Millennium PowerChart (Non-US)
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User Commentary

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Manager

ROI / Cost (care and feeding)

If I were the president of our hospital, I would bring back the vendors that we kicked out to...

Dec 2022
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Manager

Implementation and Training

Cerner’s upgrades are okay, but installing the upgrades always takes months because the...

Dec 2022
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Manager

Relationship

If I need to ask something of Cerner, it never works. Trying to change something in Millennium...

Dec 2022
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Manager

Implementation and Training

Cerner didn't know the market in our area, so the team they put on our implementation was not...

Dec 2022
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Manager

Functionality and Upgrades

I am not happy with Millennium PowerChart because it doesn't fit our workflow. The system is built...

Dec 2022
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Manager

Technology

By looking at the product, I can tell it was built in the 1980s or 1990s. Millenium PowerChart is an...

Dec 2022
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Manager

Future Outlook

My satisfaction is mostly due to the version of Cerner's software that we are using because I have...

Nov 2022
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COO

Lessons Learned

Something that is good for us as a smaller organization is the fact that Cerner works with a lot of...

Nov 2022
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COO

Interfacing and Integration

The connection between Cerner and other strong vendors would be very beneficial for any healthcare...

Nov 2022
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COO

ROI / Cost (care and feeding)

I would like for Cerner to improve on what they offer as the basic, standard package, but I...

Nov 2022
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COO

Relationship

Cerner is doing a good job and basically telling their clients what they should want and what they...

Nov 2022
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COO

Technology

Cerner should be more open to at least having pilot runs of new technologies so that different...

Nov 2022
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CMIO

Relationship

We can meet with our Cerner manager to review pending charges and opportunities for improvement. We...

Nov 2022
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CMIO

Other Observations & Comments

Cerner gives us access to a mock domain for training. In that domain, we can see and explore the new...

Nov 2022
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CMIO

Implementation and Training

The product isn't easy to use. Users need to receive training and understand all of the clicks that...

Nov 2022
||
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CMIO

Relationship

Cerner has a good solution that is very reliable. We like to use that solution. The only...

Nov 2022
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CMIO

Functionality and Upgrades

The solution's portal is very helpful for patients. It allows patients to access medical records,...

Nov 2022
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CMIO

Lessons Learned

Cerner needs to maintain their partnerships and business continuity while improving their customers'...

Nov 2022
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CMIO

Other Observations & Comments

Oracle is a big company, and we hope that they will add value to Cerner. They could bring in...

Nov 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

Our experience with Cerner has been fantastic so far. We don't lose information, and information is...

Oct 2022
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Analyst/Coordinator

Relationship

We have great support from Cerner. We have a representative who visits us regularly to make sure we...

Oct 2022
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Analyst/Coordinator

Service and Support

Cerner is open to suggestions, and they are ready to hear from us because they know us. Cerner has...

Oct 2022
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Director

Service and Support

Cerner is a big machine, and we often have discussions about what Cerner can do and whether Cerner...

Oct 2022
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Director

Service and Support

We are hosted by a reseller, and having a host definitely impacts our overall experience with...

Oct 2022
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Director

Relationship

While working with the team over the years, I have found that they are good people to work with and...

Oct 2022
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Director

Future Outlook

Cerner is in the process of being acquired by Oracle, so there is a bit of uncertainty about what...

Oct 2022
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Nurse

Functionality and Upgrades

We need Cerner to have frequent updates or to at least update our version of the product to match...

Oct 2022
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Nurse

Implementation and Training

The problem with Cerner is that they don’t take the different levels that users are on into account...

Oct 2022
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Nurse

Sales and Contracting

If Cerner rolls out a new product, we have to sit in on multiple sessions to make the product...

Oct 2022
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CIO

Relationship

Our health system has made the relationship with Cerner quite difficult, and that has led to a...

Oct 2022
||
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Nurse

Service and Support

Cerner has collaborated with us on our requirements and workflow. They have optimized our workflow...

Oct 2022
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Physician

Functionality and Upgrades

The vendor does updates during our working hours. We are busy with our work, and we may not be able...

Oct 2022
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Physician

Functionality and Upgrades

Sometimes the system becomes slow.

