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Infusomat Space (LVP) Comments
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Commentary Summary
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User Commentary
Director
B. Braun had three people on-site that were available when we had the training program, and they...
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Director
The pumps are functioning, and their ability is much better than what we had before. The pumps are...
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Director
The display is short. The display is only a single-line or single-row display. We don’t have the...
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Director
If we need support, B. Braun connects us to the right people within 24 hours, whether that is...
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Director
Everything is functioning as expected. We haven’t had many software issues or even hardware issues....
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Director
We would have to do a really good RFI if we were starting again with smart pumps. The experience...
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Director
I thought the management program for the drug library was a one-time purchase, but it isn't. I am...
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Director
B. Braun sent a lot of people for the implementation; there were boots on the ground. The...
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Director
B. Braun is not a very proactive company. They could be more proactive about everything. They gave...
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Director
The system's interoperability has been challenging. I would think that some pieces of the smart pump...
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Director
Considering the support that I have had, the original invoice for the integration piece was a bit...
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Director
If I change a rate, the system wants a new bag label. It isn't feasible to have a new bag label...
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Director
We continue to get upgrades. I just don't know how much the upgrades have to do with our particular...
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Manager
There were some changes made in the pump's functionality, and those things weren't shared with us....
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Manager
B. Braun uses a third-party database in order to build the library and then transfer it to a file...
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Manager
B. Braun's pharmacist team that we worked with during our initial rollout was really great. We had...
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Director
For a very large fee, the pumps can have bidirectional interoperability with the EMR. We can't...
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Director
B. Braun has been a pretty good vendor for us. We use their products pretty much exclusively. I like...
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Director
There are a couple of holes in the vendor's products. Those holes aren't necessarily in the...
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Director
We have smart pumps, but we don't have a way to measure their effectiveness. We can't measure how...
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VP/Other Executive
B. Braun did well with training and on-site support, and they even worked on the off shifts to make...
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Director
The implementation went pretty smoothly. It was organized, and B. Braun supplied the resources that...
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Director
The drug library in the Infusomat Space is pretty user friendly. I have a couple of concerns about...
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Director
We are nickel-and-dimed by B. Braun for power cards and any little add-ons and accessories.
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VP/Other Executive
B. Braun offers a solid product with good functionality. The pathway to EMR integration is...
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Nurse
B. Braun has a chart, and they provide all the units with a copy. The chart compares the Infusomat...
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CNO
The screens on Infusomat Space are too small to read, so it is difficult for staff to choose the...
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CNO
I had an issue where I had to deal with B.Braun, and they were very responsive. Recently, they have...
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Director
The system has not had as many updates and upgrades as our other systems have had. I would recommend...
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Director
The devices typically get sent back to the manufacturer when they need to be fixed, so we don't deal...
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Nurse
The product is very easy to use. It does everything we need it to do. The Infusomat Space is very...
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Nurse
The training we got on the system was fairly good. We had a vendor representative come and provide...
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Nurse
We have definitely had some new technology come out from the vendor that has evolved with us. The...
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Nurse
The system has an extensive drug library built into it. That makes the workflows more efficient. The...
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VP/Other Executive
The pumps are familiar here at the hospital; everyone knows how to use them. There aren’t a lot of...
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VP/Other Executive
One of the things that we are dealing with is an aging fleet. While the general performance is fine,...
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Director
Upgrading is a significant cost, so we can’t do it, but we haven’t had any issues recently.
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Director
Our crew likes the Infusomat Space a lot. They like the library especially. This pump works well for...
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Director
We chose not to continue with the DoseGuard because it was so expensive, and now I can't even do an...
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Manager
The folks in my department are very in tune with B. Braun’s pumps. My general recommendation for...
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Manager
The Infusomat Space pumps weren't my first choice, and I would probably be a little reluctant to buy...
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Manager
We have a lot of unknown problems and user-related errors that we can't duplicate. Doors get stuck...
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Manager
If I were talking to somebody about the Infusomat Space pumps, I would explain the problems that we...
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Manager
We would be more satisfied if we were able to repair the pumps and make them useful. We currently...
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Manager
We have a lot of trouble connecting to the Wi-Fi. It is a hassle for us to update the pumps when a...
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Manager
We have had pretty good support from B. Braun lately, but I wouldn't rate them very high for being...
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Manager
I would like to see more in-house training from B. Braun. We didn't get enough training, but more...
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Manager
If the decision were up to me, I wouldn't buy the pumps again. I would also tell other people not to...
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Manager
The product is safe overall with easy programming for end users. There is good vendor support. The...
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Manager
The vendor could add more screens to display drug names and infusion details. However, I understand...
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Nurse
The physical programming works well. But there have been issues with the pumps integrating with our...
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Nurse
The pumps and B. Braun representatives I have worked with during implementations have been good. The...
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Nurse
There are a lot of variables in what our future satisfaction level will be. I am optimistic about...
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Nurse
I have direct support from B. Braun, but it would be helpful if there were a way for our clinicians...
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CNO
People at our facility actually loved the Infusomat Space and were fine staying with that pump....
