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User Commentary
Product, Value
The biggest opportunity for Altera Digital Health is to not rely on Citrix; they need to cut that.
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Relationship, Product
Altera Digital Health's biggest strength is that we have a local point of contact. I like the...
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Loyalty
We are moving away from the system. Sunrise Acute Care is an incumbent system, but it is cumbersome...
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Product
Sunrise Acute Care is a highly configurable EMR product that is built on an open architecture. The...
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Product
Altera Digital Health needs to invest more into their R&D for the solution to allow for built-in...
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Relationship, Product
To improve my experience as a customer, the vendor could change the product quality and system...
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Product
What I like most about the product is that is an open platform that is customizable to meet local needs....
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Product
The biggest opportunities for product improvement are mobility and integration with AI and ML tools.
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Relationship
The biggest strength of the vendor is that they maintain a long-term partnership and relationship.
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Operations, Product
I would like to see Altera Digital Health provide further customization for our needs because...
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Product
There are better options than Sunrise Acute Care. For example, if I ask for something, Altera...
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Operations
We underwent a train-the-trainer situation, so we have a set of trainers in our facility. I'm going...
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Loyalty, Product
The biggest benefit of Sunrise Acute Care is the data that we are collecting. We are just starting...
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Product
There is a lack of innovation with Sunrise Acute Care, like with AI, and it is still a fat client...
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Product
The strength of Sunrise Acute Care is it is a stable solution that has been in the market for a long...
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Operations, Product
I would like Altera Digital Health to make it easier to implement upgrades or functionality enhancements....
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Product
The embedded RIS components in Sunrise Acute Care offer very limited functionality.
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Relationship
Altera Digital Health needs to improve their managed service support. They need to improve how they...
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Product
Our end users struggle when things change in terms of how the screens or tabs look in Sunrise Acute...
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Value
If there are custom things that we have to ask Altera Digital Health to configure, they charge us...
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Product
Moving from manual documentation to electronic documentation in Sunrise Acute Care really helped a lot....
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Product
We had to have several customizations in Sunrise Acute Care, especially for integration with our...
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