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Infusomat Space (LVP) Comments
Subject Expert
Commentary Summary
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User Commentary
VP/Other Executive
Win/Loss - Why they were selected (by current clients)
Our decision to move to B. Braun was driven by money. With this change, we were able to achieve...
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Manager
Functionality and Upgrades
The vendor should improve their ability to do interoperability. Another thing that has been a pain...
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Manager
Functionality and Upgrades
When we went with B. Braun, we had to get a third-party system. We now have a few different pumps...
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Manager
Interfacing and Integration
B. Braun promised that the integration would be up and running, but that didn't happen. They did...
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Manager
Functionality and Upgrades
B. Braun's reporting software seems to be pretty good. I liked building the drug library. The...
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Manager
Service and Support
B. Braun has been very good with support. When I have any issues, I just email my pharmacy contact....
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Physician
Implementation and Training
After the training, I felt that I had been well coached and knew the system extremely well, but I...
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Physician
Functionality and Upgrades
We have the DoseGuard software for the pumps, so when we need information, it is readily available....
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Physician
Service and Support
I have never had a problem reaching out to the B. Braun crew that helped us upload the pumps. The...
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Physician
Technology
Outside of a few issues with the alarms, the B. Braun pumps work very well. A few things have...
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Physician
Functionality and Upgrades
The nonpharmacy alert side can be an issue. There is a bit of alert fatigue with the nursing staff.
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Physician
Future Outlook
We are looking forward to a lot of things with the B. Braun pumps. When we consider where we came...
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CNO
Technology
For the most part, things are going pretty well. Early on after the install, we had some problems...
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CNO
Functionality and Upgrades
Somebody in the pharmacy must be behind the QA and the reporting. The functionality on the nursing...
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CNO
Functionality and Upgrades
We have to push a lot of buttons to get through the library and get the pumps to start. The front...
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CNO
Implementation and Training
The vendor was outstanding with the implementation. Their clinical people were awesome and worked...
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Manager
Functionality and Upgrades
The pumps do what they are supposed to do. We don't struggle with them, and they perform as we...
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Manager
Other Observations & Comments
The vendor might have trained us when we first got our pumps, but I don't know whether the vendor...
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Director
Service and Support
B. Braun provided all the needed manufacturer guidance on how to clean and disinfect the pumps after...
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Director
Interfacing and Integration
Nothing changes with B. Braun. They are a German company, and they don't make changes overnight....
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Director
Other Observations & Comments
The rumor is that there is a third-party vendor who is supposed to be working on a syringe pump....
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Director
Relationship
The engineering people keep their commitments. Even though I have been asking for a certain thing,...
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Director
Sales and Contracting
B. Braun's sales team seems to be a typical sales team. We have been in situations where we...
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Manager
Functionality and Upgrades
B. Braun is working toward integration with our EMR. Currently, the Infusomat Space pump is very...
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Manager
Technology
The one area where we feel the pump is lacking is concentration limits. The smart pumps don’t...
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Manager
Implementation and Training
On the implementation side, B. Braun has a really good strategy of implementation that resulted in a...
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Director
Other Observations & Comments
We are wireless with the Infusomat Space, so we have data sent out to B. Braun's online suite. We...
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Director
Relationship
When it comes to keeping promises, B. Braun has pretty much done that within their ability. When...
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Director
Functionality and Upgrades
With the Infusomat Space, we recently did our first wireless drug menu update, and it worked...
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Director
Functionality and Upgrades
The pumps are good, but we are not at the point of supporting integration yet. Since we haven't done...
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Director
Other Observations & Comments
In terms of B. Braun’s service being proactive, they have changed a bunch of representatives. When...
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VP/Other Executive
Technology
Our biggest issue with the Infusomat Space is that the cords are not integrated. People take the...
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VP/Other Executive
Functionality and Upgrades
The Infusomat Space is easy to use, and our nurses really love it.
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VP/Other Executive
Functionality and Upgrades
B. Braun is always doing upgrades to the software and looking at what changes need to be made to the...
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VP/Other Executive
Functionality and Upgrades
B. Braun is always looking for what we need, how things are going to work best in each environment,...
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Manager
Technology
We have to go through the Wi-Fi, and some information isn't catching. When the information doesn't...
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Manager
Implementation and Training
Our initial training with the vendor was very good. The vendor's people came down at different hours...
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Manager
Functionality and Upgrades
We have a lot of trouble with upgrades and integration. We have to do a lot of work ahead of time to...
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Manager
Service and Support
The Infusomat Space pumps have a lot of really good features that I like. It isn't very difficult to...
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Manager
Relationship
The vendor does keep their promises. There were some issues that we didn't know about, but the...
