Population Health Vendor Overview 2023
15 June 23
| Andy Paulsen and Bradley Hunter
As more healthcare organizations start to leverage population health management (PHM) technology in their journey toward offering value-based care, they are sometimes uncertain about how well vendors can fulfill their unique needs, as PHM programs vary in breadth and complexity. This report—a follow-up to KLAS’ 2021 report —provides an overview of several PHM offerings to help readers understand (1) what types of organizations typically use the solutions, (2) what the customer experience is like, (3) which solutions see the most market energy and why, (4) which vendors facilitate value-based contract revenue, and (5) how broadly PHM capabilities are adopted.
Note: Although there are six PHM pillars, one pillar—patient engagement—is not covered in this report (view the KLAS website for more information on this pillar).
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Analyst/Coordinator
Product
There have been several things that we have needed in Lightbeam for...
Analyst/Coordinator
Product
We have a lot of interfaces between Lightbeam's system and a lot of...
Analyst/Coordinator
Value
Most of the things that Lightbeam does have additional charges. We are...
Analyst/Coordinator
Relationship
For the most part, we love Lightbeam. Everything works out great. If...
Analyst/Coordinator
Value
We have the ability to create a lot of our own charts for risk...
Director
Product
We have MSSP, Medicare Advantage, ACO REACH, and a commercial ACO. The...
Director
Product
The vendor built an ADT chart so we could get HIE data. That has been...
Director
Product
We can really customize the hierarchy in the solution to fit our...
Director
Relationship
We have a great advisory contact. They are able to manipulate the data...
Director
Product
The vendor has built solutions not just for claims feeds. We can link...