Infusomat Space (LVP)
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Jackson Tate
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User Commentary

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Director

Implementation and Training

The implementation with B. Braun was amazing. The vendor flew people in, congregated all of their...

Nov 2022
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Director

Implementation and Training

During training, our staff would call B. Braun after hours when the on-site training assistance team...

Nov 2022
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Director

Implementation and Training

B. Braun considered all of the possible problems when they were training us, and they even...

Nov 2022
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Director

ROI / Cost (care and feeding)

Another part of the system handles drug library compliance. Because the pumps are wireless, they...

Nov 2022
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Director

Relationship

Everyone currently on B. Braun's team is amazing, from the education partners to the salespeople to...

Nov 2022
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Director

Implementation and Training

The implementation went very smoothly at all of our sites. Of course, there were always going to be...

Nov 2022
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Director

Technology

Our staff's feedback has been great; they have loved B. Braun's pumps, and they have loved that the...

Nov 2022
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Director

Relationship

In the old design of the product, there was a compartment that captured bubbles. From my perspective...

Nov 2022
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Director

Technology

We have a high acuity in our ICUs. Our patients are extremely sick; it is not uncommon for one...

Nov 2022
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Analyst/Coordinator

Service and Support

B. Braun's support has been really great. The people that we have worked with have been really wonderful....

Nov 2022
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Analyst/Coordinator

Implementation and Training

B. Braun had really good training for the nurses. There was a ton of training. The vendor's...

Nov 2022
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Analyst/Coordinator

Technology

The Infusomat Space pumps work well. The vendor did put nonalphanumeric pads on the pumps. They...

Nov 2022
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Analyst/Coordinator

Interfacing and Integration

There is no integration with B. Braun. That is pretty disappointing, but I don’t know whether that...

Nov 2022
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Manager

Functionality and Upgrades

B. Braun’s solution could be improved. The screen on the pumps is somewhat limiting because it has...

Nov 2022
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Manager

Relationship

B. Braun has delivered documents to our leadership for consideration, and the vendor has touched...

Nov 2022
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Physician

Other Observations & Comments

All we need is for the Infusomat Space to infuse, and it does that just fine. But the pump is pretty...

Nov 2022
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VP/Other Executive

Functionality and Upgrades

B. Braun's product is the least problematic pump out there. The product is very time tested. We...

Nov 2022
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VP/Other Executive

Relationship

I have a lot of involvement with B. Braun's folks. My representative checks in.

Nov 2022
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Director

Other Observations & Comments

The pumps are small enough that they work pretty well for transport. The product has a very thorough...

Nov 2022
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Manager

Implementation and Training

B. Braun has a lot of good resources for initial training. I recently received an email about a...

Oct 2022
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Manager

Functionality and Upgrades

A lot of safety features from B. Braun's product have prevented medication events. The product makes...

Oct 2022
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Manager

Functionality and Upgrades

The Infusomat Space is a very good pump; it is like a small computer. The product is very durable,...

Oct 2022
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Manager

Functionality and Upgrades

All of the pumps are wireless, and we can download drug libraries automatically. The product is very...

Oct 2022
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Manager

ROI / Cost (care and feeding)

We got a very fair price from B. Braun. They gave us a good option.

Oct 2022
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Manager

Service and Support

B. Braun supports us very well, especially when we have work issues. We like the vendor's service...

Oct 2022
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Manager

Technology

In the beginning, we had problems with some of the product's parts; there was a recall of some of...

Oct 2022
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Director

Relationship

B. Braun was a very integral part of our interoperability project. We had frequent meetings with the...

Sep 2022
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Director

Functionality and Upgrades

If a person were able to navigate through the Infusomat Space pumps, then that person would have no...

Sep 2022
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Manager

Functionality and Upgrades

The Infusomat Space is a simple, good product. Our users are happy with the solutions and the...

Aug 2022
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Director

Functionality and Upgrades

In the last few months, we haven't had any negative feedback on the pumps. We are still relatively...

Aug 2022
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Manager

Functionality and Upgrades

The Infusomat Space is good, but there are certain fluid-invasion issues. Those are things we would...

Aug 2022
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Director

ROI / Cost (care and feeding)

B. Braun nickel-and-dimes us, especially with repairs.

Aug 2022
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Director

ROI / Cost (care and feeding)

I would tell a peer that the Infusomat Space pumps are great for the money that we spend. The value...

