Sunrise Acute Care (Global) Commentary
Filtered view: (Asia/Oceania)

Subject Expert
Everton Santos
SRU Manager
KLAS SRU Manager - Everton Santos
 
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Neither
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User Commentary

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Manager

Loyalty, Product

We have itemized what we need from Altera Digital Health in the next 12 months, and I would like to...

May 2024
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Manager

Product

We have used a lot of the data that has been collected by Sunrise Acute Care in third-party...

May 2024
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Manager

Relationship

We have a good partnership with Altera Digital Health. We had a testing plan with them that didn’t...

May 2024
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Manager

Product

We did a major upgrade with Altera Digital Health because we had started to get into a routine of...

May 2024
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Manager

Relationship

In terms of ongoing support and interaction with the local staff, things are fine. We have good...

May 2024
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Manager

Product

Sunrise Acute Care is not bad on interoperability. I would just like to note that sometimes if there...

May 2024
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VP/Other Executive

Value

We have been talking to Altera Digital Health about a project for years, but there has been a big...

Mar 2024
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VP/Other Executive

Value

Sunrise Acute Care is a complete solution, but the lab was very important, and we lost it. Altera...

Mar 2024
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VP/Other Executive

Culture, Value

Sunrise Acute Care is interoperable. The problem is just that nothing is for free. Everything is...

Mar 2024
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VP/Other Executive

Relationship

The vendor’s executives are not involved unless we escalate something We haven't even been visited...

Mar 2024
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VP/Other Executive

Product

We upgraded Sunrise Acute Care a few months ago, and our users are saying the system is slower now....

Mar 2024
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VP/Other Executive

Relationship

I don't know whether anything good is happening at Altera Digital Health because they restructured...

Mar 2024
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VP/Other Executive

Relationship

In general, Altera Digital Health keeps their promises, and when we escalate things, they get...

Mar 2024
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Director

Operations, Product

There are problems with how the product was implemented. For example, we have our own list of...

Jan 2024
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Director

Operations

We can improve on the training of the users. We are doing the usual classroom training for the EHR,...

Jan 2024
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Director

Relationship

The one person providing support was trying their best to answer some of our questions, but they...

Jan 2024
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Director

Operations, Product

I'm not getting much positive feedback about the product. The interface is not intuitive. I need a...

Jan 2024
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Director

Operations

We learned a lot of lessons from our implementation of Sunrise Acute Care. One is that the big-bang...

Dec 2023
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Director

Product

Sunrise Acute Care is highly configurable. There are a lot of things that we can discover and learn...

Dec 2023
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Director

Relationship

There are things that need to be improved by Altera Digital Health’s support team. For instance,...

Dec 2023
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Director

Relationship

I haven't seen a new road map for Sunrise Acute Care, and the vendor is missing that communication...

Dec 2023
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CMIO

Value

The biggest strength of the product is that it is cheaper than other solutions.

Dec 2023
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(0)
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CMIO

Loyalty, Product

We like the Sunrise Acute Care product very little. My satisfaction with the product has been...

Dec 2023
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CMIO

Product

Allscripts' system is customizable, and that is one of its strengths.

Nov 2023
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(0)
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CMIO

Product

We like the capability to deliver content without having to go through the vendor each time. We can...

Nov 2023
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CMIO

Product

Opportunities for product improvement would be system stability, integration, analytics...

Nov 2023
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