Oct 2022
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Physician

Relationship

Cerner’s team of engineers is very good and friendly. Whenever we call them, they come immediately...

Oct 2022
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Physician

Implementation and Training

We are satisfied with the technology that Cerner is providing. We find it easy to use, and we are...

Oct 2022
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Physician

ROI / Cost (care and feeding)

The investment is really worth it because we can access this electronic record from many places. It...

Oct 2022
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Manager

Technology

We have had a really great experience with the system. It helps us meet standards of care and...

Oct 2022
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Manager

Functionality and Upgrades

The vendor's biggest opportunity for improvement would be to add more enhancements to the system. To...

Oct 2022
||
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Manager

Functionality and Upgrades

The product is easy to use and is not complicated.

Oct 2022
||
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Manager

Functionality and Upgrades

A change that would improve the customer experience is if we could flag nonnumeric values as...

Oct 2022
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CIO

Relationship

One of the vendor's strengths is real engagement.

Oct 2022
||
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Physician

Relationship

The biggest strengths of the vendor are their adaptability and their ability to customize the...

Oct 2022
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Manager

Functionality and Upgrades

The product meets all of our needs, and it is easy for our people to use. I don't have any...

Oct 2022
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CIO

Service and Support

Cerner could improve their customers' experiences by providing local support in our country.

Oct 2022
||
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Physician

Technology

I like that the product helps us capture all the required information for clinical documentation....

Oct 2022
||
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CIO

Future Outlook

I think that Oracle's acquisition of Cerner is an opportunity for Cerner's products to be improved.

Oct 2022
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CIO

Technology

I like the variety of integrated modules that the vendor offers.

Oct 2022
||
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Physician

Other Observations & Comments

Telehealth systems have improved access to health care, especially with regard to our specialty....

Oct 2022
||
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Physician

Functionality and Upgrades

If the system were able to support medication adherence through alerts to patients and their...

Oct 2022
||
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VP/Other Executive

Technology

Opportunities for product improvement would be better cohesion of products, a more user-friendly...

Oct 2022
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VP/Other Executive

Relationship

Cerner could improve the spread of innovation amongst clients and engage as a partner, not just a vendor....

Oct 2022
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Analyst/Coordinator

Interfacing and Integration

The enormity of the system and the company are Cerner's biggest strengths. The presence of a tool...

Oct 2022
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Analyst/Coordinator

Functionality and Upgrades

Improving the user experience, working to improve the speed, and having reliable PDFs and SMS for...

Oct 2022
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Analyst/Coordinator

Service and Support

Cerner could improve my organization's experience by having structured documentation or a user guide...

Oct 2022
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Nurse

Relationship

The vendor's strengths are their negotiation and communication skills.

Oct 2022
||
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Nurse

Technology

I like the quality of the product and that it is easily manageable.

Oct 2022
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Nurse

Functionality and Upgrades

There are opportunities for product improvement with the use of advanced technologies.

Oct 2022
||
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Nurse

Relationship

My customer experience could be improved by the vendor understanding my needs and offering easy and...

Oct 2022
||
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Analyst/Coordinator

Interfacing and Integration

One of Cerner's strengths is the availability of on-site support. What I like most about Millennium...

Oct 2022
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Analyst/Coordinator

Service and Support

I would like to see the vendor improve their response speed and their follow-up on issues and change...

Oct 2022
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Manager

Functionality and Upgrades

The system can track the history of patient procedures and patient education. I really like how the...

Oct 2022
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Manager

Relationship

Some of the vendor's greatest strengths are their speed and the minute details that they use to...

Oct 2022
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Analyst/Coordinator

Interfacing and Integration

It is easy to create templates in the system and integrate the system with various devices. The...

Oct 2022
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Nurse

Relationship

The strengths of the vendor are that they are easy to contact and available all the time whenever we...

Oct 2022
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Nurse

Functionality and Upgrades

I like that the product is easy to handle, and it is easy to get all of our previous data.

Oct 2022
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Nurse

Service and Support

The vendor could improve the customer experience by assigning a person to a particular department...

Oct 2022
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Manager

Functionality and Upgrades

The product's old functionalities, such as power orders, are very limited, and we don't have a lot...

