2023 Best In KLAS Population Health Management

Healthcare organizations use many different data sources for care information and coordination, and data management is critical in order for organizations to deliver effectively on value-based care contracts. The Garage aims to help organizations on this front with Bridge, a value-based care platform. This report examines the Bridge customer experience.

With the rapid rise in value-based care contracts and emphasis on patient population health, healthcare provider organizations are looking for insights into specific populations and metrics to manage outcomes and coordinate care. COPE Health Solutions seeks to meet this need by providing analytics and visualizations of population health data through the Analytics for Risk Contracting (ARC) solution. This report takes a first look at customer satisfaction and key functionality adoption among ARC customers.

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)

Performance

Population Health Vendor Overview 2023

15 June 23 | Andy Paulsen and Bradley Hunter

As more healthcare organizations start to leverage population health management (PHM) technology in their journey toward offering value-based care, they are sometimes uncertain about how well vendors can fulfill their unique needs, as PHM programs vary in breadth and complexity. This report—a follow-up to KLAS’ 2021 report —provides an overview of several PHM offerings to help readers understand (1) what types of organizations typically use the solutions, (2) what the customer experience is like, (3) which solutions see the most market energy and why, (4) which vendors facilitate value-based contract revenue, and (5) how broadly PHM capabilities are adopted. Note: Although there are six PHM pillars, one pillar—patient engagement—is not covered in this report (view the KLAS website for more information on this pillar).

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Azara Healthcare DRVS	90.1	n=20	-3%	A-	A	A	A-	A	B

HealthEC Population Health Management Suite	89.5	n=17	-4%	A-	A	B+	B+	A	A-

Innovaccer Population Health	87.1	n=28	-3%	B	A-	B	B+	A-	A-

Epic Healthy Planet	85.6	n=52	+2%	B	A-	B	B	A-	B

NextGen Healthcare Population Health Analytics	84.3	n=18	-7%	B	A-	B	B	B+	B

Health Catalyst Population Health Applications	83.6	n=27	-4%	B	B+	B-	B-	A-	B+

Lightbeam Population Health Management	75.6	n=21	-12%	D+	C+	C+	B-	B-	C

Arcadia Analytics	75.0	n=46	-9%	D	B-	C	C	B-	B

Oracle Health (Cerner) HealtheIntent Suite	74.5	n=41	-4%	C-	B	C	C	C+	C
	50.0	100.0

Company/solution	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Azara Healthcare DRVS 90.1 n=20 COMMENTS	-3%	A-	A	A	A-	A	B
HealthEC Population Health Management Suite 89.5 n=17 COMMENTS	-4%	A-	A	B+	B+	A	A-
Innovaccer Population Health 87.1 n=28 COMMENTS	-3%	B	A-	B	B+	A-	A-
Epic Healthy Planet 85.6 n=52 COMMENTS	+2%	B	A-	B	B	A-	B
NextGen Healthcare Population Health Analytics 84.3 n=18 COMMENTS	-7%	B	A-	B	B	B+	B
Health Catalyst Population Health Applications 83.6 n=27 COMMENTS	-4%	B	B+	B-	B-	A-	B+
Lightbeam Population Health Management 75.6 n=21 COMMENTS	-12%	D+	C+	C+	B-	B-	C
Arcadia Analytics 75 n=46 COMMENTS	-9%	D	B-	C	C	B-	B
Oracle Health (Cerner) HealtheIntent Suite 74.5 n=41 COMMENTS	-4%	C-	B	C	C	C+	C

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Altera Digital Health CareInMotion (Allscripts) * L	80.5	n=14	C+	B	B	C+	B-	B-

Cedar Gate Technologies (Enli) Population Health * L	85.8	n=8	B	B	A-	B	A	B+

Optum Population Health Solutions * L	82.9	n=6	A-	B	A-	B	B+	D

Relevant Healthcare Analytics * [C] [R] L C	91.2	n=13	A+	A	B+	B+	A	A-

Salient Healthcare * L	89.8	n=15	A	A+	B	B	A	B+

Company/solution	Overall performance score (100-point scale)	Total evaluations

Altera Digital Health CareInMotion (Allscripts) * L culture C+ loyalty B operations B product C+ relationship B- value B-	80.5	n=14

Cedar Gate Technologies (Enli) Population Health * L culture B loyalty B operations A- product B relationship A value B+	85.8	n=8

Optum Population Health Solutions * L culture A- loyalty B operations A- product B relationship B+ value D	82.9	n=6

Relevant Healthcare Analytics * [C] [R] L C culture A+ loyalty A operations B+ product B+ relationship A value A-	91.2	n=13

Salient Healthcare * L culture A loyalty A+ operations B product B relationship A value B+	89.8	n=15

Population Health Management

Past Population Health Management Awards

Contact KLAS

Tell us about your organization

How can we help you?