Deloitte ERP Business Transformation & Implementation Leadership Commentary
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Kaleb Harris
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CIO

Relationship, Operations

Deloitte comes to the table and understands what they are doing. In terms of implementation...

Apr 2024
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CIO

Operations

We originally thought we could do the change management on our own. We ended up signing an agreement...

Apr 2024
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CIO

Relationship, Operations

Deloitte is very good from a knowledge and leadership standpoint. The only thing they could do...

Apr 2024
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CIO

Relationship, Services

When we manage things and talk at a leadership level, we see all these different things. But when we...

Apr 2024
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CIO

Relationship

Deloitte exceeded my expectations. If there was an issue or anything that went on, there was open...

Apr 2024
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CIO

Loyalty

With Deloitte, we looked at our guiding principles and vision, and then we created a plan. From the...

Apr 2024
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CIO

Relationship, Operations

Deloitte’s executives were involved at pretty much every level. The principal working on the project...

Apr 2024
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CIO

Relationship, Operations

I have worked with a lot of third-party implementers, and Deloitte was different. They stood above...

Apr 2024
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CIO

Relationship

Deloitte has been a strong partner in our transformation journey. The leadership and project team...

Mar 2024
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Director

Relationship, Operations

I like that Deloitte understands the product, so when we have requests, they know and understand...

Mar 2024
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VP/Other Executive

Relationship

Deloitte was extremely easy to strategize with, and they have seen a lot, so they have a lot of good...

Mar 2024
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VP/Other Executive

Relationship, Operations

We had one team from Deloitte who had a few hiccups with how things were configured, but they did...

Mar 2024
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Director

Operations

We had a good dynamic with Deloitte for the implementation, which was extremely successful. I was...

Mar 2024
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Director

Operations, Value

We changed implementation partners and chose Deloitte, and I believe there were probably cost...

Mar 2024
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Director

Value

Deloitte is fair in their pricing. I haven't looked at the invoices, but I haven't heard of any...

Mar 2024
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VP/Other Executive

Loyalty

There were a lot of reasons we went with Deloitte. One was the offshore option because of cost, and...

Mar 2024
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VP/Other Executive

Relationship

I was very impressed with the offshore Deloitte team I worked with, to the point I almost wanted to...

Mar 2024
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VP/Other Executive

Operations

We weren’t fully aware of how much training we would be doing ourselves instead of having Deloitte...

Mar 2024
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VP/Other Executive

Operations

Our project with Deloitte had a very clear goal of implementing our new solution and minimizing the...

Mar 2024
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Director

Operations, Value

I judge our ROI on the outcome of the implementation, and considering how smooth it was, I would say...

Mar 2024
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Director

Relationship

When we have issues with Deloitte, they are very receptive. We communicate with them a lot. There...

Mar 2024
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Director

Relationship, Services

Deloitte could improve on the inventory management side, and that is probably a bit more related to...

Mar 2024
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Director

Value

With Deloitte, we have received our money's worth. They seem quite a bit more expensive than some of...

Mar 2024
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Director

Relationship

Deloitte is pretty knowledgeable. They work with us, and we have a good partnership. The firm has...

Mar 2024
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Director

Relationship

Deloitte’s staff is good. They are very knowledgeable and professional, whether offshore or onshore....

Mar 2024
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VP/Other Executive

Operations, Value

With some pieces that we paid some good money for, like training, we didn't really get what we could...

Mar 2024
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VP/Other Executive

Relationship, Operations

The partnership with Deloitte is good. We still have a good relationship. There were some challenges...

Mar 2024
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VP/Other Executive

Relationship, Operations

There are a few areas where we could have done things a little differently. To increase my...

Mar 2024
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VP/Other Executive

Relationship

The executive involvement was really good. We got really good information from Deloitte, and they...

Mar 2024
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VP/Other Executive

Relationship

What the firm is really good at and what I appreciate about Deloitte is they don't come in as purely...