Oct 2022
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CMIO

Future Outlook

Cerner is abandoning our region, so we don't see any opportunities for improvement or strengths in...

Sep 2022
||
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Director

Functionality and Upgrades

Some of Cerner's strengths are the version policy and the lights-on network. I like the robustness...

Sep 2022
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Director

Functionality and Upgrades

I would like to see improvements with the assistance for predefined process and data recording templates....

Sep 2022
||
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Director

Relationship

It would improve my experience with Cerner if there were more adoption of the standards from the...

Sep 2022
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CIO

ROI / Cost (care and feeding)

Cerner charges for everything. For example, we were looking at bringing in a clinical terminology...

Sep 2022
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CIO

Implementation and Training

The training could be better. We have to do a lot of fact-finding and develop things internally...

Sep 2022
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CIO

Service and Support

Our relationship with Cerner is driven by a third-party health technology service, and the third...

Sep 2022
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CIO

Relationship

There have been no changes regarding the Oracle acquisition. There has been no impact. There haven’t...

Sep 2022
||
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Director

ROI / Cost (care and feeding)

The things I like least are the system's cost and the capacity problems that lead to long load times....

Sep 2022
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Director

Technology

If Cerner were able to increase their investment in regionally specific workflows and needs, that...

Sep 2022
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Director

Implementation and Training

The quality of the training we get is highly dependent on the Cerner consultant involved. Generally...

Sep 2022
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Director

Functionality and Upgrades

Based on the capabilities of the modules we purchased, Cerner's product works as promoted. There are...

Sep 2022
||
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Director

Interfacing and Integration

The integration hasn't been simple, and we are embarking on some projects to make things easier. For...

Sep 2022
||
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Director

Service and Support

Cerner doesn’t promote uniform documentation across disciplines, and the newer documentation...

Sep 2022
||
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Director

Technology

It is fair to say that healthcare and legislation move faster than Cerner, and Cerner can't keep up....

Sep 2022
||
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Director

Relationship

We generally have good relations with the Cerner consultants and staff members.

Sep 2022
||
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VP/Other Executive

Relationship

I like the approach that Cerner has taken; they have dramatically adjusted the way they work with...

Sep 2022
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VP/Other Executive

Future Outlook

We are unbelievably pleased with the plans that we put in place and the support that Cerner is...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

I would like to see a more modern-looking interface for Millennium PowerChart that allows us to...

Sep 2022
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VP/Other Executive

Service and Support

We have an account manager with Cerner who knows us very well, and we have a strong relationship...

Sep 2022
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VP/Other Executive

Service and Support

Cerner needs to put some serious investment in technical resources and implementation resources with...

Sep 2022
||
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VP/Other Executive

Technology

No new build or install of Millennium PowerChart is the same globally. Our build of the product is...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

Cerner has poor integration. We are not able to use the full feature sets they offer for specific...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

We hit the limits of what is possible with Millennium PowerChart in our environment for any new...

Sep 2022
||
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VP/Other Executive

ROI / Cost (care and feeding)

Cerner has changed their implementation model to be more iterative. They are trying to be more agile...

Sep 2022
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VP/Other Executive

Sales and Contracting

Implementing Cerner's oncology module has been a nightmare. We have had to switch off most of the...

Sep 2022
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VP/Other Executive

Relationship

Cerner has been a good partner and has worked with us when we have had periods of boom and bust. We...

Sep 2022
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VP/Other Executive

Relationship

Our partnership with Cerner has deteriorated because they have deinvested resources in the market we...

Sep 2022
||
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Physician

Sales and Contracting

Millennium PowerChart meets the expectation set by Cerner during our upgrade discussion.

Aug 2022
||
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Physician

Functionality and Upgrades

Some of the product's functionalities require more refinement, but the product does meet...

Aug 2022
||
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Physician

Interfacing and Integration

We are still running into some issues with integration, but they are not big issues. From my point...

Aug 2022
||
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Physician

Functionality and Upgrades

We have run into no obvious issues, considering that we are running multiple facilities and...

Aug 2022
||
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Physician

Functionality and Upgrades

Having worked with the same solution for multiple years, I definitely feel familiar with the...

Aug 2022
||
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Physician

Lessons Learned

Cerner’s innovation process is slow, but Cerner is innovative. Cerner is trying to update the...

