Infusomat Space (LVP) Comments

 
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Manager

Functionality and Upgrades

The pumps do what they are supposed to do. We don't struggle with them, and they perform as we...

Aug 2020
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Manager

Other Observations & Comments

The vendor might have trained us when we first got our pumps, but I don't know whether the vendor...

Aug 2020
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Director

Service and Support

B. Braun provided all the needed manufacturer guidance on how to clean and disinfect the pumps after...

May 2020
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Director

Interfacing and Integration

Nothing changes with B. Braun. They are a German company, and they don't make changes overnight....

Apr 2020
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Director

Other Observations & Comments

The rumor is that there is a third-party vendor who is supposed to be working on a syringe pump....

Apr 2020
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Director

Relationship

The engineering people keep their commitments. Even though I have been asking for a certain thing,...

Apr 2020
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Director

Sales and Contracting

B. Braun's sales team seems to be a typical sales team. We have been in situations where we...

Apr 2020
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Manager

Functionality and Upgrades

B. Braun is working toward integration with our EMR. Currently, the Infusomat Space pump is very...

Apr 2020
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Manager

Technology

The one area where we feel the pump is lacking is concentration limits. The smart pumps don’t...

Apr 2020
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Manager

Implementation and Training

On the implementation side, B. Braun has a really good strategy of implementation that resulted in a...

Apr 2020
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Director

Other Observations & Comments

We are wireless with the Infusomat Space, so we have data sent out to B. Braun's online suite. We...

Apr 2020
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Director

Relationship

When it comes to keeping promises, B. Braun has pretty much done that within their ability. When...

Apr 2020
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Director

Functionality and Upgrades

With the Infusomat Space, we recently did our first wireless drug menu update, and it worked...

Apr 2020
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Director

Functionality and Upgrades

The pumps are good, but we are not at the point of supporting integration yet. Since we haven't done...

Apr 2020
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Director

Other Observations & Comments

In terms of B. Braun’s service being proactive, they have changed a bunch of representatives. When...

Apr 2020
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VP/Other Executive

Technology

Our biggest issue with the Infusomat Space is that the cords are not integrated. People take the...

Mar 2020
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VP/Other Executive

Functionality and Upgrades

The Infusomat Space is easy to use, and our nurses really love it.

Mar 2020
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VP/Other Executive

Functionality and Upgrades

B. Braun is always doing upgrades to the software and looking at what changes need to be made to the...

Mar 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

B. Braun is always looking for what we need, how things are going to work best in each environment,...

Mar 2020
 Helpful

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Manager

Technology

We have to go through the Wi-Fi, and some information isn't catching. When the information doesn't...

Mar 2020
 Helpful

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Manager

Implementation and Training

Our initial training with the vendor was very good. The vendor's people came down at different hours...

Mar 2020
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Manager

Functionality and Upgrades

We have a lot of trouble with upgrades and integration. We have to do a lot of work ahead of time to...

Mar 2020
 Helpful

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Manager

Service and Support

The Infusomat Space pumps have a lot of really good features that I like. It isn't very difficult to...

Mar 2020
 Helpful

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Manager

Relationship

The vendor does keep their promises. There were some issues that we didn't know about, but the...

Mar 2020
 Helpful

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Manager

Implementation and Training

The pumps are good, and the implementation was good. The nurses were used to the old pumps, so when...

Mar 2020
 Helpful

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Manager

Functionality and Upgrades

We have been working out some kinks since the implementation of the product.

Mar 2020
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Manager

Relationship

B. Braun has offered more executive involvement than any other vendor that I have worked with. I...

Mar 2020
 Helpful

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Manager

ROI / Cost (care and feeding)

I know that we get some services that we are not paying for, so B. Braun doesn’t nickel-and-dime us....

Mar 2020
 Helpful

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Manager

Functionality and Upgrades

The pumps do everything that B. Braun promised the pumps would do. There are limitations on the EMR...

