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Sunrise Acute Care (Global) Commentary
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Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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User Commentary

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Director

Product

The biggest opportunities for product improvement are integration with AI platforms and enhanced...

Sep 2025
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Director

Relationship, Product

The changes that would improve my experience as a customer are faster turnaround times for...

Sep 2025
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Director

Product

What I like most about the product is that it offers configurable parameters and is a rules-based solution....

Sep 2025
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Director

Relationship

The vendor’s biggest strengths are the active involvement of leadership and the broader range of...

Sep 2025
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Director

Operations, Product

Some opportunities for product improvement are shifting the application to a web browser, AI...

Aug 2025
||
(0)
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Director

Product

I like the product's potential for CDS, and I like that integration is kept up-to-date.

Aug 2025
||
(0)
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Manager

Product, Value

The biggest opportunity for Altera Digital Health is to not rely on Citrix; they need to cut that.

May 2025
||
(0)
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Manager

Relationship, Product

Altera Digital Health's biggest strength is that we have a local point of contact. I like the...

May 2025
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Physician

Loyalty

We are moving away from the system. Sunrise Acute Care is an incumbent system, but it is cumbersome...

May 2025
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VP/Other Executive

Product

Sunrise Acute Care is a highly configurable EMR product that is built on an open architecture. The...

Feb 2025
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VP/Other Executive

Product

Altera Digital Health needs to invest more into their R&D for the solution to allow for built-in...

Feb 2025
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(0)
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Director

Relationship, Product

To improve my experience as a customer, the vendor could change the product quality and system...

Dec 2024
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(0)
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Director

Product

What I like most about the product is that is an open platform that is customizable to meet local needs....

Dec 2024
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(0)
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Director

Product

The biggest opportunities for product improvement are mobility and integration with AI and ML tools.

Dec 2024
||
(0)
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Director

Relationship

The biggest strength of the vendor is that they maintain a long-term partnership and relationship.

Dec 2024
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(0)
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Director

Operations, Product

I would like to see Altera Digital Health provide further customization for our needs because...

Dec 2024
||
(0)
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Director

Product

There are better options than Sunrise Acute Care. For example, if I ask for something, Altera...

Dec 2024
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Director

Operations

We underwent a train-the-trainer situation, so we have a set of trainers in our facility. I'm going...

Dec 2024
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Director

Loyalty, Product

The biggest benefit of Sunrise Acute Care is the data that we are collecting. We are just starting...

Dec 2024
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Director

Product

There is a lack of innovation with Sunrise Acute Care, like with AI, and it is still a fat client...

Dec 2024
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(0)
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Director

Product

The strength of Sunrise Acute Care is it is a stable solution that has been in the market for a long...

Dec 2024
||
(0)
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Physician

Operations, Product

I would like Altera Digital Health to make it easier to implement upgrades or functionality enhancements....

Dec 2024
||
(0)
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Physician

Product

The embedded RIS components in Sunrise Acute Care offer very limited functionality.

Dec 2024
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