Aug 2022
||
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Physician

Implementation and Training

Cerner actually has a very good training team. Whenever Cerner rolls out a solution, they...

Aug 2022
||
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CMIO

Functionality and Upgrades

Cerner has a good application with a lot of functionalities. We are using a lot of the things in...

Aug 2022
||
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CMIO

Service and Support

Cerner has a process where clients put forward new ideas for the community and the vendor creates...

Aug 2022
||
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CMIO

ROI / Cost (care and feeding)

Whenever we need more assistance, that is because things are not working as designed. Cerner wants...

Aug 2022
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CMIO

Technology

Cerner has a lack of cloud storage in our country, and that means that we can't leverage their...

Aug 2022
||
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CMIO

Service and Support

Five years ago, Cerner committed to dedicating engineering resources to our geographic region. With...

Aug 2022
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CMIO

Relationship

I want to see more investment in the client. I would like it if Cerner would base their success on...

Aug 2022
||
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CMIO

Service and Support

Currently, our internal resources and teams have more responsibility for achieving outcomes than...

Aug 2022
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Physician

Service and Support

In each facility, Cerner has ground support people and a governance model where every single issue...

Aug 2022
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Physician

ROI / Cost (care and feeding)

We are definitely receiving a good outcome. When we have downtime for some reason, our physicians...

Aug 2022
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Physician

Other Observations & Comments

I have no idea whether the Oracle acquisition was good or bad. There has been no change since the...

Aug 2022
||
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Physician

Lessons Learned

Cerner is developing a lot of clinical decision support tools. There are actually a lot of...

Aug 2022
||
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CIO

ROI / Cost (care and feeding)

We would buy Millennium PowerChart again, but there might be mature EMRs that could do as much as...

Aug 2022
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CIO

ROI / Cost (care and feeding)

The vendor offers the functionality we need, but we don’t have all the modules we need because we...

Aug 2022
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CIO

ROI / Cost (care and feeding)

Cerner would charge for every little thing, but Oracle is even more like that. I expect that Oracle...

Aug 2022
||
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Manager

Functionality and Upgrades

Millennium PowerChart has options for our specialty, but its functionality doesn't fit our specialty...

Aug 2022
||
(0)
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Manager

Functionality and Upgrades

Our clinicians' experiences with the system have been polarizing. Some of our clinicians really like...

Aug 2022
||
(0)
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Manager

Implementation and Training

I don't think that I have ever received any training from Cerner. When we need training on new...

Aug 2022
||
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Manager

Service and Support

I don't know how to access the vendor's support. I have had limited involvement with Cerner's people....

Aug 2022
||
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Manager

Other Observations & Comments

Our future satisfaction depends on whether our hospital gets upgrades. I haven't heard about any...

Aug 2022
||
(0)
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Manager

Functionality and Upgrades

The vendor looks at our care gaps and produces forms and other things that we need, but when it...

Aug 2022
||
(0)
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VP/Other Executive

Relationship

The platform is very old. I have heard that in the US, Oracle is about to do a total rebuild of the...

Aug 2022
||
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VP/Other Executive

Relationship

The Cerner executive team has changed significantly, and we were a bit concerned when we heard that...

Aug 2022
||
(0)
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VP/Other Executive

Implementation and Training

I would like to think that with Oracle’s technology base and platform, something can be done in the...

Aug 2022
||
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VP/Other Executive

Functionality and Upgrades

We don’t have major issues; the product works as intended. And we know that an EMR allows...

Aug 2022
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VP/Other Executive

ROI / Cost (care and feeding)

We know the benefits of the product; we just need to be able to afford the full implementation. To...

Aug 2022
||
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VP/Other Executive

Interfacing and Integration

Doing an integration is a lot of hard work, but we are rewarded for our efforts when it comes to integration....

Aug 2022
||
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VP/Other Executive

Service and Support

We have a very good support person who looks after us, is always very responsive, and assists us as...

Aug 2022
||
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VP/Other Executive

Sales and Contracting

The invoicing is still challenging. Because of the way the invoices come through, it is really a...

Aug 2022
||
(0)
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Director

Other Observations & Comments

Cerner doesn’t train us in terms of the solutions. They train us on how to use the system, but they...

