Sunrise Acute Care (Global) Commentary
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Subject Expert
Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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User Commentary

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Manager

Product, Value

The biggest opportunity for Altera Digital Health is to not rely on Citrix; they need to cut that.

May 2025
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Manager

Relationship, Product

Altera Digital Health's biggest strength is that we have a local point of contact. I like the...

May 2025
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Physician

Loyalty

We are moving away from the system. Sunrise Acute Care is an incumbent system, but it is cumbersome...

May 2025
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VP/Other Executive

Product

Sunrise Acute Care is a highly configurable EMR product that is built on an open architecture. The...

Feb 2025
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VP/Other Executive

Product

Altera Digital Health needs to invest more into their R&D for the solution to allow for built-in...

Feb 2025
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Director

Relationship, Product

To improve my experience as a customer, the vendor could change the product quality and system...

Dec 2024
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Director

Product

What I like most about the product is that is an open platform that is customizable to meet local needs....

Dec 2024
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Director

Product

The biggest opportunities for product improvement are mobility and integration with AI and ML tools.

Dec 2024
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Director

Relationship

The biggest strength of the vendor is that they maintain a long-term partnership and relationship.

Dec 2024
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Director

Operations, Product

I would like to see Altera Digital Health provide further customization for our needs because...

Dec 2024
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Director

Product

There are better options than Sunrise Acute Care. For example, if I ask for something, Altera...

Dec 2024
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Director

Operations

We underwent a train-the-trainer situation, so we have a set of trainers in our facility. I'm going...

Dec 2024
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Director

Loyalty, Product

The biggest benefit of Sunrise Acute Care is the data that we are collecting. We are just starting...

Dec 2024
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Director

Product

There is a lack of innovation with Sunrise Acute Care, like with AI, and it is still a fat client...

Dec 2024
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Director

Product

The strength of Sunrise Acute Care is it is a stable solution that has been in the market for a long...

Dec 2024
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Physician

Operations, Product

I would like Altera Digital Health to make it easier to implement upgrades or functionality enhancements....

Dec 2024
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Physician

Product

The embedded RIS components in Sunrise Acute Care offer very limited functionality.

Dec 2024
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Director

Relationship

Altera Digital Health needs to improve their managed service support. They need to improve how they...

Oct 2024
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Director

Product

Our end users struggle when things change in terms of how the screens or tabs look in Sunrise Acute...

Oct 2024
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Director

Value

If there are custom things that we have to ask Altera Digital Health to configure, they charge us...

Oct 2024
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Director

Product

Moving from manual documentation to electronic documentation in Sunrise Acute Care really helped a lot....

Oct 2024
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Director

Product

We had to have several customizations in Sunrise Acute Care, especially for integration with our...

Oct 2024
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