
Konfidence
2yr Trend
Population Health Applications
 
Culture
B+
Loyalty
A-
Operations
B-
Product
B
Relationship
A-
Value
A-
 
 

8

Optum Logo
Konfidence
2yr Trend
One Population Health
 
Culture
B
Loyalty
B-
Operations
B
Product
B-
Relationship
A-
Value
C+
 
 

9

Oracle Health Logo
Konfidence
2yr Trend
Cerner HealtheIntent Suite
 
Culture
C
Loyalty
B+
Operations
C+
Product
B-
Relationship
B-
Value
C+
 
 

10

Altera Digital Health Logo
Konfidence
2yr Trend
Allscripts CareInMotion
 
Culture
C
Loyalty
C
Operations
B-
Product
C
Relationship
C
Value
C+
 
 

11

athenahealth Logo
Konfidence
2yr Trend
Population Health
 
Culture
D+
Loyalty
D-
Operations
C
Product
D+
Relationship
C-
Value
B-
 
 

12

Philips Logo
Konfidence
2yr Trend
Wellcentive Advance Outcomes Manager
 
Software 81.1
Culture
D
Loyalty
D
Operations
C+
Product
D+
Relationship
C-
Value
C
 
 

Solutions Not Ranked

Limited Data Products

Score

CCMR *

63.9

PopulationManager« *

87.1

i2iTracks *

77.5

Watson Health Phytel *

83.4

Inc. Data Activation Platform *

89.9

Population Health Analytics *

75.4

Component [C], Not Primary [NP], Regional [R] or Limited Market Share [MS]

Aerial Health Coordinator (GSI Health) [R]*

68.2

*Does not meet minimum KLAS Konfidence level.

Trend does not include the Best KLAS score

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Want more insights into this segment?

More information about Population Health Management is available via the following KLAS products:

Circle Check Mark
Specialty Reports
Circle Check Mark
User Commentary

Past Population Health Management Awards

2024
Population Health Management 2024 Population Health Management
2023
Population Health Management 2023 Population Health Management
2022
Population Health Management 2022 Population Health Management
2021
Population Health Management 2021 Population Health Management
2020
Population Health Management 2020 Population Health Management
2019
Population Health 2019 Population Health
2018
Population Health 2018 Population Health
2017
Population Health 2017 Population Health
2015/2016
Population Health 2016 Population Health
2014
Population Health 2014 Population Health
Related ReportsView All Reports
Performance
KLAS article icon
Epic Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Epic “complete look” provides a high-level analysis of the key products that make up Epic’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Evident , MEDITECH , and Oracle Health [Cerner] .)
Performance
KLAS article icon
Altera Digital Health (Allscripts) Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Altera Digital Health (Allscripts) Sunrise “complete look” provides a high-level analysis of the key products that make up Altera Digital Health’s enterprise suite. (Other reports in the series do the same for Epic , Evident , MEDITECH , and Oracle Health [Cerner] .) This report focuses on the core Sunrise suite and its supporting technology; data on Altera Digital Health’s standalone ambulatory platforms (TouchWorks and Professional) is excluded.
Performance
KLAS article icon
Population Health Vendor Overview 2023
15 June 23    |   Andy Paulsen and Bradley Hunter
As more healthcare organizations start to leverage population health management (PHM) technology in their journey toward offering value-based care, they are sometimes uncertain about how well vendors can fulfill their unique needs, as PHM programs vary in breadth and complexity. This report—a follow-up to KLAS’ 2021 report —provides an overview of several PHM offerings to help readers understand (1) what types of organizations typically use the solutions, (2) what the customer experience is like, (3) which solutions see the most market energy and why, (4) which vendors facilitate value-based contract revenue, and (5) how broadly PHM capabilities are adopted. Note: Although there are six PHM pillars, one pillar—patient engagement—is not covered in this report (view the KLAS website for more information on this pillar).
Performance
KLAS article icon
Ambulatory Ecosystem athenahealth Complete Look 2023
01 June 23    |   Aaron Gleave and Alex McIntosh
When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EMR and PM solutions. This athenahealth “complete look” provides a high-level analysis of the key IT components that make up athenahealth’s comprehensive suite. (Other reports in the series do the same for eClinicalWorks, Greenway Health, NextGen Healthcare, and Veradigm.)
Point of Light
KLAS article icon
Points of Light 2023 Case Study 23
15 April 23    |   Aurene Wilford and Boyd Stewart
Poor interoperability between payers and providers negatively impacts many areas, including care quality, administrative workload, and documentation for regulatory requirements. With a shared goal of improving care for all patients, the collaborators in this case study worked together to automate the data exchange process and make it easier for providers to identify and close care gaps. This improved interoperability has increased preventive care, improved quality measure performance, and enabled providers to better address patient needs at the point of care.
Point of Light
KLAS article icon
Points of Light 2023 Case Study 11
14 April 23    |   Aurene Wilford and Boyd Stewart
Hoping to provide improved care management for individuals with high-risk chronic conditions, the collaborators in this case study launched a program aimed at providing deviceless remote patient monitoring for recently discharged individuals with hypertension, COPD, or congestive heart failure. If patient-entered data is outside the normal thresholds, virtual care navigators receive real-time alerts and can intervene to prevent the patient’s condition from deteriorating. Outcomes include reduced ED visits and readmissions as well as lower costs.
Perception
KLAS article icon
Value-Based Care Reimbursement 2022
17 November 22    |   Bradley Hunter and Cathy McCabe
Value-based care (VBC) has been established as a priority among healthcare organizations and payers as participants have gained more experience in managing their quality metrics and contracts, ultimately realizing returns on their investments. For this report, KLAS talked to 54 healthcare executives—including CEOs, CFOs, CIOs, CMIOs, COOs, VPs and directors of population health, and VPs of analytics—to gauge how they are moving beyond pay-for-performance into risk-bearing contracts over the next three years and their perceptions on which vendors can help them achieve their upcoming goals with VBC.
Performance
KLAS article icon
PHM Downside Risk 2021
14 October 21    |   Bradley Hunter and Cathy McCabe
In the United States, just 10% of the average healthcare organization’s revenue comes from downside risk contracts. However, several health systems are ahead of the curve, and their valuable insights on adopting downside risk can help peers figure out how to move the needle on value-based reimbursement (VBR). KLAS worked with population health management (PHM) vendors to identify which of their customers are most advanced in adoption of downside risk contracts and then conducted interviews with top executives at 15 of these organizations. We spoke with large, midsize, and small health systems as well as a handful of ACOs, highlighting the fact that with the right technology and organizational structure and buy-in, organizations of all types can make significant progress toward VBR. The Executive Insights portion of this report explores what outcomes the organizations have achieved as well as their aggregated insights regarding keys to success, lessons learned, and potential pitfalls. Case studies for each of the participating organizations provide additional detail and can be found in the Expanded Insights section of the report.

Konfidence

Konfidence level
Konfidence Level Description
Products must have at least 30 live organizations participating for software and at least 15 live organizations for professional services. Exception to this is Transcription Services (30).
Products must have at least 20 live organizations participating for software and at least 10 live organizations for professional services. Exception to this is Transcription Services (20).
Products must have at least 15 live organizations participating for software and at least 6 live organizations for professional services. Exception to this is Transcription Services
-
The Konfidence level on this product rating is low. These results are for early trend detection. As more performance data is received, the result is likely to have a wide variance.
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