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Infusomat Space (LVP) Comments
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KLAS Research Director - Jackson Tate
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Jackson Tate

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User Commentary

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Director

B. Braun had three people on-site that were available when we had the training program, and they...

Jul 2021
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Director

The pumps are functioning, and their ability is much better than what we had before. The pumps are...

Jul 2021
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Director

The display is short. The display is only a single-line or single-row display. We don’t have the...

Jul 2021
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Director

If we need support, B. Braun connects us to the right people within 24 hours, whether that is...

Jul 2021
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(0)
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Director

Everything is functioning as expected. We haven’t had many software issues or even hardware issues....

Jul 2021
||
(0)
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Director

We would have to do a really good RFI if we were starting again with smart pumps. The experience...

Jun 2021
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(0)
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Director

I thought the management program for the drug library was a one-time purchase, but it isn't. I am...

Jun 2021
||
(0)
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Director

B. Braun sent a lot of people for the implementation; there were boots on the ground. The...

Jun 2021
||
(0)
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Director

B. Braun is not a very proactive company. They could be more proactive about everything. They gave...

Jun 2021
||
(0)
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Director

The system's interoperability has been challenging. I would think that some pieces of the smart pump...

Jun 2021
||
(0)
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Director

Considering the support that I have had, the original invoice for the integration piece was a bit...

Jun 2021
||
(0)
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Director

If I change a rate, the system wants a new bag label. It isn't feasible to have a new bag label...

Jun 2021
||
(0)
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Director

We continue to get upgrades. I just don't know how much the upgrades have to do with our particular...

Jun 2021
||
(0)
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Manager

There were some changes made in the pump's functionality, and those things weren't shared with us....

Jun 2021
||
(0)
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Manager

B. Braun uses a third-party database in order to build the library and then transfer it to a file...

Jun 2021
||
(0)
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Manager

B. Braun's pharmacist team that we worked with during our initial rollout was really great. We had...

Jun 2021
||
(0)
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Director

For a very large fee, the pumps can have bidirectional interoperability with the EMR. We can't...

May 2021
||
(0)
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Director

B. Braun has been a pretty good vendor for us. We use their products pretty much exclusively. I like...

May 2021
||
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Director

There are a couple of holes in the vendor's products. Those holes aren't necessarily in the...

May 2021
||
(0)
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Director

We have smart pumps, but we don't have a way to measure their effectiveness. We can't measure how...

May 2021
||
(0)
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VP/Other Executive

B. Braun did well with training and on-site support, and they even worked on the off shifts to make...

Apr 2021
||
(0)
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Director

The implementation went pretty smoothly. It was organized, and B. Braun supplied the resources that...

Apr 2021
||
(0)
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Director

The drug library in the Infusomat Space is pretty user friendly. I have a couple of concerns about...

Apr 2021
||
(0)
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Director

We are nickel-and-dimed by B. Braun for power cards and any little add-ons and accessories.

Apr 2021
||
(0)
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VP/Other Executive

B. Braun offers a solid product with good functionality. The pathway to EMR integration is...

Apr 2021
||
(0)
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Nurse

B. Braun has a chart, and they provide all the units with a copy. The chart compares the Infusomat...

Apr 2021
||
(0)
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CNO

The screens on Infusomat Space are too small to read, so it is difficult for staff to choose the...

Apr 2021
||
(0)
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CNO

I had an issue where I had to deal with B.Braun, and they were very responsive. Recently, they have...

Apr 2021
||
(0)
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Director

The system has not had as many updates and upgrades as our other systems have had. I would recommend...

Apr 2021
||
(0)
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Director

The devices typically get sent back to the manufacturer when they need to be fixed, so we don't deal...

Apr 2021
||
(0)
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Nurse

The product is very easy to use. It does everything we need it to do. The Infusomat Space is very...

Apr 2021
||
(0)
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Nurse

The training we got on the system was fairly good. We had a vendor representative come and provide...

Apr 2021
||
(0)
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Nurse

We have definitely had some new technology come out from the vendor that has evolved with us. The...

Apr 2021
||
(0)
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Nurse

The system has an extensive drug library built into it. That makes the workflows more efficient. The...

Apr 2021
||
(0)
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VP/Other Executive

The pumps are familiar here at the hospital; everyone knows how to use them. There aren’t a lot of...

Apr 2021
||
(0)
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VP/Other Executive

One of the things that we are dealing with is an aging fleet. While the general performance is fine,...

Apr 2021
||
(0)
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Director

Upgrading is a significant cost, so we can’t do it, but we haven’t had any issues recently.

Apr 2021
||
(0)
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Director

Our crew likes the Infusomat Space a lot. They like the library especially. This pump works well for...

Apr 2021
||
(0)
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Director

We chose not to continue with the DoseGuard because it was so expensive, and now I can't even do an...

Apr 2021
||
(0)
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Manager

The folks in my department are very in tune with B. Braun’s pumps. My general recommendation for...

Apr 2021
||
(0)
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 or  to see details.

Manager

The Infusomat Space pumps weren't my first choice, and I would probably be a little reluctant to buy...

Apr 2021
||
(0)
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 or  to see details.

Manager

We have a lot of unknown problems and user-related errors that we can't duplicate. Doors get stuck...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I were talking to somebody about the Infusomat Space pumps, I would explain the problems that we...

