CSI Healthcare IT HIT Staffing Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Relationship
CSI Companies presented a few different resumes and screened them prior to sending them our way....
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Relationship
Any time we have had an issue, it has been either taken care of or escalated above, and we have had...
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Relationship
CSI Healthcare IT is a very black-and-white company that is there to help and do what they can do...
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Relationship
Working with CSI Healthcare IT is really straightforward. I tell them I need a consultant to do X,...
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Relationship
We have had issues with some of the consultants from CSI Healthcare IT, but we have also had some...
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Operations
We had some challenges with the quality of some trainers, and we had to dismiss some of them.
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Relationship, Operations
The firm has done a great job at getting us high-quality resources quickly. The resources that come...
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Relationship, Services
CSI Healthcare IT’s areas of opportunity have been more on the back end, and I have had some other...
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Relationship
It seems like we have received good consultants, and we have had no issues for a while. Going...
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Value
Of course, we have a contracted agreement with CSI Healthcare IT, so I can't really complain about...
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Relationship
CSI Healthcare IT is very easy to work with as far as the process goes. We form a request or a...
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Services
The front end is good. CSI Healthcare IT is great. On the back end with the processing, invoicing,...
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Relationship, Operations
CSI Healthcare IT did a really good job finding the right qualified staff. We brought them in to...
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Relationship
There were some issues with a billing process that CSI Healthcare IT staff members were supposed to...
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Relationship
Not only is CSI Healthcare IT always able to provide us with the number of individuals that we need...
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Services
When it comes to the training pieces, if we didn't have the firm's staff members to assist with...
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Relationship
We do occasionally get consultants who aren't perfect, but they are pretty close. CSI Healthcare IT...
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Relationship, Value
CSI Healthcare IT’s team members help us drive our outcomes, but it is not them really driving the...
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Relationship
When there has been a resource that I need and I have asked for one, I don't think CSI Healthcare IT...
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Relationship, Value
The strength of CSI Healthcare IT is not only do they have high-quality staff but also I can call...
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Relationship
The CSI Healthcare IT team that we deal with from a relationship perspective has understood us so...
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Relationship
If the firm wants to branch out more, they just have to take the time to learn more. We know that if...
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Operations
There is not a ton that I could say that CSI Healthcare IT could do better on, but in this...
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Relationship, Operations
CSI Healthcare IT was able to find us the right resource quickly. We reached out to several firms at...
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Relationship
From an executive standpoint, CSI Healthcare IT was very engaged and took the time to truly...
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Relationship
I honestly can't think of any areas of improvement for the firm. We put in a couple of change...
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Relationship
One of CSI Healthcare IT’s people was actively engaged with us throughout the whole engagement, and...
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Loyalty, Value
If I were at a different health system where I could afford to do more, CSI Healthcare IT would...
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Relationship
I was very happy with CSI Healthcare IT, but the consultant we chose was more abrasive than we...
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Relationship
The thing that is great about CSI Healthcare IT is that our representative from the firm is very...
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Relationship
One thing about CSI Healthcare IT that I was very impressed with was a time when we had a certain...
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Relationship
What stands out about CSI Healthcare IT are the interactions and relationships we have with them....
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Relationship
CSI Healthcare IT provides different analysts that we are looking for. I have been so impressed by...
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Relationship
I usually work with an executive. That person can get stuff done. Overall, I am extremely satisfied...
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Relationship
There is a consistency of executive involvement at CSI Healthcare IT, so we are not dealing with a...
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Relationship
CSI Healthcare IT understands how our organization operates, our culture, our modus operandi, and...
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Relationship
One thing I love about CSI Healthcare IT that is quite different from what other firms do is CSI...
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Relationship
CSI Healthcare IT’s strengths would definitely be their partnership in open communication and great...
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Relationship
CSI Healthcare IT is very responsive. Once we have a need and can articulate it, they immediately...
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Relationship, Value
There have been times when the people that CSI Healthcare IT sent were maybe not the best fit. When...
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Relationship
CSI Healthcare IT is great. I have worked with them for years, and I have worked with lots of other...
