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2023 Best In Klas

Population Health Management

REAL-TIME DATA

DECISION INSIGHTS

2023 Best In KLAS Population Health Management

Population Health Management

Best in KLAS Winner

90.1
Overall Performance Score

REAL-TIME DATA

DECISION INSIGHTS

Ranked Solutions
Category average: 82.7
Software average: 80.3

Grading Scale

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Azara Healthcare DRVS	90.1	n=20	-3%	A-	A	A	A-	A	B

HealthEC Population Health Management Suite	89.5	n=17	-4%	A-	A	B+	B+	A	A-

Innovaccer Population Health	87.1	n=28	-3%	B	A-	B	B+	A-	A-

Epic Healthy Planet	85.6	n=52	+2%	B	A-	B	B	A-	B

NextGen Healthcare Population Health Analytics	84.3	n=18	-7%	B	A-	B	B	B+	B

Health Catalyst Population Health Applications	83.6	n=27	-4%	B	B+	B-	B-	A-	B+

Lightbeam Population Health Management	75.6	n=21	-12%	D+	C+	C+	B-	B-	C

Arcadia Analytics	75.0	n=46	-9%	D	B-	C	C	B-	B

Oracle Health (Cerner) HealtheIntent Suite	74.5	n=41	-4%	C-	B	C	C	C+	C
	50.0	100.0

Company/solution

Azara Healthcare
DRVS

90.1

n=20

culture

A-

loyalty

A

operations

A

product

A-

relationship

A

value

B

HealthEC
Population Health Management Suite

89.5

n=17

culture

A-

loyalty

A

operations

B+

product

B+

relationship

A

value

A-

Innovaccer
Population Health

87.1

n=28

culture

B

loyalty

A-

operations

B

product

B+

relationship

A-

value

A-

Epic
Healthy Planet

85.6

n=52

culture

B

loyalty

A-

operations

B

product

B

relationship

A-

value

B

NextGen Healthcare
Population Health Analytics

84.3

n=18

culture

B

loyalty

A-

operations

B

product

B

relationship

B+

value

B

Health Catalyst
Population Health Applications

83.6

n=27

culture

B

loyalty

B+

operations

B-

product

B-

relationship

A-

value

B+

Lightbeam
Population Health Management

75.6

n=21

culture

D+

loyalty

C+

operations

C+

product

B-

relationship

B-

value

C

Arcadia
Analytics

75

n=46

culture

D

loyalty

B-

operations

C

product

C

relationship

B-

value

B

Oracle Health
(Cerner) HealtheIntent Suite

74.5

n=41

culture

C-

loyalty

B

operations

C

product

C

relationship

C+

value

C

Solutions Not Ranked

Ordered alphabetically

L C

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Altera Digital Health CareInMotion (Allscripts) * L	80.5	n=14	C+	B	B	C+	B-	B-

Cedar Gate Technologies (Enli) Population Health * L	85.8	n=8	B	B	A-	B	A	B+

Optum Population Health Solutions * L	82.9	n=6	A-	B	A-	B	B+	D

Relevant Healthcare Analytics * [C] [R] L C	91.2	n=13	A+	A	B+	B+	A	A-

Salient Healthcare * L	89.8	n=15	A	A+	B	B	A	B+

L C

Company/solution

Altera Digital Health
CareInMotion (Allscripts) * L

80.5
n=14

culture

C+

loyalty

B

operations

B

product

C+

relationship

B-

value

B-

Cedar Gate Technologies
(Enli) Population Health * L

85.8
n=8

culture

B

loyalty

B

operations

A-

product

B

relationship

A

value

B+

Optum
Population Health Solutions * L

82.9
n=6

culture

A-

loyalty

B

operations

A-

product

B

relationship

B+

value

D

Relevant Healthcare
Analytics * [C] [R] L C

91.2
n=13

culture

A+

loyalty

A

operations

B+

product

B+

relationship

A

value

A-

Salient Healthcare
* L

89.8
n=15

culture

A

loyalty

A+

operations

B

product

B

relationship

A

value

B+

Other notable performances in Population Health Management Other notable performances

Ranked solutions for which at least 95% of respondents answered yes.

Avoids charging for every little thing?

Health Catalyst
Health Catalyst Population Health Applications

n=23 96%

Part of long-term plans?

Epic
Epic Healthy Planet

n=52 100%

HealthEC
HealthEC Population Health Management Suite

n=17 100%

Innovaccer
Innovaccer Population Health

n=33 97%

Would you buy again?

NextGen Healthcare
NextGen Healthcare Population Health Analytics

n=17 100%

Epic
Epic Healthy Planet

n=48 96%

Azara Healthcare
Azara Healthcare DRVS

n=19 95%

Avoids charging for every little thing?

Health Catalyst
Health Catalyst Population Health Applications

n=23 96%

Part of Long Term Plans?

Epic
Epic Healthy Planet

n=52 100%

HealthEC
HealthEC Population Health Management Suite

n=17 100%

Innovaccer
Innovaccer Population Health

n=33 97%

Would you buy again?

NextGen Healthcare
NextGen Healthcare Population Health Analytics

n=17 100%

Epic
Epic Healthy Planet

n=48 96%

Azara Healthcare
Azara Healthcare DRVS

n=19 95%

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When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Altera Digital Health (Allscripts) Sunrise “complete look” provides a high-level analysis of the key products that make up Altera Digital Health’s enterprise suite. (Other reports in the series do the same for Epic , Evident , MEDITECH , and Oracle Health [Cerner] .) This report focuses on the core Sunrise suite and its supporting technology; data on Altera Digital Health’s standalone ambulatory platforms (TouchWorks and Professional) is excluded.

Population Health Vendor Overview 2023

15 June 23 | Andy Paulsen and Bradley Hunter

As more healthcare organizations start to leverage population health management (PHM) technology in their journey toward offering value-based care, they are sometimes uncertain about how well vendors can fulfill their unique needs, as PHM programs vary in breadth and complexity. This report—a follow-up to KLAS’ 2021 report —provides an overview of several PHM offerings to help readers understand (1) what types of organizations typically use the solutions, (2) what the customer experience is like, (3) which solutions see the most market energy and why, (4) which vendors facilitate value-based contract revenue, and (5) how broadly PHM capabilities are adopted. Note: Although there are six PHM pillars, one pillar—patient engagement—is not covered in this report (view the KLAS website for more information on this pillar).

Points of Light 2023 Case Study 23

15 April 23 | Aurene Wilford and Boyd Stewart

Poor interoperability between payers and providers negatively impacts many areas, including care quality, administrative workload, and documentation for regulatory requirements. With a shared goal of improving care for all patients, the collaborators in this case study worked together to automate the data exchange process and make it easier for providers to identify and close care gaps. This improved interoperability has increased preventive care, improved quality measure performance, and enabled providers to better address patient needs at the point of care.

Points of Light 2023 Case Study 11

14 April 23 | Aurene Wilford and Boyd Stewart

Hoping to provide improved care management for individuals with high-risk chronic conditions, the collaborators in this case study launched a program aimed at providing deviceless remote patient monitoring for recently discharged individuals with hypertension, COPD, or congestive heart failure. If patient-entered data is outside the normal thresholds, virtual care navigators receive real-time alerts and can intervene to prevent the patient’s condition from deteriorating. Outcomes include reduced ED visits and readmissions as well as lower costs.

Past Population Health Management Awards