Aug 2022
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Physician

Interfacing and Integration

One outcome of pump-EMR interoperability is that we now have pump programming going from the EMR to...

Jul 2022
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Physician

Functionality and Upgrades

We haven't seen any specific downsides to the pumps; they have done everything that we thought they...

Jul 2022
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Analyst/Coordinator

Implementation and Training

The biomed training has been really good. B. Braun has come on-site for training. The documentation...

Jul 2022
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Analyst/Coordinator

Relationship

What makes B. Braun stand out could come down to the people who have been assigned to us. The people...

Jul 2022
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Director

Interfacing and Integration

I hope that we eventually get the integration that we need with B. Braun and their pumps. We don't...

Jul 2022
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Director

Technology

The clinicians don't like the Infusomat Space pumps. We have had a myriad of problems, and I don't...

Jul 2022
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Director

Service and Support

B. Braun is a smaller vendor, so we deal with only a handful of people, but sometimes when we have...

Jul 2022
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Director

Functionality and Upgrades

I don't think the Infusomat Space pumps are user friendly because familiarizing ourselves with all...

Jul 2022
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Director

Functionality and Upgrades

The product's updates and things always run very smoothly. B. Braun updates our drug library on the...

Jun 2022
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Director

Technology

The Infusomat Space is tedious. There are four buttons on the pump, so there is a lot of scrolling...

Jun 2022
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Director

Functionality and Upgrades

I am happy with the Infusomat Space pump. The pumps have never failed. There is a lot to be said on...

Jun 2022
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Director

ROI / Cost (care and feeding)

If we need something, B. Braun will charge us for it. But the vendor doesn't charge for every little...

Jun 2022
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Director

Relationship

B. Braun's customers support and training are very good. The vendor is somewhat proactive, and I...

Jun 2022
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Director

Functionality and Upgrades

The pump does what it is supposed to do, but the nurses are not very happy with the Infusomat Space...

Jun 2022
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Nurse

Service and Support

I can get ahold of anybody at B. Braun, and if someone can't fix something, then they will triage...

Jun 2022
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Manager

Implementation and Training

It would be nice to have some more in-person training from B. Braun.

Jun 2022
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CNIO

Functionality and Upgrades

The Infusomat Space has the majority of things that we need. It is small and compact, and that is...

May 2022
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CNIO

ROI / Cost (care and feeding)

The Infusomat Space is a good, middle-of-the-road product that can meet most of our needs. B. Braun...

May 2022
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Manager

Functionality and Upgrades

Because of the problems that the pumps have with Wi-Fi, the nursing staff gets a little...

May 2022
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Manager

Implementation and Training

The training should have been done years ago, and the vendor should have been the one to spearhead...

May 2022
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Manager

Implementation and Training

The initial phase of the implementation went really well, but there has been no follow-up. I would...

May 2022
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Manager

Interfacing and Integration

The pumps are capable of bidirectional integration, but we are not using it. During the integration...

May 2022
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Manager

Service and Support

Our satisfaction is going downhill. The vendor is failing in their product support. I have a number...

May 2022
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Manager

ROI / Cost (care and feeding)

The pumps do what the brochures say the pumps are supposed to do, but we are not happy with them....

May 2022
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Manager

Technology

We are experiencing very large lag times in getting parts. Right now, I have several pumps sitting...

May 2022
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Manager

Service and Support

The support from the B. Braun team is excellent. The pumps had some problems during the initial...

Apr 2022
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Manager

Functionality and Upgrades

I don't like that we can't see all the information we need. The information is there; it just isn't...

Apr 2022
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Manager

Functionality and Upgrades

The downtime for the Infusomat Space pumps is so slim. They don't go down very often. They are...

Mar 2022
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Manager

Functionality and Upgrades

The one thing B. Braun could improve on is their docking station. It is so compact that we can't put...

Mar 2022
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Manager

Functionality and Upgrades

There are issues in the Infusomat Space pumps with priming volumes. A certain medication, for...

Mar 2022
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Manager

Relationship

B. Braun is definitely a partner to us. When we do updates for the pumps, we always work with the...

Mar 2022
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Manager

Future Outlook

The Infusomat Space pumps have the potential to drive outcomes for us. With a wireless solution, we...