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Relationship, Value
The pricing has been very fair because we have had to go back and forth based on our situations and...
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Relationship, Value
One person from the firm particularly will spend time with the hiring manager to make sure they are...
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Relationship
CSI Healthcare IT is the only firm that has a hiring agreement through talent acquisition. Very few...
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Relationship
We have an amazing leadership relationship with CSI Healthcare IT just because of previous...
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Value
In some cases, CSI Healthcare IT loses some business because their overheads are a bit higher, and...
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Loyalty, Relationship
For big things, we go to CSI Healthcare IT. We brought them back to do at-the-elbow support again...
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Relationship
The firm acts as a staffing company for us where they provide candidates, and we hire them. We first...
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Relationship, Value
I don't want to make this sound negative, but with all staffing companies, including CSI Healthcare...
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Relationship
CSI Healthcare IT has been very consistent with what they deliver for us, especially if we have any...
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Relationship
CSI Healthcare IT has done everything that I have asked them to do. They are pretty much one of the...
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Relationship, Operations, Value
As we have been working on our project and talking about different areas like training or technical...
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Relationship
CSI Healthcare IT needs to let their clients know the full portfolio of what they have available....
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Operations
CSI Healthcare IT’s performance is great, and they have been instrumental in our EHR migration...
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Relationship
CSI Healthcare IT is a reputable firm, and I would definitely continue utilizing them. Everything...
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Relationship
CSI Healthcare IT has extremely dedicated and involved executives. I don't have any complaints about...
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Loyalty
I talked to a handful of firms in the market in this space as part of the evaluation process when...
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Relationship
CSI Healthcare IT is primarily a staff augmentation firm, and that is fine. There are lots of folks...
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Relationship
I have an excellent relationship with my account representative, so I can just ping them, and they...
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Relationship, Value
I typically go to the firm with a very specific need, and they do well. They are great. They are...
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Value
The rates are much higher than I recall them being previously, but maybe that is due to inflation.
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Relationship
The biggest issue we have with CSI Healthcare IT is that they have had several transitions of...
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Relationship
CSI Healthcare IT hasn’t helped us to the level we need them to. We were bringing them in for...
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Operations, Value
When we started the project, the dates were set, and the scope was variable. That was our approach...
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Value
CSI Healthcare IT has super competitive rates. Their rates are really good, and the quality is good....
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Relationship, Value
One thing I love about CSI Healthcare IT is they always provide highly skilled and top-notch...
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Relationship
I love how easy CSI Healthcare IT is to work with. I come away knowing that they have our best...
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Relationship
We are having discussions about doing more with CSI Healthcare IT, and in looking at other firms,...
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Loyalty, Relationship
Our team from CSI Healthcare IT is fantastic. I'm having a bit of separation anxiety because they...
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Relationship
CSI Healthcare IT has a great team. They are very dependable, reliable, and responsive, and the...
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Operations
We had a very outdated IT security set of policies. At the end of the engagement, the firm was able...
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Relationship
Even though I was dealing with a very niche project, a few leaders from CSI Healthcare IT stayed...
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Relationship, Value
Everyone we use from CSI Healthcare IT is remote; we don't bring them on-site. They are all working...
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Relationship
CSI Healthcare IT has great customer service. The representative we work with is awesome. They go...
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Relationship
We interview everyone we bring on from CSI Healthcare IT, and they always have very good people....
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Relationship
Our representative at CSI Healthcare IT is very good at listening and taking the time to find the...
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Relationship, Services
CSI Healthcare IT is very reliable. They provide what they say they are going to provide. They go...
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Value
CSI Healthcare IT has offered to pay for things when needed, meaning they are willing to provide...
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Relationship
CSI Healthcare IT always exceeds my expectations. They feel like a partner. They look out for my...
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Relationship
I often talk to many people who want to get in my door and talk to me, and I'm not a big fan of...
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Operations, Value
CSI Healthcare IT has met expectations. I would not say they exceed expectations. We only use them...
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Operations
The consultants that we have settled on have been fine. We go through our own internal vetting...
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Relationship, Value
We have a really strong presence from CSI Healthcare IT’s executive team. And we get pretty good...