Aug 2022
||
(0)
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Director

Technology

Cerner has been doing better with their new technology than they were doing before. Once we moved to...

Aug 2022
||
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Director

Relationship

The issue with Cerner is their project management skill set is poor. Their product is fine, but the...

Aug 2022
||
(0)
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Director

Functionality and Upgrades

Millennium PowerChart is not the most user-friendly EMR out there, but it works. I keep hearing from...

Aug 2022
||
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Director

Relationship

The people at Cerner are generally very nice, and they care about what they do. The issue at the...

Aug 2022
||
(0)
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Physician

Functionality and Upgrades

We have some sound, agile, ongoing processes for keeping our medications up-to-date, but there are...

Jul 2022
||
(0)
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Physician

Interfacing and Integration

In terms of interoperability, Cerner’s outbound and inbound messaging queues aren't built to scale...

Jul 2022
||
(0)
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Physician

Functionality and Upgrades

The product is going in a good direction. It takes a certain level of commitment, investment, and...

Jul 2022
||
(0)
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Physician

Lessons Learned

If someone didn't have an EMR already, I probably wouldn't advise them to go for a major player like...

Jul 2022
||
(0)
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Physician

Future Outlook

I would potentially buy the Cerner system again. But if we had the same domain that we have now, I...

Jul 2022
||
(0)
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Physician

Technology

At the moment, the product is stable, and there don’t seem to be many problems, but we haven't done...

Jul 2022
||
(0)
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Physician

Functionality and Upgrades

We have seen improvements generally across the board in terms of medication safety. Having...

Jul 2022
||
(0)
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VP/Other Executive

Service and Support

Cerner’s support is not good. We have had an error that is clearly Cerner’s fault for months, but...

Jul 2022
||
(0)
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VP/Other Executive

Functionality and Upgrades

When we speak to Cerner, they want to help, but some things we want to do in their product are very...

Jul 2022
||
(0)
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VP/Other Executive

Functionality and Upgrades

Millennium PowerChart is a good general-purpose clinical information system, but it doesn't do...

Jul 2022
||
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VP/Other Executive

Technology

As far as innovation goes, Cerner can be slow, but they have an HIE, and Millennium PowerChart has...

Jul 2022
||
(0)
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VP/Other Executive

Functionality and Upgrades

We have a significant upgrade coming, and unfortunately, we have to do most of the work ourselves....

Jul 2022
||
(0)
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VP/Other Executive

Interfacing and Integration

Integration can be difficult with Cerner. There is so much code in the system. Cerner does CDA...

Jul 2022
||
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

Cerner does not avoid charging; they charge a very large amount of money. The solution is very...

Jul 2022
||
(0)
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Director

Technology

Millennium PowerChart is terrible on mobile devices. It is a very clunky, old system that is not...

Jul 2022
||
(0)
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Director

Functionality and Upgrades

There are a lot of good features in the Cerner product. Now that we have started to build several...

Jul 2022
||
(0)
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Director

Functionality and Upgrades

I wouldn't buy the product that we are currently using again. It is a very backward-looking product....

Jul 2022
||
(0)
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Director

Relationship

I have had no issues with Cerner themselves. The product is hideously expensive, and Cerner charges...

Jul 2022
||
(0)
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Director

Functionality and Upgrades

Millennium PowerChart is a bit of a silo. In a complex hospital with a lot of legacy systems,...

Jul 2022
||
(0)
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Physician

Technology

The benefits of the EMR have in large part been enabled by Cerner, but the benefits being realized...

Jul 2022
||
(0)
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Physician

Lessons Learned

One major clinical benefit of the product is visibility and legibility. It can't be overstated how...

Jul 2022
||
(0)
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Director

Relationship

Things with Cerner have been really good. People that we have gotten to know within the Cerner...

Jul 2022
||
(0)
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Director

Technology

I would really like to have cloud-based technology from Cerner that we could adopt. We get a little...

Jul 2022
||
(0)
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Director

Interfacing and Integration

We have a long list of things that we would like Cerner’s system to do better for us, and a lot of...

Jul 2022
||
(0)
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Director

Interfacing and Integration

From a digital health point of view, we really need to look at how we can integrate the remote...