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CNO
B. Braun was very supportive. The training was good, and B. Braun was always available when we...
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CNO
Anytime we needed to upgrade or add a new integration for tubing or something, there was always some...
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Manager
I know that the B. Braun pumps have Wi-Fi capabilities, but that option is very expensive. If B....
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Director
Infusomat Space didn't have wireless technology until about two years ago, so I had to upgrade all...
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Director
We always have about two to five pumps with some things broken on them, and that makes things...
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Director
I have already recommended the Infusomat Space to peers and friends. I enjoy the pumps and their...
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Manager
We haven't needed any ongoing training from B. Braun in a while, but the last time we did training,...
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Manager
The one B. Braun executive I have dealt with has been really responsive.
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Manager
The power supply could be better. It is like a cell phone charger. The transformer dies, or the...
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Manager
We have had some issues, and we are still trying to overcome them. B. Braun has been very interested...
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Manager
Something that has stood out is B. Braun's involvement and their desire to see us succeed. They...
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Manager
B. Braun's training was sufficient. They were on-site for a lot of it, and I liked that.
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Manager
Anytime we have ever had a question, the vendor has answered it completely. The vendor is very...
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Manager
The vendor charges for certain functionalities we would like to have. One outcome we were looking to...
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Manager
We have had a number of smaller upgrades. The last upgrade was major, and that went very smoothly....
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Director
We plan to keep the pumps for a while. As far as I am aware, we have no plan to upgrade in the future....
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Director
We had an issue with the pumps. B. Braun mentioned that we would be able to update them wirelessly...
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Director
Once we get going, the support people are good. The team over the Infusomat Space pumps seem to be...
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Nurse
The Infusomat Space pumps are compact and durable. I like how I can customize the dictionaries and...
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Nurse
We update the pumps wirelessly. That is easy to do, and we don't have any worries about it.
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Nurse
The tubing on the pumps goes from right to left. That rule is so hard to remember and teach because...
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Director
We have had pretty good contracts with B. Braun. The vendor has kept their promises. Fulfilling...
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Director
The vendor keeps updating the smart pump technology. The new version will address some of the...
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Director
We don't need much training, but when we do, the vendor is right there for us. They help us with...
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Director
The pumps are excellent. They are convenient; they are easy to move around, lightweight, and small....
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Director
We are sending in the pumps for repairs due to COVID-19 travel restrictions; the on-site team can't...
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Manager
I would like to see fewer button pushes to start an infusion on the pump, but that could be a safety...
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Manager
What I dislike about the Infusomat Space pumps is that they are very expensive and hard to repair....
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Manager
Our users had a really hard time transitioning to the Infusomat Space pumps. We had a lot of...
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Manager
I am unsure whether I would buy the product again. I am a little concerned because the FDA is going...
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Manager
B. Braun's wireless access is around the corner, and it took several years for that to happen. That...
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Manager
We can talk to a service tech to get help and troubleshoot our product very quickly, but we have a...
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Manager
If I really liked the solution and thought it was great, I would be recommending it, but I have...
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Analyst/Coordinator
I have heard that the pumps from another vendor have some better features than the Infusomat Space....
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Analyst/Coordinator
B. Braun was pretty good about the initial training. They were responsive. The product works pretty...
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Analyst/Coordinator
B. Braun’s support is very responsive. They have immediately helped me with every issue I have had....
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Analyst/Coordinator
One of the biggest hurdles we have had is with new drug libraries. I don’t know whether that is a...
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VP/Other Executive
Our decision to move to B. Braun was driven by money. With this change, we were able to achieve...
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Manager
The vendor should improve their ability to do interoperability. Another thing that has been a pain...
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Manager
When we went with B. Braun, we had to get a third-party system. We now have a few different pumps...
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Manager
B. Braun promised that the integration would be up and running, but that didn't happen. They did...
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Manager
B. Braun's reporting software seems to be pretty good. I liked building the drug library. The...
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Manager
B. Braun has been very good with support. When I have any issues, I just email my pharmacy contact....
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Physician
After the training, I felt that I had been well coached and knew the system extremely well, but I...
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Physician
We have the DoseGuard software for the pumps, so when we need information, it is readily available....
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Physician
I have never had a problem reaching out to the B. Braun crew that helped us upload the pumps. The...
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Physician
Outside of a few issues with the alarms, the B. Braun pumps work very well. A few things have...
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Physician
The nonpharmacy alert side can be an issue. There is a bit of alert fatigue with the nursing staff.
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Physician
We are looking forward to a lot of things with the B. Braun pumps. When we consider where we came...
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CNO
For the most part, things are going pretty well. Early on after the install, we had some problems...
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CNO
Somebody in the pharmacy must be behind the QA and the reporting. The functionality on the nursing...
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CNO
We have to push a lot of buttons to get through the library and get the pumps to start. The front...
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CNO
The vendor was outstanding with the implementation. Their clinical people were awesome and worked...
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Manager
The pumps do what they are supposed to do. We don't struggle with them, and they perform as we...
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Manager
The vendor might have trained us when we first got our pumps, but I don't know whether the vendor...
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