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User Commentary
The Infusomat Space has the majority of things that we need. It is small and compact, and that is...
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The Infusomat Space is a good, middle-of-the-road product that can meet most of our needs. B. Braun...
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Because of the problems that the pumps have with Wi-Fi, the nursing staff gets a little...
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The training should have been done years ago, and the vendor should have been the one to spearhead...
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The initial phase of the implementation went really well, but there has been no follow-up. I would...
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The pumps are capable of bidirectional integration, but we are not using it. During the integration...
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Our satisfaction is going downhill. The vendor is failing in their product support. I have a number...
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The pumps do what the brochures say the pumps are supposed to do, but we are not happy with them....
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We are experiencing very large lag times in getting parts. Right now, I have several pumps sitting...
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The support from the B. Braun team is excellent. The pumps had some problems during the initial...
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I don't like that we can't see all the information we need. The information is there; it just isn't...
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The downtime for the Infusomat Space pumps is so slim. They don't go down very often. They are...
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The one thing B. Braun could improve on is their docking station. It is so compact that we can't put...
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There are issues in the Infusomat Space pumps with priming volumes. A certain medication, for...
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B. Braun is definitely a partner to us. When we do updates for the pumps, we always work with the...
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The Infusomat Space pumps have the potential to drive outcomes for us. With a wireless solution, we...
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The issues that we have discovered in the Infusomat Space pumps have been resolved, so any...
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We can't fix our own Infusomat Space pumps because we don't have the same education that the vendor...
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I never see any new technology from B. Braun. Once they sell us on a product, they stop showing up....
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There is no executive involvement from B. Braun. We can talk with tech support people, and that is...
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I wouldn't buy the Infusomat Space again. No one likes it. I wouldn't recommend it to anyone.
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From the nurses' perspectives, another pump is easier to use than the Infusomat Space pumps. The...
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Since onboarding the product, the executives have been very much involved, and we have had contact....
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Early in the contract, B. Braun reached out a lot more than they do now. In the past, we had a...
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The software to create the library is a little clunky. B. Braun has two modules that we can use, or...
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One of the things I didn't like is that there is a very small screen on the pump itself. That forces...
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The Infusomat Space pumps meet what we are looking for. Everything has been okay. We have had no...
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None of our B. Braun pumps connect with our EMR. We tried connecting them, and the connection never...
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I would tell other organizations that it is best to have enough poles and brackets when they buy the...
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We have had concerns with the pumps, particularly around air-in-line alarms and alarms in general,...
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I appreciate the vendor's customer service and responsiveness. They have always been willing to talk...
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I don't love gravity pumps for our organization. We came from cassette-based pumps. From a...
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The vendor’s training was pretty good. We had to partner together. There were some bumps in the...
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Even though the product is not great from a technology perspective, I feel like the vendor would...
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The vendor has some features that are great. The way that we can program the drug library and the...
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For the initial implementation at our organization, we probably had many staff members working...
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We had to escalate some of our concerns. Sometimes there was a little push-pull when we got to that...
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Whether I would recommend the product depends on who needs it and what area they need it for. If the...
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Today, there are not a lot of different infusion pumps anymore. For the most part, they are either...
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From an alert perspective, B. Braun is pretty good about being proactive.
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I have an issue with the size of the Infusomat Space pump. It is very nice to have a small pump, but...
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B. Braun has done pretty good on their training. And in the beginning, there was quite a lot of...
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B. Braun is not able to integrate the Infusomat Space pumps and our EMR very well, and those issues...
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The pumps perform pretty much as expected. They are an aging fleet because we have had them for many...
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The B. Braun pumps are priced so competitively compared to our old vender’s pumps, so we got a great...
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One issue we have with the pumps is parts availability. There is one particular repair that is...
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There is sometimes some confusion over what the drug library settings really indicate and how to...
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I like the frequency of the planned maintenance cycles for the product. The planned cycles are much...
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B. Braun is kind of the new kid on the block, so I am not surprised that they don't have a lot of...
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We see a few issues with the pump. The first issue is that if there is a downstream occlusion in an...
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For their implementation, B. Braun assigns a project manager, and the project manager works with my...
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Working with B. Braun’s technical support people is a bit challenging. It is mostly challenging...
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In order to improve pump programming safety, B. Braun has saddled the user with too much...
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Everything I talk about is in comparison to our old pump vendor because that is my baseline. We have...
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We have 24/7 access to any resource that we need from B. Braun. I have never seen a vendor more...
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B. Braun is working on an upgraded version of the system so that a hospital system can track all of...
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I think the Infusomat Space pumps are easy to use and intuitive. I find them to be durable, and they...
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We have an extensive drug library. I don’t know whether that is part of B. Braun's system or part of...
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One downside of the pump is that if we are going to start a solution, like a blood pressure...
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We were acquired by another health system recently that uses different pumps. We will likely start...
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We had a stellar account representative for years, but our representative left just before the...
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A problem I have with the Infusomat Space pumps is that the drug libraries are difficult to get to....
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We have gone through so many power supplies, and the Infusomat Space pumps are expensive per piece....
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We haven’t had much executive involvement from B. Braun. There are not really a lot of...
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Support is very limited because B. Braun will just tell me I have to send in the pump. With another...
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B. Braun has been willing to work with us to test and tweak things. The vendor provided a lot of...
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I learned how to navigate the Infusomat Space on my own. Nobody had to show me because the pump is...
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One thing in the product that makes me happy is that we can manage the libraries easily remotely....
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B. Braun uses short names for medications, and they tend to be confusing if we have a medication in...
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The vendor has always been responsive. Whenever I have needed anything, I have gotten a response...
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The vendor’s training program is well developed in that the vendor has scenarios, booklets, and all...