Jul 2022
||
(0)
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Director

Functionality and Upgrades

I think Cerner’s system is easy to use, but there are lots of people that would say that it doesn't...

Jul 2022
||
(0)
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Director

Relationship

Sometimes we want something, and Cerner will say they can deliver it, but in our domain, that thing...

Jul 2022
||
(0)
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Director

Service and Support

I don't have to use Cerner’s support team much. We have an interim group that deals predominantly...

Jul 2022
||
(0)
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Director

ROI / Cost (care and feeding)

I get the impression that Cerner charges us for every little thing. However, during the COVID-19...

Jul 2022
||
(0)
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Director

Relationship

In terms of how we capture information and document the clinical narrative, Millennium PowerChart...

Jul 2022
||
(0)
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CMIO

Relationship

We have very few positive things to say about Cerner. The vendor has abandoned our country's market,...

Jul 2022
||
(0)
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CMIO

Functionality and Upgrades

We like the product's ability to make protocols; however, the product could offer better clarity by...

Jul 2022
||
(0)
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CMIO

Service and Support

My biggest issue with Cerner is that there is such an inconsistency in the level of support and even...

Jul 2022
||
(0)
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CMIO

ROI / Cost (care and feeding)

Millennium PowerChart is a functional system. As far as electronic medical records go, the system...

Jul 2022
||
(0)
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Director

Relationship

Nobody can tell yet whether the acquisition by Oracle is good or bad. The impression is that people...

Jul 2022
||
(0)
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Director

ROI / Cost (care and feeding)

We still have to go and have discussions with the vendor about prices, so the vendor does not avoid...

Jul 2022
||
(0)
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Director

Technology

The vendor needs to give us more focus and attention. Cerner is missing cloud capability. That is...

Jul 2022
||
(0)
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Manager

Functionality and Upgrades

The issue I have been finding with Cerner is that when we have something built up, it isn't done in...

Jul 2022
||
(0)
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Manager

Implementation and Training

We need to understand the system more. Cerner's system has so many changes and enhancements. We have...

Jul 2022
||
(0)
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Manager

ROI / Cost (care and feeding)

What I like about Cerner's system has to be that it works. It is easy for me to look back in the...

Jul 2022
||
(0)
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 or  to see details.

Manager

Functionality and Upgrades

The system has the necessary international information, but the system needs to be more regionally...

Jul 2022
||
(0)
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 or  to see details.

Manager

Service and Support

The local support team for the system is really good.

Jul 2022
||
(0)
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Manager

Relationship

We pay for Cerner's managed services. We expect Cerner to tell us if there is a problem with the...

Jul 2022
||
(0)
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Manager

Relationship

Cerner's executive involvement is strong. Cerner's executives in our region have had a lot of...

Jul 2022
||
(0)
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Manager

Functionality and Upgrades

Some of Cerner's reports lack advanced AI and predictive and prescriptive analytics. We don't get...

Jul 2022
||
(0)
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Manager

Implementation and Training

The vendor has a lot of room for improvement when it comes to implementations. It was challenging...

Jul 2022
||
(0)
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Manager

Functionality and Upgrades

Some of Cerner's modules don't quite hit the mark from a usability and experience perspective. That...

Jul 2022
||
(0)
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Manager

ROI / Cost (care and feeding)

Cerner charges us for absolutely everything.

Jul 2022
||
(0)
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 or  to see details.

Manager

Relationship

Cerner worked very hard to support our COVID-19 responses. They also gave us some resources to...

Jul 2022
||
(0)
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Manager

Implementation and Training

Cerner doesn't provide us with any ongoing training unless we pay for it. I would love to get access...

Jul 2022
||
(0)
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Manager

Functionality and Upgrades

The solution is a monster. It is unintuitive and difficult to use. Our clinicians know how to use it...

Jul 2022
||
(0)
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Manager

Technology

Cerner is innovative, but they are usually a few years behind the market when it comes to new...

Jul 2022
||
(0)
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Manager

Technology

The system is a very reliable solution, and Cerner has always been really responsive as a vendor....

Jun 2022
||
(0)
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Manager

Relationship

One thing I want Cerner to do is finish the jobs that they have already started with us. We have a...

