Cybersecurity Is Critical in Today's Environment
athenaCollector for Hospitals & Health Systems
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Subject Expert
Boyd Stewart
Research Director
Commentary Summary
User Commentary
CEO/President
athenahealth has different support options. We can contact our customer representative, or we can...
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CEO/President
The solution flows really nicely. It is easy to use and edit, and all of its documentation stays...
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Director
This system is a good financial system. We are getting things processed, and it is a decent system....
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Manager
athenahealth is always looking to align with us and figure out what we have going on. Sometimes, we...
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Manager
athenahealth's cash trending takes a little longer because we have to rely on the vendor when we...
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Manager
athenahealth's system works exactly as it is promoted. The vendor is constantly offering upgrades....
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Manager
athenahealth could improve their staff member's knowledge so that their entry-level folks can be...
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Analyst/Coordinator
Something I really like about the product is that there is updated community research available, and...
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Analyst/Coordinator
In the very beginning, the product was basically only for physicians. The hospital piece is...
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Analyst/Coordinator
I would be fairly likely to recommend this product to my peers. The product functionality is...
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Manager
The initial implementation was several years ago, and it was rocky. The only frustration I have with...
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Manager
Looking at all our options, I would select athenahealth again. Their system is better than another...
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Manager
When it comes to ongoing support, I have tickets open that are a couple of years old. If there is...
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Manager
Recommending athena is tough for me; if people's options are limited to what we have, I would...
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Manager
We haven’t had to invest in a lot because the platform is basically all inclusive. We have had to...
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Manager
During COVID-19, the vendor has been really good about coming out with releases and updating things...
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