Mar 2022
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Manager

Other Observations & Comments

The issues that we have discovered in the Infusomat Space pumps have been resolved, so any...

Mar 2022
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Manager

ROI / Cost (care and feeding)

We can't fix our own Infusomat Space pumps because we don't have the same education that the vendor...

Mar 2022
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Manager

Technology

I never see any new technology from B. Braun. Once they sell us on a product, they stop showing up....

Mar 2022
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Manager

Relationship

There is no executive involvement from B. Braun. We can talk with tech support people, and that is...

Mar 2022
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Manager

Functionality and Upgrades

I wouldn't buy the Infusomat Space again. No one likes it. I wouldn't recommend it to anyone.

Mar 2022
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Analyst/Coordinator

Functionality and Upgrades

From the nurses' perspectives, another pump is easier to use than the Infusomat Space pumps. The...

Mar 2022
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Analyst/Coordinator

Relationship

Since onboarding the product, the executives have been very much involved, and we have had contact....

Mar 2022
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Analyst/Coordinator

Service and Support

Early in the contract, B. Braun reached out a lot more than they do now. In the past, we had a...

Mar 2022
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Analyst/Coordinator

Functionality and Upgrades

The software to create the library is a little clunky. B. Braun has two modules that we can use, or...

Mar 2022
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Analyst/Coordinator

Functionality and Upgrades

One of the things I didn't like is that there is a very small screen on the pump itself. That forces...

Mar 2022
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Analyst/Coordinator

Functionality and Upgrades

The Infusomat Space pumps meet what we are looking for. Everything has been okay. We have had no...

Mar 2022
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Manager

Interfacing and Integration

None of our B. Braun pumps connect with our EMR. We tried connecting them, and the connection never...

Mar 2022
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Manager

Lessons Learned

I would tell other organizations that it is best to have enough poles and brackets when they buy the...

Mar 2022
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Director

Functionality and Upgrades

We have had concerns with the pumps, particularly around air-in-line alarms and alarms in general,...

Mar 2022
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Director

Relationship

I appreciate the vendor's customer service and responsiveness. They have always been willing to talk...

Mar 2022
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Director

Functionality and Upgrades

I don't love gravity pumps for our organization. We came from cassette-based pumps. From a...

Mar 2022
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Director

Implementation and Training

The vendor’s training was pretty good. We had to partner together. There were some bumps in the...

Mar 2022
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Director

Functionality and Upgrades

Even though the product is not great from a technology perspective, I feel like the vendor would...

Mar 2022
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Director

Functionality and Upgrades

The vendor has some features that are great. The way that we can program the drug library and the...

Mar 2022
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Director

Implementation and Training

For the initial implementation at our organization, we probably had many staff members working...

Mar 2022
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Director

Relationship

We had to escalate some of our concerns. Sometimes there was a little push-pull when we got to that...

Mar 2022
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Director

Other Observations & Comments

Whether I would recommend the product depends on who needs it and what area they need it for. If the...

Mar 2022
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COO

Other Observations & Comments

Today, there are not a lot of different infusion pumps anymore. For the most part, they are either...

Mar 2022
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COO

Relationship

From an alert perspective, B. Braun is pretty good about being proactive.

Mar 2022
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COO

Functionality and Upgrades

I have an issue with the size of the Infusomat Space pump. It is very nice to have a small pump, but...

Mar 2022
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COO

Implementation and Training

B. Braun has done pretty good on their training. And in the beginning, there was quite a lot of...

Mar 2022
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COO

Interfacing and Integration

B. Braun is not able to integrate the Infusomat Space pumps and our EMR very well, and those issues...

Mar 2022
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Manager

Functionality and Upgrades

The pumps perform pretty much as expected. They are an aging fleet because we have had them for many...

Feb 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

The B. Braun pumps are priced so competitively compared to our old vender’s pumps, so we got a great...

Feb 2022
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Manager

Functionality and Upgrades

One issue we have with the pumps is parts availability. There is one particular repair that is...

Feb 2022
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Manager

Functionality and Upgrades

There is sometimes some confusion over what the drug library settings really indicate and how to...

Feb 2022
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Manager

Service and Support

I like the frequency of the planned maintenance cycles for the product. The planned cycles are much...

