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CSI Healthcare IT HIT Staffing Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Manager

We've looked at some other firms that have said they can do the work for less, but CSI Companies has...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Manager

CSI Companies exceeds my expectations. They send good-quality candidates very quickly, and that...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Over the course of time, the CSI Companies person we had became disengaged.

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CIO

The only thing that keeps me from giving the firm a top score on their ability to drive expected...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CIO

CSI Companies is among the more competitively priced vendors, at least when we look at the market...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Being a strategic partner comes down to having partnership characteristics. We get some thought...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We work with a person at CSI Companies who has built a rapport with us. The consistency really...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

Delivering on this project would probably be a good start for CSI Companies. This massive project...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

When we get a good person from CSI Companies, we get an exceptional person. In terms of the...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

CSI Companies is extremely flexible. The firm takes the time to understand our specific...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I spend a great deal of time interacting with CSI Companies' engagement advisors who serve as...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

With CSI Companies, we get what we pay for. The firm is very budget friendly and provides a...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

My biggest complaint about CSI Companies and the reason that I don't consider them to be a strategic...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

If I were evaluating the same proposals again, CSI Companies would win again. They were the only...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

CSI Companies works very closely with us to execute and deliver on expected outcomes. They've come...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We got really good people from CSI Companies. They know us, and they work well with our team. The...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We have no issues with the speed at which CSI Companies finds and places quality candidates. The...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CMIO

We have been continuing to rely on CSI Companies for training resources. Our training team is...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CMIO

When we bring large numbers of people into our area, there are always going to be shenanigans. CSI...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

When we were talking about our goal for the network refresh and migration, we knew it was very hard...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CIO

We would like better talent and better delivery from CSI Companies at times. We don’t measure things...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CIO

CSI Companies has been good and maybe great at times. We maybe need some more consistency....

Comment Tone Negative
Pillars Relationship
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Director

For CSI Companies to be considered a top strategic partner, they would need to take responsibility...

Comment Tone Negative
Pillars Relationship
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Director

Once we got CSI Companies' people trained, those people were very reliable. The firm has always been...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

We have used other firms in the past, and the people from other firms just never seem as reliable as...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

CSI Companies provides excellent customer service. Our contact from the firm is amazing and awesome...

Comment Tone Positive
Pillars Relationship
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Director

CSI Companies is about as good as any other body shop. They are happy to provide us with resources....

Comment Tone Positive
Pillars Relationship, Operations
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Director

A lot of our experiences with firms are based on the person we get, and we got a pretty good analyst...

Comment Tone Positive
Pillars Relationship, Operations
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VP/Other Executive

CSI Companies’ strength is that they have a very quick turnaround on producing résumés of consultants....

Comment Tone Positive
Pillars Operations
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VP/Other Executive

CSI Companies has some good consultants and some not-so-good consultants, and the firm is expensive....

Comment Tone Negative
Pillars Services, Value
Evaluation Unrated

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CMIO

We continue to do business with CSI Companies. They are a good firm. My expectation is to make sure...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CMIO

CSI Companies is expensive. About 80% of the time, the firm gets us good people, but they are...

Comment Tone Neutral
Pillars Value
Evaluation Unrated

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Director

I don't know how CSI Companies does it, but within a 24-hour period, they drop multiple résumés in...

Comment Tone Positive
Pillars Services, Value
Evaluation Unrated

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Director

The firm has invested the time to understand the details of our project plan, including things like...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

We selected the firm based on our previous relevant experience. They were just coming off a similar...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

CSI Companies has offered to partner with us on creating schedules, and that is an example of them...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We went with CSI Companies over another firm we were considering because of CSI Companies'...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
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CIO

The CSI Companies executives are always engaged. They are also very experienced in supporting...

Comment Tone Positive
Pillars Relationship
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CIO

With CSI Companies, there were a few times when we raised concerns about individual staff members,...

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

There are some growing pains in the area we are working in with CSI Companies. However, I think the...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

The CSI Companies analyst we got wasn't horrible, but they needed a lot of direction. They weren’t a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Overall, the CSI Companies team has been great. The firm has been a very good partner, and they are...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

CSI Companies exceeded our expectations with their timely responses. The vendor offers to provide...

Comment Tone Positive
Pillars Relationship
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Manager

CSI Companies could work on vetting their trainers' knowledge of the solution. There wasn't any...

Comment Tone Negative
Pillars Operations
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Director

CSI Companies provides experts who are also good teachers, and then they leave us standing on our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I genuinely feel like CSI Companies was invested in our success as much as we were. We have been...

Comment Tone Positive
Pillars Loyalty, Relationship
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Director

The major value driver with CSI Companies is cost. With CSI Companies' solution, the price is right...

Comment Tone Positive
Pillars Relationship, Operations, Value
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Director

We chose CSI Companies because they can deliver us any variety of resources we need very quickly at...

Comment Tone Positive
Pillars Loyalty, Relationship, Services, Value
Evaluation Unrated

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