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Soarian Clinicals Comments
Subject Expert
Commentary Summary
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User Commentary
Manager
Service and Support
The support people are very responsive, and the solution updates have been pretty timely. There are...
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Manager
Future Outlook
For the past few years, we have heard that we will be switching to our larger institution's system....
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Manager
ROI / Cost (care and feeding)
Cerner is 50/50 when it comes to avoiding charging for every little thing. Some things that we...
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Manager
Technology
During the training, Cerner goes over new features and other things. I guess they offer enough...
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Manager
Functionality and Upgrades
Soarian Clinicals works as promoted. It is a comprehensive EMR, and we have been able to customize...
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CIO
Service and Support
COVID-19 was difficult for everybody, and Cerner seemed to be a little slower to respond or to take...
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CIO
Future Outlook
A few years ago, Cerner had a pretty good product. The problem is that now they are going to sunset...
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VP/Other Executive
Future Outlook
We have been told that Cerner will no longer support Soarian Clinicals in 2024. If the product...
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VP/Other Executive
Service and Support
Cerner has given us updates and regulatory information in response to COVID-19.
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VP/Other Executive
Functionality and Upgrades
I have heard really good things from the clinical users about Soarian Clinicals. They have been able...
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VP/Other Executive
ROI / Cost (care and feeding)
Cerner charges for every little thing. The system is pricy; it costs us six digits to do anything....
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Director
Other Observations & Comments
To be perfectly honest, I don't want to go through another install, so I will keep doing Cerner’s...
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Director
Service and Support
Because of the problems we have had, Cerner has not nickel-and-dimed us to death. They have been...
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Director
Other Observations & Comments
People have an issue when the clinical side melds with the financial side. The people that are...
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Director
Other Observations & Comments
When it comes to the ease of use, I don't know whether we create our own red tape or whether it is...
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Director
Other Observations & Comments
In terms of product functionality from Cerner, we are getting there. As much as I hate to say it, we...
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Director
Relationship
I know that our C-suite goes to meet with Cerner's executives somewhat regularly, but our latest...
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Director
Other Observations & Comments
I am not always sure whether it is Cerner or our C-suite that is causing our issues. It could even...
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Manager
Future Outlook
Our organization is planning to leave Soarian Clinicals. That wasn’t our choice; it was our...
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Manager
Implementation and Training
The training materials I have seen for Soarian Clinicals are not up to my standards.
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Manager
Functionality and Upgrades
I love the fact that we host the system and can customize it on the fly. Our state often comes out...
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Manager
Functionality and Upgrades
I wish Cerner’s website were easier to use. It is challenging to find information, and if we try to...
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CIO
ROI / Cost (care and feeding)
Cerner doesn't avoid charging for every little thing. Sometimes when the product doesn't work and...
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CIO
Service and Support
Cerner gave us a team that was on the bench. We didn't get the A-team, and the team members couldn't...
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CIO
Functionality and Upgrades
Cerner's product works as it was sold to us. The system meets our needs. It is not optimal, but it...
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CIO
Functionality and Upgrades
Cerner's product is click intensive. We have to click a lot. It seems like we have to click five...
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CIO
Functionality and Upgrades
With Cerner, what gives us angst is that we don't always understand the full ripple effect of...
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