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Deloitte ERP Business Transformation & Implementation Leadership Commentary
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Kaleb Harris
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Analyst/Coordinator

Relationship

We could use maybe a little more herding in a couple of our workstreams, but overall, I feel like...

Nov 2025
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Analyst/Coordinator

Services

The outcomes that we are trying to get to are less complicated administrative processes. We have a...

Nov 2025
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Analyst/Coordinator

Operations

This project would benefit from Deloitte raising some flags that we are further off track than we...

Nov 2025
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Analyst/Coordinator

Relationship, Operations

From my sense of Deloitte's expertise, I'm satisfied with HCM and finance. The folks that I have...

Nov 2025
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Analyst/Coordinator

Relationship

For one of our workstreams, our Deloitte functional lead left. We quickly got a replacement, but...

Nov 2025
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Analyst/Coordinator

Relationship, Services

We need our Deloitte partners to have experience with healthcare, but in certain ways, it is even...

Nov 2025
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Analyst/Coordinator

Relationship

Overall, Deloitte is a really strong partner. Obviously, they are a group of professionals. There is...

Nov 2025
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VP/Other Executive

Relationship

Deloitte is a highly respectable firm with strong national and global reach. They are effective at...

Nov 2025
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VP/Other Executive

Relationship, Operations, Services

The one challenge we have noticed is that Deloitte’s internal teams don’t always have full...

Nov 2025
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VP/Other Executive

Operations, Value

Deloitte definitely profits from engagements like ours, whether they are engagements for...

Nov 2025
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VP/Other Executive

Relationship, Operations

The individual Deloitte teams assigned to the work are dedicated and committed to our success. No...

Nov 2025
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VP/Other Executive

Relationship, Services

Deloitte’s involvement is significant, and while their support is valuable, our heavy reliance on...

Nov 2025
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VP/Other Executive

Relationship, Operations

Deloitte has been a strong partner overall, bringing the right expertise and capacity to the table.

Nov 2025
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Manager

Operations, Services

Deloitte brought on people who had worked on previous projects for organizations like ours, so that...

Oct 2025
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Manager

Relationship, Services

We have definitely switched out a few people. Deloitte’s finance area is very strong. The person...

Oct 2025
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Manager

Services

I'm more familiar with the people I'm working with on change management, but the consultants all...

Oct 2025
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Manager

Relationship

The executive involvement is strong. Multiple times, Deloitte has brought in more senior people to...

Oct 2025
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Manager

Loyalty, Relationship

We have been working with Deloitte long-term, and I work often with the change management team. We...

Oct 2025
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Manager

Operations, Services

Deloitte really knows their stuff. How well we can partner up and communicate things across is some...

Oct 2025
||
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Manager

Loyalty

I would totally recommend working with Deloitte teams. I think they are great. I have worked with...

Oct 2025
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Manager

Relationship, Operations, Value

Deloitte’s strategic ability is a little less. They should know us well enough at this point to not...

Oct 2025
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Manager

Relationship, Operations, Services

Deloitte helps run the PMO and the overall project management process for the project. They have a...

Oct 2025
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Manager

Relationship, Operations, Value

Deloitte came to us with the full playbook of how to approach things from a change management...

Oct 2025
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VP/Other Executive

Operations

The firm helped partner with our ERP vendor on our ERP selection and implementation.

Jul 2025
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VP/Other Executive

Relationship

The firm brought national insights. They had rapid turnaround times and consistent availability....

Jul 2025
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VP/Other Executive

Relationship

The firm had a lot of good talent. The supply chain team had a lot of deep expertise. Their industry...

Jul 2025
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VP/Other Executive

Relationship

The firm brings a lot of national insights and looks ahead to mitigate any risks. They did better...

Jul 2025
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CPO/CHRO

Value

With Deloitte, we are scared that everything is going to cost more money. Deloitte tries to tell us...

Jul 2025
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CPO/CHRO

Relationship, Operations

Deloitte has helped us figure out how to get things to work for the organization. We really didn't...

Jul 2025
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VP/Other Executive

Loyalty, Operations

Our last ERP implementation happened a long time ago, and with any organization in healthcare that...

Jun 2025
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VP/Other Executive

Relationship

Our ERP business transformation is a complex program. We are a large organization, and we have...

Jun 2025
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VP/Other Executive

Operations

We used Deloitte’s deployment methodology. For an organization like ours, an implementation is a...

Jun 2025
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VP/Other Executive

Operations

Internally, Deloitte might have had overall healthcare expertise. With Deloitte's structure, the...

Jun 2025
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VP/Other Executive

Value

Receiving our money's worth involves how we utilize the investment we have made and the application...

