Population Health Vendor Overview 2023
15 June 23
| Andy Paulsen and Bradley Hunter
As more healthcare organizations start to leverage population health management (PHM) technology in their journey toward offering value-based care, they are sometimes uncertain about how well vendors can fulfill their unique needs, as PHM programs vary in breadth and complexity. This report—a follow-up to KLAS’ 2021 report —provides an overview of several PHM offerings to help readers understand (1) what types of organizations typically use the solutions, (2) what the customer experience is like, (3) which solutions see the most market energy and why, (4) which vendors facilitate value-based contract revenue, and (5) how broadly PHM capabilities are adopted.
Note: Although there are six PHM pillars, one pillar—patient engagement—is not covered in this report (view the KLAS website for more information on this pillar).
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CEO/President
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Without the kind of people process, technology, and infrastructure we...
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I can communicate with the top executives at Lightbeam anytime. A year...
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The vendor is great at support. We have tremendous stability in terms...
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We have a product that engages our high-risk patients with community...
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We are now working on managing how to measure the benefit from a...
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The good news is that this system is what keeps a lot of...
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The vendor must recognize that data and analytics are one thing. Being...
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Lightbeam is really progressive. A lot of people say their system can...
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Things are going really well with Lightbeam. One of the nice things is...
COO
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Lightbeam is not part of my long-term plans. Lightbeam Population...