2021 Best In KLAS Population Health Management

Healthcare organizations use many different data sources for care information and coordination, and data management is critical in order for organizations to deliver effectively on value-based care contracts. The Garage aims to help organizations on this front with Bridge, a value-based care platform. This report examines the Bridge customer experience.

With the rapid rise in value-based care contracts and emphasis on patient population health, healthcare provider organizations are looking for insights into specific populations and metrics to manage outcomes and coordinate care. COPE Health Solutions seeks to meet this need by providing analytics and visualizations of population health data through the Analytics for Risk Contracting (ARC) solution. This report takes a first look at customer satisfaction and key functionality adoption among ARC customers.

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)

Performance

Population Health Vendor Overview 2023

15 June 23 | Andy Paulsen and Bradley Hunter

As more healthcare organizations start to leverage population health management (PHM) technology in their journey toward offering value-based care, they are sometimes uncertain about how well vendors can fulfill their unique needs, as PHM programs vary in breadth and complexity. This report—a follow-up to KLAS’ 2021 report —provides an overview of several PHM offerings to help readers understand (1) what types of organizations typically use the solutions, (2) what the customer experience is like, (3) which solutions see the most market energy and why, (4) which vendors facilitate value-based contract revenue, and (5) how broadly PHM capabilities are adopted. Note: Although there are six PHM pillars, one pillar—patient engagement—is not covered in this report (view the KLAS website for more information on this pillar).

	Overall performance score (100-point scale)	Trend (2020-2021)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Innovaccer Inc. Data Activation Platform	93.8	N/A	n=22	A	A	A-	A	A+	A+

Azara Healthcare DRVS (Primarily FQHC)	93.0	N/A	n=15	A	A+	A	A	A	A

Azara Healthcare SPH Analytics Population Care	92.3	0%	n=19	A	A	A-	A-	A	A

Elligint Health HealthEC Population Health Management Suite	91.9	0%	n=22	A-	A-	A	A	A+	A

Cedar Gate Technologies Enli Value Navigator	91.4	0%	n=24	A	A	A	B+	A	A

Health Catalyst Population Health Applications	87.0	0%	n=22	B	A	B	B	A	B+

Arcadia Arcadia.io Arcadia Analytics	86.7	0%	n=36	B-	A-	B	B+	A	A-

Epic Healthy Planet	85.6	0%	n=54	B	A-	B	B	B+	B+

Lightbeam Population Health Management	85.6	0%	n=25	B+	A-	B	B	A-	B+

NextGen Healthcare Population Health Analytics	85.2	N/A	n=16	B	B+	B+	B	A-	B-

Optum Population Health Solutions	80.3	0%	n=22	B-	B-	B-	B-	B+	B

Oracle Health Cerner HealtheIntent Suite	78.3	0%	n=43	C-	B	C+	B-	B	B-
	50.0	100.0

	Overall Performance Score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Altera Digital Health Allscripts CareInMotion L	77.6	n=12	C-	B-	B	C	B-	B

athenahealth Population Health L	72.8	n=10	D+	C-	C+	C	C	B-

i2i Population Health i2iTracks L	82.8	n=12	B	B	B	B-	B	A-

IBM Watson Health Phytel L	82.9	n=6	A-	C+	B	B-	B	A-

Relevant Healthcare Analytics (Regional - West) L C	93.1	n=11	A	A+	B+	A-	A	A+

Salient Healthcare Salient Dashboard Miner L	88.2	n=7	B+	B+	A-	B+	B+	A

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