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Loyalty, Relationship
If I did need someone for project management or to supplement our staff, I think I would put CSI...
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Operations
I felt like the project wasn't managed that tightly. Somebody maybe had trouble with something, and...
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Relationship, Operations, Value
CSI Healthcare IT worked really hard for a while in advance of this project to build our...
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Relationship
With CSI Healthcare IT, the quality is all about the people. The firm is filling a spot, so we get a...
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Relationship
CSI Healthcare IT is responsive. I can call my account executive and tell them what my needs are,...
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Relationship
In general, when we hire people, whether we hire them depends on their qualifications. If I were to...
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Loyalty, Relationship, Operations
We chose CSI Healthcare IT because they had the capacity to support our go-live. They also worked...
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Relationship, Services
CSI Healthcare IT has exceeded expectations by finding people that I didn't think existed.
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Value
CSI Healthcare IT is a little more expensive than some of the other firms, but CSI Healthcare IT...
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Relationship, Value
CSI Healthcare IT is organized, and they know what they have to offer. They bring really good people...
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Relationship, Value
Probably the best thing about CSI Healthcare IT is that we have a very good partnership with them....
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Relationship, Operations
A few of the consultants from CSI Healthcare IT are doing a good job but really need to push a...
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Relationship
Some firms are very aggressive in terms of trying to get their next order of business, but CSI...
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Operations
I have had good stuff from CSI Healthcare IT, so I haven't had to go elsewhere for years. For...
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Services
With CSI Healthcare IT, I try to stay within the windows and not go over a certain number of hours a...
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Relationship, Services
I can't say CSI Healthcare IT exceeded expectations. They met the things that I expected them to do...
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Relationship, Services
I'm very satisfied with CSI Healthcare IT’s execution. I don't have issues; the firm always gets me...
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Relationship, Operations
We had a consultant from CSI Healthcare IT who we had worked really well with, but our partner felt...
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Operations
I really appreciated one of the trainers from CSI Healthcare IT; I would have them back every time...
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Relationship
I really only have one main contact that I deal with at CSI Healthcare IT. I might deal with a...
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Relationship, Operations
For the very first time right before the go-live, we had a lot of changes in our leadership. That...
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Operations, Value
CSI Healthcare IT is not cheap. I know no consultants are cheap, but the firm costs a lot of money....
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Relationship
CSI Healthcare IT has provided us with some good resources, and our projects with them have always...
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Relationship
We reach out to CSI Healthcare IT more than they reach out to us, so the firm keeps up with things...
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Value
CSI Healthcare IT has stuck to their traditional model of staff augmentation. The firm has gotten...
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Relationship, Operations
CSI Healthcare IT’s greatest strength is the quality of their candidates. There was one project...
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Relationship
I tend to stick with companies that I'm comfortable with and that match my style, and CSI Healthcare...
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Relationship
I like that the firm is very responsive. They understand the industry, have competitive prices, and...
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Services, Value
I would not choose CSI Healthcare IT again. Their administrative services are suboptimal. We have...
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Relationship, Services
The way that CSI Healthcare IT conducts their business on the interviewing side is extremely dissatisfying....
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Relationship
Sometimes, it takes several months to identify a resource, but I don't know whether that is CSI...
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Loyalty, Relationship, Operations
Normally, we wouldn’t exclusively go with one firm for a project. However, we decided to exclusively...
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Operations
We have had some issues with some of the consultants from CSI Healthcare IT. We had one consultant...
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Relationship
From a commitment standpoint, I would hire less than half of the consultants from CSI Healthcare IT...
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Relationship
One of the really good consultants from CSI Healthcare IT said they didn't think that CSI Healthcare...
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Relationship
I would like to see CSI Healthcare IT deal with their consultants in a more tactically appropriate...
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Relationship, Operations
The firm consistently involves their senior-level leaders in things like training. They have them...
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Relationship
The firm has a personal interest in the success of any of the projects. We bring somebody in to...
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Relationship
One of the things I like most about CSI Healthcare IT is the personal relationship I have with my...
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Relationship
The resources we have gotten from the firm have been excellent. People on my teams have emailed our...
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