2022 Best In KLAS Population Health Management

Healthcare organizations use many different data sources for care information and coordination, and data management is critical in order for organizations to deliver effectively on value-based care contracts. The Garage aims to help organizations on this front with Bridge, a value-based care platform. This report examines the Bridge customer experience.

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Epic “complete look” provides a high-level analysis of the key products that make up Epic’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Evident , MEDITECH , and Oracle Health [Cerner] .)

Performance

Population Health Vendor Overview 2023

15 June 23 | Andy Paulsen and Bradley Hunter

As more healthcare organizations start to leverage population health management (PHM) technology in their journey toward offering value-based care, they are sometimes uncertain about how well vendors can fulfill their unique needs, as PHM programs vary in breadth and complexity. This report—a follow-up to KLAS’ 2021 report —provides an overview of several PHM offerings to help readers understand (1) what types of organizations typically use the solutions, (2) what the customer experience is like, (3) which solutions see the most market energy and why, (4) which vendors facilitate value-based contract revenue, and (5) how broadly PHM capabilities are adopted. Note: Although there are six PHM pillars, one pillar—patient engagement—is not covered in this report (view the KLAS website for more information on this pillar).

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2021-2022)	Culture	Loyalty	Operations	Product	Relationship	Value

HealthEC Population Health Management Suite	93.5	n=20	+2%	A	A+	A-	A-	A+	A

Azara Healthcare DRVS (primarily ambulatory and FQHC)	93.3	n=21	N/A	A	A+	A	A-	A+	A-

Cedar Gate Technologies Value Navigator	91.9	n=22	+1%	A	A	A	A-	A	A

Salient Healthcare	91.8	n=22	+4%	A	A+	B+	B+	A	A

NextGen Healthcare Population Health Analytics	90.6	n=23	+6%	A-	A+	A-	A-	A	B+

Innovaccer Data Activation Platform	89.6	n=38	-4%	B+	A	B	A-	A-	A

Health Catalyst Population Health Applications	86.8	n=29	0%	B	A-	B	B	A-	A-

Lightbeam Population Health Management	85.7	n=18	0%	B	B+	B	B	A-	A-

Epic Healthy Planet	84.1	n=49	-2%	B	A-	B	B-	A-	B-

Arcadia Arcadia.io Arcadia Analytics	82.3	n=31	-5%	C-	B+	C+	B	B+	A-

Oracle Health Cerner HealtheIntent Suite	77.8	n=56	-1%	C	B	C	C+	B	C+
	50.0	100.0

Company/solution	Trend (2021-2022)	Culture	Loyalty	Operations	Product	Relationship	Value

HealthEC Population Health Management Suite 93.5 n=20 COMMENTS	+2%	A	A+	A-	A-	A+	A
Azara Healthcare DRVS (primarily ambulatory and FQHC) 93.3 n=21 COMMENTS	N/A	A	A+	A	A-	A+	A-
Cedar Gate Technologies Value Navigator 91.9 n=22 COMMENTS	+1%	A	A	A	A-	A	A
Salient Healthcare 91.8 n=22 COMMENTS	+4%	A	A+	B+	B+	A	A
NextGen Healthcare Population Health Analytics 90.6 n=23 COMMENTS	+6%	A-	A+	A-	A-	A	B+
Innovaccer Data Activation Platform 89.6 n=38 COMMENTS	-4%	B+	A	B	A-	A-	A
Health Catalyst Population Health Applications 86.8 n=29 COMMENTS	0%	B	A-	B	B	A-	A-
Lightbeam Population Health Management 85.7 n=18 COMMENTS	0%	B	B+	B	B	A-	A-
Epic Healthy Planet 84.1 n=49 COMMENTS	-2%	B	A-	B	B-	A-	B-
Arcadia Arcadia.io Arcadia Analytics 82.3 n=31 COMMENTS	-5%	C-	B+	C+	B	B+	A-
Oracle Health Cerner HealtheIntent Suite 77.8 n=56 COMMENTS	-1%	C	B	C	C+	B	C+

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Altera Digital Health Allscripts CareInMotion * L	78.7	n=13	B-	C+	B-	B-	C+	C+

Optum Population Health Solutions * L	73.9	n=7	B-	C	C+	C	C	C

Relevant Healthcare Analytics (Regional - West) * [C] L C	92	n=12	A	A+	B+	B+	A	A

Company/solution	Overall performance score (100-point scale)	Total evaluations

Altera Digital Health Allscripts CareInMotion * L culture B- loyalty C+ operations B- product B- relationship C+ value C+	78.7	n=13

Optum Population Health Solutions * L culture B- loyalty C operations C+ product C relationship C value C	73.9	n=7

Relevant Healthcare Analytics (Regional - West) * [C] L C culture A loyalty A+ operations B+ product B+ relationship A value A	92	n=12

Population Health Management

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