Jun 2022
||
(0)
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Manager

ROI / Cost (care and feeding)

We have had a long-term relationship with Cerner, and that relationship has had both good and poor...

Jun 2022
||
(0)
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Manager

Relationship

Our relationship with the vendor is very good; we feel like we have a partnership, and that is how...

Jun 2022
||
(0)
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 or  to see details.

VP/Other Executive

Technology

I like clear interfaces and modern interfaces. I want to be able to see Millennium PowerChart...

Jun 2022
||
(0)
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VP/Other Executive

Functionality and Upgrades

Millennium PowerChart is very flexible; that is one thing I do like about it. We went through an...

Jun 2022
||
(0)
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VP/Other Executive

Relationship

When Cerner makes a promise, they keep it.

Jun 2022
||
(0)
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VP/Other Executive

Interfacing and Integration

We have refocused the interoperability approach for the solution to fall more in line with what I...

Jun 2022
||
(0)
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VP/Other Executive

Technology

Millennium PowerChart’s design models are not my vision of how a patient-facing clinical information...

Jun 2022
||
(0)
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CMIO

Lessons Learned

If I were to recommend an EHR solution, I would recommend either Epic's or Cerner's systems. I may...

Jun 2022
||
(0)
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CMIO

Relationship

The vendor keeps listening to the clients, innovating, and putting new things into the solution. We...

Jun 2022
||
(0)
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CMIO

Lessons Learned

A Cerner customer has to have the right resources or people who know exactly what the organization...

Jun 2022
||
(0)
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 or  to see details.

CMIO

Technology

One limitation of Cerner is that they have products and cloud-based solutions that are mainly for...

Jun 2022
||
(0)
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CMIO

Relationship

Cerner is facing challenges, but there is a shared responsibility between the vendor and the...

Jun 2022
||
(0)
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CMIO

ROI / Cost (care and feeding)

Cerner charges a lot and is very expensive. For consultations, the vendor charges per hour. The hard...

Jun 2022
||
(0)
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CMIO

Functionality and Upgrades

Millennium PowerChart is a good solution because it applies the best practices, captures all of our...

Jun 2022
||
(0)
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CMIO

Relationship

We would like to strengthen our partnership with Cerner and see how both sides can get benefits...

Jun 2022
||
(0)
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CMIO

Implementation and Training

Cerner needs to get the right resources and people working on the implementation. The vendor needs...

Jun 2022
||
(0)
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CMIO

Implementation and Training

Cerner needs somebody who is an expert in the solution to do the training, especially if that person...

Jun 2022
||
(0)
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CMIO

Service and Support

We have our own team to do the integration. Usually, we don't depend on Cerner except when we call...

Jun 2022
||
(0)
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CMIO

Functionality and Upgrades

I know the ease of use can be difficult for end users because we use the product differently than...

Jun 2022
||
(0)
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CMIO

ROI / Cost (care and feeding)

Usually, there is an associated cost with the new technology from Cerner, so getting the technology...

Jun 2022
||
(0)
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Physician

ROI / Cost (care and feeding)

I have had some good success with the Cerner platform. I like that Millennium PowerChart is very...

May 2022
||
(0)
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Physician

Functionality and Upgrades

There are a lot of innovative solutions that Cerner customers create in-house through customization....

May 2022
||
(0)
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Physician

Relationship

I am super satisfied with the support from engineers, analysts, and client executives at Cerner. Our...

May 2022
||
(0)
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Physician

Other Observations & Comments

The PowerInsight Explorer tool, which allows us to run reports, is not available to frontline...

May 2022
||
(0)
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Physician

Functionality and Upgrades

I am not a big fan of the system's user interface and how it looks. If I want to look up a previous...

May 2022
||
(0)
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Physician

Other Observations & Comments

The system's customizability is both its strength and its weakness. Because the system is so...

May 2022
||
(0)
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Physician

ROI / Cost (care and feeding)

I know that Millennium PowerChart is definitely much cheaper than other competing systems, so I...

May 2022
||
(0)
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Physician

Functionality and Upgrades

The two things I would like improved are the user interface and the problem of frontline physicians...

