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Relationship, Operations
Deloitte comes to the table and understands what they are doing. In terms of implementation...
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Operations
We originally thought we could do the change management on our own. We ended up signing an agreement...
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Relationship, Operations
Deloitte is very good from a knowledge and leadership standpoint. The only thing they could do...
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Relationship, Services
When we manage things and talk at a leadership level, we see all these different things. But when we...
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Relationship
Deloitte exceeded my expectations. If there was an issue or anything that went on, there was open...
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Loyalty
With Deloitte, we looked at our guiding principles and vision, and then we created a plan. From the...
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Relationship, Operations
Deloitte’s executives were involved at pretty much every level. The principal working on the project...
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Relationship, Operations
I have worked with a lot of third-party implementers, and Deloitte was different. They stood above...
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Relationship
Deloitte has been a strong partner in our transformation journey. The leadership and project team...
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Relationship, Operations
I like that Deloitte understands the product, so when we have requests, they know and understand...
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Relationship
Deloitte was extremely easy to strategize with, and they have seen a lot, so they have a lot of good...
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Relationship, Operations
We had one team from Deloitte who had a few hiccups with how things were configured, but they did...
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Operations
We had a good dynamic with Deloitte for the implementation, which was extremely successful. I was...
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Operations, Value
We changed implementation partners and chose Deloitte, and I believe there were probably cost...
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Value
Deloitte is fair in their pricing. I haven't looked at the invoices, but I haven't heard of any...
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Loyalty
There were a lot of reasons we went with Deloitte. One was the offshore option because of cost, and...
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Relationship
I was very impressed with the offshore Deloitte team I worked with, to the point I almost wanted to...
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Operations
We weren’t fully aware of how much training we would be doing ourselves instead of having Deloitte...
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Operations
Our project with Deloitte had a very clear goal of implementing our new solution and minimizing the...
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Operations, Value
I judge our ROI on the outcome of the implementation, and considering how smooth it was, I would say...
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Relationship
When we have issues with Deloitte, they are very receptive. We communicate with them a lot. There...
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Relationship, Services
Deloitte could improve on the inventory management side, and that is probably a bit more related to...
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Value
With Deloitte, we have received our money's worth. They seem quite a bit more expensive than some of...
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Relationship
Deloitte is pretty knowledgeable. They work with us, and we have a good partnership. The firm has...
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Relationship
Deloitte’s staff is good. They are very knowledgeable and professional, whether offshore or onshore....
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Operations, Value
With some pieces that we paid some good money for, like training, we didn't really get what we could...
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Relationship, Operations
The partnership with Deloitte is good. We still have a good relationship. There were some challenges...
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Relationship, Operations
There are a few areas where we could have done things a little differently. To increase my...
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Relationship
The executive involvement was really good. We got really good information from Deloitte, and they...
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Relationship
What the firm is really good at and what I appreciate about Deloitte is they don't come in as purely...
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Value
The one difference between Deloitte and firms like Accenture or PwC is that Deloitte doesn't...
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Relationship
We had relationships with some of the firm's senior leadership. The firm understood the product...
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Relationship, Services
Something Deloitte could do to improve is give their teams more insight into the business side of...
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Relationship, Operations
Some of the on-site project managers from Deloitte worked day and night for us and were very...
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Relationship
Deloitte, like other consulting companies, gives us the answers we want to hear, and I am always...
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Value
Deloitte avoids charging for every little thing, but we had to negotiate for some understanding.
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Value
Recently, it has been difficult to figure out why the costs from Deloitte are so high. We wonder...
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Services, Value
Deloitte helped improve our end-user satisfaction. They also improved our organizational efficiency....
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Relationship, Operations
We struggled with the resource planning for our organization. If the firm matured the model, that...
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Relationship
I like the relationship I have with Deloitte and the high-level team. Deloitte exceeds expectations,...
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Relationship, Value
Sometimes, I struggle because Deloitte goes too far before I hear that things are maybe not what I...
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Relationship, Relationship, Operations, Operations
The team and partners I worked with were experts in the solution we were implementing. We ran into a...
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Relationship, Relationship, Operations, Operations
Deloitte is excellent at change management. We didn't have any organization of our change management...
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Relationship
The firm was really good at managing our executives and preparing them for the change that was...
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Services, Value
Deloitte helped us come up with a really great KPI map. It is sustainable, and we are using it.
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Relationship
The firm was really good. They were not experts on everything, but I don't know who can be. When the...
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Relationship, Operations
Across the board, Deloitte’s consultants went above and beyond to educate, listen to, and really...
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Relationship, Relationship, Operations, Operations, Operations, Operations, Services, Services
Deloitte seemed to be surprised by some things. They had the basics and the framework, but they...
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Relationship, Relationship, Relationship, Relationship
Our work with Deloitte was supposed to improve efficiency, and we still laugh about that today.
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Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations, Value, Value
Deloitte has had too much turnover at the project-leader level, and there has not been enough...
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Relationship, Relationship, Relationship, Relationship
From a service perspective, Deloitte responded to some of our changes. They added more resources...
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Relationship, Relationship, Services, Services
Although Deloitte was very good, they certainly weren’t perfect. However, I think through any...
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Services, Services, Services, Services
Some pieces were changing in our ERP, and we didn’t know, so it would have helped to have Deloitte...
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Loyalty, Loyalty, Loyalty, Loyalty
Part of the reason we chose Deloitte was because of our experience with them.
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Relationship, Relationship, Relationship, Operations, Operations, Operations
The project leads are good, but there is a disparity between the project leads and the people at the...
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Operations, Operations, Operations, Services, Services, Services
We want the firm to sufficiently test things. They test a lot, but we find things we think would be...
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Relationship, Relationship, Relationship
Deloitte knows what they are doing. We hired them because we felt like going with a small firm held...
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Relationship, Operations
I would tell anyone thinking of going with Deloitte that they need to be very proactive with their...
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Relationship, Services
Deloitte can deliver technology and move things in the right direction, but they may not understand...
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Relationship
The incremental improvements or business process support from the vendor didn't match what I had...
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