Apr 2021
||
(0)
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Manager

We would be more satisfied if we were able to repair the pumps and make them useful. We currently...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have a lot of trouble connecting to the Wi-Fi. It is a hassle for us to update the pumps when a...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had pretty good support from B. Braun lately, but I wouldn't rate them very high for being...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see more in-house training from B. Braun. We didn't get enough training, but more...

Mar 2021
||
(0)
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 or  to see details.

Manager

If the decision were up to me, I wouldn't buy the pumps again. I would also tell other people not to...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is safe overall with easy programming for end users. There is good vendor support. The...

Mar 2021
||
(0)
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Manager

The vendor could add more screens to display drug names and infusion details. However, I understand...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The physical programming works well. But there have been issues with the pumps integrating with our...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The pumps and B. Braun representatives I have worked with during implementations have been good. The...

Mar 2021
||
(0)
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Nurse

There are a lot of variables in what our future satisfaction level will be. I am optimistic about...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I have direct support from B. Braun, but it would be helpful if there were a way for our clinicians...

Mar 2021
||
(0)
 Thank you  Helpful

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CNO

People at our facility actually loved the Infusomat Space and were fine staying with that pump....

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

B. Braun was very supportive. The training was good, and B. Braun was always available when we...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Anytime we needed to upgrade or add a new integration for tubing or something, there was always some...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I know that the B. Braun pumps have Wi-Fi capabilities, but that option is very expensive. If B....

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Infusomat Space didn't have wireless technology until about two years ago, so I had to upgrade all...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We always have about two to five pumps with some things broken on them, and that makes things...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I have already recommended the Infusomat Space to peers and friends. I enjoy the pumps and their...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We haven't needed any ongoing training from B. Braun in a while, but the last time we did training,...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The one B. Braun executive I have dealt with has been really responsive.

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The power supply could be better. It is like a cell phone charger. The transformer dies, or the...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had some issues, and we are still trying to overcome them. B. Braun has been very interested...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Something that has stood out is B. Braun's involvement and their desire to see us succeed. They...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

B. Braun's training was sufficient. They were on-site for a lot of it, and I liked that.

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Anytime we have ever had a question, the vendor has answered it completely. The vendor is very...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor charges for certain functionalities we would like to have. One outcome we were looking to...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had a number of smaller upgrades. The last upgrade was major, and that went very smoothly....

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We plan to keep the pumps for a while. As far as I am aware, we have no plan to upgrade in the future....

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We had an issue with the pumps. B. Braun mentioned that we would be able to update them wirelessly...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Once we get going, the support people are good. The team over the Infusomat Space pumps seem to be...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The Infusomat Space pumps are compact and durable. I like how I can customize the dictionaries and...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We update the pumps wirelessly. That is easy to do, and we don't have any worries about it.

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The tubing on the pumps goes from right to left. That rule is so hard to remember and teach because...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have had pretty good contracts with B. Braun. The vendor has kept their promises. Fulfilling...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor keeps updating the smart pump technology. The new version will address some of the...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We don't need much training, but when we do, the vendor is right there for us. They help us with...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The pumps are excellent. They are convenient; they are easy to move around, lightweight, and small....

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are sending in the pumps for repairs due to COVID-19 travel restrictions; the on-site team can't...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see fewer button pushes to start an infusion on the pump, but that could be a safety...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

What I dislike about the Infusomat Space pumps is that they are very expensive and hard to repair....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our users had a really hard time transitioning to the Infusomat Space pumps. We had a lot of...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am unsure whether I would buy the product again. I am a little concerned because the FDA is going...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

B. Braun's wireless access is around the corner, and it took several years for that to happen. That...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We can talk to a service tech to get help and troubleshoot our product very quickly, but we have a...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I really liked the solution and thought it was great, I would be recommending it, but I have...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I have heard that the pumps from another vendor have some better features than the Infusomat Space....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

B. Braun was pretty good about the initial training. They were responsive. The product works pretty...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

B. Braun’s support is very responsive. They have immediately helped me with every issue I have had....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

One of the biggest hurdles we have had is with new drug libraries. I don’t know whether that is a...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our decision to move to B. Braun was driven by money. With this change, we were able to achieve...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor should improve their ability to do interoperability. Another thing that has been a pain...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we went with B. Braun, we had to get a third-party system. We now have a few different pumps...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

B. Braun promised that the integration would be up and running, but that didn't happen. They did...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

B. Braun's reporting software seems to be pretty good. I liked building the drug library. The...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

B. Braun has been very good with support. When I have any issues, I just email my pharmacy contact....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

After the training, I felt that I had been well coached and knew the system extremely well, but I...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

We have the DoseGuard software for the pumps, so when we need information, it is readily available....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

I have never had a problem reaching out to the B. Braun crew that helped us upload the pumps. The...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Outside of a few issues with the alarms, the B. Braun pumps work very well. A few things have...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The nonpharmacy alert side can be an issue. There is a bit of alert fatigue with the nursing staff.

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

We are looking forward to a lot of things with the B. Braun pumps. When we consider where we came...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

For the most part, things are going pretty well. Early on after the install, we had some problems...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Somebody in the pharmacy must be behind the QA and the reporting. The functionality on the nursing...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

We have to push a lot of buttons to get through the library and get the pumps to start. The front...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

The vendor was outstanding with the implementation. Their clinical people were awesome and worked...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The pumps do what they are supposed to do. We don't struggle with them, and they perform as we...

Aug 2020
||
(0)
 Thank you  Helpful

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Manager

The vendor might have trained us when we first got our pumps, but I don't know whether the vendor...

Aug 2020
||
(0)
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