2024 Best In KLAS Population Health Management

Healthcare organizations use many different data sources for care information and coordination, and data management is critical in order for organizations to deliver effectively on value-based care contracts. The Garage aims to help organizations on this front with Bridge, a value-based care platform. This report examines the Bridge customer experience.

With the rapid rise in value-based care contracts and emphasis on patient population health, healthcare provider organizations are looking for insights into specific populations and metrics to manage outcomes and coordinate care. COPE Health Solutions seeks to meet this need by providing analytics and visualizations of population health data through the Analytics for Risk Contracting (ARC) solution. This report takes a first look at customer satisfaction and key functionality adoption among ARC customers.

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)

Performance

Population Health Vendor Overview 2023

15 June 23 | Andy Paulsen and Bradley Hunter

As more healthcare organizations start to leverage population health management (PHM) technology in their journey toward offering value-based care, they are sometimes uncertain about how well vendors can fulfill their unique needs, as PHM programs vary in breadth and complexity. This report—a follow-up to KLAS’ 2021 report —provides an overview of several PHM offerings to help readers understand (1) what types of organizations typically use the solutions, (2) what the customer experience is like, (3) which solutions see the most market energy and why, (4) which vendors facilitate value-based contract revenue, and (5) how broadly PHM capabilities are adopted. Note: Although there are six PHM pillars, one pillar—patient engagement—is not covered in this report (view the KLAS website for more information on this pillar).

	Overall performance score (100-point scale)	Trend (2023-2024)	# of unique orgs	Culture	Loyalty	Operations	Product	Relationship	Value

Azara Healthcare DRVS	92.5	+3%	16	A	A+	A	A-	A-	B+

Innovaccer Population Health	90.2	+4%	25	B+	A	A-	B+	A+	A-

Lightbeam Population Health Management	89.1	+18%	19	B+	A	B+	B+	A	A-

Epic Healthy Planet	86.0	+1%	43	B	A-	B	B	B+	B+

NextGen Healthcare Population Health Analytics	82.6	-2%	15	B-	B+	B	B-	B+	B-

Health Catalyst Population Health Applications	74.9	-10%	17	C	C	C+	C+	B-	C+

Oracle Health Population Health Platform	74.6	0%	24	D+	B-	C	C	C+	C

Arcadia Analytics	73.1	-3%	31	D	B-	C	C	C+	C+
	50.0	100.0

	Overall Performance Score (100-point scale)	# of unique orgs	Culture	Loyalty	Operations	Product	Relationship	Value

Elligint Health HealthEC Population Health Management Suite L	82.9	9	B-	B+	B	B-	B+	B

Optum Population Health Solutions L	81.5	6	B+	B	B+	B-	B+	C

Relevant Healthcare Analytics L C	90.6	10	A	A	B+	B+	A-	A

Salient Healthcare Salient Healthcare L	93.1	8	A	A+	B+	A-	A+	A

Population Health Management

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