Soarian Clinicals Comments

 

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Current Time Inside Cache Tag Helper: 1/19/2021 6:53:09 AM and Model.EvProductId = 1097

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Manager

Service and Support

The support people are very responsive, and the solution updates have been pretty timely. There are...

Jan 2021
 Helpful

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Manager

Future Outlook

For the past few years, we have heard that we will be switching to our larger institution's system....

Jan 2021
 Helpful

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Manager

ROI / Cost (care and feeding)

Cerner is 50/50 when it comes to avoiding charging for every little thing. Some things that we...

Jan 2021
 Helpful

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Manager

Technology

During the training, Cerner goes over new features and other things. I guess they offer enough...

Jan 2021
 Helpful

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Manager

Functionality and Upgrades

Soarian Clinicals works as promoted. It is a comprehensive EMR, and we have been able to customize...

Jan 2021
 Helpful

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CIO

Service and Support

COVID-19 was difficult for everybody, and Cerner seemed to be a little slower to respond or to take...

Jun 2020
 Helpful

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CIO

Future Outlook

A few years ago, Cerner had a pretty good product. The problem is that now they are going to sunset...

Jun 2020
 Helpful

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VP/Other Executive

Future Outlook

We have been told that Cerner will no longer support Soarian Clinicals in 2024. If the product...

May 2020
 Helpful

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VP/Other Executive

Service and Support

Cerner has given us updates and regulatory information in response to COVID-19.

May 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

I have heard really good things from the clinical users about Soarian Clinicals. They have been able...

May 2020
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

Cerner charges for every little thing. The system is pricy; it costs us six digits to do anything....

May 2020
 Helpful

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Director

Other Observations & Comments

To be perfectly honest, I don't want to go through another install, so I will keep doing Cerner’s...

Apr 2020
 Helpful

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Director

Service and Support

Because of the problems we have had, Cerner has not nickel-and-dimed us to death. They have been...

Apr 2020
 Helpful

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Director

Other Observations & Comments

People have an issue when the clinical side melds with the financial side. The people that are...

Apr 2020
 Helpful

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Director

Other Observations & Comments

When it comes to the ease of use, I don't know whether we create our own red tape or whether it is...

Apr 2020
 Helpful

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Director

Other Observations & Comments

In terms of product functionality from Cerner, we are getting there. As much as I hate to say it, we...

Apr 2020
 Helpful

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Director

Relationship

I know that our C-suite goes to meet with Cerner's executives somewhat regularly, but our latest...

Apr 2020
 Helpful

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Director

Other Observations & Comments

I am not always sure whether it is Cerner or our C-suite that is causing our issues. It could even...

Apr 2020
 Helpful

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Manager

Future Outlook

Our organization is planning to leave Soarian Clinicals. That wasn’t our choice; it was our...

Feb 2020
 Helpful

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Manager

Implementation and Training

The training materials I have seen for Soarian Clinicals are not up to my standards.

Feb 2020
 Helpful

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Manager

Functionality and Upgrades

I love the fact that we host the system and can customize it on the fly. Our state often comes out...

Feb 2020
 Helpful

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Manager

Functionality and Upgrades

I wish Cerner’s website were easier to use. It is challenging to find information, and if we try to...

Feb 2020
 Helpful

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CIO

ROI / Cost (care and feeding)

Cerner doesn't avoid charging for every little thing. Sometimes when the product doesn't work and...

Jan 2020
 Helpful

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CIO

Service and Support

Cerner gave us a team that was on the bench. We didn't get the A-team, and the team members couldn't...

Jan 2020
 Helpful

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CIO

Functionality and Upgrades

Cerner's product works as it was sold to us. The system meets our needs. It is not optimal, but it...

Jan 2020
 Helpful

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CIO

Functionality and Upgrades

Cerner's product is click intensive. We have to click a lot. It seems like we have to click five...

Jan 2020
 Helpful

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CIO

Functionality and Upgrades

With Cerner, what gives us angst is that we don't always understand the full ripple effect of...

Jan 2020
 Helpful

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