Feb 2022
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Analyst/Coordinator

Interfacing and Integration

B. Braun is kind of the new kid on the block, so I am not surprised that they don't have a lot of...

Feb 2022
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Analyst/Coordinator

Functionality and Upgrades

We see a few issues with the pump. The first issue is that if there is a downstream occlusion in an...

Feb 2022
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Analyst/Coordinator

Relationship

For their implementation, B. Braun assigns a project manager, and the project manager works with my...

Feb 2022
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Analyst/Coordinator

Service and Support

Working with B. Braun’s technical support people is a bit challenging. It is mostly challenging...

Feb 2022
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Analyst/Coordinator

Functionality and Upgrades

In order to improve pump programming safety, B. Braun has saddled the user with too much...

Feb 2022
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Analyst/Coordinator

Implementation and Training

Everything I talk about is in comparison to our old pump vendor because that is my baseline. We have...

Feb 2022
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Analyst/Coordinator

Relationship

We have 24/7 access to any resource that we need from B. Braun. I have never seen a vendor more...

Feb 2022
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Analyst/Coordinator

Functionality and Upgrades

B. Braun is working on an upgraded version of the system so that a hospital system can track all of...

Feb 2022
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Director

Technology

I think the Infusomat Space pumps are easy to use and intuitive. I find them to be durable, and they...

Feb 2022
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Manager

Functionality and Upgrades

We have an extensive drug library. I don’t know whether that is part of B. Braun's system or part of...

Feb 2022
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Manager

Functionality and Upgrades

One downside of the pump is that if we are going to start a solution, like a blood pressure...

Feb 2022
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Director

Future Outlook

We were acquired by another health system recently that uses different pumps. We will likely start...

Feb 2022
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Director

Relationship

We had a stellar account representative for years, but our representative left just before the...

Feb 2022
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Director

Functionality and Upgrades

A problem I have with the Infusomat Space pumps is that the drug libraries are difficult to get to....

Feb 2022
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Manager

ROI / Cost (care and feeding)

We have gone through so many power supplies, and the Infusomat Space pumps are expensive per piece....

Feb 2022
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Manager

Relationship

We haven’t had much executive involvement from B. Braun. There are not really a lot of...

Feb 2022
||
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Manager

Service and Support

Support is very limited because B. Braun will just tell me I have to send in the pump. With another...

Feb 2022
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Analyst/Coordinator

Relationship

B. Braun has been willing to work with us to test and tweak things. The vendor provided a lot of...

Feb 2022
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Analyst/Coordinator

Functionality and Upgrades

I learned how to navigate the Infusomat Space on my own. Nobody had to show me because the pump is...

Feb 2022
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Manager

Functionality and Upgrades

One thing in the product that makes me happy is that we can manage the libraries easily remotely....

Feb 2022
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Manager

Functionality and Upgrades

B. Braun uses short names for medications, and they tend to be confusing if we have a medication in...

Feb 2022
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Manager

Service and Support

The vendor has always been responsive. Whenever I have needed anything, I have gotten a response...

Feb 2022
||
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Manager

Implementation and Training

The vendor’s training program is well developed in that the vendor has scenarios, booklets, and all...

Feb 2022
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Manager

ROI / Cost (care and feeding)

The vendor’s prices are good. Compared to what I was expecting, the prices are out of this world.

Feb 2022
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Director

Other Observations & Comments

B. Braun isn’t very proactive at all. They respond when we reach out to them, but I wouldn't call...

Feb 2022
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Director

Interfacing and Integration

The one thing that I have been asking B. Braun about for years is putting a buffer on their pumps to...

Feb 2022
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Analyst/Coordinator

Functionality and Upgrades

I have seen some other pumps, but B. Braun is still the one that I would choose. The tracking tools...

Feb 2022
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Analyst/Coordinator

Technology

The B. Braun pump’s size is great; it is easily portable. We have had some clunky pumps before, but...

Feb 2022
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Analyst/Coordinator

Technology

The power cord can get kind of bent and frayed. That is the only thing that can be a little rough....

Feb 2022
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Analyst/Coordinator

Functionality and Upgrades

The software that helps with error reduction could do better when it comes to weight-based dosing....

Feb 2022
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Analyst/Coordinator

Technology

When we got our initial pumps, they were configured by B. Braun. But if we order new ones, our...