Mar 2020
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Manager

Interfacing and Integration

The integration abilities from B. Braun are pretty good. B. Braun's integration abilities are better...

Mar 2020
 Helpful

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Manager

Other Observations & Comments

There has been a delay with the update to B. Braun's software, but overall, the vendor is doing a...

Mar 2020
 Helpful

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Director

Functionality and Upgrades

We haven't had any major issues with the product. The feedback from our staff members has been...

Feb 2020
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Director

ROI / Cost (care and feeding)

Based on the information that I know, the vendor does keep their promises. They don't...

Feb 2020
 Helpful

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Director

Implementation and Training

The quality and effectiveness of the vendor's implementation services definitely gets the highest...

Feb 2020
 Helpful

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Director

Service and Support

Everything with B. Braun has definitely been satisfactory. They have been in contact with me on a...

Feb 2020
 Helpful

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Director

Other Observations & Comments

In terms of the ease of use of the pumps, the nurses have never complained. There is no major...

Feb 2020
 Helpful

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Director

Other Observations & Comments

I would give the product a slightly lower score for driving tangible outcomes because we haven't...

Feb 2020
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Director

Functionality and Upgrades

I would give B. Braun the highest score for the product functionality meeting our needs. If someone...

Feb 2020
 Helpful

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Nurse

Sales and Contracting

My complaint about the pump is that it has a lot of features that my staff members don't utilize....

Feb 2020
 Helpful

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Nurse

Functionality and Upgrades

When we find something wrong, our biomed person has to do one pump at a time. When we bought the...

Feb 2020
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Nurse

Functionality and Upgrades

Even with the struggles that we have faced, I still like the solution better than the other ones...

Feb 2020
 Helpful

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Nurse

Lessons Learned

I would tell others looking at the product to do their research. They need to know what works best...

Feb 2020
 Helpful

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Manager

Functionality and Upgrades

We have issues with doing boluses, and that is rather concerning because boluses are a big deal with...

Feb 2020
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Manager

ROI / Cost (care and feeding)

The vendor doesn’t charge for every little thing. There are certain things that we chose not to go...

Feb 2020
 Helpful

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Manager

Implementation and Training

The vendor was very hands on in terms of training and supplying information from technical and...

Feb 2020
 Helpful

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Manager

Sales and Contracting

The pumps work as the vendor promoted. We haven’t really established that connection with our EMR....

Feb 2020
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Manager

Functionality and Upgrades

I am happy with the pumps, but I am not happy with the software. The software doesn’t give good...

Feb 2020
 Helpful

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Manager

Functionality and Upgrades

Our end users are able to navigate the library well. We can go into alphabetical sections, and we...

Feb 2020
 Helpful

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Manager

Service and Support

The vendor has been responsive to feedback that we have given them about things. As an organization,...

Feb 2020
 Helpful

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Manager

Service and Support

The vendor has done very well with ongoing support. They are very responsive in terms of support....

Feb 2020
 Helpful

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Manager

Relationship

I haven’t had any recent contact with the executives, but they were extremely engaged in the...

Feb 2020
 Helpful

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Manager

ROI / Cost (care and feeding)

I have some concerns with receiving our money’s worth because of some of the limitations that the...

Feb 2020
 Helpful

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Manager

Other Observations & Comments

We have very good compliance with our drug library, but we had that with our previous pump too, so I...

Feb 2020
 Helpful

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Manager

Other Observations & Comments

I have worked on a few different pump platforms. There are things that I really like about B....

Feb 2020
 Helpful

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Manager

Relationship

I would tell others that the vendor is very committed. The vendor has been there for us through our...

Feb 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Some competitors do a better job with their dose-over-time rates. A previous pump that I used could...

Feb 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

There are some really positive things with the pumps, but there are some drawbacks to what the...

Feb 2020
 Helpful

 or  to see details.

Manager

Relationship

The vendor has a wonderful team. I haven’t experienced that level of engagement in any other...