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Manager
Implementation and Training
The pumps are good, and the implementation was good. The nurses were used to the old pumps, so when...
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Manager
Functionality and Upgrades
We have been working out some kinks since the implementation of the product.
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Manager
Relationship
B. Braun has offered more executive involvement than any other vendor that I have worked with. I...
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Manager
ROI / Cost (care and feeding)
I know that we get some services that we are not paying for, so B. Braun doesn’t nickel-and-dime us....
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Manager
Functionality and Upgrades
The pumps do everything that B. Braun promised the pumps would do. There are limitations on the EMR...
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Manager
Interfacing and Integration
The integration abilities from B. Braun are pretty good. B. Braun's integration abilities are better...
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Manager
Other Observations & Comments
There has been a delay with the update to B. Braun's software, but overall, the vendor is doing a...
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Director
Functionality and Upgrades
We haven't had any major issues with the product. The feedback from our staff members has been...
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Director
ROI / Cost (care and feeding)
Based on the information that I know, the vendor does keep their promises. They don't...
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Director
Implementation and Training
The quality and effectiveness of the vendor's implementation services definitely gets the highest...
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Director
Service and Support
Everything with B. Braun has definitely been satisfactory. They have been in contact with me on a...
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Director
Other Observations & Comments
In terms of the ease of use of the pumps, the nurses have never complained. There is no major...
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Director
Other Observations & Comments
I would give the product a slightly lower score for driving tangible outcomes because we haven't...
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Director
Functionality and Upgrades
I would give B. Braun the highest score for the product functionality meeting our needs. If someone...
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Nurse
Sales and Contracting
My complaint about the pump is that it has a lot of features that my staff members don't utilize....
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Nurse
Functionality and Upgrades
When we find something wrong, our biomed person has to do one pump at a time. When we bought the...
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Nurse
Functionality and Upgrades
Even with the struggles that we have faced, I still like the solution better than the other ones...
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Nurse
Lessons Learned
I would tell others looking at the product to do their research. They need to know what works best...
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Manager
Functionality and Upgrades
We have issues with doing boluses, and that is rather concerning because boluses are a big deal with...
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Manager
ROI / Cost (care and feeding)
The vendor doesn’t charge for every little thing. There are certain things that we chose not to go...
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Manager
Implementation and Training
The vendor was very hands on in terms of training and supplying information from technical and...
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Manager
Sales and Contracting
The pumps work as the vendor promoted. We haven’t really established that connection with our EMR....
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Manager
Functionality and Upgrades
I am happy with the pumps, but I am not happy with the software. The software doesn’t give good...
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Manager
Functionality and Upgrades
Our end users are able to navigate the library well. We can go into alphabetical sections, and we...
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Manager
Service and Support
The vendor has been responsive to feedback that we have given them about things. As an organization,...
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Manager
Service and Support
The vendor has done very well with ongoing support. They are very responsive in terms of support....
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Manager
Relationship
I haven’t had any recent contact with the executives, but they were extremely engaged in the...
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Manager
ROI / Cost (care and feeding)
I have some concerns with receiving our money’s worth because of some of the limitations that the...
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Manager
Other Observations & Comments
We have very good compliance with our drug library, but we had that with our previous pump too, so I...
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Manager
Other Observations & Comments
I have worked on a few different pump platforms. There are things that I really like about B....
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Manager
Relationship
I would tell others that the vendor is very committed. The vendor has been there for us through our...
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Manager
Functionality and Upgrades
Some competitors do a better job with their dose-over-time rates. A previous pump that I used could...
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Manager
Other Observations & Comments
There are some really positive things with the pumps, but there are some drawbacks to what the...
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Manager
Relationship
The vendor has a wonderful team. I haven’t experienced that level of engagement in any other...
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Director
Implementation and Training
Our implementation specialist was wonderful. Whenever that person said that something would be done...
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Director
Functionality and Upgrades
We recently had to update the drug library, and that process was a little cumbersome.
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Manager
Functionality and Upgrades
The B. Braun system is fine, but I probably wouldn't buy it again if I were starting over again...
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Manager
Relationship
B. Braun was actually really good to work with, and I would say that they keep their promises. The...
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Manager
Implementation and Training
The implementation services from B. Braun were really smooth. The vendor was here with support for...
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Manager
Service and Support
We haven't needed a ton of ongoing support from B. Braun. The support teams are there when we need...
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Director
Interfacing and Integration
When I came on board, B. Braun was able to provide me with a bit of support from an education...
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Director
Functionality and Upgrades
The safety piece is huge. It is so cumbersome and direct that there ends up being a lot of...
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