Analytic Process Automation (APA) Platform
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Ryan Pretnik
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CDO

Other Observations & Comments

Alteryx is expanding, but I am not certain that they are going everywhere that would be particularly...

Jun 2022
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CDO

Service and Support

When we have used Alteryx’s support, the support team has been good, especially compared to another...

Jun 2022
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CDO

Relationship

The vendor is missing a bit in terms of proactivity. Before COVID-19, we used to have a day where...

Jun 2022
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CDO

Service and Support

When Alteryx builds something, I don’t have to dig through pages of SQL code to understand what they...

Jun 2022
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CDO

Functionality and Upgrades

I know that Alteryx is building onto the data side, and that is helpful, but I don’t see anything...

Jun 2022
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CDO

Relationship

Alteryx has avoided charging us for every little thing, but the system is priced a little high. The...

Jun 2022
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CDO

Implementation and Training

Alteryx has something called Alteryx Designer, and we have a certain number of work days for Alteryx...

Jun 2022
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CDO

Functionality and Upgrades

We use Alteryx's system as a tool for the self-service side of our enterprise data warehouse. The...

Jun 2022
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Analyst/Coordinator

Other Observations & Comments

This is a very, very powerful tool. It can have a bit of a learning curve, especially if we are...

Jun 2022
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Analyst/Coordinator

Functionality and Upgrades

The product has been very good at handling our complex communication strategies for getting the...

Jun 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

Alteryx took some of the free tools and started charging for them as packages. We used to be able to...

Jun 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

Alteryx has fantastic customer service. I know that there is a labor shortage. There just aren’t as...

Jun 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

Alteryx has add-on packages that might be a little ticky tacky, but generally, they tend to avoid...

Jun 2022
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Director

Functionality and Upgrades

I haven’t found the system to be missing anything I need. There are pieces that I don’t use, but I...

May 2022
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Director

ROI / Cost (care and feeding)

We have had no issues with the vendor not keeping promises or charging for every little thing.

May 2022
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Director

Relationship

I don’t feel like the vendor is in touch with us regularly to tell us what new products they have or...

May 2022
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Director

Service and Support

The vendor's web support is great. We can ask the team any questions.

May 2022
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Director

ROI / Cost (care and feeding)

We have definitely driven tangible outcomes with this system. Those of us who use the system...

May 2022
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Director

Functionality and Upgrades

I love the system as a tool. It is great, and it has really helped us a lot. I don’t think the IT...

May 2022
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CIO

Technology

Alteryx is actively engaged in developing a cloud-based version of the product. It is much needed....

Nov 2021
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CIO

Future Outlook

Alteryx brought in the whole team from Adobe that moved Adobe's software from the desktop to the...

Nov 2021
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CIO

Functionality and Upgrades

Alteryx was going to move to something called Analytics Hub. However, they abandoned that and have...

Nov 2021
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CIO

Other Observations & Comments

Alteryx has a tool from DataRobot. It doesn't come with a standard install. We must go to the...

Nov 2021
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CIO

ROI / Cost (care and feeding)

I see a lot of tension between all-in-one platforms and spreading functionality between a lot of...

Nov 2021
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CIO

Implementation and Training

We tackle the most outstanding problem that we have from a data perspective with Alteryx's software...

Nov 2021
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