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Radiology Solutions (Global) Commentary
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Eder Lagemann
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KLAS Research Director - Eder Lagemann
 
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Director

Product, Product, Product, Value, Value, Value

The system was a little cheap. We have been struggling, and now, we have big problems. The problems...

Nov 2023
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(0)
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Director

Culture, Relationship

Sometimes the vendor isn’t involved in any decisions. We have a regular meeting with one of the...

Nov 2023
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CIO

Relationship

Change Healthcare’s support is not great. The vendor basically overpromised what they were...

May 2023
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(0)
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Director

Operations, Product

The product is very easy to use. Users can learn it very well.

Jan 2023
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(0)
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Director

Relationship

I am not happy with Change Healthcare. They are always blaming the workflow and not the system for...

Jan 2023
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Director

Operations

Change Healthcare has a local partner here who I think is a big problem for us. When that partner...

Jan 2023
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CIO

Culture, Relationship

Change Healthcare’s support team can be a bit difficult to work with. Our level of satisfaction is...

Jan 2023
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Analyst/Coordinator

Loyalty, Product

The product does everything we want pretty well. There are going to be some improvements on the next...

Dec 2022
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Analyst/Coordinator

Relationship

The vendor’s support is not as good as it was when we first got this product. They had some support...

Dec 2022
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Related Articles
Article
KLAS article icon
The Shifting Market of Global PACS
10 January 20    |   Eder Lagemann and Jonathan Christensen
KLAS’ recent Global PACS 2019 report speaks to a shifting non-US market for PACS solutions. Many healthcare organizations are looking for imaging vendors that will meet their long-term and short-term



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