Jun 2025
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VP/Other Executive

Loyalty

We did a formal assessment between Deloitte and a few other firms. A few factors contributed to...

Jun 2025
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VP/Other Executive

Relationship

The important thing is the relationship we have with the lead. We have a great relationship with our...

Apr 2025
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VP/Other Executive

Relationship, Value

Overall, my experience with Deloitte has been really strong. They have enough breadth that they can...

Apr 2025
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VP/Other Executive

Operations

We changed from a very old system that was in place for decades to a cloud-based SaaS model, and as...

Mar 2025
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VP/Other Executive

Relationship

Deloitte was reasonably flexible with us regarding costs. I was never disappointed in Deloitte. They...

Mar 2025
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VP/Other Executive

Operations

Largely, I was extremely satisfied with what went on during our implementation with Deloitte. But we...

Mar 2025
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VP/Other Executive

Loyalty, Operations

We chose Deloitte because they had experience with the vendor we were implementing. Deloitte had...

Mar 2025
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Director

Loyalty

There are silly, small areas that probably keep Deloitte from getting the top score in the supply...

Mar 2025
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Director

Relationship, Services

Deloitte seems to have executives who show up when there is a problem, and when there is not a...

Mar 2025
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(0)
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Director

Operations, Value

Deloitte drives outcomes. Some of the outcomes aren't exactly what we want, don't go far enough, or...

Mar 2025
||
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Director

Operations, Services, Value

Deloitte started off well when we were in the honeymoon stage, and now that the brass tacks have...

Mar 2025
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Director

Operations, Services

Deloitte has struggled with HR expertise. Part of the issue was that we had a change in our senior...

Mar 2025
||
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Director

Loyalty, Operations, Services, Value

We have a lot of KPIs that we can't measure yet. We missed our original timeline with Deloitte. If...

Mar 2025
||
(0)
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Director

Loyalty, Value

Things with Deloitte are very tenuous. I'm not ready to kick Deloitte out, and I think things will...

Mar 2025
||
(0)
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VP/Other Executive

Loyalty

Deloitte has demonstrated that they have our long-term interests at heart because they have extended...

Mar 2025
||
(0)
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VP/Other Executive

Relationship, Operations

Deloitte is a very trustworthy and very knowledgeable partner. That is not about just technology...

Mar 2025
||
(0)
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VP/Other Executive

Relationship, Operations, Services

In terms of improving Deloitte's execution, sometimes the issues were not only with consultants....

Mar 2025
||
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VP/Other Executive

Operations, Value

Using Deloitte, we expected a business transformation. First of all, on the technology side, we...

Mar 2025
||
(0)
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VP/Other Executive

Relationship, Operations

Deloitte did a super job. We didn’t know what we didn’t know. We thought we knew, but Deloitte did a...

Dec 2024
||
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VP/Other Executive

Loyalty, Relationship

We have incredible access to the firm’s people. Deloitte still checks in after the engagement. They...

Dec 2024
||
(0)
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VP/Other Executive

Loyalty, Relationship

Deloitte took the time to get to know us, listen to us, meet us where we were, and drag and push us...

Dec 2024
||
(0)
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VP/Other Executive

Relationship, Operations

Sometimes Deloitte’s team members had the expertise, but their personalities weren't the right fit....

Dec 2024
||
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VP/Other Executive

Relationship, Operations

Deloitte helped us be successful in our selection of Workday. We had some very specific plans that...

Dec 2024
||
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VP/Other Executive

Loyalty, Operations

We had a lot of inefficiencies with our previous system, so we needed a partner who was an expert in...

Dec 2024
||
(0)
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VP/Other Executive

Relationship, Operations

My counterpart from Deloitte got us. My counterpart’s respect and authenticity came through, and...

Dec 2024
||
(0)
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VP/Other Executive

Relationship

We engaged with Deloitte for a huge transformation in our ERP system. The firm’s knowledge of our...

Dec 2024
||
(0)
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Manager

Operations, Services

The outcomes we wanted from the project were increased efficiency, modernization, and automation of...

Dec 2024
||
(0)
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Manager

Relationship, Operations

We did have executive involvement with Deloitte, and we had a couple of calls with leaders, so from...

Dec 2024
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(0)
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Manager

Relationship, Operations

Deloitte executed what we built. If they had improved the overall project management, it would have...

Dec 2024
||
(0)
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Manager

Operations

My advice to others looking at Deloitte is to just make sure everything is spelled out in their...

Dec 2024
||
(0)
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Manager

Operations, Value

For the firm’s expertise in supply chain, we are trying to dig out of many problems where the...

Dec 2024
||
(0)
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Manager

Operations

Deloitte’s weakest side was technology. We went through a few project leads, and it could have been...

Dec 2024
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