Feb 2022
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Analyst/Coordinator

Service and Support

Our B. Braun support has been really great. I can still text our integration specialist, and they...

Feb 2022
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Director

Functionality and Upgrades

We like that the pump has a very comprehensive medical library. That is very helpful for our crews...

Jan 2022
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Director

Technology

We are rough on equipment, so a drop or anything like that usually breaks something. We have always...

Jan 2022
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Manager

ROI / Cost (care and feeding)

A facility within our health system went live with the pumps after we did, so they were on a...

Jan 2022
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Manager

Sales and Contracting

Part of our contract includes purchasing all the solutions and making sure all premixed items come...

Jan 2022
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Manager

Functionality and Upgrades

B. Braun has a web-based application where we can build and revise the drug library. The vendor...

Jan 2022
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Manager

Interfacing and Integration

We are dealing with integration issues between the Infusomat Space and our EMR. The software is...

Jan 2022
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Director

Functionality and Upgrades

We have been very happy with B. Braun, and the nurses have been very happy with the pumps, and that...

Jan 2022
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Director

Functionality and Upgrades

The Infusomat Space pump is compact and lightweight, and it is not difficult to update the drug...

Jan 2022
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Director

Other Observations & Comments

B. Braun has what is called a SpaceStation MRI. We can take the Infusomat Space Pump, put it into a...

Jan 2022
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Director

Functionality and Upgrades

As an existing B. Braun customer that has used the Outlook series, I know that the ability to...

Jan 2022
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Director

Implementation and Training

B. Braun has a super implementation process and a very detailed management process. Their templates...

Jan 2022
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Director

Relationship

I have a good relationship with the people that do the IT side of things at B. Braun as well as some...

Jan 2022
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Analyst/Coordinator

Functionality and Upgrades

Things have been very quiet in the last year with B. Braun. We did the wireless drug menu update,...

Jan 2022
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Analyst/Coordinator

Functionality and Upgrades

The only thing we have had an issue with lately is the drug menu through First Databank. Our...

Jan 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

A few years ago, we did a review to decide whether we were going to stay with B. Braun moving...

Jan 2022
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Analyst/Coordinator

Functionality and Upgrades

Compared to other pumps, what we see on the screen when B. Braun pumps are running is pretty small....

Jan 2022
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Manager

Implementation and Training

B. Braun has very good pharmacy and nursing support as opposed to other vendors I have worked with....

Jan 2022
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Manager

Functionality and Upgrades

I can’t think of anything that we were misled about. The B. Braun pumps are meeting our expectations....

Dec 2021
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Manager

Implementation and Training

We haven’t really had any follow-up training, but nothing has changed either, so I am not sure that...

Dec 2021
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Manager

Functionality and Upgrades

The only limitation of the pump is that it doesn’t have concentration limits. That has become an...

Dec 2021
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Manager

Functionality and Upgrades

I wish the reporting was a little easier for what dictionaries were updated and when. Currently, the...

Dec 2021
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Manager

Relationship

B. Braun is responsive, and we always get a resolution, unless the issue just can't be resolved. We...

Dec 2021
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Manager

Relationship

I don’t have complaints about B. Braun’s proactivity, but I guess a periodic check-in would be nice...

Dec 2021
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Manager

ROI / Cost (care and feeding)

Where B. Braun comes out ahead is in value. The pumps don't have a lot of bells and whistles, but...

Dec 2021
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Manager

Future Outlook

B. Braun’s pumps are easily lost and thrown away. Many have disappeared, and we are not sure what...

Dec 2021
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VP/Other Executive

Functionality and Upgrades

We are expanding our B. Braun fleet because the pumps are meeting our needs, and we have had a good...

Dec 2021
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VP/Other Executive

Sales and Contracting

B. Braun tries to nickel-and-dime us, but I don't let them. I have known some representatives for...

Dec 2021
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VP/Other Executive

Service and Support

B. Braun provides good training for the clinical side of the pumps, but not for the biomed people...

Dec 2021
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VP/Other Executive

Functionality and Upgrades

At times, we have wished that the pumps could do more, and we have had to wait for a software...

Dec 2021
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VP/Other Executive

Other Observations & Comments

Obtaining IV fluids for the B. Braun pumps is our number-one issue. Supply disruption has been very...

Dec 2021
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