Mar 2024
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VP/Other Executive

Value

The one difference between Deloitte and firms like Accenture or PwC is that Deloitte doesn't...

Mar 2024
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VP/Other Executive

Relationship

We had relationships with some of the firm's senior leadership. The firm understood the product...

Mar 2024
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VP/Other Executive

Relationship, Services

Something Deloitte could do to improve is give their teams more insight into the business side of...

Feb 2024
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VP/Other Executive

Relationship, Operations

Some of the on-site project managers from Deloitte worked day and night for us and were very...

Feb 2024
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VP/Other Executive

Relationship

Deloitte, like other consulting companies, gives us the answers we want to hear, and I am always...

Feb 2024
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VP/Other Executive

Value

Deloitte avoids charging for every little thing, but we had to negotiate for some understanding.

Feb 2024
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VP/Other Executive

Value

Recently, it has been difficult to figure out why the costs from Deloitte are so high. We wonder...

Feb 2024
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VP/Other Executive

Services, Value

Deloitte helped improve our end-user satisfaction. They also improved our organizational efficiency....

Feb 2024
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VP/Other Executive

Relationship, Operations

We struggled with the resource planning for our organization. If the firm matured the model, that...

Feb 2024
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CFO

Relationship

I like the relationship I have with Deloitte and the high-level team. Deloitte exceeds expectations,...

Feb 2024
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CFO

Relationship, Value

Sometimes, I struggle because Deloitte goes too far before I hear that things are maybe not what I...

Feb 2024
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CIO

Relationship, Relationship, Operations, Operations

The team and partners I worked with were experts in the solution we were implementing. We ran into a...

Dec 2023
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CIO

Relationship, Relationship, Operations, Operations

Deloitte is excellent at change management. We didn't have any organization of our change management...

Dec 2023
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VP/Other Executive

Relationship

The firm was really good at managing our executives and preparing them for the change that was...

Sep 2023
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VP/Other Executive

Services, Value

Deloitte helped us come up with a really great KPI map. It is sustainable, and we are using it.

Sep 2023
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VP/Other Executive

Relationship

The firm was really good. They were not experts on everything, but I don't know who can be. When the...

Sep 2023
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VP/Other Executive

Relationship, Operations

Across the board, Deloitte’s consultants went above and beyond to educate, listen to, and really...

Sep 2023
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Manager

Relationship, Relationship, Operations, Operations, Operations, Operations, Services, Services

Deloitte seemed to be surprised by some things. They had the basics and the framework, but they...

Jul 2023
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Manager

Relationship, Relationship, Relationship, Relationship

Our work with Deloitte was supposed to improve efficiency, and we still laugh about that today.

Jul 2023
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Manager

Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations, Value, Value

Deloitte has had too much turnover at the project-leader level, and there has not been enough...

Jul 2023
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CFO

Relationship, Relationship, Relationship, Relationship

From a service perspective, Deloitte responded to some of our changes. They added more resources...

Jul 2023
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CFO

Relationship, Relationship, Services, Services

Although Deloitte was very good, they certainly weren’t perfect. However, I think through any...

Jul 2023
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CFO

Services, Services, Services, Services

Some pieces were changing in our ERP, and we didn’t know, so it would have helped to have Deloitte...

Jul 2023
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CFO

Loyalty, Loyalty, Loyalty, Loyalty

Part of the reason we chose Deloitte was because of our experience with them.

Jul 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Operations, Operations, Operations

The project leads are good, but there is a disparity between the project leads and the people at the...

Jun 2023
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VP/Other Executive

Operations, Operations, Operations, Services, Services, Services

We want the firm to sufficiently test things. They test a lot, but we find things we think would be...

Jun 2023
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VP/Other Executive

Relationship, Relationship, Relationship

Deloitte knows what they are doing. We hired them because we felt like going with a small firm held...

Jun 2023
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