May 2022
||
(0)
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Manager

Service and Support

We are noticing attrition with things that Cerner is having problems with. In support, we see that...

Apr 2022
||
(0)
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Manager

Functionality and Upgrades

Cerner's system has good integrational capabilities. The uptime is very good. The database models...

Apr 2022
||
(0)
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Manager

Functionality and Upgrades

Cerner has a large client base, and we would like to see more general functionality based on the...

Apr 2022
||
(0)
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Manager

Functionality and Upgrades

Oracle is offering speech interfacing and dashboard integrations to make the system easier to use...

Apr 2022
||
(0)
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 or  to see details.

Manager

Functionality and Upgrades

The thing we like the most about Cerner is their flexibility to adapt to any workflows or anything....

Apr 2022
||
(0)
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Manager

Functionality and Upgrades

The negative part of Cerner is the patient accounting solution's complexity. We don't really like...

Apr 2022
||
(0)
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Manager

Functionality and Upgrades

From an end-user perspective with the informatics, we must give Cerner some ideas, and then they...

Apr 2022
||
(0)
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Manager

Implementation and Training

We very seldom get training from Cerner. We implement the training for the end users. However, we...

Apr 2022
||
(0)
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 or  to see details.

Manager

Functionality and Upgrades

Cerner could improve the ease of use while implementing the solution. We have seen that there is a...

Apr 2022
||
(0)
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Manager

Technology

Cerner doesn't recommend new technology for us. We generally come up with new technology we want and...

Apr 2022
||
(0)
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Manager

Service and Support

Even a small change in Millennium PowerChart takes a minimum of three to five business days. That...

Apr 2022
||
(0)
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Director

Relationship

The initial training was good, but after that, Cerner was separated from the system itself in our institution....

Mar 2022
||
(0)
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Director

Sales and Contracting

We didn't purchase the whole version of the product, so the product isn't completely meeting our...

Mar 2022
||
(0)
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 or  to see details.

Director

Relationship

Cerner keeps all their promises with glee.

Mar 2022
||
(0)
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Director

Functionality and Upgrades

What I like the most about Cerner's system is that it is comprehensive. Whatever we need is there,...

Mar 2022
||
(0)
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Director

Relationship

I need Cerner to improve in terms of their service because it isn’t timely.

Mar 2022
||
(0)
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Director

Interfacing and Integration

Cerner is supposed to provide integration with the equipment we are using, but since the...

Mar 2022
||
(0)
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VP/Other Executive

Lessons Learned

We are hopeful that the Oracle purchase of Cerner will help send Cerner in a good direction. If we...

Mar 2022
||
(0)
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VP/Other Executive

Other Observations & Comments

With my multiple years of working with Cerner, we have built a good relationship. However, they are...

Mar 2022
||
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

In the beginning, Cerner was not just charging for everything; they were overcharging too. We didn't...

Mar 2022
||
(0)
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VP/Other Executive

Service and Support

There was one time when Cerner’s software crashed, and we were out for several days. Cerner was open...

Mar 2022
||
(0)
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VP/Other Executive

Interfacing and Integration

The product works very well as an integrated acute record. From a scheduling perspective, it is...

Mar 2022
||
(0)
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VP/Other Executive

Functionality and Upgrades

Cerner needs to change or update the database. The underlying scheme of the Oracle Database Cache or...

Mar 2022
||
(0)
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VP/Other Executive

Relationship

I am really impressed with Cerner as a company. They have worked well with us on several occasions.

Mar 2022
||
(0)
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CIO

Relationship

The code upgrades and hosting arrangements have become quite superior in the market. Cerner has good...

Feb 2022
||
(0)
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CIO

Functionality and Upgrades

Cerner's maternity solution is weak. There is a lack of standard FHIR configuration being progressed...

Feb 2022
||
(0)
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CIO

Relationship

Cerner needs to stop relying on the US for all their strategic investment decisions if they want to...

Feb 2022
||
(0)
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Nurse

Service and Support

Cerner's support is terrible. We are a smaller organization, and we don't have deep pockets. That...

Feb 2022
||
(0)
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Nurse

Relationship

Cerner will send out terms and automated emails about potential flashes, but that is the only...

Feb 2022
||
(0)
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Nurse