Feb 2020
 Helpful

 or  to see details.

Director

Implementation and Training

Our implementation specialist was wonderful. Whenever that person said that something would be done...

Feb 2020
 Helpful

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Director

Functionality and Upgrades

We recently had to update the drug library, and that process was a little cumbersome.

Feb 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The B. Braun system is fine, but I probably wouldn't buy it again if I were starting over again...

Feb 2020
 Helpful

 or  to see details.

Manager

Relationship

B. Braun was actually really good to work with, and I would say that they keep their promises. The...

Feb 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

The implementation services from B. Braun were really smooth. The vendor was here with support for...

Feb 2020
 Helpful

 or  to see details.

Manager

Service and Support

We haven't needed a ton of ongoing support from B. Braun. The support teams are there when we need...

Feb 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

When I came on board, B. Braun was able to provide me with a bit of support from an education...

Feb 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The safety piece is huge. It is so cumbersome and direct that there ends up being a lot of...

Feb 2020
 Helpful

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Director

Functionality and Upgrades

There are a lot of nuances to maintaining accuracy, and that makes the pump a little cumbersome for...

Feb 2020
 Helpful

 or  to see details.

Director

Implementation and Training

The big issue with the pumps has to do with how they are implemented, and we were not completely...

Feb 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

The infusion pump drives tangible outcomes from a safety point. It does drive general outcomes too.

Feb 2020
 Helpful

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Manager

Win/Loss - Why they were selected (by current clients)

Things with B. Braun are going okay. We purchased the pumps for an infusion center, and we had a...

Feb 2020
 Helpful

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Manager

Relationship

I would buy the pumps again, but that decision is up to the people at corporate. The vendor keeps...

Feb 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

There is no integration with the B. Braun pumps right now, but I would like to see more of that....

Feb 2020
 Helpful

 or  to see details.

Director

Win/Loss - Why they were selected (by current clients)

I would buy B. Braun’s pumps again, but that is with the caveat that there isn't anything else out...

Feb 2020
 Helpful

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Director

Service and Support

We had several major hiccups after we went live, and some of that had to do with the representative...

Feb 2020
 Helpful

 or  to see details.

Director

Implementation and Training

The initial training was great. B. Braun did a lot of work on-site.

Feb 2020
 Helpful

 or  to see details.

Director

Service and Support

When we were having problems with B. Braun’s pumps, we needed answers due to the impact the problems...

Feb 2020
 Helpful

 or  to see details.

Nurse

Lessons Learned

We get our money’s worth from the B. Braun system. I would recommend the system to others, but I...

Feb 2020
 Helpful

 or  to see details.

Nurse

Lessons Learned

I am satisfied with the B. Braun pumps. I don’t have any problems. The only struggle we have is when...

Feb 2020
 Helpful

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Nurse

Service and Support

We have always had pharmacists from B. Braun that we can reach out to who can help us. Those...

Feb 2020
 Helpful

 or  to see details.

Nurse

Functionality and Upgrades

I don’t think we have issues with B. Braun. Initially, we had to send some of the pumps back because...

Feb 2020
 Helpful

 or  to see details.

Nurse

Implementation and Training

For the most part, B. Braun has been very helpful in getting me the tools I need to set up the...

Feb 2020
 Helpful

 or  to see details.

Nurse

Functionality and Upgrades

Sometimes, implementing all of the B. Braun pumps can be very complicated. Things are so much nicer...

Feb 2020
 Helpful

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Nurse

Functionality and Upgrades

I like how stackable the B. Braun pumps are, and I like that we can have multiple drugs in the...

Feb 2020
 Helpful

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Nurse

Functionality and Upgrades

We can’t pull data out of the B. Braun system, but the pumps do work as intended when it comes to...

Feb 2020
 Helpful

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Nurse

Technology

We don’t have new technology from B. Braun. There are warnings and other things on the pumps that...

Feb 2020