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The vendor’s prices are good. Compared to what I was expecting, the prices are out of this world.
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B. Braun isn’t very proactive at all. They respond when we reach out to them, but I wouldn't call...
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The one thing that I have been asking B. Braun about for years is putting a buffer on their pumps to...
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I have seen some other pumps, but B. Braun is still the one that I would choose. The tracking tools...
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The B. Braun pump’s size is great; it is easily portable. We have had some clunky pumps before, but...
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The power cord can get kind of bent and frayed. That is the only thing that can be a little rough....
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The software that helps with error reduction could do better when it comes to weight-based dosing....
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When we got our initial pumps, they were configured by B. Braun. But if we order new ones, our...
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Our B. Braun support has been really great. I can still text our integration specialist, and they...
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We like that the pump has a very comprehensive medical library. That is very helpful for our crews...
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We are rough on equipment, so a drop or anything like that usually breaks something. We have always...
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A facility within our health system went live with the pumps after we did, so they were on a...
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Part of our contract includes purchasing all the solutions and making sure all premixed items come...
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B. Braun has a web-based application where we can build and revise the drug library. The vendor...
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We are dealing with integration issues between the Infusomat Space and our EMR. The software is...
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We have been very happy with B. Braun, and the nurses have been very happy with the pumps, and that...
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The Infusomat Space pump is compact and lightweight, and it is not difficult to update the drug...
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B. Braun has what is called a SpaceStation MRI. We can take the Infusomat Space Pump, put it into a...
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As an existing B. Braun customer that has used the Outlook series, I know that the ability to...
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B. Braun has a super implementation process and a very detailed management process. Their templates...
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I have a good relationship with the people that do the IT side of things at B. Braun as well as some...
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Things have been very quiet in the last year with B. Braun. We did the wireless drug menu update,...
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The only thing we have had an issue with lately is the drug menu through First Databank. Our...
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A few years ago, we did a review to decide whether we were going to stay with B. Braun moving...
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Compared to other pumps, what we see on the screen when B. Braun pumps are running is pretty small....
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B. Braun has very good pharmacy and nursing support as opposed to other vendors I have worked with....
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I can’t think of anything that we were misled about. The B. Braun pumps are meeting our expectations....
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We haven’t really had any follow-up training, but nothing has changed either, so I am not sure that...
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The only limitation of the pump is that it doesn’t have concentration limits. That has become an...
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I wish the reporting was a little easier for what dictionaries were updated and when. Currently, the...
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B. Braun is responsive, and we always get a resolution, unless the issue just can't be resolved. We...
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I don’t have complaints about B. Braun’s proactivity, but I guess a periodic check-in would be nice...
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Where B. Braun comes out ahead is in value. The pumps don't have a lot of bells and whistles, but...
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B. Braun’s pumps are easily lost and thrown away. Many have disappeared, and we are not sure what...
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We are expanding our B. Braun fleet because the pumps are meeting our needs, and we have had a good...
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B. Braun tries to nickel-and-dime us, but I don't let them. I have known some representatives for...
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B. Braun provides good training for the clinical side of the pumps, but not for the biomed people...
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At times, we have wished that the pumps could do more, and we have had to wait for a software...
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Obtaining IV fluids for the B. Braun pumps is our number-one issue. Supply disruption has been very...
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We have had a huge problem with the ease of use of the drug library. There was a training issue on...
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The pumps from our previous vendor were much more reliable than B. Braun's pumps. The previous pumps...
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We have a hard time getting tech support on the phone. We are on hold for long periods of time...
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We had some good network people for the initial implementation of the Infusomat Space.
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We were supposed to meet with someone from the vendor a while ago, but we found out on short notice...
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It is very difficult and time consuming to upgrade the Infusomat Space. The pump is very cumbersome....
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Right now, we are connecting the pumps to the server. We would like to have the pumps wirelessly...
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From the end user's perspective, the pump is very easy to use. There aren't many issues. If there is...
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The Infusomat Space pumps are very reliable compared to other manufacturers' pumps that I have used...
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Most companies won't cover damages to the pumps, but B. Braun gives us one or two strikes to cover...
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One thing I like about the product from an engineering standpoint is the ease of use. The system is...
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The service is the biggest thing that we deal with. The service is good because of B. Braun's...
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The product's basic usage is fine, and the syringe pumps function well. However, we went to Wi-Fi a...
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The pumps meet all our needs. They are pretty easy to work on, and we have had them for a while. We...
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An issue we have with the pumps is that their Wi-Fi is attached to their battery. So if the Wi-Fi or...
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B. Braun had three people on-site that were available when we had the training program, and they...
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The pumps are functioning, and their ability is much better than what we had before. The pumps are...
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The display is short. The display is only a single-line or single-row display. We don’t have the...
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If we need support, B. Braun connects us to the right people within 24 hours, whether that is...
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Everything is functioning as expected. We haven’t had many software issues or even hardware issues....
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We would have to do a really good RFI if we were starting again with smart pumps. The experience...
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I thought the management program for the drug library was a one-time purchase, but it isn't. I am...
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B. Braun sent a lot of people for the implementation; there were boots on the ground. The...
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B. Braun is not a very proactive company. They could be more proactive about everything. They gave...
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The system's interoperability has been challenging. I would think that some pieces of the smart pump...
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Considering the support that I have had, the original invoice for the integration piece was a bit...
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If I change a rate, the system wants a new bag label. It isn't feasible to have a new bag label...
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We continue to get upgrades. I just don't know how much the upgrades have to do with our particular...
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There were some changes made in the pump's functionality, and those things weren't shared with us....
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B. Braun uses a third-party database in order to build the library and then transfer it to a file...
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B. Braun's pharmacist team that we worked with during our initial rollout was really great. We had...
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